Peel House Nursing Home

Woodcote Lane, Fareham PO14 1AY
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9.8 42 Reviews
  • Peel House Nursing Home, Fareham
Welcome to Peel House Nursing Home, where they are dedicated to providing high quality, personalised elderly care tailored to the unique needs of each resident. The experienced and skilled staff prioritise the well-being of residents, offering not only holistic nursing care but also compassionate respite and day care services.

Situated in the heart of Fareham, the two-storey home is designed to accommodate up to 46 residents, featuring 38 thoughtfully arranged single rooms and four comfortable double rooms. Peel House believes in fostering a vibrant and engaging environment, and the comprehensive activity programme ensures there is always something enjoyable for residents to participate in. They value the input of the residents and actively encourage them to share suggestions for activities they would like to engage in.

Recognising the importance of nutrition, the home takes pride in catering to all dietary needs. The residents can expect a well-balanced range of meal options, ensuring both delicious and nourishing choices that contribute to their overall health and satisfaction.

At Peel House Nursing Home, the team strive to create a warm and supportive community where residents can truly feel at home. Explore the comfort, care, and vibrant lifestyle offered at the home – your loved one's well-being is top priority.

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Care Provided by Peel House Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Schizophrenia
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Chilworth Care Ltd
  • Person in charge
  • Sofia Al Mashjari (Home Manager)
  • Admission Criteria
    • Private and NHS referrals
    • Ages 50+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Peel House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Welcome to visit at any time, recommend calling ahead of time, however this is not mandatory.


  • Parking

  • Peel House have a large on-site parking area, as well as road side parking.


Peel House Nursing Home Reviews (42)

Total of 42, showing 1-20
9.8

Peel House Nursing Home has a Review Score of 9.8 (9.799) out of 10, based on 20 reviews in the last 2 years. Over all time Peel House Nursing Home has 42 reviews.

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Date Published

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Review from Matthew B (Son of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad and I are so happy with the standard of care that my Mum has received. The carers and nurses are so patient, kind and engaging and the management team always welcoming and interested in how we are and how they can improve things for Mum. We fully trust the team to look after Mum and care for
her in our best interests. This has really restored our faith in residential care homes after a horrendous experience at Mum's last home. Thank you to everyone for their continued support

Reply from Sofia Al Mashjari, Registered Manager at Peel House Nursing Home

Thank you from the bottom of our hearts for your beautiful words. Knowing that you and your dad feel happy, reassured, and truly supported in your mum's care means everything to us. We understand how important trust is when it comes to the care of a loved one, and it is both humbling and heartwarming to hear that we have been able to restore your faith in care.Our carers, nurses, and management team are deeply committed to making Peel House a place where families feel not just welcomed but genuinely cared for. Your kind words about their patience, kindness, and engagement mean so much and will be shared with the entire team.It is an absolute privilege to care for your mum, and we will continue to do all we can to ensure she is happy, comfortable, and surrounded by warmth and compassion. If ever there is anything more we can do, please don't hesitate to let us know.


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Review from A S (Sister of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Peel House to be well managed and very welcoming which makes all the difference, I was very impressed from the time I made initial enquiries with the Home Manager on behalf of my relative to discuss their care needs and suitability to stay at Peel House with the Home Manager. Thank you for
your thoughtfulness and for going the extra mile.

Reply from Sofia Al Mashjari, Registered Manager at Peel House Nursing Home

Thank you so much for your kind and thoughtful words. It truly means a great deal to us to know that your experience with Peel House has been such a positive one. Welcoming families and supporting them with care and compassion is at the heart of everything we do, and we're delighted that you felt this from your very first enquiry.Your recognition of our team's dedication and attention to detail is deeply appreciated. Going the extra mile for our residents and their families is something we're passionate about, and your words inspire us to continue delivering the very best care.Thank you so much.


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Review from M S (Husband of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are not just kind and helpful, they are also fully engaged with the care of the residents. I have been very impressed in the admittedly short time my wife has been there. They can't do enough from my wife.

