What types of Care is Steep House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Steep House Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Steep House Nursing Home have?

There are 54 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Steep House Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Steep House Nursing Home to the centre of Petersfield?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Steep House Nursing Home, Tilmore Road, Petersfield, Hampshire GU32 2HS

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Review from Nick F (Stepson of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience

Excellent care, very kind, charming staff who are very competent and helpful. Always clean and tidy. Very competent registered nurses with good medical knowledge.

Reply from LIjo Renji, Manager at Steep House Nursing Home

Thank you so much for your wonderful review. We're delighted to hear that you've recognised the excellent care and dedication of our team at Steep House. It means a great deal to us that you appreciate the kindness, competence and professionalism of our staff, as well as the clean and welcoming environment we strive to maintain. Your kind words are truly appreciated by us all.

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Review from Zoe H (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience

I would like to thank all the staff at Steep House for the care of my father. I cannot thank you enough for making me feel at peace with Dad in your care, he was always clean and happy, and the staff were amazing and always happy and welcoming from the receptionist to the doctors, managers, and especially

the lovely Nurses who work so hard, the standards are very high, and it is good to see there was no change of staff in the 14 months my dad was there which says a happy team and treated really well, they are like one big amazing family. Would highly recommend this Care Home to anyone. Many, many thanks.

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Review from Andrew H (Son of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience

"I love it here," Mum used to say, "There's always laughter."
I cannot thank the staff of Steep House enough for their tireless care, for their dedication, warmth, their unfailing humour, and for the genuine happiness they brought to Mum in her final years. The compassion, kindness, and understanding

she received throughout her four-year residency at Steep House were exemplary. There is such love here. In her final months and weeks, every aspect of Mum's end-of-life care was managed with great sensitivity. Her sad passing was peaceful and dignified. I am so grateful to every single member of the Steep House staff. From the bottom of my heart: thank you so much.

Reply from Stuart Lamacraft, Marketing Assistant at Steep House Nursing Home

Thank you for your incredibly heartfelt and kind words. It means so much to us that your mum found so much joy, laughter, and comfort during her time at Steep House. Knowing that we were able to provide her with happiness and dignity in her final years is the greatest reward for our work. Your gratitude and recognition of our team's compassion and dedication deeply touch us all. Please know that it was an honour and privilege to care for your mum, and we are so grateful to have been part of her journey. Thank you for sharing this beautiful reflection.

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Review from Caroline P (Daughter of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience

A massive thank you to all the staff at Steep House for looking after my late mum. From reception to housekeeping, carers to nurses, activity team, and managers, they were so kind to my mum, and to me. The amazing level of care given was more than we could have asked for. There was always laughter

and a listening ear. It is not an all-singing, all-dancing nursing home, it doesn't need to be, because it is full of kindness, laughter and compassion. I would recommend Steep House without hesitation.

Reply from Stuart Lamacraft, Marketing Assistant at Steep House Nursing Home

Thank you for sharing such a heartfelt and thoughtful review. We are deeply moved to hear how much the kindness, care, and compassion of the team at Steep House meant to both you and your late mum. Knowing that we could provide comfort and support during such a difficult time is incredibly meaningful to us. Your kind words about our staff and the atmosphere of the home will be shared with the entire team-they will truly appreciate it. Wishing you and your family peace and comfort, and thank you again for your warm recommendation.

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Review from Steve T (Son of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience

Steep House is a wonderful setting and the level of care was equally wonderful. Happy, polite and attentive staff cared for my 92-year-old father's every need. Thank you all so much.

Reply from Monika Jankauskaite, Digital Marketing Manager at Steep House Nursing Home

Thank you for your kind words. We're delighted to hear that you found Steep House to be a wonderful setting and that our care met your expectations. It's heartening to know that our happy, polite, and attentive staff were able to meet your father's needs. Your gratitude means a lot to us.

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Review from Gary W (Son of Resident) published on 12 July 2024
Submitted via Website • Report

Overall Experience

I would like to give a massive thank you to all the staff at Steep House for the care you gave to our late father.
From the time he arrived until his sad passing, he was shown an amazing level of care that we cannot fault in any way.
We couldn't have asked for him to be treated any better, and never

had any concerns about the level of care he received and the dignity he was shown right up till the end.
Thank you!

Reply from Monika Jankauskaite, Digital Marketing Manager at Steep House Nursing Home

Thank you for your heartfelt message. We're deeply touched to hear that your father received exceptional care at Steep House. He will be greatly missed by all of us. Please remember that you can always reach out if you need support or simply want to talk. Your kind words and gratitude mean a lot to us. Thank you for allowing us to be part of his journey.

