Sutton Manor

Sutton Scotney, Winchester SO21 3JX
Submit a Review
9.9 45 Reviews
  • Sutton Manor, Winchester
Sutton Manor offers independent living with additional support available and a care home providing nursing care beds all set within 60 acres of beautiful parkland estate, the former home of film magnate Lord Rank; the ideal blend of high-quality care within a comfortable and beautiful setting.

The 38 independent living properties are located throughout the grounds and include a converted stable block, thatched cottages, newly built residences and a historic water tower.

These are available through a lifetime residency agreement, with nursing home beds available on a weekly fee.

Respite and convalescent care is catered for within the nursing home, which offers 38 individual apartments spanning spacious, private suites through to cosy bed sitting rooms, all with a host of period features.

Single rooms enjoy en-suite bathrooms, while suites also include a separate drawing room and one or more bedrooms, suitable for couples.

On-site facilities include an elegant drawing room, hairdressing salon, reading room, garden room and extensive landscaped grounds and is just a short stroll from the village of Sutton Scotney’s amenities or a short drive from both Winchester and the bustling town of Stockbridge.

A qualified nursing team is on duty 24-hours a day in the nursing home, which prides itself on the exceptionally caring nature of its staff. Food is freshly prepared by dedicated chefs and served in the beautiful dining room or conservatory. Domestic support ensures that all household chores are taken care of, allowing residents to fully enjoy their surroundings and busy events programme.

The independent living properties are supported by a team of friendly wardens, maintenance and gardening teams with regular outings ensuring there is plenty to entertain. Additional support, if required, can be arranged through the company’s own registered domiciliary care agency, HomeCare Finder Ltd.

Show Sutton Manor on the Map

Care Provided by Sutton Manor

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Kamala Limbu (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 3

Funding & Fees Guide for Sutton Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact us for pricing information.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome any time.


  • Parking

  • The is ample parking on site for visitors.


Sutton Manor Reviews (45)

Total of 45, showing 21-40
9.9

Sutton Manor has a Review Score of 9.9 (9.916) out of 10, based on 17 reviews in the last 2 years. Over all time Sutton Manor has 45 reviews.

Overall Experience

  • 43
  • 2
  • 0
  • 0
  • 0

Date Published

45
12
12
17
28

Review from S P (Daughter of Resident) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care from the staff.
Prompt attention to medical problems as they arise.
Very good communication with me and my siblings.
Dad feels safe and well cared for.
Lots of kindness both to Dad and to relatives in a homely environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol E (Daughter of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for at Sutton manor for the past three years, and during this time, her care has been exemplary. We have never had cause to complain, and despite some changes in staff, the attention to detail is faultless. Communication is prompt and reassuring, which is so important and means
we can rest easy knowing that we will be made aware of any changes

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison H (Daughter of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Sutton Manor for six months. During that time, our family have been very impressed with the respectful, polite, kind and attentive staff - they really do care! Dad said the home is "like a hotel" when he moved in - it feels like a home from home - which has made a huge difference
to my dad as he has settled in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K N (Daughter of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at the fabulous Sutton Manor for a few years now with her beloved cat, Topsy. She has a beautiful room looking out over the glorious park views. The staff and management welcomed them both and have always been so supportive, looking after Topsy as well as Mum, both are
much loved. Recently, when my mother was rushed to hospital, the staff stepped up, even more, opting to spend their hard-earned breaks in my mum’s room to keep Topsy company, plus ringing the family for updates and sending their love for us to pass on. Thankfully, Mum is now safely back at Sutton Manor. We, as a family, cannot express our gratitude for everything all the staff and management do to make Mum’s (and Topsy’s) life so comfortable and safe; the consistent compassion and professionalism they show daily goes above and beyond.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John P (Nephew of Resident) published on 21 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My severely disabled aunt has been in Sutton Manor for over a year and has been extremely comfortable and contented.
The general quality of care has been excellent, compassionate, and to be highly recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Myra B (Daughter of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management of Sutton Manor have always provided extremely good care for my very disabled mother (and also for my father, who lives independently in one of the apartments).
During the last very difficult year, it has been an enormous comfort to me to know that my mother is in caring hands
and that her needs will be conscientiously attended to.
On behalf of my brothers and myself, I would like to thank everyone who works at Sutton Manor for all their dedicated care in the face of the kind of health crisis that we have experienced in 2020.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lucy K (Daughter of Resident) published on 21 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful home for the last few months of my Mother's life, we could not have chosen a better place for her. Though she enjoyed her light-filled, airy room and appreciated the views over the pretty grounds, it was the staff that she always spoke most fondly of. From the housekeeping and cleaning staff
through to the nurses and healthcare assistants - their kindness, thoughtfulness and compassion shone daily. Small gestures such as roses from the garden placed on her table and changing the colour of her blanket (blue - more restful) are small examples of outstanding care and attention.
Thank you for providing the best possible care for my Mother - you made her feel loved.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tim E (Son of Resident) published on 28 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father has been a resident at Sutton Manor for over 4 years, and we have never been anything but delighted with the care he receives.
While the venue and grounds are glorious, it is the exemplary attitude of the staff which makes Sutton Manor so special. Nothing is ever too much trouble for the
staff and they have gone out of their way during the pandemic to ensure residents are kept safe while minimising disruption to them.
A good example is the renovation of the Pavillion in the grounds. Since residents in the properties in the grounds can no longer access the drawing-room of the care home, for very good safety reasons, the management has completely renovated a large Pavillion in the grounds to provide a comfortable setting for social interaction. It has been very thoughtfully equipped with a wide range of books and games, coffee/tea-making facilities, TV etc. When the staff was informed that my father was keen to restart his bridge sessions, they immediately ordered a table.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J F (Daughter of Resident) published on 28 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother lived at Sutton Manor for almost six years, during which time she became increasingly frail, both mentally and physically. The staff was unfailingly kind and conscientious in their care of her and our family will always be grateful to them. Her wishes for her end of life care were fully complied
with and the whole family was supported through a difficult time. Furthermore, the care was extended to her much-loved cat who lived with her to the end in great comfort. My only quibble would be with the top management, who remain somewhat distant. Those on-site are excellent and always available.

