What types of Care is Oaklands House Care Centre registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oaklands House Care Centre provide?

Palliative Care, Convalescent Care, Physiotherapy & Separate Specialist Dementia Care Unit are other types of care provided.

What are the Facilities & Services at Oaklands House Care Centre?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oaklands House Care Centre to the centre of Southampton?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Oaklands House Care Centre care home, Allington Lane, West End, Southampton, Hampshire SO30 3HP

Review from P E (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience

Mum seems to have settled in better than we thought she would. Her whole life has changed drastically but the staff all seem to be really thoughtful and caring and although she forgets most things she doesn't forget how kind everyone is. Her room is always clean and tidy and her clothes are clean. She

also tells me that the staff who wash her are also very kind.

Reply from Home Manager, Home Manager at Oaklands House Care Centre

Thank you so much for your lovely review of Oaklands House. We understand how big a transition this can be, and we're so pleased to hear that your mum is settling in well. It's heartwarming to know that our team's kindness and care have made a difference to her. Keeping our residents comfortable, clean, and feeling valued is always our priority. Your words mean a great deal to us!

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Review from A B (Husband of Resident) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience

Without prejudice. They comment, it's not our job. It should have been done by housekeeping. Said loudly in front of visitors.
How my wife got ringworm brings cleanliness into question? Thankfully now under control.

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Review from T G (Daughter of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience

My parents are both in Oaklands House Care Centre, arriving at different times. They are care for with the utmost respect. Their rooms are beautifully clean, and looked after by all the staff. The food is freshly prepared and the choice always available. The best thing is that my parents are safe, well

cared for, warm and content. The worry we had has gone and we can now enjoy our visits.

Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre

Thank you so much for your heartfelt review of Oaklands House. It's truly reassuring to hear that your parents are receiving such respectful and attentive care, and that their comfort and safety have brought you peace of mind. Knowing that you can now enjoy your visits without worry means a great deal to us. Your kind words about the cleanliness, fresh meals, and care from our team are appreciated - thank you for sharing your experience.

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Review from Sandra L (Sister of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience

All of the staff are kind, considerate, helpful and patient. Not only with the client, but with us, as a family visiting.
Our brother has been challenging at times with the staff but they have accepted this with love, humor and patience. Very much appreciated.

Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre

Thank you so much for your kind words about Oaklands House. We're truly touched to hear how much you appreciate the care and compassion shown by our team, not only to your brother but also to your family. It's our privilege to support each resident with patience and understanding, and it means the world to know this has made a difference for you. Your thoughtful review is greatly appreciated by all of us here at Oaklands House. Thank you again.

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Review from Jennie N (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience

Oaklands House Care Centre is a wonderful home. My mother needs are taken care of. Any concerns I may have are always addressed and resolved. My mum has been a resident for 4 years 4 months and is now on end of life care where she is kept comfortable and peaceful. All the Oakland Team are such amazing

people. Compassionate, caring patient and so very kind. I couldn't wish for a better home for my mum.

Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre

Thank you for taking the time to leave a review. It means a great deal to learn that you feel your mum is well cared for and comfortable here at Oaklands House. Our team is deeply committed to providing compassionate and attentive care, especially during such a tender time. Your kind words about our staff truly warm our hearts and inspire us to continue doing our very best. Thank you for entrusting us with your mum's care-it is an honour and a privilege.

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Review from Heather F (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience

In my 4 months experience of my mum being cared for in Oaklands, I find the staff all kind and caring to the residents and feel they all go above and beyond towards the residents and their families whilst visiting.

Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre

Thank you so much for your kind words regarding Oaklands House. We are pleased to hear that your experience over the past four months has been so positive. Our team is committed to providing compassionate care, which ensures both residents and their families feel supported, so your thoughtful review means a great deal. Thank you for sharing.

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Review from S S (Daughter-in-law of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience

Oakland's staff are friendly and helpful. Mum had a scrumptious afternoon tea in the vintage tea room for her birthday, cake, balloons etc. Definitely making it a special day. There are always lots of activities to get involved in and sometimes Mum really does have a lot of fun. Thank you everyone at

the 'Oakland's Family' you are very much appreciated.

Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre

Thank you so much for your lovely review. We're delighted to hear that your mum had such a special birthday celebration in our vintage tearoom - it's wonderful to know she enjoyed the cake, balloons, and festivities! Seeing our residents have fun and feel cherished is what we strive for every day. Your kind words about our team and activities mean the world to us all here at the Oaklands family. Thank you for sharing!

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Review from S P (Daughter of Resident) published on 3 December 2024
Submitted via Website • Report

Overall Experience

I would like to thank everyone at Oakland House care home for looking after my Dad.
The care and support were excellent and the staff were so very caring, nothing was too much trouble.
Dad was there was about 3 months and it was so reassuring for us as a family that he was being well looked after.

Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre

Thank you so much for your kind words and for taking the time to share your experience. It means a great deal to us to know that your dad felt well cared for during his time at Oaklands House Care Centre. Providing reassurance and support to families like yours is at the heart of what we do, and we're so pleased we could make a difference. We'll be sure to share your lovely feedback with our team-it will mean so much to them. Wishing you and your family all the very best.

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Review from S P (Daughter of Resident) published on 21 November 2024
Submitted via Postal Card • Report

Overall Experience

The care and support was excellent. The staff were so caring.

Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre

Thank you for your kind words about Oaklands House. We're thrilled to hear that you felt the care and support were excellent, and that our team's dedication made a positive impact. Providing compassionate and attentive care is at the heart of what we do, and your feedback means so much to us. Thank you for sharing!

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Review from C H (Daughter of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience

Mum and I had a wonderful afternoon tea in your cafe. It was so lovely meeting some of the other residents and their relatives. The cafe is decorated so beautifully like an old-fashioned tea room. The ambience was just right and the food was perfect. What a lovely treat! Thank you.

Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre

Thank you so much for your lovely feedback! We're delighted to hear that you and your mum enjoyed the afternoon tea at our cafe and had the chance to connect with other residents and families. It's wonderful to know that the atmosphere and food made it a special experience. We're glad we could provide such a treat for you both!

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Review from Julie M (Daughter of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience

What an amazing summer fete we attended in July. The activities team and staff were amazing. My mum was enjoying herself so much she forgot she had family there. The fete had something for everyone including grandchildren. These events are so good at helping make sure amazing memories with our loved

ones. Best decision ever was my mum becoming a permanent resident at Oaklands. Thank you for these memories.

Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre

Thank you for your thoughtful review! We're so happy to hear that you and your family enjoyed the summer fete and that your mum had such a great time. It's heartwarming to know that the event created special memories for everyone. We're grateful for your kind words and are thrilled that Oaklands feels like the right home for your mum. Thank you for being a part of our community!

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Review from Claire S (Daughter of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience

My mum arrived at Oaklands for respite care in January 2024 after being extremely ill at Christmas and being admitted to the hospital. As soon as I arrived prior to Mum's admission I was greeted with a warm welcome from all the staff. The Centre is extremely clean and smells lovely. Mum has settled

in so well that she is now a permanent resident as she needs 24-hour care. When Mum first arrived she was very shy and just wanted to be in her room but over time the staff have encouraged her to come out of her room. She has now made some lovely friends and is eating with the other residents which is lovely to see. The activity team are also brilliant with activities scheduled for 7 days per week which my mum really enjoys. I went yesterday for afternoon tea with Mum and other residents/family, we all had a lovely time and the food was delicious.
I'm now her daughter again and not her carer anymore. I can now sleep at night not worrying about her. I would highly recommend this centre.

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Review from Cheryl B (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience

Just want to give a big thank you to the carers and team for arranging the lovely cream tea in the Vintage Cafe room for Dad's birthday. We thoroughly enjoyed it. Dad came into the home in November last year for end-of-life care. You wouldn't believe it by looking at him now. He has improved dramatically

since being here, this is all due to the wonderful care and attention of the team at Oaklands. We are so glad that we were able to choose Oaklands as Dad is doing so well. Thanks again.

Reply from Monika Jankauskaite, Digital Marketing Manager at Oaklands House Care Centre

Thank you for your kind words. We're thrilled to hear that you enjoyed the cream tea in the Vintage Caf for Dad's birthday. It's wonderful to know how much he has improved since joining us for end-of-life care last November, thanks to the dedication of our team. We're grateful that you chose Oaklands and are so pleased with the progress Dad has made.

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Review from J M (Daughter-in-law of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience

My father-in-law has been in Oaklands for 2 years, during this time he and the family have been treated with the utmost respect. Our experience has been a positive one and nothing is too much trouble for anything our father/dad-in-law needs, his care and wellbeing is at the forefront of everyone's mind

who works at Oaklands, the family are always made to feel very welcome and our input is very valued. The activities, parties, singers, entertainment, summer fetes food, etc. are amazing and such a lovely way to involve the residents and their families, we really enjoy them and they put a smile on everyone's faces, love a good sing-song. It is such a bonus to be able to use the vintage cafe and the upstairs function rooms for special family occasions, it means the wider family, grandchildren, great-grandchildren etc. can all spend time together with Dad-in-law. The hard work and effort that is put in by all staff when we have this function is admirable. Thank you Oaklands

Reply from Monika Jankauskaite, Digital Marketing Manager at Oaklands House Care Centre

Thank you so much for your heartfelt review. We're delighted to hear that you and your father-in-law have had such a positive experience at Oaklands. It's wonderful to know that our team's dedication to care and respect, along with our activities and facilities, have made a meaningful difference for your family. We truly appreciate your kind words and are thrilled that the vintage caf and function rooms have been a special part of your family gatherings. Your feedback means a lot to us - thank you for taking the time to share your experience.

