Latham Lodge Nursing and Residential Care Home

137/139 Stakes Road, Purbrook, Waterlooville PO7 5PD
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9.9 42 Reviews
  • Latham Lodge Nursing and Residential Care Home, Waterlooville
Latham Lodge enjoys an enviable reputation for delivering the very highest standards of residential, nursing and palliative care, on a permanent and short stay basis, in a homely and friendly environment in Purbrook.

The home manager has a qualified nursing background and the dedicated care team works very closely with each of the residents, their families and loved ones, to ensure personally tailored care plans are put in place.

Formerly a substantial 1930s family residence, Latham Lodge nursing home provides an environment that retains a real sense of home. The light and spacious environment offers a welcoming and relaxing atmosphere. When the weather is fine, residents can enjoy the delightful gardens.

Latham Lodge is home to residents and the team never loses sight of that and residents are encouraged to bring important personal possessions to personalise their rooms.

Every person is part of the Latham Lodge family. The highly skilled nurses and carers take time to get to know all of the residents. They know their stories because they know how to listen, and because it is so important to them, it defines the services they offer.

By connecting with residents in this way, staff can ensure that they feel comfortable and happy. They are not there to take over lives, they are there to help live them, and always on hand with discreet assistance when required.

The social atmosphere is enhanced by a flexible programme of activities and events which focuses on physical and emotional health and wellbeing while looking to make the most of community links and personal interests.

Care Provided by Latham Lodge Nursing and Residential Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Kelly Bessey (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (35)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Latham Lodge Nursing and Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Nursing Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Nursing Care from £1,550
  • (these prices are only a guideline, please contact Latham Lodge Nursing and Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Visiting
  • Latham Lodge operates an open visiting policy, where residents and loved ones may visit at convenient times.


Latham Lodge Nursing and Residential Care Home Reviews (42)

Total of 42, showing 1-20
9.9

Latham Lodge Nursing and Residential Care Home has a Review Score of 9.9 (9.871) out of 10, based on 11 reviews in the last 2 years. Over all time Latham Lodge Nursing and Residential Care Home has 42 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My late mum was transferred here from hospital where she passed away after a week approx. The whole process was a struggle however we were in good hands with the manager who went above and beyond to help us all, the staff were all professional and very helpful and took care of mum.

Reply from Kelly Bassey, Latham Lodge Manager at Latham Lodge Nursing and Residential Care Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Latham Lodge Nursing Home. We are so sorry for your loss, and we hope we made your mum's time with us as comfortable and as peaceful as possible. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law was moved from a hospice down to Latham Lodge. His room was like being in his own home, all the staff from cooks, cleaners, carers, nurses and managers were the most caring, compassionate and professional people we have ever met. Nothing was ever too much trouble and made my brother-in-law's
passing peaceful and as pain-free as possible. I can't praise all the staff enough. Keep up all your good work.

Reply from Carol Taylor, Latham Lodge Nursing Home Manager at Latham Lodge Nursing and Residential Care Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Latham Lodge Nursing and Residential Care Home. The care and services we deliver as a team to our residents and families is extremely important to us, and it's lovely to see your comments reflect this. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Latham Lodge looked after my Nana so well at the end of her life. She was so happy there in the 18 months that she was a resident. The staff was so incredibly kind to our whole family, and at the very end, they looked after us as part of their 'Latham Lodge family'.

Reply from Carol Taylor, Latham Lodge Nursing Home Manager at Latham Lodge Nursing and Residential Care Home

Thank you, for your kind words and recognition of the team at Latham Lodge Nursing and Residential Care Home. We are sorry for your loss, and we are pleased that your Nana received the care that she deserved while she was staying with us. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to see your comments reflect this. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

After what I can only describe as a difficult time in the local hospital, we discovered a flock of angels that came to our rescue at Latham Lodge. From the moment our relative arrived, he was welcomed with open arms by everyone. We visited shortly afterwards and we were welcomed and supported in the
same way. Everything to care for our relative was put in place straight away including a special pureed diet, airflow mattress medication and personal care. His room was very clean and bright and we were able to personalize it with photographs and pictures from his home. He settled well and was extremely happy. The support and friendship our family was given was second to none. Unfortunately, our relative took a turn for the worse and even then we were supported day and night in what was a very stressful and emotional time. His end-of-life care was given with utmost compassion. We will never forget their kindness.

Reply from Carol Taylor, Home Manager at Latham Lodge Nursing and Residential Care Home

Thank you for your kind words and recognition of the team at Latham Lodge. We are sorry for your loss and we are pleased that your relative received the care that he deserved while staying with us. We're glad that we were able to support you when needed and your comments reflect the type of care and support we try to deliver to all families. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother and father were both in Latham Lodge and I can't speak more highly of their care. In fact, my dad spent his last seven months happy after two years of hell with home carers and hospital. Many thanks.

