Southlands Nursing Home

17 Bellair Road, Havant PO9 2RG
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9.8 32 Reviews
  • Southlands Nursing Home, Havant
Southlands Nursing Home is in a quiet residential area of Havant and is only about four hundred yards level walk from the town centre. It is well served by local bus services, railway links and by road.

The two original houses, which together are Southlands, were built around 1900, and have been much extended and upgraded to meet modern nursing standards.

Southlands comprises 26 single bedrooms. The bedrooms are furnished and decorated to a high standard and residents are encouraged to bring personal items such as ornaments and photographs to enable them to feel completely at home. Families can install personal televisions and telephones as they wish.

There are two lounges, with television, radio, DVD and video player, one looking over the front garden and the second, bright and south facing, at the rear with access to a patio.

There is also a separate dining room which can also be used as an activities area for residents to get together and plan and create artwork for the next event or themed day, where there is also a large selection of books in both large and regular print.

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Care Provided by Southlands Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 30 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Prasad Jose (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Last Refurbishment: 2013

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Southlands Nursing Home Reviews (32)

Total of 32, showing 1-20
9.8

Southlands Nursing Home has a Review Score of 9.8 (9.757) out of 10, based on 19 reviews in the last 2 years. Over all time Southlands Nursing Home has 32 reviews.

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Review from Allison W (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents are treated with respect care and dignity.
Staff are smiling.
Visitors are also catered for allowed to stay for lunch etc.
Nothing too much trouble.
Home very clean and staff well led. All questions always answered.
Very happy resident = very happy daughter.

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Review from Andrew C (Son of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my father's stay at Southlands Nursing Home he received excellent care and medical attention. The staff were always extremely friendly and attentive. They supported my father through his end of life care, allowing him to pass away pain free and with dignity for which we are so grateful.

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Review from Kev W (Son of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but respect, admiration and praise for the team at Southlands. During my father's last 7 months, he was cared for with compassion, dignity and a friendly smile. His condition caused him to react unfavourably and sometimes lash out at the staff - a sad demise of a friendly man - he was
always treated very well. He would refuse things often but the staff would always try, and if he wouldn't leave the room they would keep checking him & stay for a chat.
It was easy to see the connections the staff made with the residents, be it my Dad or the other residents.
Being a visitor I was always asked if I wanted tea/coffee, extra chairs & so on. I was always welcomed with a smile, and I was always amazed at no matter who answered the door to me, they not only knew me and who I was there to visit, but knew how he had been that day.
Perhaps the best praise comes from my daughter, a 5-year-old medical student who has seen a lot of care homes during her studies and said to me 'this is a good one'.

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Review from Susan L (Wife of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband receives at Southlands Nursing Home is really first class. He is not just a resident but a member of a family. I can relax knowing he is in safe, caring hands, being treated with kindness, respect and genuinely treated as a valued individual.

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Review from Colin B (Son of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Attentive and caring carers, these carers are very welcoming. Although some of the home looks a bit tired and dated overall the care home is clean and tidy.

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Review from Brian B (Son of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my mother's special birthday (90) and we had arranged a birthday tea for her. The staff really made it special for her. They decorated the room and had a lovely tea and nothing was too much trouble. They constantly checked that we had everything we needed and a good time was had by all that attended.

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Review from Paula T (Friend of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend every week and have found that all the carers are really friendly and helpful, got no complaints at all.

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Review from David A (Son of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the greatest assets of the care home is the members of staff. We are always met with a smile and a friendly chat and they clearly know the residents well and work tirelessly to ensure their needs are met.
I recently had some issues regarding my mother's care and after a meeting with the manager
(who listened with interest to my concerns), the issues were resolved with speed and great professionalism.
The changes made have enhanced my mother's quality of life immensely and also mine as I know she is in the hands of people who truly care.

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Review from Ian G (Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although I've had food issues January and February 2024, the management have appeared to have resolved this issue, the permanent staff here are excellent, I've always been treated by the permanent staff extremely well, the management have/are always very nice too, resolve any issues I might have.

