Oak Lodge

Rectory Road, Oakley, Basingstoke RG23 7EL
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10 134 Reviews
  • Oak Lodge, Basingstoke
Oak Lodge is an ‘Outstanding’ and award-winning care home combining 24-hour residential and nursing care with warm and friendly hospitality for up to 60 residents on a permanent and respite basis.

Purpose-built on the foundations of a country farm complex, within a beautiful 300-acre Hampshire countryside estate, Oak Lodge is a quintessentially British care home blending state-of-the-art facilities and stimulating environments with a homely atmosphere and family approach to person-centred care.

Awarded ‘Top 20 Care Home South East England’ in 2024, winner at the Hampshire Care Awards in 2023, and Home Manager Grace Adan won ‘Manager of the Year’ at the National Care Awards in 2019.

Residents enjoy beautiful farmland views from their luxury bedrooms equipped with ensuite facilities, spacious communal for entertaining and dining, glazed walkways, a dedicated activities room, hair salon and family room. Outside, a landscaped garden, quaint summer house, tranquil flower courtyard with water feature and a raised herb garden tended to by the residents’ gardening club, provide outdoor space for residents and their loved ones to enjoy.

Their dedicated activities team prioritise resident wellbeing by organising a variety of meaningful and joyful group, individual and one-to-one activities and experiences. Some of the many activities they provide are; cultural days, themed tea parties and dining experiences, floristry workshops, gardening club, arts & crafts, beauty sessions, trips out to nearby attractions, live musical entertainers – tap, jive and Irish dancing, Ukulele players, Motown singers, tribute acts and visiting animals – alpacas, monkeys and even penguins to name a few!

All-inclusive fees cover physiotherapy, chiropody, hairdressing, days out, and other facilities Oak Lodge has to offer.

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Care Provided by Oak Lodge

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Grace Adan (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Oak Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,800 – £1,800
    • Self-Funded Nursing Care £1,800 – £1,800
    • RESPITE Self-Funded Residential Care £1,800 – £1,800
    • RESPITE Self-Funded Nursing Care £1,800 – £1,800

  • Our all-inclusive weekly fees require no deposits and cover all the care residents need, including complimentary physiotherapy, chiropody, hair dressing, days out and much more.
  • (these prices are only a guideline, please contact Oak Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Oak Lodge Reviews (134)

Total of 134, showing 1-20
10

Oak Lodge has a Review Score of 10 (9.977) out of 10, based on 18 reviews in the last 2 years. Over all time Oak Lodge has 134 reviews.

Overall Experience

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Date Published

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Review from Caroline C (Daughter of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 99-year-old mum has been at Oak Lodge for 18 months, and every time we see her she tells us how lucky she is to be in such a lovely home, and looked after by such caring people.
She has made so many friends and enjoys all the activities that are provided, from gardening, crafts, musicians, singers,
nursery group visits, and she has joined the choir.
The care is exceptional, the setting in beautiful grounds is perfect and the catering is amazing. We would love to thank everyone at Oak Lodge for everything they do for her .

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Review from Clare H (Daughter of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Lodge is the best care home. It is clean, calm and friendly all the time. My mum feels cared for and safe. I know that she is so well looked after. Her wishes are respected and she lives comfortably. We are both well known by the friendly staff who go out of their way regularly to make us smile.
Everything
is included, nothing is too much trouble and there is nothing more I could ask for.

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Review from Tina F (Daughter of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care and attention from all the management team and staff.
Know that mum is so very well cared for and has settled in well since arriving in July 2023.
She in turn feels she receives great support and care.
Know that on my arrival I am well informed and updated on any issues that staff
or mum might currently have.
I'm in turn always greeted as "a friend/family member" which makes me feel very welcome too.

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Review from Christine A (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Lodge is a 5 star residential home and I have no hesitation in recommending this home to anyone considering a care home for themselves or a relative or friend. I cannot think of one thing which isn't carried out to a very high standard. The home is situated in glorious surroundings which are well
maintained and have the wow factor on arrival!

