Parking is available to the side and rear of the home. The car park is entered off Cedar Lawn
Cedar Lawn Nursing Home has a Review Score of 9.7 (9.712) out of 10, based on 16 reviews in the last 2 years. Over all time Cedar Lawn Nursing Home has 29 reviews.
Review from R B (Resident) assisted by family/friend published on 28 January 2025
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
I am so glad you moved in with us, thank you for choosing Cedar Lawn. My colleagues are first rate and enjoy being with our Residents. They are very kind and the chef is extremely talented! I hope you enjoy every day with us, best wishes.
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Review from B C (Wife of Resident) published on 21 October 2024
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
My condolences for your loss. It is so very generous of you to write on our behalf at this sad time, we really appreciate it. My colleagues in Cedar Lawn are always warm and cheerful. They recognise both the responsibility and the privilege we share in providing our service and care. Take care and thank you.
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Review from C C (Daughter of Resident) published on 8 October 2024
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Thank you for your kind words and positive feedback. My colleagues in Cedar Lawn will be delighted to read that they're pleasing you and your Mum. They're all very extremely kind and on top of their many years experience, this makes all the difference in how the home feels, and how well the Residents enjoy living there. That's the best outcome for us all.
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Review from Katharine P (Niece of Resident) published on 29 May 2024
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
I am delighted that your Aunt's friends are happy to visit, that's such great support and comfort to your Aunt. Everyone eats well in Cedar Lawn, the chef is amazing and puts his heart and soul into everything he produces. Our Cedar Lawn colleagues are warm and happy, they love the work they do, and they genuinely care for the Residents and families. In my view, that's what makes it such a beautiful home. Thank you again and best wishes to your family, Helen
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Review from D E (Power of Attorney of Resident) published on 10 May 2024
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Thank you so much for your review. I loved reading that you've found our beautiful Cedar Lawn as a 'home from home'. This is such a lovely relaxed happy place to be. That is because, as you say, nothing is too much trouble for our Cedar Lawn colleagues. I wish your Resident a long and happy stay with us. Best wishes and thanks.
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Review from Angela M (Daughter of Resident) published on 9 May 2024
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Thank you for taking the time to provide us with your feedback. The food in Cedar Lawn is fantastic, isn't it? The whole team is warm and happy and they have a great boss, so it's always a happy place to be. I do apologise for the time it's taking for us to sort out a new bus. We're on the case! Thank you.
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Review from P J (Friend of Resident) published on 1 May 2024
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Thank you for your review. I am delighted to read you've rated the overall experience as 4 stars but of course we are going to work to improve some of your ratings, I appreciate your input, we want every part of our service to be four stars at least! Moving from home is a difficult time for the Resident and the family and friends involved. I am glad we've provided relevant and beneficial support to you. Our Manager and team in Cedar Lawn are truly marvellous, they will always give great support and comfort. My best wishes and thanks
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Review from J H (Brother of Resident) published on 3 April 2024
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Hello, thanks for your review. Isn't Cedar Lawn a lovely home? It always feels so relaxed and happy and warm. I think that's because of the wonderful team with their caring manager but also the residents are really lovely. It feels like a great family home. Thank you for sharing your views with us, it's very much appreciated. Best wishes.
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Review from Shelley M (Daughter of Resident) published on 28 November 2023
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Hello. Firstly, I am sorry to read of your loss. It's very very kind of you to write to us at this difficult time, we really genuinely appreciate the kindness. My colleagues in Cedar Lawn are first class aren't they? Such a great group of people who not only do their work so well, they really enjoy the residents and spending time with them. I must also say the food in Cedar is impossible to resist! I know everyone will feel very much appreciated by your comments. Thanks again for making this effort at this sad time. My very best wishes to you and your family.
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Review from Vivien F (Daughter of Resident) published on 1 November 2023
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Hello,
Thank you for your comprehensive, thoughtful review. You've obviously considered all the elements that go into making a lovely home and found our Cedar Lawn worthy. It's a lovely space, the food is fantastic but more than that, the care and service are warm and natural so everyone feels at home and welcome in Cedar Lawn. The happy family atmosphere also comes from kind residents who enjoy and support each other as well. It's a lovely place to be. Thank you, with my best wishes.
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Review from Julie D (Niece of Resident) published on 31 October 2023
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Hello, thank you for your lovely comments. I was so delighted to read them, as you've really captured what is special in Cedar Lawn. It is a very lovely home filled with character and charm. However, my colleagues in Cedar Lawn are genuinely fantastic. It's a warm, happy place, and oh yes, the food is really, really good! With my best wishes to you and your aunt.
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Review from F R (Daughter of Resident) published on 11 October 2023
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Hello,
Thank you for taking the time to give us your feedback. I'm so glad you enjoyed our Morning Tea. The food and service in Cedar Lawn are always wonderful!
Cheers and thank you.
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Review from Marianne B (Niece of Resident) published on 1 September 2023
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Hello. I am so glad to hear we supported you well through this challenging situation. Our Cedar Lawn colleagues are always warm and supportive of residents and families, they're very kind. They will be as delighted as I am to read your kind feedback, thank you. Best wishes.
