Hawthorne Court Nursing Home

Coldeast Way, Sarisbury Green, Southampton SO31 7LX
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8.1 3 Reviews
  • Hawthorne Court Nursing Home, Southampton

Care Provided by Hawthorne Court Nursing Home

  • Type of Service
  • Nursing Home
  • Local Authority Owned
  • For a maximum of 80 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Younger Adults
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Oladunni Bello (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (80)

Facilities

Hawthorne Court Nursing Home Reviews (3)

8.1

Hawthorne Court Nursing Home has a Review Score of 8.1 (8.063) out of 10, based on 1 reviews in the last 2 years. Over all time Hawthorne Court Nursing Home has 3 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My partner was in Hawthorne for the last two years of her life.
I cannot express my gratitude for all the care she received. Hawthorne staff went far and beyond to make her comfortable and cared for. They also took time to ensure that I was alright and coping with a difficult situation.
To anyone
whose loved one goes into Hawthorne, I would say you're lucky. They couldn't be anywhere better, thank you everyone for everything.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for five years and the whole family know we are so lucky to have found this wonderful home. I cannot praise the staff enough, they are so kind and caring, striving to make every day different with various activities. They constantly interact with the residents ensuring they
are happy and all their needs are met. We are also so grateful to everyone for the hard work being done to keep everyone safe during these difficult times.

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Overall Experience  Overall Experience 5.0 out of 5

My first impression when visiting my elderly stepfather the day he went into Hawthorne Court, was a lovely reception area and welcoming staff and a really lovely atmosphere. Since I have been visiting now for a couple of months, I don't think I have ever seen a miserable face amongst staff or residents.
My stepfather is very happy and content and I am over the moon that he is so happy, well looked after and nothing is too much trouble. The lounge where he sits most of the time has a wonderful ambience and there is always someone around if you need to know anything or need help with anything. He looks forward to his mealtimes, gets taken out for a cigarette when convenient for the staff, which is a bonus for him. When visiting him, we can be sure of sitting with him comfortably in the lounge area, able to make a drink for ourselves and have a good natter with him and sometimes with the staff who are there on duty.

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Current Review Score: 8.1 (8.063)

Overview of Review Score

The Review Score of 8.1 (8.063) out of 10 for Hawthorne Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Hawthorne Court Nursing Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.063 Points relating to the number of positive Reviews for Hawthorne Court Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 1 Positive Reviews ÷ 16 = 0.063

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 May 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Hawthorne Court Nursing Home

What types of Care is Hawthorne Court Nursing Home registered for?

Older Person Care, Dementia & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hawthorne Court Nursing Home have?

There are 80 Single Rooms.

How far is Hawthorne Court Nursing Home to the centre of Southampton?

6.2 mile(s) as the crow flies, distance by road may be significantly further.