Oak Lodge

Rectory Road, Oakley, Basingstoke RG23 7EL
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10 134 Reviews
  • Oak Lodge, Basingstoke
Oak Lodge is an ‘Outstanding’ and award-winning care home combining 24-hour residential and nursing care with warm and friendly hospitality for up to 60 residents on a permanent and respite basis.

Purpose-built on the foundations of a country farm complex, within a beautiful 300-acre Hampshire countryside estate, Oak Lodge is a quintessentially British care home blending state-of-the-art facilities and stimulating environments with a homely atmosphere and family approach to person-centred care.

Awarded ‘Top 20 Care Home South East England’ in 2024, winner at the Hampshire Care Awards in 2023, and Home Manager Grace Adan won ‘Manager of the Year’ at the National Care Awards in 2019.

Residents enjoy beautiful farmland views from their luxury bedrooms equipped with ensuite facilities, spacious communal for entertaining and dining, glazed walkways, a dedicated activities room, hair salon and family room. Outside, a landscaped garden, quaint summer house, tranquil flower courtyard with water feature and a raised herb garden tended to by the residents’ gardening club, provide outdoor space for residents and their loved ones to enjoy.

Their dedicated activities team prioritise resident wellbeing by organising a variety of meaningful and joyful group, individual and one-to-one activities and experiences. Some of the many activities they provide are; cultural days, themed tea parties and dining experiences, floristry workshops, gardening club, arts & crafts, beauty sessions, trips out to nearby attractions, live musical entertainers – tap, jive and Irish dancing, Ukulele players, Motown singers, tribute acts and visiting animals – alpacas, monkeys and even penguins to name a few!

All-inclusive fees cover physiotherapy, chiropody, hairdressing, days out, and other facilities Oak Lodge has to offer.

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Care Provided by Oak Lodge

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Grace Adan (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Oak Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,800 – £1,800
    • Self-Funded Nursing Care £1,800 – £1,800
    • RESPITE Self-Funded Residential Care £1,800 – £1,800
    • RESPITE Self-Funded Nursing Care £1,800 – £1,800

  • Our all-inclusive weekly fees require no deposits and cover all the care residents need, including complimentary physiotherapy, chiropody, hair dressing, days out and much more.
  • (these prices are only a guideline, please contact Oak Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Oak Lodge Reviews (134)

Total of 134, showing 81-100
10

Oak Lodge has a Review Score of 10 (9.977) out of 10, based on 18 reviews in the last 2 years. Over all time Oak Lodge has 134 reviews.

Overall Experience

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Date Published

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Review from Sarah (Niece of Resident) published on 6 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at Oak Lodge Nursing Home for a year now: she moved in just before she turned 90 and became too frail to continue living alone at home. Oak Lodge Nursing Home wasn't our first choice (it initially had no vacancies) but we're very glad she was able to move. She has settled in, and I
know that the manager and her team look after her well. I no longer worry about my aunt, which is a relief because I live over an hour and a half drive away and have caring responsibilities at home which means it's hard for me to visit.


Communication isn't easy for us because my aunt is too deaf to talk on the phone - and this is perhaps something Oak Lodge Nursing Home could think about. My aunt and I are lucky that she has a good friend who visits regularly, so I know that my aunt is well and in good hands: she helps us to stay in touch too, and this is really important to both of us.


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Review from John D (Son of Resident) published on 6 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we know our 93-year-old mother is in the best place to be looked after in her senior years. I pop in to see her 2/3 times a week and on every occasion, I am struck with how caring and friendly the whole team of staff and management are.

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Review from Alan H (Son of Resident) published on 6 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been resident in Oak Lodge for nearly 3 years. He is extremely well looked after, the staff are always friendly with a smile and nothing is too much trouble. Standards of cleanliness, food, laundry together with personal care cannot, in my opinion, be faulted and always of a high standard.
The staff at Oak Lodge go above and beyond with daily activities/entertainment. There always seems to be an excuse for a celebration not limited to Easter, Halloween, Christmas etc. Spring, summer, Queen's birthday and much more warrant a celebration. :)

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Review from Eve (Daughter of Resident) published on 6 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother has been well cared for at Oak Lodge Nursing Home. The carers are kind and professional but there does seem to be a problem retaining staff.
The building is always clean and well decorated.