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Review from Margaret D (Wife of Resident) published on 24 August 2023
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Hello,
Thank you for providing us with your feedback. I am so sorry to hear of the situation you and your husband find yourselves in. Our warm, caring and capable team in Cedar Lawn will keep doing whatever they can to make him happy but we acknowledge and absolutely understand that your husband would rather be at home with you. With my best wishes for you both.
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Review from P K (Daughter of Resident) published on 12 April 2023
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Hello,
Thank you very much for taking the time to provide us with your feedback. Our lovely colleagues in Cedar Lawn are all warm and genuinely enjoy being with the residents. So it's a happy, relaxed place filled with people who genuinely care for residents and families. My best wishes to you and your family, Helen.
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Review from L S (Daughter of Resident) published on 28 March 2023
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Hello,
Thank you so much for your wonderful feedback. My colleagues in Cedar Lawn are brilliant in providing a warm, loving home and really enjoy spending time with 'our' residents and families. Everyone in the home will be thrilled to read your comments. They are very much appreciated, thank you, Helen.
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Review from Jean W (Resident) assisted by family/friend published on 22 February 2023
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Hello,
Thank you for your review. I am very glad to see that you are enjoying the kind services from my colleagues in Cedar Lawn, they're a fun group aren't they? With my best wishes,
Helen.
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Review from Susan C (Daughter of Resident) published on 13 February 2023
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Hello, thank you for your review. I am delighted to read that your family is pleased with Cedar Lawn. I think the team there is really warm, and you can tell they all enjoy being with the residents and families. And of course, the food is amazing! My very best wishes, and thanks again.
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Review from Jackie M (Daughter of Resident) published on 27 January 2023
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Hello,
Thank you for your feedback.
Thank you also for recognising the kindness and warmth of our team in Cedar Lawn. They are exceptional. My best wishes to you and your family, Helen.
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Review from Yvonne F (Daughter of Resident) published on 26 September 2022
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Reply from Helen Jones, CEO at Cedar Lawn Nursing Home
Hello,
Thank you very much for taking the time to provide your review. I am delighted that you found Cedar Lawn to be your mum's new home. I am also pleased to read that you find the home happy. I agree with you that the staff always are cheerful, they're great colleagues and we are fortunate to work with them. I hope your mum and you, and all your family and friends, continue to enjoy Cedar Lawn for many happy years. My very best wishes, Helen.
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The Review Score of 9.7 (9.712) out of 10 for Cedar Lawn Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.712 for Cedar Lawn Nursing Home is calculated as follows: ( (136 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 184 Ratings = 4.712
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cedar Lawn Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2019
After Bianca qualified as a nurse in Romania in 2000, her passion for helping others saw her seeking a career in community nursing care. To achieve and further this ambition, she moved to England in 2005, working as a nurse in a care home.
Having joined in Cedar Lawn in 2019, she is now in 2022 the Registered Manager. Bianca loves the warm, welcoming atmosphere and delights in the joy that the staff team bring to residents.
Job Title: Administrator
Joined: 2011
Izzy began working at Cedar Lawn in the domestic team in 2011 and worked in many of the other departments over the years, before settling into the role of Administrator in 2022.
After initially assisting home manager Bianca with some small admin tasks during the Covid period. Izzy soon realised that the administrator role suited her skills much more than anything else she had done at Cedar Lawn. Izzy particularly enjoys helping others and getting to know the residents more. Being part of a supportive team who all work together to ensure Cedar Lawn is a happy home is another bonus in her current role, so when the opportunity to move into the administrator role permanently came up it was the obvious next step in her career and she has gone on to flourish in the role.
Izzy has proved herself to be an invaluable member of the team, always there to support not just their residents but also their families and friends and other members of the Cedar Lawn Team
In her spare time.
Izzy loves to travel and visit new countries whenever possible, enjoying the different cultures and cuisines, Izzy also loves spending time with her family, especially her nephews
Job Title: Regional Manager South
Joined: 2023
Working for eleven years as a Social Worker and Team Manager in Adult Services, Jacqueline relished supporting care providers with their safeguarding, quality and compliance requirements. Based on this experience, she then sought a move into working with a residential care provider. Jacqueline approached Allegra Care first, as she felt that the company’s values, care principles and household model aligned very closely with her own vision of what good care should look like. As Regional Manager, her passion for outstanding care is self-evident as she supports homes and colleagues across Hampshire. She also thinks laughter is a great tonic – and her cheeky sense of humour is infectious.
Away from work, Jacqueline enjoys eating out, cinema and horse racing. As a mother of two grown-up children, she enjoys spending time with her friends, her family and her two grandchildren.
Job Title: Regional Relationship Liaison Manager South and Central Regions
Joined: 2022
After working for 14 years as a renal nurse specialist, Jacqui changed her career to be around more for her young children. Her wide-ranging experience since then encompasses a number of rewarding positions across a variety of sectors, including team leader for Jobsite; Southern Team manager for Westfield Health; management for a specialist lender helping people rebuild their credit profile and, most recently, moving into the elderly care sector with Barchester, for whom she worked in community awareness and fundraising.
Now, as Regional Relationship Liaison Manager for Allegra Care, she brings her diverse portfolio of skills to the task of supporting the homes and helping the company develop its profile in the elderly care sector.