Little Haven

Beaulieu Road, Dibden Purlieu, Southampton SO45 4JF
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9.4 26 Reviews
  • Little Haven, Southampton
Little Haven offers a warm, friendly environment, renowned locally for high-quality care.

Located just a short stroll from the village of Dibden Purlieu, within easy reach of Hythe and its ferry crossing to Southampton, residents can relax and enjoy the surroundings, safe in the knowledge that they are being cared for by a professional, dedicated team.

Residential, respite, nursing and palliative care is offered, and prospective residents and families are invited to visit the home to take a look around and discuss future plans.

The home offers 41 well-appointed rooms, the majority with en-suite facilities and is split over three floors with lift access to each floor. The en-suite rooms are all light, airy and benefit from stunning views of the gardens, an acre of wood and terraced gardens.

Kitchenettes and laundry facilities are also available for more independent residents.

The home has excellent facilities and communal areas. There is a lounge, a hobbies/movie room, a dining room, a hairdressing salon, a pub, coffee shop area and outside seating in pretty and well-maintained gardens.

A detailed electronic care plan is in place for all residents and is tailored to individual needs, which accords with the ethos and values of providing person-centred care and support for each and every person.

Little Haven has an excellent activity programme which includes a wide range of classes, entertainment and outings.

Little Haven has very good connections with its local community and residents are regularly able to attend local events and lunches.

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Care Provided by Little Haven

  • Primary Care Categories
  • Eating Disorders
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • The Wilverley Association
  • Person in charge
  • Juliet Orman (Home Manager)
  • Admission Criteria
    • 65+
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1964
    • Last Refurbishment: 2024
    • Number of floors: 4

Funding & Fees Guide for Little Haven

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • They welcome visitors into the home at any time, this is their Resident's home and they can receive visitors when they please, when you are welcomed into the home, they will then asked the person you are visiting if they were expecting you and then they will show you to their room or communal space.


  • Parking

  • Parking is limited on-site but there is free parking available on the road outside the home and in nearby residential roads. Please be thoughtful to the neighbours if parking outside their homes.


Little Haven Reviews (26)

Total of 26, showing 21-26
9.4

Little Haven has a Review Score of 9.4 (9.442) out of 10, based on 15 reviews in the last 2 years. Over all time Little Haven has 26 reviews.

Overall Experience

  • 15
  • 8
  • 3
  • 0
  • 0

Date Published

26
7
12
15
11

Review from L S (Daughter of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is very comfortable and settled at Little Haven. Her needs are always attended to. The staff are very welcoming when I arrive. The nursing home always seems very relaxed given the challenges we have all had to face in the last two years. It is great for me to know that mum is happy and content.
I can now visit with ease and we can take mum to various appointments and family events.

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Review from M S (Daughter of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been bedbound for more than two years now. The care staff have been exemplary in keeping her safe and cared for, she is always clean when I visit. She has no way of showing her appreciation but the staff treat her with kindness and respect at all times.

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Review from J R (Daughter of Resident) published on 9 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was only in Little Haven for the last three weeks of his life receiving palliative care. The staff were very friendly and helpful. It was very clean and he had a lovely room to himself overlooking the garden. All the staff were so kind and understanding in his final days. We could not have
asked for more excellent.

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Review from J G (Daughter of Resident) published on 11 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With my mother having to go into a home, we were very upset that we could no longer look after her but after looking around Little Haven Care Home our minds were immediately put at ease. The carers and members of staff were so friendly and welcoming and now she has been there for nearly a couple of
months, the carers have been really thoughtful to all her needs. Each and every member of staff that work there are amazing and for that, we are extremely grateful and thank them so much. We couldn't have chosen a better home for her.

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Review from Neil G (Son of Resident) published on 23 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was admitted to Little Haven in the final weeks of her life. The manager moved heaven and earth to have her released from hospital in 24 hours once a place became available, showing a stunning level of care and efficiency that was way beyond our expectations. The staff were all extremely
caring and professional and went out of their way to make Mum comfortable. The room was pleasant and quiet and Mum was quite visibly at ease. We are deeply grateful to the whole team at Little Haven, we are so glad that Mum was able to spend her final days with such a wonderful team of caring professionals.

Reply from Lorna Wills, Administrator at Little Haven

Thank you so much for your kind words and for choosing Little Haven to look after your wonderful Mother. It was a total pleasure to care for her.


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Review from Denise H (Granddaughter of Resident) published on 1 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum first came to live at Little Haven she was in very poor shape both physically and mentally and the outlook was not good. But with the superb care she received from the staff she improved beyond all expectations. She would never have been able to return to independent living but she had begun
to enjoy life again. The programme of activities and the attention she received from the staff rejuvenated her mental state such that there was virtually no evidence of dementia, she could hold normal conversations and had a good grasp of current affairs. Sadly, no-one foresaw the massive stroke coming but the care she received in her final days was the best. The staff also cared for us, her family and nothing was too much trouble for them. Thank you to the kitchen staff for the endless pots of tea and sandwiches as we sat with Mum in her final hours! The whole place feels like one big family and I can't praise them highly enough.

Reply from Alison Vasey, Home Manager at Little Haven

Dear Denise,
Thank you for taking the time and energy during this difficult time to comment on your experience of Little Haven.
It has been a pleasure to be able to help and support your mum in her final months. We are very sorry for your loss. Our nurses and carers held a great affection for your mum, and we are glad that she was able to enjoy a good quality of life until its very end.
Our thoughts are with the whole family at this time.
Best wishes,
Little Haven Staff.


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Current Review Score: 9.4 (9.442)

Overview of Review Score

The Review Score of 9.4 (9.442) out of 10 for Little Haven is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.442 for Little Haven is calculated as follows: ( (91 Excellents x 5) + (66 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 172 Ratings = 4.442

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Little Haven is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

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Jamie Young

Job Title: Home Manager

Joined: 2020

Jamie joined the charity three years ago and has supported both homes in a number of care roles having joined as a carer. He has worked his way up through the organisation so understands what great care should look like and supports the home to ensure quality for all our residents.


No image found

Katie Biddlecombe

Job Title: Acting CEO

Joined: 2005

Katie has worked for the Charity for many years and brings a wealth of knowledge not only operational but also the running of the Charity.


Katie likes to meet all new Residents coming into the homes and likes to ensure that she is a familiar presence in the home.