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Review from J N (Daughter of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every aspect of this home is outstanding in every way. The patients and relatives are always the priority with all the staff. This home is of the highest standard and has my highest recommendation. The care given to my father was exceptional.

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Review from Ian C (Son of Resident) published on 19 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The moment I walked in I was impressed. One member of staff was waving to us. Kind, gentle and knowledgeable to our situation.


Mum moved in and is extremely well stimulated and cared for. Well done to all the caring staff.


Thank you.


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Review from Rosemary E (Friend of Resident) published on 11 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a carer for an elderly friend and her Power of Attorney. She has been a resident at Oak Lodge for over six years. The care is excellent, the kindness, respect and dignity is shown at all times. It is the only care home I should want her in. Oak Lodge is the best and only nursing home I would recommend.
A big thank you to all of the staff.

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Review from Lyn M (Daughter of Resident) published on 11 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last six months of her life in Oak Lodge, I do not think we could have found a better place for her. The residents are treated as individuals and their individual needs are catered for in every possible way.
The standard of cleanliness is excellent, whenever you visit, the home
smells fresh and clean.
All staff treated my mum with care and respect, spending time with her whenever they could. They were all like an extension of our family.
She was very happy here right up to the last moments of her life.

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Review from David (Son of Resident) published on 27 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

ALL the staff offer exceptional levels of care and have an abundance of patience in what can be very difficult circumstances. The fabric of the accommodation is first class with a terrific eye for detail. Meals and activities are imaginative and very resident centric.

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Review from Christine (Daughter of Resident) published on 21 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team are extremely pleasant, caring, friendly, helpful, nothing was too much trouble.
The food was very good, plenty of variety made sure they know likes and dislikes of the resident.
Plenty of activities for residents who are encouraged to join in - gardening, quizzes, singing, crafts and
entertainers from singers to Morris dancers.
There are displays for annual events Easter, Christmas, Valentines, Wimbledon, Olympics, May Day and plenty more.
They have a Summer Fete, Christmas Bazaar.
My family and I were extremely lucky that Dad's final months were spent in such a safe and caring home.

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Review from Andrew D (Son of Resident) published on 19 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Lodge is a quality care home set in beautiful countryside surrounds. The standard of nursing care is second to none. Very friendly and engaging staff, even with the most difficult residents. They really go the extra mile to provide a home that is friendly and safe.

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Review from Paul S (Son of Resident) published on 17 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service provided by Oak Lodge - presuming you can afford the fees.
I have marked down on food and activities as I cannot really judge what is appropriate for the environment.
I should add excellent surroundings.

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Review from Lynne (Daughter of Resident) published on 17 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Mum often asks to be somewhere else I know that when I am not there she joins in with various activities and really enjoys the quiz sessions. The home is always exceptionally clean and tidy and whenever I have to call for assistance to take Mum to the bathroom she does not have a very long
wait before someone is there. All the staff are very friendly to Mum and her family and I can see that she is treated with dignity and respect.

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Review from Ian C (Son of Resident) published on 14 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home itself is beautifully placed in the countryside and is a quality building. The staff at all levels are friendly and caring. My mother has improved enormously since she has been a resident. We looked at many homes but this was by far the best we saw.

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Review from Rob K (Son of Resident) published on 13 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is exceptionally well looked after and content at Oak Lodge and looks upon it as her home. All the staff are exceptionally caring, well trained and friendly and I can rest easy knowing that my mother is well cared for and safe. I would recommend Oak Lodge to anybody.

