Oak Lodge

Rectory Road, Oakley, Basingstoke RG23 7EL
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10 134 Reviews
  • Oak Lodge, Basingstoke
Oak Lodge is an ‘Outstanding’ and award-winning care home combining 24-hour residential and nursing care with warm and friendly hospitality for up to 60 residents on a permanent and respite basis.

Purpose-built on the foundations of a country farm complex, within a beautiful 300-acre Hampshire countryside estate, Oak Lodge is a quintessentially British care home blending state-of-the-art facilities and stimulating environments with a homely atmosphere and family approach to person-centred care.

Awarded ‘Top 20 Care Home South East England’ in 2024, winner at the Hampshire Care Awards in 2023, and Home Manager Grace Adan won ‘Manager of the Year’ at the National Care Awards in 2019.

Residents enjoy beautiful farmland views from their luxury bedrooms equipped with ensuite facilities, spacious communal for entertaining and dining, glazed walkways, a dedicated activities room, hair salon and family room. Outside, a landscaped garden, quaint summer house, tranquil flower courtyard with water feature and a raised herb garden tended to by the residents’ gardening club, provide outdoor space for residents and their loved ones to enjoy.

Their dedicated activities team prioritise resident wellbeing by organising a variety of meaningful and joyful group, individual and one-to-one activities and experiences. Some of the many activities they provide are; cultural days, themed tea parties and dining experiences, floristry workshops, gardening club, arts & crafts, beauty sessions, trips out to nearby attractions, live musical entertainers – tap, jive and Irish dancing, Ukulele players, Motown singers, tribute acts and visiting animals – alpacas, monkeys and even penguins to name a few!

All-inclusive fees cover physiotherapy, chiropody, hairdressing, days out, and other facilities Oak Lodge has to offer.

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Care Provided by Oak Lodge

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Grace Adan (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Oak Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,800 – £1,800
    • Self-Funded Nursing Care £1,800 – £1,800
    • RESPITE Self-Funded Residential Care £1,800 – £1,800
    • RESPITE Self-Funded Nursing Care £1,800 – £1,800

  • Our all-inclusive weekly fees require no deposits and cover all the care residents need, including complimentary physiotherapy, chiropody, hair dressing, days out and much more.
  • (these prices are only a guideline, please contact Oak Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Oak Lodge Reviews (134)

Total of 134, showing 61-80
10

Oak Lodge has a Review Score of 10 (9.977) out of 10, based on 18 reviews in the last 2 years. Over all time Oak Lodge has 134 reviews.

Overall Experience

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Review from Brian B (Son of Resident) published on 29 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very clean, friendly, safe at Oak Lodge with plenty of activities and good food. The rooms are spacious enough to make it comfortable for the residents. The corridors are wide enabling easy movement. The location is quiet with no traffic allowing outside activities during the warmer months. Oakley
Hall is within walking distance and offers coffee mornings etc. Overall a very secure place with plenty of competent nursing and care staff. The management always keeps us informed if there are any issues.

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Review from J W (Son of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the home and staff to be hardworking and caring, almost without exception.
I have also got to know many of the residents, who again seem to be very happy at Oak Lodge.
It should also be said that great effort is made to keep everyone entertained and the atmosphere positive in sometimes
difficult circumstances.

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Review from Ann (Wife of Resident) published on 5 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The first thing I noticed when entering Oak Lodge was that everybody smiled and welcomed us. It was most reassuring for both my husband and myself after several dramatic months in hospital. The staff are very kind and caring and my husband has settled in well. All staff contribute in making residents
lives, as happy and comfortable as possible.

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Review from Janette B-M (Daughter of Resident) published on 5 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Set in beautiful countryside it is a joy to visit with exceptionally friendly staff who always provide a warm welcome. All the staff take the time to get to know the residents, and their family, as individuals and know their personal needs, likes and dislikes.


Exceptionally clean and comfortable

environment with lounge areas, dining room activity rooms as well as quieter areas to sit for a cup of tea and a chat.


Extremely spacious rooms which residents are able to add their own personal pictures, furniture and possessions giving a warm homely feel.