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Review from Nick G (Son of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear 88-year-old elderly mother recently completed a five-week respite stay at Oak Lodge. I cannot speak highly enough of the love, care, patience and personal attention which she received during her stay. Oak Lodge itself is a home of the highest quality, very well kept, set in beautiful surroundings,
offering a quality of care and kindness which is embedded in all staff, at all levels, from the top down. My mother, with early-stage dementia, and not entirely appreciating the full extent of help she needs, is not the easiest character to manage and work around. Everyone at Oak Lodge settled her in beautifully, and she had a wonderful time, she could not have been treated with greater care and consideration. All of the management and staff are friendly, helpful and straightforward, the administration is first-class. I would highly recommend Oak Lodge to anyone seeking top-quality care for a loved one in a beautiful, countryside setting with excellent modern facilities.

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Review from Rosalind T (Daughter of Resident) published on 8 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering Oak Lodge, beautiful gardens lift your spirits. Inside is clean and bright everywhere.
Mum and Dad were always in fresh clothes, and medication was meticulously given. Home-made cake mid-afternoon.
There's plenty of fun too; one day two penguins came to visit and one called Widget sat
on Dad's lap.
Then they waddled off to explore the home! As Dad said: 'At Oak Lodge you can still have amazing new experiences even when you're 93!'
But the staff make this place; in truth, I have never been anywhere with so many kind, patient, and competent
people under one roof. I've learned a lot from them.
I'm so glad that Mum and Dad's last months were made so comfortable, and in turn, this leaves me feeling very happy.

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Review from Eric M (Husband of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The family made an informed choice when we applied to Oak Lodge for residence for my 90-year-old wife in 2022, and we have been very well rewarded for the trouble we took to find the best home for her. She quickly settled and greatly appreciates the care that she is receiving. We've been particularly
grateful for the way that Oak Lodge has liaised with us as a family and the support the staff have given me personally in adjusting to living without my wife, whom I've known for nearly 80 years.

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Review from Sigrid L (Sister of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been at Oak Lodge for over 7 years. Oak Lodge have taken good care my sister for all these years and the Staff and Management are all approachable. We always feel free to discuss any concerns about my sister and they always listen and do all they can to help.


My only regret is that,

given my sister is bedbound, she is unable to enjoy the beautiful surroundings outside her room.


I have no hesitation in recommending Oak Lodge to anyone looking for a good care home for their loved one.


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Review from R K (Daughter of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Oak Lodge Care Home a little over a year now and we are so very thankful that there was a place for her.
It was a huge turmoil for Mum to have to move so suddenly from her home, where she lived independently, to now being in one room in a strange place, surrounded by people she
didn't know.
The staff at Oak Lodge have been extremely supportive and compassionate in making Mum feel welcome, ensuring she had that 'home away from home' experience. They are well aware of how bewildering this must feel to those staying for the first time.
She quickly made friends and enjoys all the many in-house activities including musicians, dancers, the odd alpaca and those outside as well, e.g. hospital radio stations, lunches at pubs and boat trips.
A huge 'thank you', to all at Oak Lodge, for taking such exceptional care of my mother, and all the other residents.
I couldn't have asked for a better place and it's situated in beautiful surroundings.

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Review from Liz H (Daughter of Resident) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Oak Lodge for six weeks, respite care that has been extended. I knew some of the team before mum went to Oak Lodge, and that is probably one of the main reasons we chose it. However, every member of team I have met has been friendly, professional, caring and knowledgeable, I can not
praise them enough.
Mum's general appearance has improved dramatically and in the last week, they have seen Mum through a nasty little bug with care and concern for her.
I know that Mum is being well looked after and I also know that the team are there for both her and me.

