Springfield Care Home

72/74 Havant Road, Emsworth PO10 7LH
Submit a Review
9.1 28 Reviews
  • Springfield Care Home, Emsworth
Springfield Care Home is a residential home that offers a welcoming and homely setting. Being owned and managed by the same family for over 30 years, the experienced care and support team support residents to live as independently as possible, prioritising happiness and comfort each day.

The residential care home is based in the Emsworth and Havant area in Hampshire, only a short walk from the local village centre and the beautiful Emsworth Mill Pond.

Springfield Care Home benefits from two individually staffed buildings. With large comfortable lounges, separate dining areas and beautiful award winning gardens, the homes are fully equipped to care and support those seeking long-term, convalescence or respite residential care.

Show Springfield Care Home on the Map

Care Provided by Springfield Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Joann Byles (Care Home Manager)
  • Admission Criteria
    • Direct, GP, Hospital, Adult Services
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Springfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,600
    • Self-Funded Residential Dementia Care £1,500 – £1,600
    • RESPITE Self-Funded Residential Care £1,500 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,600

  • Prices quoted are for guidance only. All prices are subject to an individual care needs assessment and the type of room and services chosen.


    Weekly fees include:
    All assessed personal care
    Accommodation
    Electricity (e.g. heat and light)
    Wifi connection
    Food and drink, including snacks
    Physiotherapy review weekly
    Activities seven days a week, including entertainers
    Housekeeping and laundry undertaken on the premises (except articles requiring dry cleaning)
  • (these prices are only a guideline, please contact Springfield Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime and meals can be arranged for visitors. Visitors able to book the 'snug' for special occasions.


  • Parking

  • Free parking is available for visitors onsite.


Springfield Care Home Reviews (28)

Total of 28, showing 21-28
9.1

Springfield Care Home has a Review Score of 9.1 (9.121) out of 10, based on 10 reviews in the last 2 years. Over all time Springfield Care Home has 28 reviews.

Overall Experience

  • 22
  • 5
  • 0
  • 1
  • 0

Date Published

28
3
5
10
18

Review from B C (Wife of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, caring and made to feel as if he belonged to a loving family as was I on every visit. Standard of nursing is very good, lots of activities to stimulate and provide interest and involvement. The food is excellent, but most of all made to feel safe and cared for. Never left alone for long periods,
everywhere clean and homely. A safe and loving experience. I am very grateful to all the staff, nothing was ever to much trouble.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S V (Nephew of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Springfield is a welcoming home which my aunt is happy and well cared for. She has been there for five and a half years. The staff are caring and friendly. There is a varied programme of activities. The rooms are kept clean and my aunt is happy with the food provided.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P W (Son of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of this care home for approximately 4 months and in that time we have found him to be content in his surroundings, well dressed and cared for and certainly enjoying his food more.
We as a family have found the staff courteous and caring when visiting and always found the
atmosphere a pleasant one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C W (Daughter of Resident) published on 3 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Springfield for nearly two years he is very happy and settled. I am very pleased with the nursing staff as dd has a lot of medical problems. He loves the menus with so much choice. The staff are very helpful and friendly to us all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B E (Wife of Resident) published on 3 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for this care home. The management and staff go above and beyond the call of duty. My husband is a resident and I know that I never have to worry if he is being looked after and cared for.
I myself was a resident for respite care last year and so have seen it from all angles.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J L (Niece of Resident) published on 26 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my view, Springfield is an exceptional care home, every member of staff I meet has the same ethos from the management to catering staff, which is that the residents' health and happiness is their main concern.
They provide a happy, homely culture and environment which is often very touching to witness.
The care workers are exceptional and take great care with each resident to create a one to one relationship. I cannot recommend high enough to anyone thinking of approaching Springfield about providing a home to their loved one - it is a special care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan L (Daughter of Resident) published on 4 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although mum was on palliative care whilst she was there (she passed away a week after arriving) the staff were so caring towards her. Mum was treated with dignity right to the end. The home has a very homely feel with entertainment for the residents every day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Liz S (Daughter of Resident) published on 15 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother required nursing care due to terminal cancer and had complex medical needs. The care, the team at Springfield gave her was excellent. They sought medical advice to ensure that Mum received the best care for her particular illness and purchased items to enhance her care. We loved the "buzz"
of enthusiasm at Springfield and were all made to feel very welcome whenever we visited. As a family, the care and support we received from the staff, at a time that was very distressing for us was outstanding.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.1 (9.121)

Overview of Review Score

The Review Score of 9.1 (9.121) out of 10 for Springfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.529 for Springfield Care Home is calculated as follows: ( (86 Excellents x 5) + (20 Goods x 4) + (5 Satisfactorys x 3) + (6 Poors x 2) + (2 Very Poors x 1) ) ÷ 119 Ratings = 4.529

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.592 Points relating to the number of positive Reviews for Springfield Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 9 Positive Reviews ÷ 13 = 0.692

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Joanna Byles

Job Title: Care Home Manager

Joined: 2014

Joanna has been a dedicated member of the Springfield Care Home team since 2014. With a strong background in the care sector, she has steadily progressed through the roles of a carer through leadership to her current position as Care Home Manager. Joanna’s deep passion for the wellbeing of both residents and staff shines through in everything she does. Known for her commitment, warmth, and hands-on leadership, she’s truly become part of the fabric of Springfield, many say she’s part of the furniture! For Joanna, the care home isn’t just a workplace; it’s a second home, and she pours her heart into making it a safe, happy, and supportive environment for everyone.