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Review from Neal D (Son of Resident) published on 4 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Oak Lodge are super. Nothing is too much trouble. They keep us well informed of our father's health and they always know where he is in the building.
He always looks smart and well groomed.

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Review from David N (Son of Resident) published on 4 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well maintained and managed nursing home. Cannot fault care quality, although communication to families could be better.

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Review from Sue (Daughter of Resident) published on 2 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Oak Lodge have done a very good job of caring for my mum over the last 2 years. They have monitored her medical problems well and changed her medication when necessary.
They provide varied activities morning and afternoon 7 days a week which she can join in if she wants to. These help
to keep her occupied in a meaningful way.
The home is maintained well and the maintenance manager responds very quickly whenever I mention a problem with Mum's room.
Staff do a lovely job of displaying photos of the residents around the home and of decorating the home with a particular theme e.g. Autumn. Both help to give interest and topics of conversation.
It is a really nice place to visit because there are so many places you can sit and chat, outside and in. I often take Mum out for a walk in her wheelchair in the country estate where the home is located, something we both enjoy. There is also a family room we have used often to have a meal and gather together as a family which Mum has really enjoyed

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Review from David P (Power of Attorney of Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one the care and attention to detail and the support and assistance from the staff and management is excellent.

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Review from John L (Son of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who has just died age 102 had been at this home for five years, initially when it was located at the side of the four-star Oakley Hall hotel and then transferred to the purpose-built/adapted Oak Lodge in the estate grounds.
The care has been exemplary the facilities are very good, constantly
changing themes/activities to provide stimulation for the residents. All the staff form a superb team, catering to a very high standard. Excellent nursing/GP care. Sensitive end of life care.

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Review from Elaine P (Daughter of Resident) published on 31 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As always, lots of attention to detail has gone into transforming the interior and exterior of Oak Lodge for the festive season. Plenty of Christmas activities on offer as always and a genuine feeling of care and compassion. One would forget these residents have health issues, as the care provided is
given very professionally and respectfully. The Christmas raffle as always was very popular and the visit of a marching band to lift the spirits and provoke memories of days gone by. Other activities are provided daily throughout the year, but Christmas is always a poignant time of year, to see my Mum being cared for and enjoying these activities is wonderful. It really does feel like a special place to be. My family and I have always been made to feel very welcome and involved, as does everyone we have met here.

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Review from Carole C (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has been in Oak Lodge Nursing Home for four years. She is well looked after and treated with dignity, the staff are kind and hardworking - nothing is too much trouble. I feel totally confident that she is safe and secure. Oak Lodge Nursing Home is clean, bright and welcoming - 1st class!

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Review from Beverley B (Husband of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for 9 months and I have been extremely pleased with his loving care he has received during that time. His concerns are listened to and acted upon; when he is off-colour and nothing appeals to him, staff go to no end of trouble to find something he will enjoy and all our
family are made to feel very welcome when we visit him.


Christmas was amazing and although the thought of my dear husband going to a nursing home was very upsetting, the reality is I could have provided the level of loving care for him on my own.


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Review from Margaret W (Daughter of Resident) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since my mother entered Oak Lodge four years ago, she has been saying how very happy she is there, how very good the staff are and how nothing is too much trouble for them. There are always many activities to join in with or social events to enjoy, but she most likes to meet visitors and talk to
other residents. She repeatedly says how many friends she has made and for her, it's like being part of a large family, with a room stuffed full of flowers and presents.
For us, visiting is like going to her own home too, where we make drinks in the guest kitchen, join her for lunch, take part in the parties and celebrations - the last was the Christmas day champagne reception, the next will be her birthday. The staff are like extended family to her and to us as well.
The home itself is always bright and cheerful, with beautiful decorations to celebrate changing seasons. It looks out on the lovely gardens, or fields with birds and deer, with plenty of places to sit out and enjoy either.

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Review from Elizabeth R (Daughter of Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in residence now for 3 months and seems very happy with all aspects of his care. His room is spotless and he seems well cared for. I never thought he would settle like he has and it has been a weight lifted off my shoulders.
Everyone at this home is so friendly, from the laundry to the
office staff and I couldn't have wished for better for my dad.