Reply from Sofia Al Mashjari, Home Manager at Peel House Nursing Home

Thank you so much for your thoughtful and kind words. It means the world to our team to know that their dedication and care have made a positive impression during your wife's time with us. We truly strive to create an environment where every resident feels valued, respected, and supported, and it's incredibly rewarding to hear that we are able to provide that for your wife. Your acknowledgement of our team's efforts is deeply appreciated - it inspires us to continue going above and beyond. We're honoured to be entrusted with her care, and we will continue to do everything we can to ensure her comfort and happiness. If there's ever anything more we can do, please don't hesitate to let us know.


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Review from H C (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot thank the staff at Peel House enough for looking after Mum. Everyone was kind and welcoming, treating Mum with care and dignity at all times, as if she was one of their own loved ones. It was a huge comfort to know that Mum was well cared for in her final weeks, where she was safe, secure
and beautifully content. Please accept our heartfelt thanks for everything you all did for her.

Reply from Sofia Al Mashjari, Home Manager at Peel House Nursing Home

Thank you so much for sharing such kind and touching words about your experience with Peel House. It was truly our privilege to care for your mum and to ensure that she was surrounded by kindness, dignity, and comfort during her time with us. Your heartfelt gratitude means so much to our team. We treat every resident as if they are part of our own family, and knowing that we could bring your mum peace and contentment in her final weeks is the greatest honour we could ask for. Please know that your family will always hold a special place in our hearts. If there is ever anything we can do for you, we are just a call away. Thank you again for trusting us with such an important chapter of your mum's life.


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Review from S R (Daughter of Resident) published on 2 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Peel House provided a lovely BBQ afternoon for the residents and their families. The staff were so caring and ensured that everyone had a lovely time. They were so supportive of those residents who didn't have any visitors that afternoon. Lots of happy faces.

Reply from Sofia Al Mashjari, Home Manager at Peel House Nursing Home

Thank you for your kind words! We're delighted to hear that you and your loved ones enjoyed the BBQ afternoon at Peel House. Our team strives to create a warm and inclusive environment, and it means a lot to us to know that our efforts made a positive impact. We're especially glad that all our residents, including those without visitors, felt supported and cared for. Your feedback is greatly appreciated and encourages us to continue providing memorable experiences for our community. We look forward to hosting more events like this in the future!


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Review from Kevin T (Son of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are super caring at Peel House, I would highly recommend anyone to the home, any time I have been in the facility everyone is friendly and attentive to all the residents. When visiting Peel House everywhere is clean and fresh, also at food times the staff are very watchful over the residents to
make sure they are eating well and not struggling with mealtime. All in all a great place for my parents to be, I feel very comfortable knowing they are being well cared for.

Reply from Sofia Al Mashjari, Home Manager at Peel House Nursing Home

Thank you so much for your heartfelt review, Kevin. We are deeply honoured to care for your parents, and it brings us immense joy to see them happy and thriving here at Peel House. They are cherished members of our community, loved by both residents and staff alike. Your kind words about our team and the care we provide mean a lot to us. Ensuring a clean, welcoming, and attentive environment is our top priority, and we're delighted to hear that you feel comfortable and reassured knowing your parents are well cared for. Your appreciation for our efforts, especially during mealtimes, is truly encouraging. It's a privilege to have your parents with us, and we are grateful for the opportunity to contribute to their well-being and happiness. Thank you for recommending Peel House and for being a part of our family.


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Review from Jeannette M (Sister of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and brother-in-law are residents at Peel House where they receive exemplary care and affection. Every member of staff is so kind. We recently held a party there to celebrate their 68th Wedding Anniversary and birthday party and everyone put so much in to make sure it was such a special occasion.
Relations who travelled praised the staff and home and atmosphere. They both enjoy the activities which are varied and well planned. As none of the immediate family live locally, we appreciate how we are regularly updated on how both of them are and it is so reassuring that they are in a safe and lovely environment. We are always made very welcome when we visit or when we telephone.