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Review from Sadie M (Wife of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband moved into Southlands Nursing Home for respite care, leading to permanency.
The home is lovely and well-maintained inside and out.
The staff are always attentive and efficient looking after the residents with care and dignity, medication is given by knowledgeable nurses.
After having lunch
with my husband I can say the food is delicious and well presented.
There are always activities for the residents and family to join in with and our two young children are welcomed by all.
We would highly recommend Southlands, I myself feel happy knowing my husband is being cared for in a safe happy environment.

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Review from Martyn C (Grandson of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has settled in really well considering didn't want to. At first it was hard but staff made her really welcome and know she really loves being here.

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Review from David R (Son of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently passed away here at Southlands and I would like to say how kind and considerate the staff were. I was fully informed at all times of my mum's care during the 5 years she was there and the kind nature of the staff was fantastic. My mum could not have had better care, she was always
clean, comfortable and well-fed, I never once felt anything else. The management again were great. Thank you to all the staff for the care and kindness you gave my mum, you should be really proud of the home you run.

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Review from L C (Daughter-in-law of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum at first did not want to be there, now 2 months later she loves it.
The staff are lovely and the food is excellent. We would highly recommend this home. We are kept informed of any problems. She has and nails done.

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Review from C S (Daughter of Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lives here, been there for three months now she is a lot happier than I’ve seen her in a long while. She no longer says she doesn’t want to be alive anymore she now eats four meals a day it’s all home-cooked by a lovely chef and there is entertainment every day. My mum’s room is nice she has
her TV up on the wall and all her home comforts around her. I’m so glad to see my mum smile and laugh again. All the staff are amazing nothing is too much trouble.

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Review from Paul E (Son of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have been very attentive and supportive following my dad's passing.
Dad was very settled and comfortable during his stay at Southlands.
The staff always kept us informed of all that was going on with Dad.

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Review from Shirley J (Partner of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner has been in there for a month now and I find staff very caring and helpful. The manager is always very good and helpful, The home is very clean, I am kept informed of any changes to medication etc. I have had lunch there several times and find food very good.

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Review from Elizabeth M (Wife of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed by the care my husband is receiving in Southlands. All the staff act from a position of compassion and 'love' - they show it in all their interactions with him and also in their dealings with me, in which they are extremely friendly, open and honest. The care they offer is excellent,
so I have every confidence that he is now where he needs to be in order to enjoy the best quality of life that is possible for him, given his condition. Accurate and detailed records are kept of his care, and I am informed of any changes in his condition. If I had any concerns, I would be able to raise them, knowing that they would be taken seriously and responded to in a totally professional manner - but I have none. Thank you, Southlands, for supporting him and our family so well through this incredibly difficult and heartbreaking time.

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Review from Beverley F (Daughter of Resident) published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not fault the care Mum received; it was very comforting to know that she was being so well looked after. We were always made very welcome every time we visited.

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Review from Patricia M (Husband of Resident) published on 9 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this nursing home caring. When my husband has been ill, they have sought medical treatment for him. The staff are cheerful, and nothing is too much trouble for them. I know if I have any concerns, they will be dealt with promptly. Each individual resident is treated as an individual. They
are given a choice as regards their meals. Nothing is done as regards their personal care unless asked for permission first.

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Review from Dennis H (Son of Resident) published on 4 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care for my mother has been very good. The nursing staff have been quick to take action when health concerns have arisen. They have kept me informed of progress promptly. I have been especially impressed with the way the care and nursing staff have rehabilitated my mother since returning from a long
hospital stay.

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Current Review Score: 9.8 (9.757)

Overview of Review Score

The Review Score of 9.8 (9.757) out of 10 for Southlands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.757 for Southlands Nursing Home is calculated as follows: ( (170 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 218 Ratings = 4.757

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Southlands Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Mar 2020

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Southlands Nursing Home

What types of Care is Southlands Nursing Home registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Southlands Nursing Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Southlands Nursing Home have?

There are 24 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Southlands Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Southlands Nursing Home to the centre of Havant?

0.2 mile(s) as the crow flies, distance by road may be significantly further.