Steep House Nursing Home

Tilmore Road, Petersfield GU32 2HS

9.9 103 Reviews

Funding & Fees Guide for Steep House Nursing Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care from £1,550
Self-Funded Residential Dementia Care from £1,550
Self-Funded Nursing Care from £1,800
Self-Funded Nursing Dementia Care from £1,800
RESPITE Self-Funded Residential Care from £1,700
RESPITE Self-Funded Residential Dementia Care from £1,700
RESPITE Self-Funded Nursing Care from £1,800
RESPITE Self-Funded Nursing Dementia Care from £1,800

All Fees are subject to a full assessment by the care home

(these prices are only a guideline, please contact Steep House Nursing Home to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Phone Point in own room

Residents Internet Access

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from Michael M (Friend of Resident) published on 1 December 2017
Submitted via Postal Card • Report

Overall Experience

I have a good friend who is a resident and whom I regularly visit. I find the home welcoming and the staff friendly and caring. They show a strong empathy towards their residents. The home is always clean and they are well maintained with its upkeep. Staff interact with visitors which I find reassuring

and they smile.

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Review from Gina T (Daughter of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience

Steep House nursing home has a welcoming atmosphere.
The staff are caring and willing to help.
The entertainment department was always getting the residents doing things and having fun.
My father liked some of the games which were played and enjoyed the outings.

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Review from Marion S (Wife of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience

We found Steep House nursing home was good for my husband who lived there for 18 months.
The staff were always helpful and friendly and cared for him.
A lot of effort was put into entertainments to keep the residents amused.

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Review from Julia S (Daughter of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience

A very professional nursing home.
Caring staff.
My father arrived from hospital in a terrible state and they managed to nurse him back to a coherent human being.
The nursing staff are very professional and the activities staff keep the residents entertained on a daily basis.
Good to see the home

refurbished over the last couple of months.

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Review from Anthony V (Son of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience

My mother has spent six years in the home and has been very happy.
The care has been excellent and the staff friendly and helpful.
We would definitely recommend.

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Review from M D (Daughter of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience

I am so impressed by all the lovely staff at Steep House.
They are all so kind, gentle and patient with all the residents.
They work such long hours and some days I can see it's not easy to cope with but they always smile and do their best to comfort and help the residents.
As regards 'Activities',

there are always new things to keep residents thinking, remembering and plus a little exercise.
Also, all the staff are always available for any queries or help.
Nothing at Steep House is ever too much trouble.

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Review from J B (Granddaughter of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience

My Grandmother has settled well into life at Steep House.
The staff work hard to ensure residents are happy and occupied and are patient and caring at all times.
Residents are treated with dignity and respect at all times.

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Review from K V (Friend of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience

Whenever I visit my friend I have always found the staff to be very caring and kind.
Also always smart and clean in appearance, very quick to respond to the buzzer.
The staff at the reception are very helpful and the maintenance man amusing, friendly and goes above and beyond his role.

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Review from A Q (Daughter of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience

As a visitor to the home, I have always been well received by a friendly and welcoming team, and phone calls made to Steep House enquiring about my father's health have always been kindly and patiently handled.

The atmosphere is friendly. Efforts made to encourage residents to use the garden, a facility

that has been much improved by the team during my father's stay.

The sensitivity and kindness with which his ending was handled was greatly appreciated by his family. He died on November 20th.

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Review from Alyson R (Granddaughter of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience

Dad had wonderful care despite not wanting to be resident in the home leaving his wife.
The staff and friendliness were very good.
Thank you for his last 18 months.

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Review from Pauline Q (Wife of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience

My husband came to Steep House in April 2016 suffering from Parkinson's.
He has had good care given with attention to his dignity and condition; care accompanied by an interest in his work and home life and with a sense of humour.
The chain of command between members of staff has been excellent.
I

have always been warmly received by the reception staff.
And a group of staff even got my car started after the battery went flat.
But, oh please, can the residents have better coffee!!
My husband is now receiving end of life care.

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Review from A C (Daughter of Resident) published on 22 November 2017
Submitted via Postal Card • Report

Overall Experience

My mother lived happily at Steep House for over 6 years. The atmosphere is always warm, welcoming and happy, with lots going on.
All the staff, in all departments, are polite, friendly and eager to help. The care and devotion shown to my mother over final weeks was quite exceptional. I could not have

asked for better. I would highly recommend Steep House.