Reply from Sofia, Home Manager at Peel House Nursing Home

Thank you so much for your beautiful review. We are truly touched by your kind words and are delighted to hear about your positive experiences with Peel House. It brings us immense joy to know that your sister and brother-in-law are receiving the exemplary care and affection they deserve. Celebrating their 68th Wedding Anniversary and birthday with you all was a memorable occasion for us as well, and we are thrilled that everyone who attended felt the warmth and dedication of our team. We strive to create a welcoming and loving environment for our residents and their families, and your appreciation of our efforts means the world to us. Knowing that your family feels reassured and well-informed, despite the distance, is incredibly important to us. Thank you again for your heartfelt words and for being such a lovely family. We look forward to continuing to provide the best care for your sister and brother-in-law and always making you feel welcome.


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Review from Dennis B (Husband of Resident) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always seem happy and engaging.
I am so happy with the care given, she always looks clean and tidy. Although a difficult situation, the carers could not be more helpful and patient with her. She also seems to like the food as she eats most of them all up.

Reply from Sofia, Home Manager at Peel House Nursing Home

Thank you so much for your kind words! We are truly delighted to hear that you are happy with the care your loved one receives at Peel House. Our dedicated staff strives to create a warm and engaging environment, and it's heartwarming to know their efforts make a positive impact. Ensuring our residents look and feel their best is our top priority, and we're so glad to hear she enjoys our meals. Your appreciation means the world to us and motivates us to continue providing the best care possible. Thank you for being a part of our Peel House family!


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Review from Fiona S (Daughter of Resident) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Peel House for four months. Right from day one, the staff and management have been very welcoming, friendly and approachable.
They work together well, which produces a happy, helpful team, who are both efficient and professional. They give the impression that they have
pride in their work and wish to do a good job. This applies to all staff departments, management, carers, chefs, cleaning and laundry.
Most importantly for me, whenever, I ask my mother if everyone is being kind to her, the answer is always a very reassuring 'Oh yes.'

Reply from Sofia, Home Manager at Peel House Nursing Home

Thank you so much for your wonderful review. Your kind words truly warm our hearts and reaffirm the dedication we strive to bring to our work every day. We are delighted to hear that your mother has felt welcomed and cared for from day one. Our team takes great pride in creating a friendly and professional environment, and your recognition of their efforts means the world to us. It is our goal to ensure that every resident feels at home and valued, and your mother's reassuring response of "Oh yes" to your question about our kindness is the highest compliment we could receive. Thank you again for sharing your positive experience. Your feedback inspires us to continue providing the best possible care for all our residents.


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Review from S W (Niece of Resident) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always helpful, courteous and available whenever we attend to visit our relative. Our relative loves the food. We often visit in the early evening when dinner is served, good variety and choice. Staff always interact with residents when we are there and lovely to see activities held for residents
on your social media page which we joined when our relative moved in with you. Plenty of parking on site. Some areas currently being renovated.

Reply from Sofia, Home Manager at Peel House Nursing Home

Thank you so much for your lovely review! We're delighted to hear that you find our staff helpful, courteous, and always available during your visits. It's wonderful to know that your relative enjoys the food and appreciates the variety and choice at mealtimes. We take great pride in creating a warm and engaging environment for our residents, and we're glad to see that reflected in your experience and on our social media. We're excited about the renovations and appreciate your patience as we work to make Peel House even better. Thank you for being part of our community!


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Review from Caroline H (Daughter of Resident) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always feel that my mother is given the best care and attention you could ask for. Nothing is too much trouble and you are always met with a smile and kind words from the friendly and efficient staff.

Reply from Sofia, Home Manager at Peel House Nursing Home

Thank you so much for your review! We are deeply touched by your kind words and thrilled to hear that your mother feels well cared for at Peel House. Our team is dedicated to providing the highest level of care with warmth and kindness, and it means the world to us to know that this shines through. Your appreciation encourages us to keep up our commitment to excellence. We're grateful to have the opportunity to care for your mother and to be a part of her daily life.


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Review from Andrea D (Daughter of Resident) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care of my father when he was unwell and generally amazing kindness and care of both my parents always. Activities keep them engaged and active mentally and physically. Lovely organisation for my parents' wedding anniversary celebrations.

Reply from Sofia, Home Manager at Peel House Nursing Home

Thank you so much for your wonderful review! We are truly grateful for your kind words and are delighted to hear that your parents are happy with the care they receive at Peel House. Our team strives to provide compassionate care and engaging activities to keep our residents mentally and physically active. It was an honour to help celebrate your parents' wedding anniversary, and we're so glad it was a special day for them. Your feedback means the world to us and motivates us to continue delivering the best possible care.