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Review from Pamela W (Wife of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience

My husband was placed at Oaklands House in February 2022 after several weeks in hospital. He had dementia and had lost his mobility. He was very resistant to the idea of care. If I had looked for a suitable placement for him myself I couldn't have found anywhere better than Oaklands. The care, compassion

and love he received has been beyond compare. Sadly he became unwell in June 2024 and was in need of end-of-life care. Yet again this was carried out with care and dignity. During this time and in his last few days we as a family were also made extremely welcome when we visited. Oaklands residents are treated like a family and we all became a part of that family. Every single person in the Oaklands team cared about him and what happened to him and they felt his loss. During his time there he took part in numerous different activities provided by an exceptionally talented Lifestyles team. He did things he would never have done at home. Oaklands House is simply wonderful.

Reply from Monika Jankauskaite, Digital Marketing Manager at Oaklands House Care Centre

Thank you for your heartfelt review. We're deeply touched by your words and honoured to have provided care for your husband. He will be missed by the entire team. We're glad to know that our care and the supportive environment at Oaklands House made a difference. If you need any support or a chat, please don't hesitate to reach out.

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Review from J A (Daughter of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience

Mother receives excellent care from the always very helpful, cheerful staff, over and above. Great activities, meals etc.

Reply from Monika Jankauskaite, Digital Marketing Manager at Oaklands House Care Centre

Thank you for your kind words about Oaklands House. We're delighted to hear that your mother is receiving excellent care from our dedicated staff. It's wonderful to know she's enjoying the activities and meals as well.

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Review from F E (Husband of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience

The staff are very good, attentive, helpful and compassionate.
Nothing is too much for them, their care for the residents is first-class.
The room is always clean and tidy.
The menu is as good as any top restaurant.

Reply from Monika Jankauskaite, Digital Marketing Manager at Oaklands House Care Centre

Thank you for your wonderful feedback about Oaklands House. We're thrilled to hear that our staff's care, attentiveness and compassion have made a positive impact.

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Review from Linda G (Civil Partner of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience

Excellent service. Kind, caring and friendly. Nothing too much trouble. Caring and comfortable. Carers are amazing. A great care home.

Reply from Monika Jankauskaite, Digital Marketing Manager at Oaklands House Care Centre

Thank you for your fantastic feedback about Oaklands House Care Centre! We're thrilled to hear that you found our service excellent and our carers are kind, caring, and friendly. It's wonderful to know that you felt well cared for and comfortable. Your kind words mean a lot to us and inspire us to continue providing exceptional care.

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Review from Jade M (Granddaughter of Resident) published on 19 July 2024
Submitted via Website • Report

Overall Experience

My grandmother was discharged from hospital into Oaklands for rehabilitation after a fall. She was in hospital for 6 weeks and my family and I saw the toll it had taken on her mood, she was depressed, disengaged and honestly we thought she was going to give up. So you'll understand when I tell you that

my mum and I burst into floods of tears from pure relief when we visited the day she was moved into Oaklands to find her singing with everybody, shaking the maracas with the biggest, cheesiest grin we'd seen from her in years. We can't thank the staff at Oaklands enough, they go above and beyond every single day and it shows through my grandmother's newly found smile.

Reply from Monika Jankauskaite, Digital Marketing Manager at Oaklands House Care Centre

Thank you for sharing such a heartfelt feedback. We're overjoyed to hear that your grandmother's mood and well-being have significantly improved since moving to Oaklands. It's wonderful to know that seeing her so happy and engaged brought relief and joy to you and your mum. Your gratitude means a great deal to us, and we're thrilled that our staff's dedication is reflected in your grandmother's newfound smile.

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Review from S W (Husband of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience

My wife was a resident at Oaklands for just over two years, passing away peacefully in June 2024. She was in palliative care with late-stage multiple sclerosis and I could no longer care for her at home. All the Oaklands staff exemplified their values of care, comfort, compassion and credibility. I

am deeply grateful that I was able to entrust my wife to Oaklands and for the entire time she was there I had no concerns about her needs being met. I was also treated with the utmost respect and compassion. Thank you.

Reply from Monika Jankauskaite, Digital Marketing Manager at Oaklands House Care Centre

Thank you for your deeply touching message. We're honoured to have cared for your wife and grateful for your trust during such a challenging time. It's heartwarming to hear that our staff provided the care and compassion you needed. Please remember that you can always reach out to us if you need support or simply want to talk. Thank you for your kind words.

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