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Review from Julie W (Daughter-in-law of Resident) published on 8 July 2024
Submitted via Website • Report

Overall Experience

I would like to say Steep House staff were so kind & caring towards my father-in-law. They made a very difficult time for us, easier to bear, knowing he was being so well looked after. And they couldn't have done more when the end of his life drew near. They really showed such care & kindness. Their

compassion was everything!

Reply from Monika Jankauskaite, Digital Marketing Manager at Steep House Nursing Home

Thank you for your touching feedback. We're deeply moved by your words and grateful that our staff at Steep House could provide the care and support your father-in-law needed. It's heartening to know that our compassion made a difficult time a bit easier for you. Please remember that you can always reach out to us for support whenever you need it. Thank you for sharing your experience.

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Review from Julie S (Daughter of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience

My Dad has spent his last 16 months in Steep House. It was difficult for the family to see him go into a care home due to his dementia but he could not have been placed into better hands and has been looked after so well right up to the end. The whole team have provided such caring and professional

support. In his final days, they could not have done more to support my family and went out of their way to help us all. Friendly greetings, wonderful activities, great food and the best housekeeping. They are one amazing team of people who could not do enough for us and we are so grateful that Dad was placed with you. I would highly recommend this home to other any other families in our situation.

Reply from Monika Jankauskaite, Digital Marketing Manager at Steep House Nursing Home

Thank you so much for your heartfelt message. We're deeply touched to hear about the care and support your dad received during his time at Steep House. We understand how difficult it can be to place a loved one in a care home and we're honored that we could provide the compassionate and professional support you needed. He will be greatly missed by all of us. Please remember that you can always reach out if you need anything or just want to talk.

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Review from B P (Niece of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience

I would like to thank all at Steep House Nursing Home for making my uncle's life so safe and structured during his last months. He benefited so much from the routine that you put in place, entertainment provided, the absolute care he was given by everyone. My uncle previously lived on his own and during

his life was such a social man, so the company provided was so important, not being on his own for long periods every day, I am sure this extended his life and made it so much better. I would like to thank the lifestyle ladies and the lovely receptionist. The fact that staff came to see him and say goodbye before they left work on his last day, will always stay with me, it showed how much he was loved and cared for. The senior nurse, such a kind gentleman, was there to care in the last hours with us. I would absolutely recommend Steep House to anyone, I am in awe of how you all manage to care constantly, knowing that you are so often part of someone’s last journey. Thank you all so much.

Reply from Sydney Lyttleton, Marketing Assistant at Steep House Nursing Home

Your kind words about Steep House Nursing Home truly warm our hearts. We're deeply touched to hear how much your uncle benefited from his time with us, finding solace in our structured routines, engaging entertainment, and compassionate care. It's heartening to know that we could provide him with comfort and companionship during his final months. We're incredibly grateful for your recognition of our dedicated staff, especially our lifestyle team and receptionist, whose efforts are integral to creating a supportive and welcoming environment. The fact that our team took the time to bid farewell to your uncle speaks volumes about the genuine connections formed here. Thank you for trusting us with your uncle's care and for sharing your positive experience. It's an honour to be part of someone's final journey, and we're committed to continuing to provide the same level of heartfelt care to all our residents and their families.

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Review from Richard Charles P (Son of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience

My dad was very ill when he arrived at Steep House and was only there for a few days before he died. The staff at Steep House were all so nice. Couldn't have been more helpful. They made it as easy as it could be to visit Dad in his last few days. Thank you.

Reply from Sydney Lyttleton, Marketing Assistant at Steep House Nursing Home

We appreciate you taking the time to share your experience with Steep House Nursing Home. It's heartening to hear that the staff at Steep House provided a supportive and compassionate environment during such a challenging time. I'm glad they were able to make visiting your Father in his last few days as easy as possible for you and your family. Our thoughts are with you, and we extend our sincere condolences. Thank you for acknowledging the care and assistance provided by the staff at Steep House during this difficult time.

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Review from Sally C (Daughter of Resident) published on 28 November 2023
Submitted via Website • Report

Overall Experience

My mum, who was 91, spent 7 months at Steep House, after breaking her ankle at home, until she sadly died last month. During that time she was looked after by all the staff with great care and most importantly dignity. All the staff could not have done more to help us as a family through this difficult

time. From the lady in reception for fielding the endless phone calls from us all, the ladies in managing everything about her care, including numerous trips to the hospital for updates on her leg, and all the nurses and carers who showed her such kindness and consideration during a really difficult time in her life. I cannot thank you all enough.

