The Grange Nursing Home Ltd

72 Upper Northam Road, Hedge End, Southampton SO30 4EB
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10 43 Reviews
  • The Grange Nursing Home Ltd, Southampton
The Grange aims to provide residents with a homely and caring environment.

The home actively encourages residents to be independent and as self-determining as possible, to enhance their quality of life and ensure a sense of well being and self-fulfilment.

The Grange acknowledges residents' right to be treated as individuals and ensure that all care given reflects this.

The team aims to recognise the individual's physical, social, psychological, emotional and spiritual needs and meet them.

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Care Provided by The Grange Nursing Home Ltd

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • The Grange Nursing Home Ltd
  • Person in charge
  • Carolyn Ryves (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (24)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1991
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for The Grange Nursing Home Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Grange Nursing Home Ltd Reviews (43)

Total of 43, showing 1-20
10

The Grange Nursing Home Ltd has a Review Score of 10 (9.952) out of 10, based on 19 reviews in the last 2 years. Over all time The Grange Nursing Home Ltd has 43 reviews.

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Review from Stephanie N (Daughter of Resident) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much to everyone at The Grange who looked after our Mother for the last three months of her life. The care was exemplary, everyone was very kind and caring. The food was delicious, the laundry took great care of all clothing, the recreational team had a wide range of activities to meet
all needs, reception and admin staff always gave a warm welcome caring for relatives as well as the resident. The nursing and care staff were always available and took time to explain everything. Everything was clean, tidy and working thanks to maintenance and housekeeping. Visiting was welcome any time, day or night.
As a family we would thoroughly recommend The Grange and thankyou again x

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Review from Kenneth N (Husband of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During a ten-week stay in The Grange, my wife received, from all staff, an exemplary standard of care. In the course of a terminal illness pain relief was provided rapidly when required and painful procedures carried out with obvious expertise and kindness. No effort was spared to ensure that she was
as comfortable as possible. My family and I were fully informed and consulted - and always offered tea/coffee during visits. We are grateful for the care she received from the wonderful staff.

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you so much for your lovely review. I will share it with all of our staff, it will mean a lot.


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Review from S J (Cousin of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always find the staff first class.
Always treated in a respectful but friendly manner.
Residents appear well cared for and always seem well met.
The catering staff are efficient and the food looks and tastes delicious. All staff are fabulous, caring, and considerate.

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you for your review, I am so pleased you are happy with the home and are finding it a positive experience.


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Review from Anji P (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a huge thank you to you all for the amazing care and support you give from the admin team, nursing staff, caregivers, kitchen staff and housekeeping staff. I am truly grateful and blessed for your kindness. Each and everyone one of you are so special and your kindness and support
you give to me and my family is greatly appreciated. Thank you.

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you so much for your lovely review, I will make sure to share your review with all of the staff.


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Review from Celia F (Resident) published on 3 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I moved in I did not like it but day by day and a few months later I cannot fault it. Staff all great, nurses also good, food good, kitchen staff good. You could not put a better team together, they are all excellent. No matter what is asked they are all willing and able to help even desk staff,
kitchen and front of house. Everyone is so helpful.

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Review from G S (Wife of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the staff and the friendly atmosphere. It's very homely!

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you for your review, I am so pleased you are happy with the care and atmosphere here at The Grange.


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Review from Lorrie L (Daughter of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to The Grange in February 2024. Having promised that we would keep her in her own home for as long as it was safe to do so (it no longer was), the decision for her to enter residential care was very hard, despite being based on the recommendation of clinical and social care professionals.
Since my first visit to look around, I have consistently felt that The Grange is a lovely place and have been so glad we managed to get Mum in here. The staff are always helpful, friendly and cheerful. They treat the residents kindly, patiently and with dignity and respect their wishes where possible. They also keep the family informed as needed. Although not without initial difficulties, Mum settled more quickly than we expected and now generally seems content. Whilst residential care is not something we wished for Mum, we are satisfied that she is now very well cared for in a lovely environment, where we can spend quality time with her whenever we choose.

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you for your lovely review. I am so pleased you feel you made the right decision when you chose us to look after your mum. I will share your review with the staff team.


