All inclusive hotel services with full nursing care
Visiting is warmly welcomed and safely supported. Please call reception for details.
Plenty of free parking
Tudor Lodge Nursing Home has a Review Score of 9.7 (9.670) out of 10, based on 14 reviews in the last 2 years. Over all time Tudor Lodge Nursing Home has 52 reviews.
Review from Kevin F (Son of Resident) published on 4 December 2024
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Reply from Jane Palmer, Director at Tudor Lodge Nursing Home
Thank you so much for your thorough review. We will share this with our wonderful team as this feedback will mean the world to them.
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Review from S M (Niece of Resident) published on 19 September 2024
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Reply from Bea Holickova, Manager at Tudor Lodge Nursing Home
Thanks so much for your kind words. We will share them with our brilliant team.
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Review from Julie P (Daughter of Resident) published on 8 July 2024
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Reply from Bea Holickova, Manager at Tudor Lodge Nursing Home
Thank you so much for taking the time to leave such a lovely review. We will share your kind words with our team.
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Review from J N (Daughter of Resident) published on 13 June 2024
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Reply from Jane Palmer, Director at Tudor Lodge Nursing Home
Thanks very much for your kind words. It's reassuring to know that your pre-admission concerns were soon alleviated once you experienced the service on offer. We will be letting the staff know about your kind words!
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Review from A H (Relative of Resident) published on 13 June 2024
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Reply from Jane Palmer, Director at Tudor Lodge Nursing Home
Thanks so much for your kind words. We will share them with our brilliant team.
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Review from Brigitte B (Daughter of Resident) published on 11 June 2024
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Reply from Jane Palmer, Director at Tudor Lodge Nursing Home
Thanks very much for your response and feedback B. We will be in touch directly to address the specific points. Thanks again for the lovely comments about the great team here.
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Review from Niel H (Son of Resident) published on 22 May 2024
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Reply from Jane Palmer, Director at Tudor Lodge Nursing Home
Thank you for your lovely words, N. We really appreciate the feedback and that you've taken the time to send this at a difficult time for your family. We're very grateful and are thinking of you all.
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Review from K B (Brother of Resident) published on 22 May 2024
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Reply from Jane Palmer, Director at Tudor Lodge Nursing Home
Thank you very much for your kind words. We also appreciate the feedback about how we can improve our service and will compile something to assist. Thanks again for your feedback, we will share it with the great team here at Tudor Lodge.
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Review from M F (Daughter of Resident) published on 20 May 2024
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Reply from Jane Palmer, Director at Tudor Lodge Nursing Home
Thanks so much for your kind words. We really appreciate the feedback and will share with our brilliant team.
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Review from Suzanne J (Daughter of Resident) published on 8 May 2024
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Reply from Jane Palmer, Director at Tudor Lodge Nursing Home
Thank you so much for your kind words, which we will share with the brilliant team at Tudor Lodge. We really appreciate you taking the time to give us this feedback.
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Review from Mark C (Son of Resident) published on 7 May 2024
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Reply from Bea Holickova, Manager at Tudor Lodge Nursing Home
Thank you for your review and kind words, we will share them with the team.
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Review from Michael H (Son-in-law of Resident) published on 29 April 2024
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Reply from Jane Palmer, Director at Tudor Lodge Nursing Home
Thank you for your review and kind words, we will share them with the team.
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Review from Chris K (Son of Resident) published on 8 January 2024
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Reply from Bea Holickova, Manager at Tudor Lodge Nursing Home
Thank you very much for your kind words about our staff, care and facility. We really appreciate it
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Review from L H (Daughter of Resident) published on 7 December 2023
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Review from Derryck M (Son of Resident) published on 9 January 2023
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Reply from Bea Holickova, Manager at Tudor Lodge Nursing Home
Thank you very much for your kind words about our staff, care and facility. We really appreciate it.
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Review from Ian W (Son of Resident) published on 18 July 2022
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Reply from Bea Holickova, Manager at Tudor Lodge Nursing Home
Thank you for your very kind comments. We will share them with our team who will really appreciate them.
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Review from Nichola R (Daughter of Resident) published on 30 June 2022
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Reply from Bea Holickova, Manager at Tudor Lodge Nursing Home
Thank you so much for your kind words, we really appreciate them. We'll pass on your comments to the team.
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Review from Rose L (Wife of Resident) published on 30 June 2022
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Reply from Bea Holickova, Manager at Tudor Lodge Nursing Home
Thanks very much for your kind words. It's always an honour to be chosen to provide care to your loved ones and getting to know their family members.
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Review from W W (Daughter of Resident) published on 27 June 2022
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Reply from Bea Holickova, Manager at Tudor Lodge Nursing Home
Thank you so much for your very kind words. It’s always an honour to be chosen to give care to someone and we appreciate your review.
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Review from Richard B (Son of Resident) published on 27 June 2022
Submitted via Website •
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Reply from Bea Holickova, Manager at Tudor Lodge Nursing Home
Thank you for your very kind comments. We will share them with our team who will really appreciate them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.670) out of 10 for Tudor Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.816 for Tudor Lodge Nursing Home is calculated as follows: ( (134 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 163 Ratings = 4.816
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.854 Points relating to the number of positive Reviews for Tudor Lodge Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4. 14 Positive Reviews ÷ 16.4 = 0.854
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Dec 2018
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