Reply from Carol Taylor, Home Manager at Latham Lodge Nursing and Residential Care Home

thank you for taking the time to leave us a review and for your kind words and recognition of the team at Latham Lodge Care Home. The care and services we deliver as a team to our residents and families is extremely important to us, and its lovely to see your comments reflect this. Your feedback will be shared with the team who will be delighted with your review!


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Overall Experience  Overall Experience 5.0 out of 5

From the moment my father moved into this care home, his overall well-being and health improved greatly since leaving hospital which was a dreadful experience and they should be ashamed of themselves. They made my father's health worse. But Latham Lodge gave my father a good quality of life and he turned
a corner to better health. He also had his first dinner in 6 years because the chef was able to accommodate his chewing difficulties. Thank you!

Reply from Carol Taylor, Latham Lodge Home Manager at Latham Lodge Nursing and Residential Care Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Latham Lodge Care Home. The care and services we deliver as a team to our residents and families is extremely important to us, and it's lovely to see your comments reflect this. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Placing a parent in a care home is emotional and stressful. Is the parent going to be treated with dignity and cared for - fed and looked after? As soon as you go into Latham House - all of those questions are answered - you can feel the warmth and care immediately. The staff from management down are
genuine in their attention and care - Mum was happy and was looked after - so much so that she is already planning to return for another respite. Well done Latham House!

Reply from Carol Taylor, Latham Lodge Nursing Home Manager at Latham Lodge Nursing and Residential Care Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Latham Lodge Care Home. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

The manager and staff at Latham Lodge are amazing. My mother-in-law was moved here from hospital after a fall and the care they gave was formidable. They definitely had to think outside the box to get her stimulated and were very resourceful with some creative ideas. We were extremely happy with the
care she received whilst here and she was extremely upset to find she would have to leave as she loved being there and thought the staff were wonderful.

Reply from Carol Taylor, Latham Manager at Latham Lodge Nursing and Residential Care Home

Thank you for taking the time to leave us a review, Lynn. We are pleased to read your positive comments about the care your mother-in-law received at Latham Lodge Nursing and Residential Care Home, and it is lovely to hear she has settled in well at the home. She is more than welcome to visit us, and your feedback will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My dad is on end-of-life care and Latham Lodge has been absolutely fantastic. They are extremely supportive of our dad and all of his family. The care here is phenomenal. I have never experienced such a supportive and caring care home. Thank you to Latham Lodge.

Reply from Carol Taylor, Home Manager at Latham Lodge Nursing and Residential Care Home

Thank you, Stacey, for your kind words and recognition of the team at Latham Lodge. We are sorry for your loss, and we are pleased that your dad received the care that he deserved while he was staying with us. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Dad was sent to Latham Lodge from the hospital. It was for an assessment, only to find out he was end of life. He was in the hospital since December 22 and in other places, but no one told us until he was here. They looked after Dad very well and the family too. We can't thank them enough for keeping
us informed and the care right up to his last day.

Reply from Carol Taylor, Home Manager at Latham Lodge Nursing and Residential Care Home

Thank you for your kind words and recognition of the team at Latham Lodge. We are sorry for your loss, and we are pleased that your dad received the care that he deserved while he was staying with us. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Latham Lodge from the manager to all the staff there for their professional care and compassion shown to my brother on his end-of-life journey. The building and accommodation are dated but the care is what you would want for a member of your family.

Reply from Carol Taylor, Home Manager at Latham Lodge Nursing and Residential Care Home

Thank you for your kind words and recognition of the team at Latham Lodge. We are so sorry for your loss and we hope we made your brother's time with us was as comfortable and as peaceful as possible. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 3.0 out of 5

My experience has been very pleasant. The staff have been very helpful. Food has been good and there is a very pleasant atmosphere.

Reply from Carol Taylor, Home Manager at Latham Lodge Nursing and Residential Care Home

We're happy to hear that you are receiving such great care here as we strive for person-centred care for all our residents. All comments will be passed on to the team and thank you for the review.


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Overall Experience  Overall Experience 5.0 out of 5

From the moment we walked through the front door we were greeted with kindness, familiarity, respect and love. Every single member of staff from nursing, domestic Health Assistants, Management, Kitchen and site management are exceptional in everything they do. "Latham Lodge is Heaven on Earth

Reply from Home Manager, Home Manager at Latham Lodge Nursing and Residential Care Home

Thank you Rachael for taking the time to leave us a review and for your kind words and recognition of the team at Latham Lodge. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My mother recently suffered a stroke and after a spell in hospital was discharged to a nursing home for assessment.
Whilst there was a small improvement in her condition, the home was reluctant to support the advice from the stroke rehab team. As a result, she was left in bed for two months with little
attempt to aid her recovery.
During her time at the home, she was left lying in a soiled bed, ignored and shouted at by some care assistants. As a family, we witnessed this during our visits which left not only us but my mother extremely distressed.
I contacted Latham Lodge Nursing and Residential Care Home, explained our predicament and the manager was keen to help.
We visited and were very impressed by what we saw.
Thankfully my mother was offered a place at Latham. Within just ten days the difference in her is truly incredible.
All the staff want to make a positive difference; to treat both the resident and relatives as part of the Latham family. Latham Lodge is everything you dare to hope a nursing home would be.

