Oak Lodge

Rectory Road, Oakley, Basingstoke RG23 7EL
Submit a Review
10 134 Reviews
  • Oak Lodge, Basingstoke
Oak Lodge is an ‘Outstanding’ and award-winning care home combining 24-hour residential and nursing care with warm and friendly hospitality for up to 60 residents on a permanent and respite basis.

Purpose-built on the foundations of a country farm complex, within a beautiful 300-acre Hampshire countryside estate, Oak Lodge is a quintessentially British care home blending state-of-the-art facilities and stimulating environments with a homely atmosphere and family approach to person-centred care.

Awarded ‘Top 20 Care Home South East England’ in 2024, winner at the Hampshire Care Awards in 2023, and Home Manager Grace Adan won ‘Manager of the Year’ at the National Care Awards in 2019.

Residents enjoy beautiful farmland views from their luxury bedrooms equipped with ensuite facilities, spacious communal for entertaining and dining, glazed walkways, a dedicated activities room, hair salon and family room. Outside, a landscaped garden, quaint summer house, tranquil flower courtyard with water feature and a raised herb garden tended to by the residents’ gardening club, provide outdoor space for residents and their loved ones to enjoy.

Their dedicated activities team prioritise resident wellbeing by organising a variety of meaningful and joyful group, individual and one-to-one activities and experiences. Some of the many activities they provide are; cultural days, themed tea parties and dining experiences, floristry workshops, gardening club, arts & crafts, beauty sessions, trips out to nearby attractions, live musical entertainers – tap, jive and Irish dancing, Ukulele players, Motown singers, tribute acts and visiting animals – alpacas, monkeys and even penguins to name a few!

All-inclusive fees cover physiotherapy, chiropody, hairdressing, days out, and other facilities Oak Lodge has to offer.

Show Oak Lodge on the Map

Care Provided by Oak Lodge

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Grace Adan (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Oak Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,800 – £1,800
    • Self-Funded Nursing Care £1,800 – £1,800
    • RESPITE Self-Funded Residential Care £1,800 – £1,800
    • RESPITE Self-Funded Nursing Care £1,800 – £1,800

  • Our all-inclusive weekly fees require no deposits and cover all the care residents need, including complimentary physiotherapy, chiropody, hair dressing, days out and much more.
  • (these prices are only a guideline, please contact Oak Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Oak Lodge Reviews (134)

Total of 134, showing 101-120
10

Oak Lodge has a Review Score of 10 (9.977) out of 10, based on 18 reviews in the last 2 years. Over all time Oak Lodge has 134 reviews.

Overall Experience

  • 129
  • 4
  • 1
  • 0
  • 0

Date Published

134
5
6
18
116

Review from Edward C (Brother of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident for about 28 months having had a stroke. She was very demanding and not the easiest person to manage at first. The staff were very good and understanding and she has now settled down. I can only praise all of the staff for their help, patience and professionalism. The facilities,
food, activities and cleanliness are exemplary.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Victor B (Brother of Resident) published on 3 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister was very poorly when we got her in the nursing home but after a few weeks she has greatly improved, can now speak to us quite well and with good food and drinks is so much better. Of course, we accept she will always need nursing care for the rest of her life but know she is always well looked
after especially as she is unable to walk unaided. I have nothing but praise for the way she is being cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew H (Son of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has always received excellent care, even though she is now incapable of doing anything, the staff still do her hair and nails nicely and always put her jewellery on. She always looks clean and tidy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Adrian T (Son of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and helpful staff and a varied range of activities. Residents are treated as individuals and personal choice is taken into a account where possible. Food generally of a good standard and alternative choices available.
What makes the difference is the management's positive attitude and the
ethos that it is the residents home they should be treated accordingly and as people. Cost ever increasing putting added burden on finance.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Frnacis S (Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here for 3 weeks in September while my son and daughter were away in New Zealand. I have been so well cared for in every way, I have decided to stay here permanently. I am 98 years of age and able to walk still but with difficulty, therefore I have been helped at all times with great care from
the nursing staff and the carers. It has beautiful gardens and surroundings and my visits are always welcomed at any time of day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was deemed 'medically fit' by the hospital following an admission and episode of pneumonia. Oak Lodge responded quickly and was able to offer a room for him. He stayed for 6 weeks convelescence during which time he grew from strength to strength - both physically and mentally. I cannot stress
enough how very kind, caring and attentive all the staff were. I had absolute trust in their care and professionalism. If the need arose both my father and I would not hesitate to return to Oak Lodge, 5-star food and care delivered with kindness and dignity.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B W (Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident in Oak Lodge Nursing Home since May 2015. Everything about the home has been excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M R (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent a third month in Oak Lodge for a rest. The staff are all very friendly and welcoming and any requests are swiftly dealt with. I have rated the activities as 'good' only because mum found them rather slow and low key for her and they are not really her thing. I always felt mum was in
very safe and genuinely friendly, caring hands here. It is not cheap, but it is well staffed and beautifully kept at all times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joan C (Resident) assisted by family/friend published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Friendly staff. Laundry service very efficient. Good nursing care but a little inconsistent. Food is good. Accommodation is good and public rooms are very comfortable. The building is very clean and well decorated. Maintenance staff are very good. Good management. Good value for money.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Colin S (Son of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not ask for better support and care from staff or a more comfortable and safe environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dianne H (Friend of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I class Oak Lodge Nursing Home not so much as a care home, but a five-star hotel in every way. First class treatment, activities, care, thoughtfulness and consideration. Cleaning takes placed every day. Minor repairs are done instantly (and with a smile)! The well-being and longevity of the 'guests'
are a testament to the care offered by all of the staff. Visitors may call at any time and are always welcomed. At my friend's funeral, there were three staff members, one was her day off. They are amazing!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda N (Daughter-in-law of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Lodge Nursing Home is excellent. The staff are very professional and very caring. They treat all the residents with respect and the cleanliness is outstanding. I would definitely recommend this nursing home. I've seen a few homes and Oak Lodge Nursing Home far outshines the rest.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah N (Granddaughter of Resident) published on 28 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been in Oak Lodge for approx 18 months now. I have nothing but praise for this home. Staff extremely helpful and friendly. Cleanliness to a high standard. Care to residents very good. My grandmother is always happy and well cared for. Food always looks healthy, well balanced and well
presented.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth R (Resident) published on 24 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made most welcome on my arrival, even though I was suffering from an illness and being unpleasant to all the staff - so they tell me! I have been encouraged to make this my home and we are succeeding. My surroundings are so lovely and I have even been allowed to bring a very favourite statue from my
own garden and furniture for my room. I can't thank the staff enough for their help and kindness if only everyone could be as lucky.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvonne L (Daughter of Resident) published on 22 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother regularly and it doesn't matter what time of day I visit, I am always greeted by the staff warmly and everyone is always smiling. All the residents always look smart, obviously there is attention to detail on how the residents present themselves with dress and hair (for the ladies)
is very important. Everyone always looks amazing.
The house is spotless and staff are always busy entertaining and residents join in with activities where appropriate. I am very happy with my mother's care, the staff are amazing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul (Son of Resident) published on 26 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my father has only been a resident at Oak Lodge for a short period of time, my wife and I are already very impressed with the quality of the care.