Reply from Teresa Janes, Head of Sales at Sutton Manor

Thank you so much for your kind review. We are sorry you feel the top management are somewhat distant. The owners are on-site at least 3 days a week and are always available to talk to either in passing or by a dedicated one to one appointment, which can be arranged through any senior staff in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison J (Daughter of Resident) published on 26 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother over the 4 and half years she lived at Sutton Manor was exemplary. She was always treated with the utmost kindness and respect by all staff. The premises are spotless, the furniture attractive and the food delicious and varied. Activities are arranged every day for all to
take part in, in both groups and individually. In her final days the support given to us her family, and to her was outstanding and for which we could not be more grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I C (Sister of Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was a patient at Sutton Manor for 16 months following a severe stroke which left her confined to a wheelchair paralysed down one side, reduced eyesight and speech. The nursing care she received was absolutely wonderful, nothing was too much trouble, the staff were all kindness itself. Their
loving care made life so much easier for her son and myself during a very stressful and sad time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R P (Respite Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in Sutton Manor for two weeks following an ankle replacement. I can honestly say that the whole experience has been very positive. All the staff have been helpful, cheerful and most kind. The food has been delicious and the kitchen staff have accommodated mu orders wonderfully.
An excellent
rehabilitation stay - thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Simon S (Son of Resident) published on 1 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to praise the kindness, warmth, competence, empathy, thoughtfulness of all the staff and management at Sutton Manor. In fact, I cannot praise the kindness and efficiency and patience of the staff highly enough from the top management of to the bottom. All were brilliant. Both my parents were
cared for there, first in a flat and then the main nursing home. Both declined and died there. My mother, most recently, spent six months in the nursing home and has just died, but her whole experience at Sutton was a happy one. In fact, she frequently said she was very happy there, she made many new friends and loved the gardens, but she also praised the staff who were always immensely sensitive and affectionate with her. Her final decline and death were managed with loving care and competent calmness that she clearly appreciated. Altogether, having just lived through this very difficult time, I recommend Sutton Manor very highly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Wife of Resident) published on 31 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was cheerfully and professionally looked after during his respite stays at Sutton Manor.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S S (Friend of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ihave been visiting Sutton Manor nursing home for more than 7 years. I have always found the staff to be very thoughtful, kind and competent. From the top management right down. There is a wonderful atmosphere. It is a home away from home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R P (Husband of Resident) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife with a moderate degree of dementia is in this nursing home. She needs a receives frequent care and attention as she is unable to walk or stand unaided. The care provided is excellent it is significant that many of the staff English and from overseas have been here for a long time. There is a
tradition of staff helping one another and the management is in close contact with staff and patients.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F G (Sister of Resident) published on 22 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very grateful for the excellent care my brother had at Sutton Manor.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah J (Daughter of Resident) published on 28 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Sutton Manor highly enough. The staff are charming, extremely caring and highly professional. Nothing is too much trouble. The food is superb and the grounds beautifully kept. The self-contained apartments are delightful and this is perfect for my father's needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deborah (Daughter of Resident) published on 19 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sutton Manor is set in beautiful grounds, the rooms are spacious and you are able to furnish them to your own taste, making it more like your own home. The nursing staff and carers are all extremely attentive and treat the residents with great respect and dignity. Their patience, understanding and care
is of the highest level. The food is of a very high standard and nothing is too much trouble for the chefs and kitchen staff.


I would have no hesitation in recommending this Nursing Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah C (Daughter of Resident) published on 30 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Sutton Manor is an excellent Care Home and the staff have looked after my Mother with kindness and compassion.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Sutton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.916 for Sutton Manor is calculated as follows: ( (178 Excellents x 5) + (10 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 191 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sutton Manor is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 10 Mar 2025

To find our more about the home's current availability, please contact us directly. We look forward to hearing from you.


Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Kamala

Kamala Limbu

Job Title: Registered Manager

Joined: 2000

Kamala has been part of the Amesbury Abbey Group for 23 years, including 20 as a Registered General Nurse. She gained considerable experience at both Winchester and Salisbury Hospitals, in conjunction with her initial duties within the Group, before moving to a full-time role for 2 years as Deputy Manager at Winton House, followed by 3 further years as Registered Manager. Kamala took up her role as Manager at Sutton Manor in the Summer of 2012 and was a finalist for Care Home Manager of The Year in 2018, winning the award in 2021.