Latham Lodge Nursing and Residential Care Home

137/139 Stakes Road, Purbrook, Waterlooville PO7 5PD
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9.9 42 Reviews
  • Latham Lodge Nursing and Residential Care Home, Waterlooville
Latham Lodge enjoys an enviable reputation for delivering the very highest standards of residential, nursing and palliative care, on a permanent and short stay basis, in a homely and friendly environment in Purbrook.

The home manager has a qualified nursing background and the dedicated care team works very closely with each of the residents, their families and loved ones, to ensure personally tailored care plans are put in place.

Formerly a substantial 1930s family residence, Latham Lodge nursing home provides an environment that retains a real sense of home. The light and spacious environment offers a welcoming and relaxing atmosphere. When the weather is fine, residents can enjoy the delightful gardens.

Latham Lodge is home to residents and the team never loses sight of that and residents are encouraged to bring important personal possessions to personalise their rooms.

Every person is part of the Latham Lodge family. The highly skilled nurses and carers take time to get to know all of the residents. They know their stories because they know how to listen, and because it is so important to them, it defines the services they offer.

By connecting with residents in this way, staff can ensure that they feel comfortable and happy. They are not there to take over lives, they are there to help live them, and always on hand with discreet assistance when required.

The social atmosphere is enhanced by a flexible programme of activities and events which focuses on physical and emotional health and wellbeing while looking to make the most of community links and personal interests.

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Care Provided by Latham Lodge Nursing and Residential Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Kelly Bessey (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (35)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Latham Lodge Nursing and Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Nursing Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Nursing Care from £1,550
  • (these prices are only a guideline, please contact Latham Lodge Nursing and Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Visiting

  • Latham Lodge operates an open visiting policy, where residents and loved ones may visit at convenient times.


Latham Lodge Nursing and Residential Care Home Reviews (42)

Total of 42, showing 21-40
9.9

Latham Lodge Nursing and Residential Care Home has a Review Score of 9.9 (9.871) out of 10, based on 11 reviews in the last 2 years. Over all time Latham Lodge Nursing and Residential Care Home has 42 reviews.

Overall Experience

  • 33
  • 7
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Date Published

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Review from L T (Daughter of Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident since May 2021 and I cannot fault the care she has been given. Sadly mum had a fall and broke her hip recently and the care and communication were brilliant before she was admitted to hospital for surgery. On her return, despite mum being considerably less mobile than before
her fall they have been brilliant. In a perfect world they could certainly do with more staff in all areas but cannot fault the work they do in these difficult times.

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Review from Mike H (Son of Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to express our gratitude for the care and compassion shown to our mother. In a few months she has been in your care you have managed to reduce her anxiety and fear to a level we have not seen for twenty years. You have encouraged her to eat (which she was not doing). This has only been
achieved through the kindness of your staff who are always cheerful and patient. We know that the trust we put on you is well placed.

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Review from Kathryn S (Wife of Resident) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been at Latham Lodge for just over a year following a massive stroke. He needs a lot of care and the nurses and care staff are great with him, very caring and patient. It has been very difficult during the past year with lockdown meaning I was unable to visit for months, but I keep in
contact with him via video calls and the staff often help him to answer his phone if they see him struggling.
Latham Lodge is not a modern, purpose-built nursing home but what it lacks in amenities is more than made up by the quality of the care given by all the staff, which I feel is the most important thing.

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Review from Lorraine P (Daughter of Resident) published on 25 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The wonderful staff at Latham Lodge looked after my father for over a year until he passed away. I can’t thank them enough for the care and attention they have shown him. The nurses, carers, chefs, cleaners, laundry staff and maintenance staff. Everyone is friendly and nothing is too much trouble.
All the staff chat to the residents and take time to know them personally. Dad had two birthdays whilst in the lodge and was baked a cake and the staff sang Happy Birthday to him. The staff are always busy and work extremely hard to provide the residents with love and support. I know some of the staff have been working long hours during the Covid pandemic to keep the residents safe and reduce the use of agency staff coming into the care home. My dad really enjoyed his chats and jokes with the staff. Thank you for all you have done.

