Oak Lodge

Rectory Road, Oakley, Basingstoke RG23 7EL
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10 134 Reviews
  • Oak Lodge, Basingstoke
Oak Lodge is an ‘Outstanding’ and award-winning care home combining 24-hour residential and nursing care with warm and friendly hospitality for up to 60 residents on a permanent and respite basis.

Purpose-built on the foundations of a country farm complex, within a beautiful 300-acre Hampshire countryside estate, Oak Lodge is a quintessentially British care home blending state-of-the-art facilities and stimulating environments with a homely atmosphere and family approach to person-centred care.

Awarded ‘Top 20 Care Home South East England’ in 2024, winner at the Hampshire Care Awards in 2023, and Home Manager Grace Adan won ‘Manager of the Year’ at the National Care Awards in 2019.

Residents enjoy beautiful farmland views from their luxury bedrooms equipped with ensuite facilities, spacious communal for entertaining and dining, glazed walkways, a dedicated activities room, hair salon and family room. Outside, a landscaped garden, quaint summer house, tranquil flower courtyard with water feature and a raised herb garden tended to by the residents’ gardening club, provide outdoor space for residents and their loved ones to enjoy.

Their dedicated activities team prioritise resident wellbeing by organising a variety of meaningful and joyful group, individual and one-to-one activities and experiences. Some of the many activities they provide are; cultural days, themed tea parties and dining experiences, floristry workshops, gardening club, arts & crafts, beauty sessions, trips out to nearby attractions, live musical entertainers – tap, jive and Irish dancing, Ukulele players, Motown singers, tribute acts and visiting animals – alpacas, monkeys and even penguins to name a few!

All-inclusive fees cover physiotherapy, chiropody, hairdressing, days out, and other facilities Oak Lodge has to offer.

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Care Provided by Oak Lodge

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Grace Adan (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Oak Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,800 – £1,800
    • Self-Funded Nursing Care £1,800 – £1,800
    • RESPITE Self-Funded Residential Care £1,800 – £1,800
    • RESPITE Self-Funded Nursing Care £1,800 – £1,800

  • Our all-inclusive weekly fees require no deposits and cover all the care residents need, including complimentary physiotherapy, chiropody, hair dressing, days out and much more.
  • (these prices are only a guideline, please contact Oak Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Oak Lodge Reviews (134)

Total of 134, showing 21-40
10

Oak Lodge has a Review Score of 10 (9.977) out of 10, based on 18 reviews in the last 2 years. Over all time Oak Lodge has 134 reviews.

Overall Experience

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Date Published

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Review from M S (Daughter of Resident) published on 4 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased we made the decision for Dad to come to Oak Lodge when it became clear he could no longer live alone. From the first moment we were struck by the respect and care of the staff and have gone on to appreciate the loving family atmosphere that is created for everyone. Every time we visit
Dad it is reassuring to hear him talk about how lovely, sweet and wonderful the people looking after him are.
The home, set in its countryside setting, a real feature, is immaculately maintained both inside and out. The seasonal decorations and displays are fun and cheerful enhancing the homely atmosphere. The range of activities and entertainment is impressive and immediately engaged Dad in the community life, particularly enjoying the visits from the alpacas which brightens his day and gets him talking!
We are so grateful to all the staff for the love and care they show to Dad and know we can trust that they always do the best for Dad. Thank you

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Review from Alec G (Son of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been a resident in Oak Lodge since February 2021 and the way we view Oak Lodge, its staff and quality of life they provide for mum hasn't changed. In fact if anything we are even more impressed than we were. Following the very difficult Covid pandemic which the staff managed magnificently,
relatives are now able to visit freely any time of day and residents are not only able to go out with friends and family but trips are also organised by the home taking the residents out.
The staff are knowledgeable and helpful and always on hand to assist in any way they can. The regular resident's meetings give everyone a chance to have their say and it's refreshing to know that these meetings are acted upon with the resident's choices for food, activities etc being taken into account, actioned and put in place.
Our feeling is just the same that the quality-of-care mum gets keeps her stimulated and mentally sharp. We feel we have made exactly the right choice for mum.

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Review from Wyatt G (Son of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Oak lodge are brilliant they have looked after my mother for nearly three years soon.
They look after her and take in all her needs as if she was a family member.
The facilities are 5 star and food is brillaint.
The activities are excellent and varied and take place every day in morning
and afternoon.
Lastly they all want the best for the people who are staying at Oak Lodge.

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Review from Andrew P (Son of Resident) published on 15 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been so well looked after since she moved to Oak Lodge in 2020. All the basics - care, food, cleanliness are dealt with in a highly professional way but Oak Lodge also has a sense of energy and liveliness which is far above the norm. Every time I visit the trust my mum has for each member
of staff is clearly on show.
I’m so happy with the decision we made to move her to Oak Lodge.

