Oak Lodge

Rectory Road, Oakley, Basingstoke RG23 7EL
Submit a Review
10 134 Reviews
  • Oak Lodge, Basingstoke
Oak Lodge is an ‘Outstanding’ and award-winning care home combining 24-hour residential and nursing care with warm and friendly hospitality for up to 60 residents on a permanent and respite basis.

Purpose-built on the foundations of a country farm complex, within a beautiful 300-acre Hampshire countryside estate, Oak Lodge is a quintessentially British care home blending state-of-the-art facilities and stimulating environments with a homely atmosphere and family approach to person-centred care.

Awarded ‘Top 20 Care Home South East England’ in 2024, winner at the Hampshire Care Awards in 2023, and Home Manager Grace Adan won ‘Manager of the Year’ at the National Care Awards in 2019.

Residents enjoy beautiful farmland views from their luxury bedrooms equipped with ensuite facilities, spacious communal for entertaining and dining, glazed walkways, a dedicated activities room, hair salon and family room. Outside, a landscaped garden, quaint summer house, tranquil flower courtyard with water feature and a raised herb garden tended to by the residents’ gardening club, provide outdoor space for residents and their loved ones to enjoy.

Their dedicated activities team prioritise resident wellbeing by organising a variety of meaningful and joyful group, individual and one-to-one activities and experiences. Some of the many activities they provide are; cultural days, themed tea parties and dining experiences, floristry workshops, gardening club, arts & crafts, beauty sessions, trips out to nearby attractions, live musical entertainers – tap, jive and Irish dancing, Ukulele players, Motown singers, tribute acts and visiting animals – alpacas, monkeys and even penguins to name a few!

All-inclusive fees cover physiotherapy, chiropody, hairdressing, days out, and other facilities Oak Lodge has to offer.

Show Oak Lodge on the Map

Care Provided by Oak Lodge

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Grace Adan (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Oak Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,800 – £1,800
    • Self-Funded Nursing Care £1,800 – £1,800
    • RESPITE Self-Funded Residential Care £1,800 – £1,800
    • RESPITE Self-Funded Nursing Care £1,800 – £1,800

  • Our all-inclusive weekly fees require no deposits and cover all the care residents need, including complimentary physiotherapy, chiropody, hair dressing, days out and much more.
  • (these prices are only a guideline, please contact Oak Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Oak Lodge Reviews (134)

Total of 134, showing 41-60
10

Oak Lodge has a Review Score of 10 (9.977) out of 10, based on 18 reviews in the last 2 years. Over all time Oak Lodge has 134 reviews.