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Review from Natalie S (Daughter of Resident) published on 13 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was cared for at Latham Lodge for 14-months before he passed away. During his time there, he was cared for by a wonderful group of carers and nurses. Nothing was ever too much bother, and they built a fantastic rapport with my father. I always felt reassured he was treated with respect and
dignity. During the last few days of his life, the nurses and carers went above and beyond their duty, and I, and family will be forever grateful.

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Review from T P (Daughter of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We cannot thank the staff enough for the care they gave mum in her last two weeks. She was relaxed and accepting of situation. She was treated with care and dignity.

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Review from Catherine (Sister of Resident) published on 1 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My brother was a resident for the last 2 days of his life, I was informed that my brother had passed away by phone. I was not able to visit the home due to the virus, even though I was able to view his room a couple of days before I was not allowed in to see him on his arrival or after he had passed
away. A couple of hours after his passing I received a call informing me to arrange straight away his removal to a funeral home, in the circumstances I found this incredibly insensitive and not what I would expect from a care home. When I collected his belongings I found that they had been partly packed in his bag the other things had been put in carrier bags and the whole lot was being dragged along the floor to the door where I quickly checked all was there, one item was missing and a couple of items in the bag were not his, this whole experience was distressing and the care home staff were insensitive. Disappointing.

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Review from T W (Wife of Resident) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband transferred from hospital following his 1st choice re 'End of Life Care' to a hospice. After 3 weeks of pain control and stabilisation we were informed 'End of Life Nursing Care' would be required at Latham Lodge. Since his arrival on Monday 9/3/20 he/we have been given/shown nothing but
excellent 24 hours on-going nursing care, help, kindness, support, by all staff and especially reassurance and gentleness when various staff carry out his personal care, which he requires frequently. My husband is very much appreciating the friendliness and having many chats with his caring staff. He says he is 'very cosy and comfortable', he appreciates his new room is very well kept by the housekeeping and maintenance staff teams. My husband's appetite, due to his complex diagnoses, is extremely limited re amounts he can tolerate, but says (and I've eaten some meals since transfer) the meals are 'excellent'. the wonderful, understanding female chef presents his meals in small portions beautifully, which again he very much appreciates. All the staff at Latham Lodge are extremely hardworking and have shown they are all trained to very high standards of care, which in turn demonstrates an excellent management structure, one that carries on day by day. Caring Homes can be extremely pleased and very proud of all staff employed at Latham Lodge under the Latham manager and her team. My husband made a comment to me just 3 days in Latham Lodge, when I asked how he was finding Latham and his care - he replied with tears 'It is beyond my wildest expectations, and I'm very, very grateful that I/we were offered a room at this wonderful, caring nursing home'. Needless to say we hugged each other and cried together. Thank you all at Latham Lodge, keep doing what you are all doing 24 hours a day.

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Review from Paula M (Daughter of Resident) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Unfortunately, my father was only in Latham Lidge for three weeks and we as a family wished he could of enjoyed the home for longer.
The majority of the team, two in particular, were excellent and very caring.

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Review from Patricia J (Daughter-in-law of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are kind and caring, always willing to go that extra mile. They looked after my Mother in Law very well and she was happy here. Every member of the team would always say hello or stop for a quick chat as they passed her door, which made her feel part of the Latham family.

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Review from Sonya A (Sister of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring. Understanding staff. Quickly got to know the type of need both to resident in their care and loved ones.
Many facilities not used (sister bedbound) but did seem to be catered for.

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Review from N B (Son of Resident) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is about the people concerned and the people delivering the care to my dad were the very best we could wish for. They showed real compassion, were kind, gentle and efficient.
My dad will be sorely missed but knowing how much love was shown to him in his last months is a great comfort to us all.

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Review from Kim B (Daughter of Resident) published on 12 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were outstanding, my mum's care was outstanding/amazing and the team treated my sister and I like family, thank you.