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Review from Simon M (Son of Resident) published on 15 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 90-year-old mother entered Oak Lodge Care Home in May 2021. Although she was rather confused to begin with she soon settled down helped by the exceptional standards of care at the home and the kindness of all staff. As a family, we are grateful to all the nurses and other staff at Oak Lodge who
have been consistently supportive. The manager runs an impeccable ship. Thank you

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Review from Helen H (Daughter of Resident) published on 15 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Oak Lodge in a very frail condition following six weeks in hospital, unable to walk or stand independently and requiring assistance in every aspect of daily life. The care and encouragement that she has received from the wonderful team has been outstanding. My mother is looking
well, regained some of the lost weight and is able to get around with a walking frame, a big improvement physically and mentally.
Moving to a nursing home is not an easy decision to make and choosing somewhere is difficult. Oak Lodge, with its wonderful gardens and luxury indoor facilities, makes that choice easier.
Thank you to all of the team for helping Mum to settle in.

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Review from Lynn R (Daughter of Resident) published on 5 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother started to fall in January 2021 in the middle of Brexit. It was obvious that she couldn't stay on her own anymore. I live in Germany and couldn't travel at the time, but I have a very good friend whose mother was also in Oak Lodge until she died in 2020. She was full of praise for all the
staff and how everything was run so lovingly. There was no other place for me, as I know that my friend only ever wanted the best for her mum.
My mum has now been nearly a year in Oak Lodge and after seeing it all myself for 2 months in August and September I am really impressed.
There is never anything too much and they all treat the residents with respect and patience.
I am only full of praise for Oak Lodge and the whole staff.

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Review from Chris F (Son of Resident) published on 15 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Oak Lodge for three years and is very happy there. The home manager supported by nurses, carers, activities team and a range of support staff do a wonderful job in keeping Oak Lodge happy, safe and an active home for all residents. Oak Lodge is very welcoming with a range of lovely
purpose-built rooms and continues to be outstanding!

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Review from Sheila S (Daughter of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A few years ago Oak Lodge cared for my mother-in-law and she was very happy there. Unfortunately, in late Summer of 2020, my own Mother was unable to continue living independently and so when our family had to make that difficult decision, we didn't hesitate to think again of Oak Lodge. We were delighted
to hear that many of the staff members who had made life happy, safe and fun for my mother-in-law were still at Oak Lodge and all with the same dedication and enthusiasm for life that we had seen a few years back. Our family was delighted and although my Mother was hesitant about residential care, she was willing to give it a try after the welcome she received. Despite all the pressures that 2020 had brought this sector, Oak Lodge has remained the haven we remember from previous times. The care, patience and good natured nurturing staff are a real credit to the caring profession and we stand in awe of the whole Oak Lodge team. We thank them all.

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Review from J S (Son of Resident) published on 18 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On our first visit to Oak Lodge, we were impressed by the modern, well-maintained gardens and facilities, all situated in quiet pleasant Hampshire countryside. Mum initially agreed to a four-week stay to experience life at Oak Lodge for herself. During that time she was so happy with the kindness, assistance
and willing support from the different Oak Lodge teams that she asked to extend her stay. Mum has now been resident at Oak Lodge for over four years and she was delighted to be able to celebrate her 100th birthday there two years ago with friends and relatives. Mum is happy to know she can rely on the staff who are knowledgeable, considerate, well-organised and work efficiently as a team. Mum continues to feel "at home" at Oak Lodge; she is contented and relieved to be free from the worries she had in the past when living alone at home.

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Review from Emma (Niece of Resident) published on 14 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been living at Oak Lodge for more than 3 years now, and it felt like home from the moment we moved her in. I have never had a worry, or doubt that this home was a very lucky find. It is so clean, something that impressed me at the beginning and standards have never slipped. The staff
are all happy in their work and very friendly and approachable, it feels like one big family. Every visit has uplifted me, seeing the care that everyone gets and the happy atmosphere. My Aunt does not make the most of the activities and facilities as she likes to be in her room, but evidence of lots of crafts and events reflects how everyone is treated individually. My Aunt has coped with the restricted visits during recent lockdowns, and alternatives have been put in place brilliantly. In fact, I think I am missing the visits to the activity room, making coffee and sitting down for a chat with my Aunt overlooking the terrace more than her!

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Review from Elizabeth E (Daughter of Resident) published on 11 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was living independently at home until she was 98. It became increasingly clear that her house was no longer suitable even with adaptations. She moved to Oak Lodge four years ago, for a trial period, and quickly realised what the advantages were. A bright intelligent lady, I can honestly say
that she has adapted well, maintained a reasonable standard of health, and thrived on the extensive programme of activities and entertainment provided. The staff have excelled themselves, particularly during the pandemic, with all the extra work involved. My mother is a kind, compassionate and outgoing lady, she understands and appreciates the apprehension experienced by new residents, and will help them to settle. I am delighted that she is so happy at Oak Lodge. This is because the staff, as a whole, have consistently shown great kindness, intelligence and understanding at all times, in looking after her, and communicating with us. We thank them all on her behalf.

