Peel House Nursing Home

Woodcote Lane, Fareham PO14 1AY
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9.8 42 Reviews
  • Peel House Nursing Home, Fareham
Welcome to Peel House Nursing Home, where they are dedicated to providing high quality, personalised elderly care tailored to the unique needs of each resident. The experienced and skilled staff prioritise the well-being of residents, offering not only holistic nursing care but also compassionate respite and day care services.

Situated in the heart of Fareham, the two-storey home is designed to accommodate up to 46 residents, featuring 38 thoughtfully arranged single rooms and four comfortable double rooms. Peel House believes in fostering a vibrant and engaging environment, and the comprehensive activity programme ensures there is always something enjoyable for residents to participate in. They value the input of the residents and actively encourage them to share suggestions for activities they would like to engage in.

Recognising the importance of nutrition, the home takes pride in catering to all dietary needs. The residents can expect a well-balanced range of meal options, ensuring both delicious and nourishing choices that contribute to their overall health and satisfaction.

At Peel House Nursing Home, the team strive to create a warm and supportive community where residents can truly feel at home. Explore the comfort, care, and vibrant lifestyle offered at the home – your loved one's well-being is top priority.

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Care Provided by Peel House Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Schizophrenia
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Chilworth Care Ltd
  • Person in charge
  • Sofia Al Mashjari (Home Manager)
  • Admission Criteria
    • Private and NHS referrals
    • Ages 50+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Peel House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Welcome to visit at any time, recommend calling ahead of time, however this is not mandatory.


  • Parking

  • Peel House have a large on-site parking area, as well as road side parking.


Peel House Nursing Home Reviews (42)

Total of 42, showing 21-40
9.8

Peel House Nursing Home has a Review Score of 9.8 (9.799) out of 10, based on 20 reviews in the last 2 years. Over all time Peel House Nursing Home has 42 reviews.

Overall Experience

  • 36
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Date Published

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Review from Donna F (Daughter of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so indebted to the care team and management for the genuine love, care, and respect they give to my mother and father. I feel so reassured that they have my parent's needs in hand even going above and beyond their call of duty. My sister and I have been continuously supported in every way to make
my parent's admission and stay a pleasant, calm and peaceful experience, even tending to their pastoral needs. We both genuinely feel the home is run with safeguarding and patient-centred care as a top priority. The way the recent covid outbreak was dealt with was swift and immediate, emailing family members about the situation. Hence cases were isolated and the home continued to run as smoothly as ever. I highly recommend this home to anyone who wants the best care for a loved one. Thank you to all staff at Peel House who are clearly natural carers, passionate about making residents feel like a home-from-home experience alleviating stresses and worries for us family members.

Reply from Sofia, Nominated Individual at Peel House Nursing Home

Thank you Donna for your great feedback, we really appreciate it.


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Review from Shirley C (Daughter of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to put your mother, aged 102 years, into a home was a heavy responsibility. However, this worry has disappeared due to the kindness, care and love that's been shown to Mum since her arrival. The food has gone down well with her. Her room is cleaned daily and her laundry is well looked after.
Overall, I am very happy.

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Review from A H (Daughter of Resident) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Peel House has been amazing with the care and understanding of my family member. Professional, caring and kind. Thank you so much for making him smile and for keeping his mind busy throughout the days when we have been unable to visit. It is reassuring knowing he is in good hands.

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Review from Kim M (Daughter of Resident) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was urgently looking for a nursing home and I count it lucky that Peel House had a place for her. Mum's been in hospital for a while and moved wards many times and I was concerned about how she would cope with another move. Mum has settled in so quickly, she is smiling and looking very relaxed.
The staff have been very welcoming to my mother and to me. Though Mum has only been here a short while, I am happy and confident with Peel House.

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Review from K G (Daughter of Resident) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Bits of the building are a bit shabby but I understand that renovations are ongoing: the staff and carers are excellent. I am very happy with my Mum's care. The staff are getting to know her and us as a family to ensure her needs are met.

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Review from Marion (Wife of Resident) published on 4 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident of Peel House for 18 months. The care he receives is excellent, the staff go above and beyond to make sure he is happy and content. Understandably it has been a very trying time for everyone and difficult for him to understand why we could not visit. Thankfully things
are relaxing and being able to see him has made a big difference to him and the family, thank you Peel House for all your help.

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Review from Deborah M (Daughter-in-law of Resident) published on 4 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Peel House Nursing Home are always very caring both with residents and family members and are always available. Due to covid, they have kept us up to date with how the situation is which was very reassuring. I have no problems with Peel House.

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Review from Margaret C (Friend of Resident) published on 3 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Peel House is a perfect "Home from Home" for the residents, it provides individual care whilst maintaining an extended family atmosphere. Staff really take time to get to know individual residents and provide optimum care to meet all their needs. This past year has been incredibly difficult for the
Care Home industry in unprecedented circumstances, Peel House staff have managed superbly, maintaining morale, supporting distressed residents missing visitors and ensuring honest communication with family and friends. Since visiting has resumed staff have been very welcoming whilst maintaining hygiene regulations to ensure safety for residents and staff. The lady l visit is always clean and comfortable and the atmosphere is that of a large and content family. Peel House is to be commended for providing excellent individual care and the staff needs to be aware that they are much appreciated.