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Review from Elizabeth M (Relative of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always had a preconceived idea about nursing homes in general. I have visited quite a number of homes. When my cousin and her mother were admitted to The Grange I was met with such friendliness and care. Putting loved ones into a home is very traumatic for them and for you! The level of care
that is given to ease your guilt has to be of the highest degree. I visit at various times without warning and can say that the caring is of the best standard. Young and older carers at The Grange have some of the kindest people I have had the pleasure of meeting. I take time to listen and observe their actions whilst they attend to the vulnerable. All I can say is that strict training and tolerance have to be given to get the level of care and consideration shown to everyone living and visiting The Grange. The staff and residents are becoming my friends who can be trusted.

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you so much for your lovely review, I will share it with the team they will be delighted. Our care team goes from staff aged 18 to 70 and works really well together to provide great care and a bit of fun each day for all our residents and visitors.


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Review from Laura W (Great-Niece of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When you ask your loved one out of 10 what would you give this care home and their reply is '10/10' That says it all really.
If they are happy then so I am!
This home delivers an exceptional level of care.

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Review from Jackie C (Sister of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful nursing home. It is kept spotlessly clean and the care that my sister gets is perfect.
The carers are really good and nothing is too much trouble.
The food is lovely and my sister is in a lovely place.
My sister has been here nearly 2 years and is very happy.
They all work very
hard to make it the best and in my opinion deserves an award.

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you for your lovely review, I am so pleased you and your sister are happy with life at The Grange and will make sure I share your kind words with all the staff.


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Review from Belinda D (Daughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to The Grange in October 2022. Since that time he was well cared for, enjoyed the activities, loved the food (especially the mince pies at Xmas) and enjoyed the friendly and homely environment that all the staff provided. I always felt my dad was well cared for and nursed and took a
weight off my shoulders from the moment he entered The Grange. I cannot praise highly enough the staff that work there. He enjoyed the numerous activities that the home put on and I was able to enjoy them with him. In February 2024, my father sadly entered the palliative care stage. Again, I cannot praise highly enough the care and compassion, not only shown to my dad, but to me as well. The staff have been truly amazing. If you are in the situation where you need to find a placement in a nursing home, then I can, without hesitation, highly recommend The Grange. Can I just say a heartfelt thank you to all the staff involved in my dad’s care.

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you so much for your kind words, which I shall share with all the staff. The activities team do a fantastic job with all our residents to make life here as fulfilling as possible, I feel lucky to work with such a fantastic team in every department.


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Review from Helen M (Niece of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had both my mum and brother spend two years at The Grange Nursing Home a few years ago and now my auntie (all with extremely high complex medical needs). I just wanted to reiterate how incredible every member of staff is at The Grange. They go above and beyond, ensuring that nothing is too much!
They are such a great team.
We all take great comfort in knowing that our very special auntie is comfortable, settled and cared for in the highest way possible, as we all know, life can be so daunting and uncertain!
Words aren’t enough to say how grateful everyone is! Thank you from the bottom of our hearts.

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you. It has been a privilege for us to have been entrusted with caring for your loved ones.
I will make sure all of the staff see your lovely review.


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Review from Elaine S (Daughter of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was admitted to The Grange at the end of December 2023, suffering from Motor Neurone Disease. She has complex medical and care needs which change on a weekly, if not daily basis. The transition from one nursing facility to another was made seamless. From then on in, the staff have been outstanding.
From managerial to office, carers to nurses, cleaners to caterers, without exception, have been kind, empathetic and totally professional. Cleaniliness, compassion and friendliness are at the fore for all residents. We highly recommend The Grange for your loved one, feeling reassured that they will be in good hands.

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you for your lovely review, I shall share this with all of the staff they all work so hard to work together to make the Grange Team a positive, happy place for residents and their family and friends.


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Review from G H (Daughter of Resident) published on 7 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum arrived at The Grange in August 2023. She was in a bad way mentally and physically. Her new life is a delight for her and the family. The care is exemplary and the entertainment makes her day. Socialising has made a vast difference to her mental state. After all her suffering I finally have my
old mum back thanks to all the love and care (and hugs) from the wonderful staff. I chose The Grange because I could feel that love in smiles and laughter from the outset. Such a happy place to be!

