Thalassa Nursing Home

79 Western Way, Alverstoke, Gosport PO12 2NF
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8.7 11 Reviews
  • Thalassa Nursing Home, Gosport
Thalassa Nursing Home is a facility from Numada Healthcare, a family-run business that believes in quality care training and a personal touch. The home welcomes short and long-term needs and carers are experienced in many specialist and complex health issues. The home itself has a charming interior, ideal for a relaxing lifestyle, though there is much to experience and be involved with.

Care Provided by Thalassa Nursing Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 47 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Alexandra Sturmey (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The home has an open visiting policy.


  • Parking
  • Free car park on site.


8.7

Thalassa Nursing Home has a Review Score of 8.7 (8.739) out of 10, based on 4 reviews in the last 2 years. Over all time Thalassa Nursing Home has 11 reviews.

Overall Experience

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7
Overall Experience  Overall Experience 5.0 out of 5

The staff and carers are excellent.

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Overall Experience  Overall Experience 5.0 out of 5

My son, who had severe MS, was a resident in the Thalassa Nursing Home for over 10 years (he recently passed away). During his stay in the Thalassa he was treated in a friendly, compassionate manner and the fact that he survived for over 10 years with this most demanding medical condition is testimony
to the standard of the superb care in the Thalassa Nursing Home. There is simply no better Nursing Home in the area.

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Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Thalassa for just over 10 years, in that time mainly due to Covid there have been many changes of personnel. The home has recovered well and the overall care is now excellent in all respects I’m pleased to say. The new manager has brought the facilities and decor up to a much better
standard, it feels more comfortable and homely.


The staff overall are very receptive to the needs of the service user and listen to any constructive suggestions I may make. The owners of Thalassa are very approachable and visit the home on a very regular basis so communication is extremely good and they appreciate your input as a regular visitor.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred 5 weeks ago to this lovely nursing home. I have to say how very impressed my brothers and I are.
Mum and us were given a warm welcome, staff are so very friendly, lots of smiles and laughter and go that mile to ensure Mum is comfortable. Also the care they are giving to our
mum is excellent. Management and admin are very informative, helpful, and friendly.
I highly recommend this nursing home.

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Overall Experience  Overall Experience 5.0 out of 5

My father spent his last 9 months of life in Thalassa care home. I cannot thank all the staff enough for the love and care they showed to my dad and the wider family. Nothing was ever too much trouble and my dad was cared for so much, until the end.

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Overall Experience  Overall Experience 5.0 out of 5

My father spent his final weeks in Thalassa Nursing Home, upon his arrival to his passing he was treated with the utmost respect and care. The management and staff were extremely helpful and friendly. I went every day to see Dad while he was there and never once was I made to feel in the way. I must
add the home is extremely clean and always smelt fresh and the residents' rooms cleaned every day, the House keeping staff were lovely. The kitchen staff were also excellent and the food looked lovely. Nothing was too much trouble for them. I wish to thank each and every one of the staff for looking after my dad with the respect and care he deserved.

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Overall Experience  Overall Experience 5.0 out of 5

My late mother was a resident at Thalassa for several years, she received exceptionally good all-round care to end of life. I, therefore, was delighted that a room was available for my elderly friend for whom I hold POA. My friend is 87 years old and was admitted to hospital suffering from self-abuse
and severe weight loss. She lived a life of seclusion and was very nervous at the thought of leaving her home. How ever, within a week of care and support from the manager led team at Thalassa, my friend was in tears with happiness and declared “ I am so happy and never want to go home “. The care given to residents in so many ways is very good, respect for confidentiality and privacy, good, plentiful home-cooked meals, professional nursing care and most importantly for myself communication. Yes, it is not the most modern building with glitzy decor but that is overshadowed by the caring and homely atmosphere. All of these components give me peace of mind that I made the correct choice.

Reply from Zahid Datoo, Proprietor at Thalassa Nursing Home

Thank you, the manager and staff will be very appreciative of your comments.


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Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident of Thalassa in November 2017 following the closure of another care home (she had been there only 6 months). From the start, the manager and her team were extremely welcoming and supportive, especially to my elderly father who visited most days. Mum suffered from advanced Alzheimer’s
and Vascular Dementia, among other things. Through his own failing health, dad joined mum in June of this year as a resident. Sadly we lost mum just recently in October, but throughout, the entire team have been helpful, supportive and frankly, like an extended family. If I had to make the decision again of where to put either of my parents, I would not hesitate to choose here. They continue to support dad, keeping a closer eye following the loss of mum which allows me to sleep soundly, knowing he is in their safe hands.
Following the loss of mum recently, Thalassa were kind enough to offer to host the wake following mum's funeral which was a lovely touch, but even more than that, they offered to cater for the event to! How thoughtful is that!

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Overall Experience  Overall Experience 5.0 out of 5

The staff here are absolutely wonderful; they have treated my Grandmother with incredible care and dignity. My Grandmother is provided with excellent home cooked meals which have brought back her appetite and she is looking well nourished. Her room is wonderfully clean, light and airy. I cannot recommend
this care home enough; a wonderful place.

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Overall Experience  Overall Experience 5.0 out of 5

My mum moved into the care home at the end of December due to ill health. The care she received was wonderful. Nothing was too much trouble from the nurses to the care assistants. The food was plentiful and a good variety. Prior to moving into the home my mum was in hospital. She was very happy while
she was in the Thalassa and loved all the staff who often just popped in for a quick chat in between doing their duties. My mum passed away in early April and during the last week of her life, I could not have asked for more. The staff all showed total respect and genuine love towards her. It was a difficult time for my family and myself but the staff helped to get us through each day. I cannot thank the manager and her team enough for the care they provided. I would not hesitate in recommending the Thalassa.

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Overall Experience  Overall Experience 4.0 out of 5

Dad went to Thalassa after a spell in hospital. The care he received was top class. The staff are so friendly and caring, nothing was to much trouble


Food was excellent and plenty of it.


The home was very clean and comfortable very welcoming.


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Current Review Score: 8.7 (8.739)

Overview of Review Score

The Review Score of 8.7 (8.739) out of 10 for Thalassa Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.938 for Thalassa Nursing Home is calculated as follows: ( (45 Excellents x 5) + (3 Goods x 4) ) ÷ 48 Ratings = 4.938

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.801 Points relating to the number of positive Reviews for Thalassa Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4. 4 Positive Reviews ÷ 9.4 = 0.426

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jun 2019

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Frequently Asked Questions about Thalassa Nursing Home

What types of Care is Thalassa Nursing Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Thalassa Nursing Home provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Thalassa Nursing Home have?

There are 39 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Thalassa Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Thalassa Nursing Home to the centre of Gosport?

1.0 mile(s) as the crow flies, distance by road may be significantly further.