Homefield House has a Review Score of 9.9 (9.858) out of 10, based on 15 reviews in the last 2 years. Over all time Homefield House has 36 reviews.
Review from L G (Wife of Resident) published on 21 February 2025
Submitted via Postal Card •
Report
Reply from Andreea Basarabie, Home Manager at Homefield House
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are truly grateful for your feedback and delighted to hear that you had such a positive experience with our care home. Our team is dedicated to providing compassionate, high-quality care, and knowing that our efforts have made a difference means the world to us. We will be sure to share your lovely comments with our staff-they will be thrilled to hear them! If you ever need anything or have any further feedback, please don't hesitate to reach out. We are always here to help and support you and your loved ones.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D B (Daughter of Resident) published on 21 February 2025
Submitted via Postal Card •
Report
Reply from Andreea Basarabie, Home Manager at Homefield House
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are truly grateful for your feedback and delighted to hear that you had such a positive experience with our care home. Our team is dedicated to providing compassionate, high-quality care, and knowing that our efforts have made a difference means the world to us. We will be sure to share your lovely comments with our staff - they will be thrilled to hear them! If you ever need anything or have any further feedback, please don't hesitate to reach out. We are always here to help and support you and your loved ones.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michele H (Daughter of Resident) published on 5 February 2025
Submitted via Website •
Report
Reply from Andreea Basarabie, Home Manager at Homefield House
This is so wonderful to hear, thank you! We're delighted that your mum is happy here with us at Homefield House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F G (Wife of Resident) published on 25 July 2024
Submitted via Postal Card •
Report
Reply from Andreea Basarabie, Home Manager at Homefield House
Thank you so much for leaving us this review, it is great to hear that your husband has settled in so quickly.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Daughter-in-law of Resident) published on 20 June 2024
Submitted via Postal Card •
Report
Reply from Andreea Basarabie, Home Manager at Homefield House
Thank you so much for this lovely review, our wonderful team will be so touched to read this.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D R (Resident) assisted by family/friend published on 19 January 2024
Submitted via Postal Card •
Report
Reply from Andreea Basarabie, Home Manager at Homefield House
This is great to hear, thank you for leaving us such a lovely review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Terry B (Son of Resident) published on 5 January 2024
Submitted via Website •
Report
Reply from Andreea Basarabie, Home Manager at Homefield House
Thank you so much for taking the time to leave us this amazing review, your kind words will be passed on to the rest of the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Daughter of Resident) published on 29 December 2023
Submitted via Postal Card •
Report
Reply from Andreea Basarabie, Home Manager at Homefield House
Thank you for leaving us such kind words. Your review will be passed on to the rest of the wonderful team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennifer S (Daughter of Resident) published on 21 December 2023
Submitted via Postal Card •
Report
Reply from Andreea Basarabie, Home Manager at Homefield House
Thank you so much for this lovely review. Your kind words will be passed on to the rest of the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H K (Daughter of Resident) published on 28 September 2023
Submitted via Website •
Report
Reply from Andreea Basarabie, Home Manager at Homefield House
Thank you for leaving us this lovely review. Our team strive to achieve the best quality of care for all of our residents. We are so pleased to hear that your mother is enjoying our activities, day trips, animal visits and so much more. Your kind words will be passed on to the rest of the wonderful team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie A (Daughter of Resident) published on 19 September 2023
Submitted via Website •
Report
Reply from Andreea Basarabie, Home Manager at Homefield House
This is such a lovely review to read. The whole team feel privileged to be able to provide a safe, loving home for your dad. Your kind words will be passed on.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P C (Resident) published on 29 August 2023
Submitted via Postal Card •
Report
Reply from Andreea Basarabie, Home Manager at Homefield House
Thank you for leaving us this lovely review, we really appreciate it.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David R (Son of Resident) published on 21 August 2023
Submitted via Website •
Report
Reply from Andreea Basarabie, Home Manager at Homefield House
Thank you for leaving us this lovely review. Our wonderful team strive to achieve the best quality of care possible for all our residents and its so nice to hear that you and your mother are experiencing this first hand. Your kind words will be past onto the rest of the team,
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alison C (Daughter of Resident) published on 2 August 2023
Submitted via Website •
Report
Reply from Andreea Basarabie, Home Manager at Homefield House
Thank you for leaving us such a kind review, we really appreciate it. Our team strive to achieve the best care possible for all of our residents so this is wonderful to hear. Your lovely mum is in safe hands.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T B (Resident) published on 19 July 2023
Submitted via Postal Card •
Report
Reply from Andreea Basarabie, Home Manager at Homefield House
We are so pleased you are happy here with us at Homefield.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter C (Husband of Resident) published on 16 December 2022
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Friend of Resident) published on 9 November 2022
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian A (Son of Resident) published on 8 November 2022
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joanna B (Daughter of Resident) published on 8 November 2022
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tony B (Relative of Resident) published on 13 January 2021
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.858) out of 10 for Homefield House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.858 for Homefield House is calculated as follows: ( (153 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 176 Ratings = 4.858
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Homefield House is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Sep 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2015
I have join Shaw healthcare in 2015 as an overseas nurse. I have been given the opportunity to grow and developed my skills. I become Deputy Manager in 2020 and then one year later I became the Home Manager.
Homefield House Nursing Home provides a homely and friendly environment. We all work together in the best interest of the residents.
Job Title: Deputy Manager
Joined: 2023
I joined homefield house as Deputy Manager in March 2023.
I started my career when I left school 29 years ago, after spending much time in and out of hospital with my father.
My first job was as an Housekeeping Assistant for the mount hospital and from there, I realised I have a passion to look after people and making a real difference to peoples’ lives.
My career opened up new opportunities to develop my skills, working towards a higher level in management.
I have been in a management role since 2017, working in various health care settings. I am continuing to develop my skills and I am always looking for ways to challenge myself.