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Review from D S (Daughter of Resident) published on 20 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home provided a calm, caring environment. The staff treat the residents with dignity and respect. They were always willing to help and support family members. Staff were always available to spend time with the residents when required. We felt very happy with the care and attention she received.

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Review from Maxine P (Daughter of Resident) published on 14 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at this home were amazing. They looked after mum so well. They made the family so welcome which meant a lot to us and I know mum passed away in a caring nursing home, so thank you.

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Review from Claire A (Daughter of Resident) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Latham Lodge looked after my dad with the highest level of care and dignity. They were professional on all levels and could not give any more care than they did.
I am very happy to know that he had spent his final days in your care, and am confident that he would have got no better care anywhere else.

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Review from Michael C (Son of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to Latham Lodge from a hospice for "end of life" care. He is suffering from a large bladder tumour and requires full-time care and attention. The staff here are absolutely fantastic and the care my dad receives is first class.
We have no complaints at all with the nursing, the food, the
personal care and everyone is so friendly.

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Review from Charlie M (Granddaughter of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were amazing from the day we viewed to the day we lost our beloved Nan the staff went above and beyond every day good and bad. Not only for Nan, but for the family too. They truly care about all the residents on a personal level which makes the care they provide so much better. I thank
them for all that they did and would be happy to have any other family go there if the time came. Thank you to you - you're all a blessing.

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Review from Jane D (Daughter-in-law of Resident) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law, for whom I am primary carer; moved into Latham Lodge from hospital under the NHS Continuous Care scheme having been given a terminal diagnosis.
She was s resident for nearly three weeks until she died on April 7th.
The care, kindness and love she received from all the staff was exemplary.
As a family, we cannot speak highly enough about the wonderful treatment she received.
I praise Latham Lodge and recommend it at every opportunity and the family members thank them from the bottom of our hearts.

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Review from Kathleen Y (Daughter of Resident) published on 10 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wanted to give due credit to two members of staff at Latham Lodge. My mother was welcomed into the home on Thursday 29th Sept after a long spell in hospital, diagnosed with terminal brain tumour and other problems. She spent just one night and one day and was well cared for such that she was referred
back to the hospital on Friday 30th Sept. Such prompt assessment led to readmission with suspected pneumonia. Two staff members were very thorough and telephoned me to inform of their decision and exactly the right thing to have done. I am so grateful that as a new resident they did everything they could to deal efficiently with the situation.

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Current Review Score: 9.9 (9.871)

Overview of Review Score

The Review Score of 9.9 (9.871) out of 10 for Latham Lodge Nursing and Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.871 for Latham Lodge Nursing and Residential Care Home is calculated as follows: ( (110 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 124 Ratings = 4.871

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Latham Lodge Nursing and Residential Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Kelly

Kelly Bessey

Job Title: Home Manager

Joined: 2012

With over 15 years of experience in the care industry, Kelly Bessey brings passion and dedication to her role as Home Manager at Latham Lodge. Her journey began in various care roles, from a night care assistant to Deputy Manager at Blenheim Court, where she honed her leadership and caregiving skills. Since joining Caring Homes in 2018, Kelly has consistently focused on providing person-centred care, empowering residents to live as independently and actively as possible.


She believes that every resident deserves dignity, respect, and a safe, nurturing environment. Her approach is holistic, considering not just the physical but also the psychological, spiritual, and emotional well-being of each individual. Her strong commitment to maintaining a warm, supportive atmosphere ensures that both staff and residents feel safe and secure.


A firm believer in leading by example, Kelly values quality over quantity in care and champions ongoing education and training for her team. Known for her honesty and open communication, she and her team earn the trust of residents and their families by providing compassionate, high-quality care.


Outside of work, Kelly is a devoted mother, grandmother and wife who enjoys gardening, DIY projects and supporting local community initiatives. Her personal motto, "Treat others how you want to be treated," reflects her deep commitment to her work and her residents.