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Review from Caroline W (Daughter of Resident) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum, grandma and aunt arrived at Oak Lodge Care Home just before Christmas 2017 with a very poor prognosis after a massive stroke.
Here we are, six years later, and with the additional handicap of being registered blind and Mum is still going strong thanks to the patience, kindness and care of
the whole team at Oak Lodge.
In spite of the things that restrict her, Mum is so well-supported in the things she can do. The stand-out thing recently is her participation in the poetry sessions. She has always been a lover of poetry and I am so pleased that this is one of the many things the activity team supports.
From top to bottom, the staff are always helpful, kind and communicative. We feel very lucky that Mum is at Oak Lodge, we could never look after her considerable needs the way the home does. We were so impressed at the way they handled Covid too, in spite of government incompetence.
I am very happy to wholeheartedly commend the management and hard work of this exemplary nursing home.

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Review from Sarah G (Daughter of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

“My mother's health and wellbeing has improved since she came to Oak Lodge although restricted in what she can do herself, she is so well looked after, and this is proof in her ongoing good health and happiness and comfort.”

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Review from Sharon B (Daughter of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Lodge is extremely well-managed by the manager. She is a true diplomat, and it makes such a difference. My father has lived there for two years, and all the staff respect his requests and have put his art on the wall to make it as much like home as possible. He is taken to dinner and supper and
events to ensure he always has company.
He does find the evenings rather isolated back in his room, but he uses the computer. He has suggested a “pub” is installed where residents could meet in the evenings. A wonderful care home overall. The staff are second to none and go to great lengths to ensure comfort for the residents

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Review from David H (Son of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed with Oak Lodge since my first contact with the manager. She was so accommodating and understanding of our situation. She offered respite care, which resulted in my mother being so at ease and comfortable that she made that important decision to make Oak Lodge her home. The staff
and facilities are excellent, and daily activities and crafts have seen my mother flourish. My sister and I have peace of mind about the care she is receiving and always feel welcome when we visit. Well done to all the staff!”

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Review from Andrew K (Friend of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s a job to know where to start in complimenting Oak Lodge. The word ‘care’ in a care home isn’t sufficient to describe the care, love and attention everyone receives at Oak Lodge. The staff make friends with residents and visitors alike and always greet you by name. They know the residents and treat
them with dignity and respect, making sure they are comfortable and happy. Our dear friend arrived at Oak Lodge over three years ago, and it is clear that the care and attention she receives have given her a wonderful quality of life. Thank you to everyone at Oak Lodge, which I am convinced is the best in the country.

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Review from Mary A (Daughter of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Lodge provided absolutely outstanding care for my father for the last 15 months of his life.
I feel that he was embraced into a large, loving extended family. He was always treated with dignity, understanding and compassion by all members of the staff, whatever their role in the home. Nothing
was too much trouble to sort out or address.
He also enjoyed really good fun theme days, BBQs and Summer garden parties, usually involving excellent quality food, which he relished. Dad was only there for one birthday, but decorating his room and having a birthday cake at tea, exemplified the extra mile and thoughtful personal touches Oak Lodge provided.
In short, I cannot speak highly enough of the professional management, great teamwork and wonderful, dedicated nurses and carers, and am recommending Oak Lodge to anybody in need of the highest quality home.

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Review from Michael P (Brother of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident at Oak Lodge Nursing Home for over three years, which came about as a result of the death of her husband after 50 years of a truly happy marriage.
During her time at Oak Lodge, she has received the most wonderful care, courtesy and consideration that we could have ever
wished for from every member of the staff, who all have that natural warmth and welcoming disposition which are so necessary to make the residents feel that they are living in a safe home from home environment. I know that my sister is very happy being there as she continues to enjoy the autumn of her life.
I am so very, very grateful for the outstanding care she has received at Oak Lodge.