Reply from Sydney Lyttleton, Marketing Assistant at Steep House Nursing Home

Thank you for taking the time to share your heartfelt experience with Steep House Nursing Home. We extend our deepest condolences for the loss of your mother. It is heartening to hear that our staff provided great care and, most importantly, treated your mother with dignity throughout her time with us. We understand the challenges during such moments, and we're grateful for your kind words about our reception, management, nurses, and carers. Your appreciation means a lot, and we're here to support you through this difficult time.

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Review from Karen S (Daughter of Resident) published on 24 November 2023
Submitted via Website • Report

Overall Experience

My experience with Steep House has been totally positive since the day she went in. Mum had dementia, but the care and compassion shown to her at all times was amazing. Mum passed away on the 5th of November, but the care and love shown to us before and after was humbling. I'd like to mention the lifestyle

assistant, who went above and beyond to look after us, nothing was too much trouble. We could spend time with Mum after and weren't put under any pressure to leave. Mum looked on the staff as her second family and she loved them all and I know they loved her too. Many thanks.

Reply from Sydney Lyttleton, Marketing Assistant at Steep House Nursing Home

Thank you for sharing your heartfelt experience with Steep House Nursing Home. We extend our deepest condolences for the loss of your mother. It is heartening to hear that the care and compassion shown to your mum were truly appreciated. Our team strives to create a supportive and loving environment for our residents and their families. We're especially grateful for your kind words about our lifestyle assistant, who went above and beyond to provide exceptional care. Your feedback means a lot to us, and we are here to support you during this difficult time. Thank you again for your review.

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Review from Lee H (Son of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience

My mum moved in on the day we lost our dad. She had Alzheimer’s and it felt like we had lost both parents, she moved in during COVID. The staff kept us updated at all times and my mum was happy in her last few years. Everybody was very professional and caring at all times. Thank you.

Reply from Sydney Lyttleton, Marketing Assistant at Steep House Nursing Home

We greatly appreciate your feedback about Steep House Nursing Home and the care provided to your mother during a challenging time. The staff's professionalism and care, along with keeping you updated, were greatly valued as your mother transitioned to her new home. It's reassuring to know that she was happy during her last few years. Thank you again for sharing your thoughts.

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Review from Sheila H (Sister-in-law of Resident) published on 25 October 2023
Submitted via Website • Report

Overall Experience

My sister-in-law's health has improved so much from being at the nursing home.
All the staff are very welcoming, kind and considerate.
I would highly recommend Steep House.
The annual fair was the first time I had been; it was well organised and a great day out.

Reply from Sydney Lyttleton, Marketing Assistant at Steep House Nursing Home

Thank you for your review. Our welcoming and compassionate staff at Steep House Nursing Home work diligently to provide the best care possible for our residents. We're also delighted that you enjoyed our well-organised annual fair; our lifestyle team always aim to create enjoyable and memorable experiences for residents and their families. Thank you for your kind words and support.

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Review from Andrew W (Son of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience

My mum has been at Steep House for around three years now, so I am able to give a good rounded out review of the staff and overall service provided at Steep House.
I have to say that during the whole time Mum has been staying at Steep House, even during the Covid Pandemic, that Mum's care has been

nothing short of fantastic!
The management has been very fair and also kept my sister and myself informed of any changes or events or any concerns about Mum's welfare and health. All the staff provide a fantastic level of care, whether in caring for my Mum's health needs or in the entertainment and the team of 'Mr Fixits' that keep everything working properly and looking good! And not forgetting the good food provided and the lovely lady staff member who welcomes you!
It is like an extended family for us and Mum and I want to say a massive thank you to everyone. So thank you very much again for all your care, love, support and and hard work! I will be booking my room soon!

Reply from Sydney Lyttleton, Marketing Assistant at Steep House Nursing Home

We appreciate your comprehensive review of your experience at Steep House over the last three years. It's evident that our staff's dedication and the facility's management have met your expectations in providing top-quality care and services. Your warm words and sense of our facility as an extended family are heartening, and we're thankful for your kind words and ongoing support. Thank you again for your valuable feedback.

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Review from Deborah W (Daughter of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience

My mum is very settled and happy at Steep House. She is looked after so well by all her carers and we cannot thank them enough! Mum’s care needs are quite considerable but nothing is too much trouble. Everyone is so caring and considerate, going the extra mile to help her. She loves her room and the

beautiful lounge overlooking the garden, the kind personal touches and gentle words of encouragement. Good laughs too! We are very grateful for this, knowing that Mum is being given exceptional care by everyone.