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Review from Peter (Son of Resident) published on 18 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-organised facility with a great management team and a wonderful group of careers. The purpose-built building allows different degrees of community and segregation and the rooms are comfortable and of a good size. The atmosphere is friendly and welcoming and all the residents are happy and peaceful.
Overall a great facility and one where my mother is well looked after. For management and staff ratings below there should be a category above excellent!

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Review from David R (Son of Resident) published on 7 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Oak Lodge for several years because of dementia issues. She has got progressively worse and is now bedridden. She has never been one of life's little angels and can be very rude and ungrateful. But I think that she is treated with respect and friendliness even when she is being
very difficult. It cannot be an easy job coping with her behaviour but the staff do it willingly. There are few places where all the staff greet you with a smile whether they know you or not - this is a true accolade with respect to the caring atmosphere in the home. The place is really well kept up and really clean and not smelly!

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Review from Nick R (Son of Resident) published on 6 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well looked after, feels safe, is happy and enjoys the spirit in Oak Lodge.
She is well-fed, entertained and is stimulated during the day.
Her medical condition is monitored and she is quickly referred to a doctor if needed.
It makes me very happy to see her smiling and relaxed at this
part of her life.

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Review from J D (Sister-in-law of Resident) published on 6 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my brother-in-law moved into the nursing home, the welcome and care he has received has made the transition of leaving his home seem seamless. He has settled in wonderfully and seems very happy.

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Review from Karen (Sister of Resident) published on 6 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very kind, caring and considerate, they go out of their way to ensure every need is catered for and we have no worries at all, our sister is being very well cared for.

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Review from F W (Son of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are a pleasant, welcoming bunch who generate a great atmosphere.
Plenty of activities and trips out for everyone.
Mother is very happy there. I can't imagine any care home would be better!

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Review from Yvonne B (Daughter of Resident) published on 8 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to his recent death, my father had been at Oak Lodge for nearly four years. During that time he was gently encouraged to join in all the activities, never forced to take part and the team went the extra mile, purchasing equipment to ensure he could continue to enjoy his gardening activities.
Despite his mobility problems, he was always taken out on the many group trips. His tastes in food were respected, with options given if nothing on the menu appealed to him. He was always treated with respect and great care.
As his health failed, the staff could not have looked after him any better, ensuring he had everything to make him safe and comfortable. He was helped to eat and drink and with respect and patience, never was I concerned about his well being.
As his daughter, I was treated as part of the family. I was always welcomed with a smile and encouraged to attend events with my father, which has given me some lovely memories.
The home also has visits from a mobile barber for the men.

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Review from D H (Friend of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care of my friend for more than 8 years.

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Current Review Score: 10.0 (9.977)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 10 (9.977) out of 10 for Oak Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.977 for Oak Lodge is calculated as follows: ( (209 Excellents x 5) + (5 Goods x 4) ) ÷ 214 Ratings = 4.977

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oak Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jan 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 01 Apr 2025

Residential Care / Nursing Care / Respite Care


Awards / Recognitions (11)

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Meet the Team (5)

Grace

Grace Adan

Job Title: Home Manager

Joined: 2001

Grace has worked for Oak Lodge since 2001. Grace is passionate about providing quality care. She cares deeply about the Residents and staff alike and has created a climate that motivates each individual.


Jacqui

Jacqui Vickery

Job Title: Home Administrator

Joined: 2009

Jacqui began working at Oak Lodge in 2009. She loves the interaction with residents, families and staff ensuring they are happy and well looked after.


Flora

Flora Balmaceda

Job Title: Head of Care

Joined: 2001

With an extensive background in nursing, Flora has worked at Oak Lodge for 18 years and is responsible for managing the clinical care of the residents in the home. This involves supervising the nurses, senior carers and carers to ensure residents receive person-centred care in accordance with their assessed needs and plans of care, and ensuring their mental, physical and emotional well-being.


Lubo

Lubo Sromovsky

Job Title: Maintenance Manager

Joined: 2006

Lubo is our passionate and dedicated Handyman who works very hard fixing things and making sure our home runs smoothly. This involves ensuring that any maintenance/repair works are carried out promptly and efficiently with minimum disturbance.


Lubo is your man if you require shelving, pictures hung on a wall, carpet cleaning or any general maintenance to make your room as comfortable as possible.


Tracey

Tracey King

Job Title: Head Chef

Joined: 2001

Tracey has worked at Oak Lodge for over 18 years. Having started as a weekend Chef, then taking on more hours, finally working as Head Chef for the past 5 years.


In her own words “Good food and nutrition are important to everyone, especially the elderly. I am passionate right from the start of the planning, ordering, cooking through to serving the food to our residents. I carefully consider each of their likes and dislikes and enjoy seeing empty plates and well-nourished residents. I’m proud to be part of the residents lives here and responsible for their well-being, nutritionally”.