Overall Experience

  • 129
  • 4
  • 1
  • 0
  • 0

Date Published

134
5
6
18
116

Review from Teresa S (Niece of Resident) published on 28 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having tried another care home where my aunt was hospitalised twice with malnutrition, I was very sceptical about care homes in general. How wrong could I be! I can't think of a single negative comment about Oak Lodge. Every member of staff is committed, caring and friendly. My aunt is truly content
and all of her needs are met. She has her hair and nails done and even hand massages. She participates in activities, which I never expected. The staff went the extra mile to send me pictures of her having a great time in the Easter celebrations.
Everything is always clean, the food is excellent. My aunt isn't always very cooperative, but the staff take this in their stride.
I, as a visitor, am always made very welcome. I have watched the staff manage some of the very confused and/or disabled residents with dignity and patience.
Many more able residents are taken to the hotel in the grounds for morning coffee or afternoon tea, which is lovely. It is superb and worth every penny.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alan S (Son of Resident) published on 4 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A top quality care home where the management and team go beyond the call of duty to make the residents happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin S (Son of Resident) published on 27 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All members of staff treat the residents with supreme dignity, care and respect. All this achieved with a friendly smile and a joyful word. The residents are kept fully entertained with activities and occasional outings, while my mother is a particular fan of the extensive catering choices.
All in
all, it is a very friendly, well-run home that leaves me confident in the knowledge that my parent is always amongst friends yet being well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Cicelie F (Cousin of Resident) published on 21 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin and I have absolute confidence in the manager and her staff to look after my cousin very well.
They create a very family friendly atmosphere at Oak Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gilly H (Friend of Resident) published on 21 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with both the provision, care, carers, food, entertainment and everything at Oak Lodge. My godfather is extremely happy and settled there and is well catered for and cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne (Daughter of Resident) published on 21 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff all very friendly, caring, helpful and professional. Senior management are very engaged with patients' day-to-day care. Very high standards applied to all aspects of running the home whilst at the same time caring for patients. Cannot speak highly enough of the manager and every member of staff
that I have had contact with. The manager clearly motivates her staff and commands great respect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth P (Daughter of Resident) published on 19 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Lodge is an amazing care home and the manager and all her staff provide a wonderful caring environment. My mother is very frail and yet continues to be so well looked after that at nearly 96 she is still with us! This weekend we spoke to two members of staff who gave me such confidence that my mother
is in the best place possible...both really made me feel that they really cared about my mother as an individual and not just as a resident!
Lots of small improvements have taken place during the time my mother has been there and there is no resting on their laurels. In my opinion Oak Lodge should be Care Home of the year!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pete L (Son of Resident) published on 19 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great premises and in lovely surroundings. Plenty of activities provided and the staff really do their best to get everyone to join in, without pushing or forcing things. Very friendly and attentive, they get to know the various requirements of each resident and in the main, take care of their needs.
If there was anything to "call out" then I would like to see an even quicker response to the call button requests i.e. perhaps have someone permanently based in the barn area to respond even faster?

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gillian C (Daughter of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled well into Oak Lodge. The staff are excellent at cheering her up when she feels low and involve her in plenty of activities.
The food is excellent and she enjoys having the wine with her meals!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheila D (Daughter of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother could not be better cared for. The staff are excellent. They are like family and friends to everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F S (Resident) assisted by family/friend published on 8 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my first visit to Oak Lodge, I was impressed by the well-designed modern facilities situated in pleasant, peaceful countryside. I have now been a resident here for over two years. I really appreciate the kindness, willing support and assistance from the staff who are well organised and work effectively
as a team. I recently celebrated my 100th birthday at Oak Lodge together with over 30 good friends and relatives. I am very contented here and relieved to be free from the worries of living alone at home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard L (Son of Resident) published on 7 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is now approaching her 98th birthday having lived at Oak Lodge for 4 years. I think that this is a testament to the excellent care and also the wonderful activities that my mother receives. We have watched singers, musical bands, handled birds such as owls and seen pat dogs. I feel all this
has helped my mother keep mentally active which is so important as she can no longer walk. I can thoroughly recommend Oak Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sally (Daughter of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for several years and I have been constantly impressed by the standard at Oak Lodge. There are plenty of varied activities, outside performers and events throughout the year with a variety of decorations relevant to the season. The residents' meeting ensures constant feedback.
Of course, the setting and buildings are beautiful but it is always the staff that make it so good. Everyone is helpful and friendly and seem unhurried and cheerful. The leadership is excellent and they are always available to talk to, whether a friendly chat on visits or more personal discussions, carried out discreetly and sympathetically. There appear to be frequent training courses: I recently bumped into a member of staff who was really enthusiastic about the nutrition lecture she had just attended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Avril M (Daughter of Resident) published on 30 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Oak Lodge highly enough. My mother has now been there for 6 months and received the very best of care, consideration and kindness from all the managment and staff. In particular, the activities are well planned with lots of interaction as well as visiting entertainment and external
trips.
It feels more like a boutique hotel than a care home. Everyone is so welcoming and friendly and nothing is too much trouble for any of the carers or management.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan S (Daughter of Resident) published on 29 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum had a difficult Christmas and New Year period when she stopped being interested in food. As we are now at the end of January mum seems to have turned the corner and a little bit of her previous disposition is returning. The staff worked hard with mum with gentle persuasion, patience and good humour
to rally her around from this difficult time