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Review from Michael M (Son of Resident) published on 4 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly due to Covid, I didn’t see mum before she passed but since her admission in November 2020, I was reassured by knowing she was in a safe environment and the staff were always welcoming when I called to check in on mum and the gateway link to see daily care reports was a real peace of mind. Thank
you Peel House staff.

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Review from Simon E (Son of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum went into the care home after suffering a stroke and with dementia. The staff were extremely helpful in looking after her with care and consideration.


Recently, she passed away in her sleep, without any pain or distress.
My family and I would like to offer my thanks to all of the staff.


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Review from Sarah (Daughter of Resident) published on 22 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Peel House for two years. He has been very happy there and is extremely well looked after. The Manager, nursing and care staff are friendly, warm and very caring. The food is excellent and they always cater to his needs, often providing his favourite meals. There are
regular activities for residents based on their individual interests. Staff arrange regular hair and chiropody appointments at the home and he always receives a high standard of personal care. The staff are skilled at managing some difficult behaviours and at gaining the trust of the residents. The home has recently been decorated to a high standard with comfortable new furniture. It has a lovely, homely feel and we are very happy with the care provided.

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Review from Marie W (Daughter of Resident) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to everyone at Peel House for the loving care my mother received in the last couple of years.
Her room was lovely and they let me bring a lot of her things to make it home. The carers made sure Mum had everything she needed and I was always made to feel welcome and kept up to date.
Right to the end she was treated with dignity and respect.

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Review from Mark B (Son of Resident) published on 14 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you everyone at Peel House. Initially, I was reluctant for my mum to have respite care in a nursing home environment, (after bereavement and several hospital visits) but what a wonderful job Peel House has done. My mum has left Peel House with a smile and happiness, so much more like her old self.
She has been very happy to receive so much support and kindness from the staff and residents which has helped her get over a very difficult time in her life. Thank you again from my mother and her son.

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Review from Rose H (Friend of Resident) published on 7 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very big thank you to all the staff for taking care of our dear friend. Our trust in you all is 100%.

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Review from Kay Y (Daughter of Resident) published on 10 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad as been in Peel House for a few months now and has settled in there very well. The family was worried putting my dad in care but Peel House is caring and so friendly, we need not have worried. I have not met a member of staff that is not always smiling and their always ready to help my dad. My
dad helped out in the summer fete they had and he really enjoyed himself. The family take my dad out for pub lunches and he goes to church most Sundays, so he still has his social life and Peel house encourages this. My dad has told me that he is very happy there.

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Review from Angie D (Daughter of Resident) published on 2 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Peel House for three weeks. My mother who cares for him was admitted to hospital and he is unable to cope at home on his own. Peel house took him in at very short notice which was such a relief for me. I cannot fault the care and support he was given and the wonderfully friendly
and welcoming staff. He enjoyed his short stay and the lovely meals he was served. The staff kept me fully up to date with his daily care and took time to get to know him and his family when we visited. I would certainly recommend Peel House.

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Review from Anne (Daughter of Resident) published on 31 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother cannot look after herself. She is extremely well cared for by the cheerful staff at Peel House and I am kept very well informed of her welfare.

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Review from Colin B (Wife of Resident) published on 1 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted three months ago and settled in straight away. The staff go out of their way to be helpful and friendly and to get to know the patient and their families. Always a cheerful wave and hello when we arrive. My wife's sister came down from Leominster and noticed how much better she
looked from her visit six months ago. Food is excellent and if required, a member of staff will help my wife with her food. I am so pleased, as it would have been impossible for me to look after her, I can't thank the home enough. I would not hesitate to recommend this home for their relatives.

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Review from Lesley S (Daughter of Resident) published on 23 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this review on behalf of my mother and myself. In January this year, my father was admitted to Peel House for respite care due to having been severely ill for some weeks. It is no exaggeration to say that the staff at Peel House saved my father's life, encouraging him to eat and mobilise
again and he is now home.
The care that Peel House staff provided was excellent and their attitude respectful, with them doing everything that they could to maintain my father's dignity whilst supporting and encouraging him to regain his strength and health. My mother and myself were always made welcome, with my mother being kept up to date on all information relating to my father's care and progress. My mother and I would not hesitate to recommend Peel House to anyone who needs, or has a loved one who needs, respite or ongoing care.

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Review from Christine W (Daughter of Resident) published on 17 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident here for four and a half years. I could visit at all times of the day or night and was made welcome. The Home has a good atmosphere and the staff treat patients and family calmly and with respect at all times. I never saw my Mother in anything but her own clothes and she was
always clean and well presented which was important to her self-esteem. I have the greatest regard for all the team looking after confused people at the end of their lives when they need love and comfort in a safe environment.

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Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Peel House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.799 for Peel House Nursing Home is calculated as follows: ( (190 Excellents x 5) + (32 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 229 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Peel House Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Sofia

Sofia Al Mashjari

Job Title: Home Manager

Joined: 2017

Transitioning from the role of Nominated Individual to Home Manager at Peel House has been a fulfilling journey. Collaborating with an exceptional team and tending to our residents is both rewarding and heartwarming. Peel House, to me, is more than a workplace—it's an extended family that I'm honored to be a part of.