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you for your review, we value all feedback we receive to help us to maintain our high standard of care.


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Review from J C (Daughter of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team at The Grange are fantastic. They made my dad and the family so welcome and part of the big Grange family.
Everybody is so helpful, friendly, and welcoming.
They met my dad's needs and adjusted as his needs increased and provided excellent end-of-life care. I can't recommend them enough.
They are amazing.

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you so much for your lovely review, I am so glad that you were happy as a family with the care your dad received. I will pass on your comments to the team.


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Review from Wendy J (Sister of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister arrived at The Grange in a very poor physical state and a very challenging mental state in September 2022. As a nurse myself I questioned whether the home would cope. However, what I have witnessed has been so very reassuring thus being so impressed by what I have seen. Despite all the difficulties
my sister's care, her needs have not only been met but far exceeded any expectations. The Grange is a warm, welcoming environment where everyone is treated with dignity and respect. I highly recommend this home to everyone I meet.

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you for your very kind review. I am pleased that you are happy with your sister's care and that you have had a positive experience at The Grange. I shall pass your comments on to all the staff, this will mean a lot to them all.


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Review from Phyllis B (Wife of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found everyone so kind, understanding, genuinely caring and always smiling. From the minute you go through the double doors, there is an atmosphere of calm, peace, happiness and love and that is very addictive and very relaxing. I call it the residents' second home, it's just wonderful. Wished
I had known it very much earlier. It's the best from top to bottom, everyone has the patience of saints, it's just marvellous. Happy days. The Grange Nursing Home, wishing you all the very best for the future. You are the best I have seen. Thank you very much.

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you so much for your lovely review. I am so pleased that you had such a positive experience with us and I shall let all the staff know your comments, it will mean a lot to them.


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Review from Pat D (Daughter of Resident) published on 20 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day Mum arrived, she was treated with respect and dignity. All her care needs were attended to during her five and a half years as a resident. From the first visit, as a family, we became part of her new family. The reception staff, management and nursing staff through to the cleaning
and gardening staff are all excellent. The activities team provided an exceptional range of daily activities.

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you for your lovely review, the staff will be thrilled. It is always nice when residents choose to involve themselves in all that is on offer. If you ever fancy popping in for a coffee or attending a blue band relatives event you will be more than welcome.


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Review from Marion N (Daughter of Resident) published on 20 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in the home for nearly five years. The care she received was excellent, in fact, it is difficult to see how it could be improved. The owner works tirelessly with her large team from admin through to nursing, carers to laundry, cleaning and entertainment. Mum very much enjoyed
the quality of the food which is cooked on the premises and caters for individual needs. On nearly every visit, Mum said how well everyone looked after her and thanked them continuously.

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you for your lovely review which I will relay to staff from all departments. We as a team try to make The Grange a home for residents and their families and friends. If ever you want to pop in for a coffee to attend one of our blue band relatives and friends events we would love to see you.


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Review from K P (Daughter of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good food. Bright and sunny service. Respond to the bell. Comfortable.

Reply from Carolyn Ryves, Matron at The Grange Nursing Home Ltd

Thank you for your review, I am glad you were happy with the home and the care provided.


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Current Review Score: 10.0 (9.952)

Overview of Review Score

The Review Score of 10 (9.952) out of 10 for The Grange Nursing Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.952 for The Grange Nursing Home Ltd is calculated as follows: ( (216 Excellents x 5) + (11 Goods x 4) ) ÷ 227 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grange Nursing Home Ltd is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Grange Nursing Home Ltd

What types of Care is The Grange Nursing Home Ltd registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Grange Nursing Home Ltd provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & End of Life Care are other types of care provided.

How many Rooms does The Grange Nursing Home Ltd have?

There are 53 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at The Grange Nursing Home Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Grange Nursing Home Ltd to the centre of Southampton?

4.1 mile(s) as the crow flies, distance by road may be significantly further.