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Review from L R (Niece of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasure to visit Oak Lodge Nursing Home to see our uncle who is well cared for. The atmosphere in the home is friendly and organised with decorations frequently changing in the communal areas to reflect the time of year and various events.
Noting is too much trouble for management and staff
and there are also various outings outside of the home organised, which must require a great deal of effort from the staff. It is a wonderful care home.

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Review from P H (Power of Attorney of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The environment is always clean and warm and special events are celebrated with decorations. The staff are helpful and show respect to the residents.There are a variety of activities available and personal carer e.g hair and nails are offered to residents.
I feel welcomed when I visit and can freely
talk about any information or advice with staff.
The home is beautifully set in really lovely grounds ideal for a walk out with a wheelchair.

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Review from Robert C (Nephew of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Lodge Nursing Home had an inspection is rated outstanding. (March '17). This to me speaks volumes about the home, the staff and the care for all residents, they deserved this rating. This home will take some beating for the location in the countryside and I believe that Oak Lodge Nursing Home is
one of the best around.

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Review from Neil W (Son of Resident) published on 11 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellently managed and organised nursing home where the residents are treated with respect and encouraged to recover or optimise their lives as far as physical/age concerns allow. Staff are always friendly and well trained and know the residents and relatives names.

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Review from Tim S (Nephew of Resident) published on 6 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely impressed with the level and sincerity of Care provided at Oak Lodge. The rest of the comment is just to use up the minimum 100 characters which is really annoying when you're busy.

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Review from Jayne H (Daughter of Resident) published on 6 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't feel more confident - my father is safe, warm, well fed and most of all respected. Oak Lodge Nursing Home presents a welcoming and friendly environment that cares for all inside. We visit when we like and are always greeted with smiles and space to be together as a family.

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Current Review Score: 10.0 (9.977)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 10 (9.977) out of 10 for Oak Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.977 for Oak Lodge is calculated as follows: ( (209 Excellents x 5) + (5 Goods x 4) ) ÷ 214 Ratings = 4.977

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oak Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jan 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 01 Apr 2025

Residential Care / Nursing Care / Respite Care


Awards / Recognitions (11)

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Meet the Team (5)

Grace

Grace Adan

Job Title: Home Manager

Joined: 2001

Grace has worked for Oak Lodge since 2001. Grace is passionate about providing quality care. She cares deeply about the Residents and staff alike and has created a climate that motivates each individual.


Jacqui

Jacqui Vickery

Job Title: Home Administrator

Joined: 2009

Jacqui began working at Oak Lodge in 2009. She loves the interaction with residents, families and staff ensuring they are happy and well looked after.


Flora

Flora Balmaceda

Job Title: Head of Care

Joined: 2001

With an extensive background in nursing, Flora has worked at Oak Lodge for 18 years and is responsible for managing the clinical care of the residents in the home. This involves supervising the nurses, senior carers and carers to ensure residents receive person-centred care in accordance with their assessed needs and plans of care, and ensuring their mental, physical and emotional well-being.


Lubo

Lubo Sromovsky

Job Title: Maintenance Manager

Joined: 2006

Lubo is our passionate and dedicated Handyman who works very hard fixing things and making sure our home runs smoothly. This involves ensuring that any maintenance/repair works are carried out promptly and efficiently with minimum disturbance.


Lubo is your man if you require shelving, pictures hung on a wall, carpet cleaning or any general maintenance to make your room as comfortable as possible.


Tracey

Tracey King

Job Title: Head Chef

Joined: 2001

Tracey has worked at Oak Lodge for over 18 years. Having started as a weekend Chef, then taking on more hours, finally working as Head Chef for the past 5 years.


In her own words “Good food and nutrition are important to everyone, especially the elderly. I am passionate right from the start of the planning, ordering, cooking through to serving the food to our residents. I carefully consider each of their likes and dislikes and enjoy seeing empty plates and well-nourished residents. I’m proud to be part of the residents lives here and responsible for their well-being, nutritionally”.