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Review from Katherine T (Daughter of Resident) published on 26 September 2017
Submitted via Website • Report

Overall Experience

My father spent the last two years of his life at Steep House where the level of care, comfort and companionship he enjoyed made these two happy years for him. The support and kindness afforded to us, his family, by the staff at Steep House upon his death was outstanding, extremely touching and tremendously

supportive. We remain so very grateful to everybody at Steep House for making father's last years comfortable and cheerful.

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Review from H S (Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience

Staff were excellent, kind, friendly and also willing to help and very understanding. Throughout my stay, I was happy, relaxed and well cared for.
The only "blip" was the cleanliness of my room: After I had moved in, the floor was not cleaned all the way under the bed. Rubbish behind bedside cabinet

when I arrived - left. Bathroom sink and toilet were not cleaned except once. Shelf under sink never cleaned. Urinal never cleaned. Old stale hard urine on the bottom.

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Review from Alison C (Daughter of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience

From the moment we saw Steep House Nursing Home we decided it was the best nursing home we had seen in the area. The welcome was extremely friendly and helpful. My father settled in quickly and great appreciated the party and cake laid on for his birthday the day after.
He preferred to remain in his

own room, therefore, did not use all the facilities hence my grading. He was beautifully looked after and cared for. My only sadness was that on the day he died they only rang our mobile numbers and not the landlines which meant we only go there 15 minutes after he died. A call on the landline would have ensured that we would have got there in time.

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Review from Doreen S (Wife of Resident) published on 7 October 2016
Submitted via Postal Card • Report

Overall Experience

My husband passed away ten days ago after spending fifteen months in Steep House. He was always happy and well cared for. We cannot thank the staff enough for the care given to him. All of the staff were kind, courteous and caring despite the difficult job they have to do. Nothing was ever too much

trouble which meant a lot to us. The staff always had a smile on their face and were always welcoming. Should I ever need to be cared for this would be my choice.

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Review from Rosemary M (Wife of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience

I can not express enough how kind, caring, helpful, nothing was too much trouble, every department was so good, and I mean EVERY department, to the patient and the next of kind, the staff were brilliant.
The rooms were well decorated, and it also helped being able to take your own possessions. It

was nice having a kitchen for the family going to visit to make tea and coffee. I am not surprised they won an award for 2016. I would recommend them to anyone.

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Review from Mike W (Son of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience

I found that the care and attention given to my father was excellent. The level of attention to detail and the personal touch of all the staff is superb, whether that be for nursing care, meals, activities or general administration. The facilities, cleanliness and ambience of the home are also excellent.

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Review from David R (Son-in-law of Resident) published on 2 May 2016
Submitted via Postal Card • Report

Overall Experience

My mother-in-law came to stay here from last summer. She was made to feel welcome from day one, and was amazed by how quickly everyone recognised her and referred to her by her first name. As a family we found the management team had an open door policy and were always available when needed. The reception

area, was also welcoming as was the receptionist. The carers were wonderful, always willing to help as were the nursing staff. Mum found out everyone from the kitchen staff, house cleaning, maintenance and especially activity team quickly accepted her which helped her settle better than we expected. The team helped make mum's time here one that we as a family will always grateful.

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Review from Barbara D (Daughter of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience

My father was at Steep House Nursing Home for nearly two years and was wonderfully cared for until his passing. He was treated with such care and dignity in his final days and great respect was shown to us his family.

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Total of 103, showing 81-100

Meet the Team (8)

Lijo Renji

Job Title: Home Manager

Joined: 2015

I have been working with the Future Care Group since 2014. I trained and qualified as a nurse before moving to management. With my background in management & health and social care, I have worked at strategic levels to ensure that high standard of care is delivered across our home. I work closely with residents’ family and friends as well as ensure that care is delivered on an individualised level. I enjoy working at Steep House in particular because the team we have is so dedicated and caring which makes me a proud Manager.