Reply from Sydney Lyttleton, Marketing Assistant at Steep House Nursing Home

Thank you for sharing your positive experience with Steep House Nursing Home. It's heartening to hear that your mother is thriving and content in the care of our dedicated staff. We take great pride in going the extra mile to meet the considerable care needs of our residents and create a comfortable, supportive environment. Your kind words about the exceptional care, the beautiful surroundings, and the compassionate team mean a lot to us. Your feedback will be shared with the rest of the team, who will be delighted to hear your review.

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Review from Jackie S (Friend of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience

Whenever I visited my friend, she was kept clean and comfortable, in a nice room with own toilet. The staff have always been friendly and welcoming, especially the lady who regularly mans the reception. There is always a wide range of activities on offer for those wishing to take part.

Reply from Sydney Lyttleton, Marketing Assistant at Steep House Nursing Home

We appreciate your feedback about your visits to Steep House Nursing Home. It's great to hear that your friend is consistently kept clean and comfortable in a pleasant room. Our friendly and welcoming staff, especially our receptionist, have made a positive impact on your visits. The availability of a wide range of activities for those interested is also a commendable aspect of the facility. Thank you for sharing your thoughts.

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Review from Mark W (Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience

I have a physical injury and am extremely well looked after at Steep House. Indeed, I consider myself most fortunate to be here.
The management, nursing, administrative and care personnel are efficient, professional and attentive. A particular strength lies in the multinational makeup of high-quality

and competent staff members, resulting in a pleasing, friendly and caring atmosphere where nothing is too much trouble. This prevailing affection, created and maintained by these good people, is heartening to me and assuredly to other residents, let alone their guests.
Better segregation from occasional disturbances caused by residents with dementia would be appreciated if this is possible, if the problems become acute action is taken. A GP visits weekly and medication is strictly controlled by the reliable nursing staff. Food is first class with kitchen staff very willing to cater for individual preferences.
Accommodation standards are good, rooms are thoroughly cleaned and waste baskets are emptied regularly. Highly recommended.

Reply from Sydney Lyttleton, Marketing Assistant at Steep House Nursing Home

We appreciate your feedback about Steep House Nursing Home. It's heartening to hear that you are receiving excellent care. The efficient, professional, and attentive management, nursing, administrative, and care personnel, along with the multicultural staff, create a friendly and caring atmosphere. Your feedback on the prevailing affection and the efforts to address disturbances is valuable. It's great to know that medical care is well-managed, the food is first-class, and accommodation standards are good. Thank you for highly recommending Steep House Nursing Home.

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Review from Mark H (Son of Resident) published on 30 March 2023
Submitted via Website • Report

Overall Experience

I would like to commend all the staff at Steep House for the fantastic compassion, care, and support they provided my mother over just a few months when she transferred from a former residential care home following a fall to a hospital and then to Steep House Nursing Home as her Alzheimers/Dementia

had worsened and her nursing and care needs considerably increased. Mum was taken in at short notice and though quite unwell, was treated tirelessly by all staff and carers with kindness, dignity, and respect, and we were kept suitably informed of her condition each and every day. Sadly the outcome was inevitable, if sooner than we thought, but we did get to spend Mum’s last hours with her as she passed away comfortably and peacefully in the lovely surroundings of Steep House. It is difficult to express our gratitude to all the kind and generous staff who did their best to keep Mum well and nourished and maintain as good a quality of life as someone in her condition could enjoy. Thank you.

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Review from Philip M (Son-in-law of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience

Having been a resident suffering from dementia for almost five years, our mother was so well looked after, and she considered this her home. We knew from the first welcome when looking at Steep House that this was the right place for her.
All the staff are absolutely wonderful, and whether it's the

carers, nursing team, support staff and management, everyone takes responsibility and really does care. It can be a troubling environment at times, but we had complete confidence in the way that she was looked after, and she struck up some real connections and friendships with the team there.
A special mention to one lady who was always warming and friendly at reception, another lady who was continually cheerful and motivating with all the activities, and the manager who kept us updated, managed and guided us through the various challenges. There are plenty of other team members that stand out and are so caring and helpful.
We will always be so grateful to all at Steep House; thank you.

