Bentley Lodge Care and Nursing Home

Bentley, Farnham GU10 5LW
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9.7 24 Reviews
  • Bentley Lodge Care and Nursing Home, Farnham
Bentley Lodge Care and Nursing Home in Farnham has a team of trained staff who deliver high quality care and ensure each residents’ privacy and dignity is upheld.

As well as offering care services 24/7, there are a wide range of social activities available to suit residents' hobbies and interests.

Nutritious, delicious meals are provided that meet residents' dietary requirements.

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Care Provided by Bentley Lodge Care and Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Julie Hynd (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2008

Funding & Fees Guide for Bentley Lodge Care and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access

Bentley Lodge Care and Nursing Home Reviews (24)

Total of 24, showing 21-24
9.7

Bentley Lodge Care and Nursing Home has a Review Score of 9.7 (9.731) out of 10, based on 23 reviews in the last 2 years. Over all time Bentley Lodge Care and Nursing Home has 24 reviews.

Overall Experience

  • 21
  • 2
  • 0
  • 1
  • 0

Date Published

24
11
15
23
1

Review from M M (Daughter of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff from the manager to the cleaners, kitchen staff, carers and maintenance man were all excellent. Quick and responsive to all situations. They took the best care they could with my mother, adjusting to all her different needs. I think they're all doing a great job, well done and keep up with
the good work.

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Review from A B (Son of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has only been at the home a few months but we are happy with how settled she is.
Nothing is too much trouble for the staff and any issues are quickly dealt with.
Staff keep us updated which is reassuring.

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Review from L H (Relative of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we visit the home, the manager is always available to answer our questions which are reassuring as this is new to our family.
We are happy with the care and all staff make us feel welcome.

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Review from Lauren S (Cousin of Resident) published on 13 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Was delighted when I entered the home, the atmosphere was so welcoming and comfortable. The staff are so helpful, kind and caring. This home is exactly the sort of place I would like to go to and any of my close relatives if the need ever arose. They have lots of activities as well as excellent care.
Have been for a buffet lunch and the food was really good. Every care/nursing home should be based on the example set at this home.

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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for Bentley Lodge Care and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.731 for Bentley Lodge Care and Nursing Home is calculated as follows: ( (210 Excellents x 5) + (44 Goods x 4) + (3 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 264 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bentley Lodge Care and Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

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Julie Hynd

Job Title: Registered Manager

Joined: 2023

Julie joined our home in April 2023


Julie has worked in the care sector for over 30 years and brings with her a wealth of experience.


Jake

Jake Veryard

Job Title: Home Administrator

Joined: 2021

Jake joined our home in 2021, with 4 years of experience working in the care industry.


He is loved by all the residents, families and friends and can often be seen having his breaks with our residents.


Angela

Angela MacQuillin

Job Title: Activity & Well-being Manager

Joined: 2023

Angie joined us in July 2023 with over 10 years of experience working in Care homes specialising in Nursing and Dementia.


Angie brings with her the knowledge and experience of working and supporting our residents with all their well-being needs.