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Review from Judith D (Daughter of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad has been at Peel House since November. We are so happy that this is his home now. He is so well cared for. He always looks immaculate and the meals are fresh and delicious. All the staff at Peel House, from management, to the cleaning staff are all so friendly and welcoming. The nurses and carers
really care and Dad is treated so lovingly. It’s so comforting knowing that we can leave Dad in safe hands whenever we leave.

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Review from Amanda W (Daughter of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A genuine warm welcome from all the staff at Peel House, at all visits to see my father. Always informative of any changes in care given. His room is comfortable and clean. He always comments on the nice food that he gets, which is varied and nutritious.

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Review from Anthea H (Daughter of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is treated with kindness and dignity. She has been in your care for a year now and in that time her health has deteriorated. You are always gentle with her and always popping in to say hello and offer drinks etc, she always said she never wanted to go into a care home but after her fall it was inevitable
and she is now very happy.

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Review from Laura M (Daughter of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in the home from March 2020 until September 2023. Peel House has a friendly atmosphere and conscientious carers. The team at the home puts the residents & family members at ease along with the reassurance their loved ones are well looked after. I always felt Mum was treated with respect and
dignity, which is very reassuring for the family. The manager has continued to make improvements which only makes the home into a lovely & 'homely' environment for the residents. I was so pleased that the home uses a relatives gateway, which was extremely useful, especially during the Covid times. It is the little things that were great, 'resident of the week' and you receive a lovely phone call. They always kept me informed of my mum's care if there were any changes. My family & I always felt supported when we visited the home.
Thank you, Peel House and I would recommend the home.

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Review from Karen L (Daughter of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just had the residents' summer party and wow! There was entertainment, fire dancer, and amazing food. Dad is so loved and cared for at Peel House and we as a family are indebted to them for their care and compassion.
Dad is so happy there and loved today's party. Thank you everyone who makes Peel
House such a special place. Staff are attentive, inclusive, and so very respectful. From the laundry staff to cleaners, chefs, carers, reception staff, and nurses. A sincere and heartfelt thank you. You are a fantastic team.
We’re looking forward to the next party!

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Review from Yasmine L (Friend of Resident) published on 15 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t think of a better nursing home to have a friend of mine stay in. The staff are very professional, compassionate and kind.
The care provided is holistic and person-centred, as the staff want to ensure they are looking after residents not just physically also emotionally and spiritually.
The
owner is always investing in the business to ensure that the home looks and feels very homely.
Compliments to the chef for cooking up the most amazing food!
The activities are very creative and certainly get everyone involved.

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Review from Julia F (Daughter of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent the last five months of her life in Peel House, she was always treated with respect and received excellent care. The staff all tried very hard to make her settle but she was fighting against losing her independence so it wasn’t always easy for them. My sister and I will always be grateful
for the patience everyone showed her and she was treated with the utmost dignity at the end of her life. We always felt supported when we visited the home so thank you to everyone.

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Review from P T (Nephew of Resident) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had my mother in Peel House for nearly 10 years, and my auntie for the last 6, we have noticed a vast improvement in all aspects of the home during that time, in decor, staff, services, food and care. I think the level the home is currently at is excellent and the staff are friendly and well
trained.
Would highly recommend Peel House to others.

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Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Peel House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.799 for Peel House Nursing Home is calculated as follows: ( (190 Excellents x 5) + (32 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 229 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Peel House Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Sofia

Sofia Al Mashjari

Job Title: Home Manager

Joined: 2017

Transitioning from the role of Nominated Individual to Home Manager at Peel House has been a fulfilling journey. Collaborating with an exceptional team and tending to our residents is both rewarding and heartwarming. Peel House, to me, is more than a workplace—it's an extended family that I'm honored to be a part of.


Frequently Asked Questions about Peel House Nursing Home

What types of Care is Peel House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Peel House Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Peel House Nursing Home have?

There are 48 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Peel House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Peel House Nursing Home to the centre of Fareham?

2.1 mile(s) as the crow flies, distance by road may be significantly further.