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Review from Joanna E (Daughter of Resident) published on 13 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We always find mum to be content, happy and well looked after. The staff are approachable and really care for the residents, who respond well to the attention that they receive. Oak Lodge has a welcoming atmosphere and is a very happy place, where the staff are willing to "go the extra mile."

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Review from Christine P (Daughter of Resident) published on 13 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has always had the most excellent care and treatment at Oak Lodge.
The nurses and care staff are very helpful and friendly, the manager is available to speak to whenever needed.
Lovely building and environment, I'm so happy that he feels happy and safe there.

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Review from Robin L (Son of Resident) published on 13 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb care home in every respect. Cannot fault in any way. Nothing is ever too much trouble.
The care is second to none and the staff are amazing.
Activities available are wide ranging and all residents are encouraged, but not forced in any way to participate.
We would unreservedly recommend this
care home.

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Review from Beryl C (Daughter-in-law of Resident) published on 13 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is situated in a very tranquil position surrounded by beautiful countryside. The staff are always welcoming, caring and very friendly and nothing seems to be too much trouble; everything is done with a smile on their face. My mother-in-law has been a resident for 6 months and has settled in
really well. She will be 102 next month; she spent 6 weeks in hospital with a severe chest infection during last winter. When she was discharged in January, she looked every year her age, but after 6 months at Oak Lodge with lots of tender loving care she has gone from strength to strength and is very happy. There are lots of events organised and the activities room is well used. I am so pleased that we found this place as it has really put our minds at rest that she is so well cared for. She even has her hair done weekly, which makes such a difference!

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Review from Ian (Son of Resident) published on 13 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a number of care homes in the area before Mum moved in. Oak Lodge was and is, the best. I am very happy with the care given, the quality of the staff and the environment. Everybody is helpful and pleasant.

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Current Review Score: 10.0 (9.977)

Overview of Review Score

The Review Score of 10 (9.977) out of 10 for Oak Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.977 for Oak Lodge is calculated as follows: ( (209 Excellents x 5) + (5 Goods x 4) ) ÷ 214 Ratings = 4.977

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oak Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jan 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 01 Apr 2025

Residential Care / Nursing Care / Respite Care


Awards / Recognitions (11)

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Meet the Team (5)

Grace

Grace Adan

Job Title: Home Manager

Joined: 2001

Grace has worked for Oak Lodge since 2001. Grace is passionate about providing quality care. She cares deeply about the Residents and staff alike and has created a climate that motivates each individual.


Jacqui

Jacqui Vickery

Job Title: Home Administrator

Joined: 2009

Jacqui began working at Oak Lodge in 2009. She loves the interaction with residents, families and staff ensuring they are happy and well looked after.


Flora

Flora Balmaceda

Job Title: Head of Care

Joined: 2001

With an extensive background in nursing, Flora has worked at Oak Lodge for 18 years and is responsible for managing the clinical care of the residents in the home. This involves supervising the nurses, senior carers and carers to ensure residents receive person-centred care in accordance with their assessed needs and plans of care, and ensuring their mental, physical and emotional well-being.


Lubo

Lubo Sromovsky

Job Title: Maintenance Manager

Joined: 2006

Lubo is our passionate and dedicated Handyman who works very hard fixing things and making sure our home runs smoothly. This involves ensuring that any maintenance/repair works are carried out promptly and efficiently with minimum disturbance.


Lubo is your man if you require shelving, pictures hung on a wall, carpet cleaning or any general maintenance to make your room as comfortable as possible.


Tracey

Tracey King

Job Title: Head Chef

Joined: 2001

Tracey has worked at Oak Lodge for over 18 years. Having started as a weekend Chef, then taking on more hours, finally working as Head Chef for the past 5 years.


In her own words “Good food and nutrition are important to everyone, especially the elderly. I am passionate right from the start of the planning, ordering, cooking through to serving the food to our residents. I carefully consider each of their likes and dislikes and enjoy seeing empty plates and well-nourished residents. I’m proud to be part of the residents lives here and responsible for their well-being, nutritionally”.