Southlands Nursing Home

17 Bellair Road, Havant PO9 2RG
Submit a Review
9.8 32 Reviews
  • Southlands Nursing Home, Havant
Southlands Nursing Home is in a quiet residential area of Havant and is only about four hundred yards level walk from the town centre. It is well served by local bus services, railway links and by road.

The two original houses, which together are Southlands, were built around 1900, and have been much extended and upgraded to meet modern nursing standards.

Southlands comprises 26 single bedrooms. The bedrooms are furnished and decorated to a high standard and residents are encouraged to bring personal items such as ornaments and photographs to enable them to feel completely at home. Families can install personal televisions and telephones as they wish.

There are two lounges, with television, radio, DVD and video player, one looking over the front garden and the second, bright and south facing, at the rear with access to a patio.

There is also a separate dining room which can also be used as an activities area for residents to get together and plan and create artwork for the next event or themed day, where there is also a large selection of books in both large and regular print.

Show Southlands Nursing Home on the Map

Care Provided by Southlands Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 30 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Prasad Jose (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Last Refurbishment: 2013

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Southlands Nursing Home Reviews (32)

Total of 32, showing 21-32
9.8

Southlands Nursing Home has a Review Score of 9.8 (9.757) out of 10, based on 19 reviews in the last 2 years. Over all time Southlands Nursing Home has 32 reviews.

Overall Experience

  • 25
  • 7
  • 0
  • 0
  • 0

Date Published

32
8
8
19
13

Review from A B (Son of Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With the new management team and activity coordinator, there has been a good level of improvement in the home. The promise of an additional phone is also welcome, and the new family room at the front will be ideal in the winter instead of just going to the family member's room. The food and its quality
have always been and continue to be excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T P (Wife of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely caring and helpful to patients and visitors.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Z N (Granddaughter of Resident) published on 28 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always been great with Nan.
Staff are helpful.
Never has any problems.
Nothing is too much trouble.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvonne J (Wife of Resident) published on 12 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention my husband has received since his admission in January has been outstanding. The team are always so caring with not only my husband but also our family nothing is too much trouble for them. All standards are of the highest quality and we could not ask for anything more.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Wife of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Not only did the staff look after my husband, but they also looked after me. Always updating me with my husbands good days, but also bad ones. I felt I had become part of a wonderful family unit. You have to have the special "something" to be a nurse/carer, and this is all found at Southlands. Thank
you one and all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Amy L (Daughter of Resident) published on 20 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers go above and beyond. They treated our dad with the dignity and respect he deserved. All his needs were met fully.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanne P (Great-Niece of Resident) published on 12 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Firstly, I would like to say 'you can't believe everything you read', and I must say he is fantastic care with staff that have forced so much this year and still offer the same compassion and dignity that they always would. All staff including the management have shown me empathy, and communications
have been great to make sure his end of life is as comfortable as can be. They have updated me and phoned me regarding all matters. He is clean, comfortable, loved and cared for, and I couldn't ask for anymore. I thank you with all my heart, forever in your debt.

Reply from Natalie Allen, Managing Director at Southlands Nursing Home

Thank you Joanne for your kind words, they mean the world to the manager and her team. We are so proud of them all for their hard work and dedication, especially during these unprecedented times. Take care of yourself, and stay safe.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Avril W (Sister of Resident) published on 6 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother went into Southlands after the loss of our dear mother in April 2019, we are still grieving in many ways. But when we were able to visit the home the staff supported us too. (When hugs were allowed.) They so helped my brother and us through our great loss, the staff and the manager got my
brother home but we all miss our visits and hope when able to visit again soon, the residents also are so lovely to chat to.

Reply from Natalie Allen, Commercial Operations Support at Southlands Nursing Home

Thank you for your kind words regarding the care received at Southlands. It was our pleasure to look after your dear brother, and you are all missed very much. When our doors can open again, please know that you are always welcome to pop in. Take care and best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Keith M (Sister of Resident) published on 5 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister, who suffers from cerebral palsy and is wheelchair-bound, has lived there for nearly 20 years and the place is her home. The staff treat her superbly and are very helpful to the family. This is my sister's home and she is very happy there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L V (Niece of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have put a question mark by activities as no one has carried out any activities since a staff member left a while ago. I am told that a new staff member for this starts October 1st. Southlands is a lovely care/nursing home. It is spotlessly clean. Food and care are excellent. My Auntie is treated
caringly. She has been a resident for 11 months as is very happy there. Staff are always pleasant and chatty and nothing is too much trouble for them. There is always a warm and cosy atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P H (Sister of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been happy with Southland care. However, as you have had so many staff leave in the past few months, I'm very concerned. I've always thought it a sign of a good and happy home if you have staff who stay. I know you have new management and maybe it's some of the reason.
My sister's needs
are being met and the remaining girls are kind to her. I will watch things carefully in future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue N (Daughter of Resident) published on 26 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad lost his fight with cancer and sadly passed away early hours on the 4th November. We never wanted our dad to go into a care home but realised we just couldn't give him the care he needed any longer. He was admitted into Southlands care home on the 27th October. The whole family cannot express
how well he was looked after in his last days, it exceeded our expectations. The staff were so caring and nothing was too much, he was kept so clean, tidy and cared for with such dignity. Southlands has such a lovely family atmosphere and we highly recommended it as a loving, caring and beautiful care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.757)

Overview of Review Score

The Review Score of 9.8 (9.757) out of 10 for Southlands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.757 for Southlands Nursing Home is calculated as follows: ( (170 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 218 Ratings = 4.757

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Southlands Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Mar 2020

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet