The Grange Nursing Home Ltd

72 Upper Northam Road, Hedge End, Southampton SO30 4EB
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10 43 Reviews
  • The Grange Nursing Home Ltd, Southampton
The Grange aims to provide residents with a homely and caring environment.

The home actively encourages residents to be independent and as self-determining as possible, to enhance their quality of life and ensure a sense of well being and self-fulfilment.

The Grange acknowledges residents' right to be treated as individuals and ensure that all care given reflects this.

The team aims to recognise the individual's physical, social, psychological, emotional and spiritual needs and meet them.

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Care Provided by The Grange Nursing Home Ltd

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • The Grange Nursing Home Ltd
  • Person in charge
  • Carolyn Ryves (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (24)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1991
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for The Grange Nursing Home Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Grange Nursing Home Ltd Reviews (43)

Total of 43, showing 41-43
10

The Grange Nursing Home Ltd has a Review Score of 10 (9.952) out of 10, based on 19 reviews in the last 2 years. Over all time The Grange Nursing Home Ltd has 43 reviews.

Overall Experience

  • 40
  • 3
  • 0
  • 0
  • 0

Date Published

43
7
9
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24

Review from Kevin D (Son of Resident) published on 31 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was admitted from hospital to the care home for end of life care. We were given a guided tour before she was admitted and myself and sister were very impressed with the whole set up, we also noted the amount off staff that were present. When mum was admitted it was a very difficult time for us
as we were not sure on how to help mum or what the best care was for her, when making decisions on the ones you love it is very worrying that you get them right and you have to rely on the ones that you put the care in. I can honestly say we made the best decision of our lives putting the care of our mum in the hands of all the staff at The Grange, they were caring not only to her but also looked after myself, my sister and family members who visited mum, they went out of their way to make sure we felt at home and nothing was to much trouble. I never write or comment on review sites but because of my experience I have to say a great thank you to The Grange and its staff they were wonderful.

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Review from Angela R (Daughter of Resident) published on 4 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst sadly my fathers stay at the Grange was only for a few weeks the care and compassion shown to dad by all of the staff was evident every time I visited whatever time of the day (or night). A difficult time was made easier to bear knowing dad was in such safe caring hands and he was happy. Nothing
was ever too much trouble for the staff and I would thoroughly recommend the home.

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Review from Tracy G (Daughter of Resident) published on 8 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into The Grange in November 2015, for palliative end of life care.


The rooms are well designed, bright and clean, and the staff are friendly, kind and supportive. The communal areas are lovely, although sadly Mum was bedridden and preferred not to be moved around in a wheelchair,

so she did not use the communal rooms.


Mum felt comfortable and secure in her room and the staff took care that her personal hygiene needs were met and she didn't develop bed sores. Mum passed away in her sleep on 16 January 2016 and the nurse who broke the news to me was as caring and kind as anyone could be. The staff were very supportive and sympathetic to me, both during Mum's stay, and after her death, when they took time to discuss various medical issues with me and to help me come to terms with her passing.


I am grateful that everyone at The Grange took good care of Mum during her final weeks.


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Current Review Score: 10.0 (9.952)

Overview of Review Score

The Review Score of 10 (9.952) out of 10 for The Grange Nursing Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.952 for The Grange Nursing Home Ltd is calculated as follows: ( (216 Excellents x 5) + (11 Goods x 4) ) ÷ 227 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grange Nursing Home Ltd is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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