I describe myself as honest, cheerful, caring and I take pride in making the residents at Steep House happy. I enjoy listening to residents’ needs and seeing them smile and laugh is the most rewarding part of my job! I take pride in leading the team. I have a strong conviction that each resident should have the opportunity to live their life as they wish to.

Leejia Prakash

Job Title: Deputy Manager

Joined: 2011

I chose to be a team member because of a friendly and caring nature of the home. I have quality and leadership skills; I am highly focused on providing the best possible care for my residents. I pride myself on my professionalism and leading my nursing and health care Assistant team in carrying out every duty to the highest standards.

I am a Qualified Nurse with 8 years of experience in hospital and Nursing home settings. I started my career with LRH as a nurse in 2011 and was promoted as the head of care in 2015.

The best part of my role is keeping my residents happy, safe and comfortable.

My role is important because my residents and their families along with staff know that I am there to help and support them when they need it and I always go that extra mile to make them happy.

In my spare time I like to read, take care of a garden and spend time with my family.

Martyn Ball

Job Title: Maintenance Manager

Joined: 2004

I started my career at Steep House in 2004 as a Maintenance Manager. Prior to taking up this role, I was a security manager for many years, where I gathered my knowledge of systems and compliance. I was also serving in the Army for 17 years. My last eight years were spent on Thorney Island where I gained most of my experience in all sorts of maintenance. I am a very caring and hardworking person, who will give 100% on a daily basis to ensure that our residents are in a safe and compliant environment.

Paulose Vadakumcherry

Job Title: Senior Nurse

Since joining Steep House in 2016, I enjoyed making sure our residents are healthy and well cared for. Being a part of a hardworking team has been a great pleasure!

Kerry Dale

Job Title: Lifestyles Lead

Joined: 2022

I started working in the care industry 8 years ago, looking after people in their own homes. I found that the part of the job I enjoyed most was the interactions with the elderly. I worked as a carer at Steep House for a couple of years before taking on Lifestyle Lead’s role. Being a Lifestyle Lead allows me to spend time talking and interacting with the residents, providing them with as much variety and entertainment in their daily lives as possible, as well as giving them someone to talk to when they need it.

My family and I live at a local school where my husband teaches. I have two children aged 19 and 22 and two small dogs. I love music (I play piano and guitar), doing jigsaw puzzles and spending time with family and friends.

Sandra Owens

Job Title: Lifestyle Assistant

I thoroughly enjoy engaging with residents and encouraging them with a range of activities available at Steep House. Being a team member, allows me to utilise my fantastic team's strengths and work together to improve residents' time here.

One of the favourite parts of my role is when a resident has enjoyed an activity or has surprised themselves by engaging in an activity.

Outside of work, I enjoy spending time with family and friends.

Sarinya Lush

Job Title: Head Chef

Joined: 2009

Before joining the Steep family in 2009, I worked in an Asian restaurant, where I acquired valuable knowledge and skills that I now bring to my role here.

I find immense joy in working with our residents, ensuring they receive meals tailored to their preferences and supporting them in maintaining a healthy lifestyle. My dedication extends beyond the kitchen, and at home, I’m kept busy by my wonderful husband and three children—a daughter and twin boys.

Food holds a special place in my heart, and I’m passionate about it both personally and professionally. In my free time, I indulge in my love for baking and creating delicious Asian dishes. Interestingly, I also learned to cook English dishes from my talented mother-in-law.

I’m excited to be a part of the Steep team and contribute to the well-being of our residents through my love for food and culinary expertise. Let’s create memorable dining experiences together!

Susan Norman

Job Title: Head of Housekeeping

I have been working at Steep House for 10 years. I started as a Housekeeper and I got promoted to Head of Housekeeping in 2019.

The best part of my role is making sure the home is kept clean.

My role is important because I oversee the smooth running of the housekeeping and laundry departments. I also make sure our residents live in a clean, comfortable and safe environment.

We have had many compliments on how nice the home looks and how good it smells. I take great pride in my job as it is very important the residents feel that their home is kept clean and safe.

Steep House Nursing Home

Care Provided by Steep House Nursing Home

Good to Know

Funding & Fees Guide for Steep House Nursing Home

Facilities

Steep House Nursing Home Reviews (103)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

Overall
Good

Bed Vacancies

Awards / Recognitions (1)