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Review from Mary B (Niece of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the four years our aunt has been with you at Oak Lodge, she has received exceptional care.
The staff are all friendly and happy and are willing to do anything asked of them.
We have always been kept fully informed of any changes in our aunt's condition.
Oak Lodge itself is always immaculately
clean and bright, with changes to displays throughout the seasons.
There are plenty of activities for the residents if they choose to participate.
We would not hesitate in recommending Oak Lodge to anyone looking for care for a relative. It is a lovely home.

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Review from C C (Daughter of Resident) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is an absolute joy to see. It's bright, lovely rooms for residents and the gardens and grounds are so well cared for. Everyone seems happy, and it has so many activities for the residents. My mother is very happy there and has never complained about anything or anyone. I feel completely relaxed
to know she is so well cared for. Thank you for all your kindness to Mum.

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Review from Kevin M (Son of Resident) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Oak Lodge care home since April 2022, and I guess as is usual, we were worried as to how she would get on. We did search for quite a long time for somewhere where we felt she would be happy to live and came across Oak Lodge, which seemed to foot the bill.
We are so glad we found
it as it's in such a lovely location, and as soon as you walk in, there is an air of friendliness that greets you from the staff and residents alike. After a few weeks, my mother, who suffers from dementia and deafness, out of the blue, told us she was happy there, which was a great relief!
Oak Lodge is a wonderful, happy place, which I feel we were extremely lucky to have found.

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Current Review Score: 10.0 (9.977)

Overview of Review Score

The Review Score of 10 (9.977) out of 10 for Oak Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.977 for Oak Lodge is calculated as follows: ( (209 Excellents x 5) + (5 Goods x 4) ) ÷ 214 Ratings = 4.977

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oak Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jan 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 01 Apr 2025

Residential Care / Nursing Care / Respite Care


Awards / Recognitions (11)

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Meet the Team (5)

Grace

Grace Adan

Job Title: Home Manager

Joined: 2001

Grace has worked for Oak Lodge since 2001. Grace is passionate about providing quality care. She cares deeply about the Residents and staff alike and has created a climate that motivates each individual.


Jacqui

Jacqui Vickery

Job Title: Home Administrator

Joined: 2009

Jacqui began working at Oak Lodge in 2009. She loves the interaction with residents, families and staff ensuring they are happy and well looked after.


Flora

Flora Balmaceda

Job Title: Head of Care

Joined: 2001

With an extensive background in nursing, Flora has worked at Oak Lodge for 18 years and is responsible for managing the clinical care of the residents in the home. This involves supervising the nurses, senior carers and carers to ensure residents receive person-centred care in accordance with their assessed needs and plans of care, and ensuring their mental, physical and emotional well-being.


Lubo

Lubo Sromovsky

Job Title: Maintenance Manager

Joined: 2006

Lubo is our passionate and dedicated Handyman who works very hard fixing things and making sure our home runs smoothly. This involves ensuring that any maintenance/repair works are carried out promptly and efficiently with minimum disturbance.


Lubo is your man if you require shelving, pictures hung on a wall, carpet cleaning or any general maintenance to make your room as comfortable as possible.


Tracey

Tracey King

Job Title: Head Chef

Joined: 2001

Tracey has worked at Oak Lodge for over 18 years. Having started as a weekend Chef, then taking on more hours, finally working as Head Chef for the past 5 years.


In her own words “Good food and nutrition are important to everyone, especially the elderly. I am passionate right from the start of the planning, ordering, cooking through to serving the food to our residents. I carefully consider each of their likes and dislikes and enjoy seeing empty plates and well-nourished residents. I’m proud to be part of the residents lives here and responsible for their well-being, nutritionally”.


Frequently Asked Questions about Oak Lodge

What types of Care is Oak Lodge registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oak Lodge provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Oak Lodge have?

There are 60 Single Rooms.

What are the Facilities & Services at Oak Lodge?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oak Lodge to the centre of Basingstoke?

5.0 mile(s) as the crow flies, distance by road may be significantly further.