The home has an open visiting policy.
Free car park on site.
Thalassa Nursing Home has a Review Score of 8.7 (8.739) out of 10, based on 4 reviews in the last 2 years. Over all time Thalassa Nursing Home has 11 reviews.
Review from Peter D (Son of Resident) published on 24 January 2025
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Review from George M (Father of Resident) published on 19 December 2023
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Review from Garry A (Husband of Resident) published on 7 December 2023
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The staff overall are very receptive to the needs of the service user and listen to any constructive suggestions I may make. The owners of Thalassa are very approachable and visit the home on a very regular basis so communication is extremely good and they appreciate your input as a regular visitor.
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Review from Karen R (Daughter of Resident) published on 18 October 2023
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Review from Jane E (Daughter of Resident) published on 21 July 2022
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Review from Sandra C (Daughter of Resident) published on 17 June 2021
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Review from Janet B (Power of Attorney of Resident) published on 8 April 2020
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Reply from Zahid Datoo, Proprietor at Thalassa Nursing Home
Thank you, the manager and staff will be very appreciative of your comments.
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Review from Sharon L (Daughter of Resident) published on 28 November 2019
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Review from Jessica P (Granddaughter of Resident) published on 16 July 2019
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Review from Corrinne W (Daughter of Resident) published on 7 May 2019
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Review from Susan S (Daughter of Resident) published on 10 December 2015
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Food was excellent and plenty of it.
The home was very clean and comfortable very welcoming.
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The Review Score of 8.7 (8.739) out of 10 for Thalassa Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.938 for Thalassa Nursing Home is calculated as follows: ( (45 Excellents x 5) + (3 Goods x 4) ) ÷ 48 Ratings = 4.938
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.801 Points relating to the number of positive Reviews for Thalassa Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4. 4 Positive Reviews ÷ 9.4 = 0.426
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Jun 2019
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