To give one example, when you learn that the manager of Oak Lodge visits each and every guest every morning that she is working I have to say

that I was a little sceptical. However, when you witness that this is true on several occasions you realise that the team at Oak Lodge are caring for their guests in a way which we did not anticipate.


So we would have no hesitation in recommending Oak Lodge to anyone who is thinking of this care home as a suitable facility for their relative.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from George A (Friend of Resident) published on 6 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit here regularly and have never known a more welcoming and pleasing atmosphere as I experience here. All credit to the management and staff! If I should ever need a nursing home this would be my first choice.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bridget B (Daughter of Resident) published on 28 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the nursing home for 26 months. I liked the look of the home from the first moment I saw it for her. It is light, spacious, clean and warm and the staff are attentive, knowledgeable and approachable. My mother was happy there, not a great joiner of things but never excluded and always
encouraged. She loved best to chat one to one and time was given to her. The end of life care was professional, caring and considerate. She was allowed to slip away with dignity.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen D (Daughter of Resident) published on 10 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff to be helpful and reassuring, taking very good care of my mother. The food is excellent and varied. The whole home is kept to a very high standard of cleanliness. Nothing is too much trouble.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue S (Daughter of Resident) published on 19 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been a resident at Oak Lodge for eight weeks but has already settled far quicker than we thought she would. She has never been a social person, but the staff are working very hard with her to encourage interactivity with others. All our requests have to date been accommodated very quickly
and with enthusiasm. The location is beautiful with lovely grounds and gardens. Mum is also enjoying the food.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.977)

Overview of Review Score

The Review Score of 10 (9.977) out of 10 for Oak Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.977 for Oak Lodge is calculated as follows: ( (209 Excellents x 5) + (5 Goods x 4) ) ÷ 214 Ratings = 4.977

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oak Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jan 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 01 Apr 2025

Residential Care / Nursing Care / Respite Care


Awards / Recognitions (11)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (5)

Grace

Grace Adan

Job Title: Home Manager

Joined: 2001

Grace has worked for Oak Lodge since 2001. Grace is passionate about providing quality care. She cares deeply about the Residents and staff alike and has created a climate that motivates each individual.


Jacqui

Jacqui Vickery

Job Title: Home Administrator

Joined: 2009

Jacqui began working at Oak Lodge in 2009. She loves the interaction with residents, families and staff ensuring they are happy and well looked after.


Flora

Flora Balmaceda

Job Title: Head of Care

Joined: 2001

With an extensive background in nursing, Flora has worked at Oak Lodge for 18 years and is responsible for managing the clinical care of the residents in the home. This involves supervising the nurses, senior carers and carers to ensure residents receive person-centred care in accordance with their assessed needs and plans of care, and ensuring their mental, physical and emotional well-being.


Lubo

Lubo Sromovsky

Job Title: Maintenance Manager

Joined: 2006

Lubo is our passionate and dedicated Handyman who works very hard fixing things and making sure our home runs smoothly. This involves ensuring that any maintenance/repair works are carried out promptly and efficiently with minimum disturbance.


Lubo is your man if you require shelving, pictures hung on a wall, carpet cleaning or any general maintenance to make your room as comfortable as possible.


Tracey

Tracey King

Job Title: Head Chef

Joined: 2001

Tracey has worked at Oak Lodge for over 18 years. Having started as a weekend Chef, then taking on more hours, finally working as Head Chef for the past 5 years.


In her own words “Good food and nutrition are important to everyone, especially the elderly. I am passionate right from the start of the planning, ordering, cooking through to serving the food to our residents. I carefully consider each of their likes and dislikes and enjoy seeing empty plates and well-nourished residents. I’m proud to be part of the residents lives here and responsible for their well-being, nutritionally”.