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Meet the Team (8)

Lijo Renji

Job Title: Home Manager

Joined: 2015

I have been working with the Future Care Group since 2014. I trained and qualified as a nurse before moving to management. With my background in management & health and social care, I have worked at strategic levels to ensure that high standard of care is delivered across our home. I work closely with residents’ family and friends as well as ensure that care is delivered on an individualised level. I enjoy working at Steep House in particular because the team we have is so dedicated and caring which makes me a proud Manager.

I describe myself as honest, cheerful, caring and I take pride in making the residents at Steep House happy. I enjoy listening to residents’ needs and seeing them smile and laugh is the most rewarding part of my job! I take pride in leading the team. I have a strong conviction that each resident should have the opportunity to live their life as they wish to.

Leejia Prakash

Job Title: Deputy Manager

Joined: 2011

I chose to be a team member because of a friendly and caring nature of the home. I have quality and leadership skills; I am highly focused on providing the best possible care for my residents. I pride myself on my professionalism and leading my nursing and health care Assistant team in carrying out every duty to the highest standards.

I am a Qualified Nurse with 8 years of experience in hospital and Nursing home settings. I started my career with LRH as a nurse in 2011 and was promoted as the head of care in 2015.

The best part of my role is keeping my residents happy, safe and comfortable.

My role is important because my residents and their families along with staff know that I am there to help and support them when they need it and I always go that extra mile to make them happy.

In my spare time I like to read, take care of a garden and spend time with my family.

Martyn Ball

Job Title: Maintenance Manager

Joined: 2004

I started my career at Steep House in 2004 as a Maintenance Manager. Prior to taking up this role, I was a security manager for many years, where I gathered my knowledge of systems and compliance. I was also serving in the Army for 17 years. My last eight years were spent on Thorney Island where I gained most of my experience in all sorts of maintenance. I am a very caring and hardworking person, who will give 100% on a daily basis to ensure that our residents are in a safe and compliant environment.

Paulose Vadakumcherry

Job Title: Senior Nurse

Since joining Steep House in 2016, I enjoyed making sure our residents are healthy and well cared for. Being a part of a hardworking team has been a great pleasure!

Kerry Dale

Job Title: Lifestyles Lead

Joined: 2022

I started working in the care industry 8 years ago, looking after people in their own homes. I found that the part of the job I enjoyed most was the interactions with the elderly. I worked as a carer at Steep House for a couple of years before taking on Lifestyle Lead’s role. Being a Lifestyle Lead allows me to spend time talking and interacting with the residents, providing them with as much variety and entertainment in their daily lives as possible, as well as giving them someone to talk to when they need it.

My family and I live at a local school where my husband teaches. I have two children aged 19 and 22 and two small dogs. I love music (I play piano and guitar), doing jigsaw puzzles and spending time with family and friends.

Sandra Owens

Job Title: Lifestyle Assistant

I thoroughly enjoy engaging with residents and encouraging them with a range of activities available at Steep House. Being a team member, allows me to utilise my fantastic team's strengths and work together to improve residents' time here.

One of the favourite parts of my role is when a resident has enjoyed an activity or has surprised themselves by engaging in an activity.

Outside of work, I enjoy spending time with family and friends.

Sarinya Lush

Job Title: Head Chef

Joined: 2009

Before joining the Steep family in 2009, I worked in an Asian restaurant, where I acquired valuable knowledge and skills that I now bring to my role here.

I find immense joy in working with our residents, ensuring they receive meals tailored to their preferences and supporting them in maintaining a healthy lifestyle. My dedication extends beyond the kitchen, and at home, I’m kept busy by my wonderful husband and three children—a daughter and twin boys.

Food holds a special place in my heart, and I’m passionate about it both personally and professionally. In my free time, I indulge in my love for baking and creating delicious Asian dishes. Interestingly, I also learned to cook English dishes from my talented mother-in-law.

I’m excited to be a part of the Steep team and contribute to the well-being of our residents through my love for food and culinary expertise. Let’s create memorable dining experiences together!

Susan Norman

Job Title: Head of Housekeeping

I have been working at Steep House for 10 years. I started as a Housekeeper and I got promoted to Head of Housekeeping in 2019.

The best part of my role is making sure the home is kept clean.

My role is important because I oversee the smooth running of the housekeeping and laundry departments. I also make sure our residents live in a clean, comfortable and safe environment.

We have had many compliments on how nice the home looks and how good it smells. I take great pride in my job as it is very important the residents feel that their home is kept clean and safe.

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Steep House Nursing Home Reviews (103)

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Care Quality Commission (CQC) Rating

Overall
Good

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Awards / Recognitions (1)