Reply from Home Manager at Latham Lodge Nursing and Residential Care Home

Thank you Catherine for taking the time to leave us a review, we are pleased to read your positive comments about the care your mother is receiving and that you all feel part of the Latham family. The care and services we deliver as a team to our residents and families are extremely important to us. Your comments have been passed on to the team who will be delighted to hear your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has continued to receive the best care from all of the team at Latham Lodge. She is very comfortable and happy which gives us, her family, great reassurance that she is being given such good care.

Reply from Home Manager, Home Manager at Latham Lodge Nursing and Residential Care Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Latham Lodge. The care and services we deliver as a team to our residents and families is extremely important to us. I will pass on your kind comments to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred to Latham Lodge for respite care following a fall and a spell in hospital. You hear many horror stories about care homes but I definitely should not have worried. The care mum received was outstanding. Every single member of staff was friendly, approachable and kind-hearted.
Nothing was too much trouble and at all times mum was treated with dignity, gentleness and compassion. I would not hesitate to recommend Latham Lodge or use them again should the need ever arise.

Reply from Home Manager, Marketing Executive at Latham Lodge Nursing and Residential Care Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother received such great care at Latham Lodge when she was with us. I will pass on your kind comments to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

Latham Lodge is very fortunate to have such caring staff. From the manager to the cleaning people I cannot praise them enough. Highly recommend this care home.

Reply from Home Manager at Latham Lodge Nursing and Residential Care Home

Thank you for your kind words and recognition of the team at Latham Lodge. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I feel the home, the Manager and the staff have really pulled together to improve the service. My aunt and myself are happy with everything.

Reply from Home Manager, Home Manager at Latham Lodge Nursing and Residential Care Home

Thank you, Elizabeth for your kind words and recognition of the team at Latham Lodge. We are pleased to hear you and your aunt are happy with everything at the home and your feedback will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Mum only spent a short time at Latham Lodge but we found the staff very welcoming and the process to move her there was made easy by management. I always found the home to be very clean and tidy with the staff always ready to help. I would like to thank them for looking after mum.

Reply from Home Manager, Home Manager at Latham Lodge Nursing and Residential Care Home

Thank you for your review, we are pleased your mum enjoyed her stay with us.


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Overall Experience  Overall Experience 5.0 out of 5

I came here in May 2020 after a poor experience in another care environment. I was in a poor post covid state when I arrived. Noticed the difference in the care quality immediately. The care taken in the pandemic context is excellent and I have always felt safe here as a result.
Because of an agency
nurse who was here briefly at night, I believe I have been the subject of a scam. No reflection on Latham Lodge I am fully supported and cared for.

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Current Review Score: 9.9 (9.871)

Overview of Review Score

The Review Score of 9.9 (9.871) out of 10 for Latham Lodge Nursing and Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.871 for Latham Lodge Nursing and Residential Care Home is calculated as follows: ( (110 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 124 Ratings = 4.871

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Latham Lodge Nursing and Residential Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Nov 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Kelly

Kelly Bessey

Job Title: Home Manager

Joined: 2012

With over 15 years of experience in the care industry, Kelly Bessey brings passion and dedication to her role as Home Manager at Latham Lodge. Her journey began in various care roles, from a night care assistant to Deputy Manager at Blenheim Court, where she honed her leadership and caregiving skills. Since joining Caring Homes in 2018, Kelly has consistently focused on providing person-centred care, empowering residents to live as independently and actively as possible.


She believes that every resident deserves dignity, respect, and a safe, nurturing environment. Her approach is holistic, considering not just the physical but also the psychological, spiritual, and emotional well-being of each individual. Her strong commitment to maintaining a warm, supportive atmosphere ensures that both staff and residents feel safe and secure.


A firm believer in leading by example, Kelly values quality over quantity in care and champions ongoing education and training for her team. Known for her honesty and open communication, she and her team earn the trust of residents and their families by providing compassionate, high-quality care.


Outside of work, Kelly is a devoted mother, grandmother and wife who enjoys gardening, DIY projects and supporting local community initiatives. Her personal motto, "Treat others how you want to be treated," reflects her deep commitment to her work and her residents.


Frequently Asked Questions about Latham Lodge Nursing and Residential Care Home

What types of Care is Latham Lodge Nursing and Residential Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Latham Lodge Nursing and Residential Care Home provide?

Palliative Care & Convalescent Care are other types of care provided.

How many Rooms does Latham Lodge Nursing and Residential Care Home have?

There are 36 Single Rooms.

What are the Facilities & Services at Latham Lodge Nursing and Residential Care Home?

Gardens & Bar/Café are some of the Facilities & Services.

How far is Latham Lodge Nursing and Residential Care Home to the centre of Waterlooville?

1.2 mile(s) as the crow flies, distance by road may be significantly further.