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Colin A (Son of Resident) published on 29 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really superb nursing home.Excellent management/nursing staff and ancillaries.Lovely feeling of happiness in nursing home.Nothing is too much trouble.Very clean.Lots of activities for residents to enjoy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gill W (Daughter of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Lodge is like a second home and a second family. Once the initial changes in circumstances settle down, Oak Lodge becomes the home from home. The staff are very caring and professional and do everything to ensure the resident and their families are very well informed and helped with any of their
requirements. They really are so friendly and take their positions very seriously, nothing is too much trouble. Entertainment, outings, services eg hairdresser, chiropodist, barber and food requirements are excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Shirley G (Respite Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Oak Lodge for respite care after a back operation. I was very apprehensive of being on my own in a strange place, but I was made very welcome and have had a very pleasant stay here for the last five weeks. The staff are very friendly and are helping me with my recovery. Oak Lodge is a very
bright and open place and the standards in all respects are very high. Once again I would like to express my appreciation and many thanks to all the staff who have made my stay thoroughly enjoyable. I shall miss the company.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine P (Daughter of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit Mum the carers and all staff are always helpful and friendly.


Any problems are sorted straight away and if Mum is worrying about anything this is dealt with immediately and followed through.


Any health problems I am always notified about it by phone.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah (Daughter of Resident) published on 29 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I continue to be very happy with the excellent care that my mother is receiving. The activities team have succeeded in engaging the residents with such a wide range of needs, in their fun activities. Any care requests are noted and met promptly. It is a very happy place to visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.977)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 10 (9.977) out of 10 for Oak Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.977 for Oak Lodge is calculated as follows: ( (209 Excellents x 5) + (5 Goods x 4) ) ÷ 214 Ratings = 4.977

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oak Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jan 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 01 Apr 2025

Residential Care / Nursing Care / Respite Care


Awards / Recognitions (11)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (5)

Grace

Grace Adan

Job Title: Home Manager

Joined: 2001

Grace has worked for Oak Lodge since 2001. Grace is passionate about providing quality care. She cares deeply about the Residents and staff alike and has created a climate that motivates each individual.


Jacqui

Jacqui Vickery

Job Title: Home Administrator

Joined: 2009

Jacqui began working at Oak Lodge in 2009. She loves the interaction with residents, families and staff ensuring they are happy and well looked after.


Flora

Flora Balmaceda

Job Title: Head of Care

Joined: 2001

With an extensive background in nursing, Flora has worked at Oak Lodge for 18 years and is responsible for managing the clinical care of the residents in the home. This involves supervising the nurses, senior carers and carers to ensure residents receive person-centred care in accordance with their assessed needs and plans of care, and ensuring their mental, physical and emotional well-being.


Lubo

Lubo Sromovsky

Job Title: Maintenance Manager

Joined: 2006

Lubo is our passionate and dedicated Handyman who works very hard fixing things and making sure our home runs smoothly. This involves ensuring that any maintenance/repair works are carried out promptly and efficiently with minimum disturbance.


Lubo is your man if you require shelving, pictures hung on a wall, carpet cleaning or any general maintenance to make your room as comfortable as possible.


Tracey

Tracey King

Job Title: Head Chef

Joined: 2001

Tracey has worked at Oak Lodge for over 18 years. Having started as a weekend Chef, then taking on more hours, finally working as Head Chef for the past 5 years.


In her own words “Good food and nutrition are important to everyone, especially the elderly. I am passionate right from the start of the planning, ordering, cooking through to serving the food to our residents. I carefully consider each of their likes and dislikes and enjoy seeing empty plates and well-nourished residents. I’m proud to be part of the residents lives here and responsible for their well-being, nutritionally”.