Review from Abigail M (Daughter of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience

My dad never wanted to go into a nursing home, but sadly we had no choice. The staff and the standard of Tudor Lodge made this situation for him and us, so much better than we could ever have imagined. I cannot thank the staff enough for caring for my dad in his final days, and I am so glad that it

was Tudor Lodge where he ended up.

Reply from Jane Palmer, Director at Tudor Lodge Nursing Home

Thank you so much for your kind words, we really appreciate them. We'll pass on your comments to the team. We understand it's a really difficult decision and we try hard to make it as smooth and stress-free as possible, so I'm glad that's how it felt to you too. It was a pleasure to look after him.

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Review from Joyce S (Wife of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience

I was very pleased that my husband was sent to this nursing home directly from the hospital. I had already heard that it had a good name. I was very impressed by the care he received; he had balance and mobility problems, and I know that I could not manage to care for him at home. He told me that it

was very nice, and the staff were lovely. I was treated with respect. As I visited daily, I witnessed the carers moving him and making sure he was comfortable. When he sadly died here, the staff were so good to me, did all they could to help. Thank you, Tudor Lodge.

Reply from Jane Palmer, Director at Tudor Lodge Nursing Home

Thanks very much for your kind comments, we all appreciate them. We're so glad that we were able to help make a sad time more bearable. It is always an honour to care for someone's loved one and we never forget that.

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Review from Nigel N (Son of Resident) published on 13 April 2022
Submitted via Website • Report

Overall Experience

Words cannot express our gratitude to Tudor Lodge and all their staff for their support during my mother's and father's last days. They made their transition an act of love and dignity. We will forever be grateful and hope that when our time comes, we can stay at Tudor Lodge and transition with the

same dignity and care my parents experienced. From our family to the Tudor Lodge family and their beautiful bench gift, honouring our parents, we will be eternally grateful. With much love and appreciation.

Reply from Jane Palmer, Director at Tudor Lodge Nursing Home

Thank you so much for this lovely review. Both your parents were a big part of the home and are sadly missed by us all. It was a pleasure caring for them and as a result, meeting you and your family too. We hope our paths cross again in happier circumstances!

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Review from Jane N (Daughter of Resident) published on 5 April 2022
Submitted via Website • Report

Overall Experience

We were in total awe of the amazing staff, their patience and loving care they gave our mum in her sadly, very short stay at Tudor Lodge. They went above and beyond to make sure Mum's needs were met and to make her as comfortable as possible, whilst supporting us too. The modern facilities were of a

high standard. Highly recommended.

Reply from Jane Palmer, Director at Tudor Lodge Nursing Home

Thank you very much for your kind words about our staff, care and facility. We really appreciate it.

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Review from Chris K (Son of Resident) published on 18 March 2022
Submitted via Website • Report

Overall Experience

Tudor Lodge is by far head and shoulders above any I have seen. The residents' rooms are modern, light and airy and are furnished to a high standard, the communal area is bright, inviting, comfortable and homely. The accommodation is only overshadowed by the exceptional staff, every member of the team

regardless of their position has been friendly, cheerful and highly professional and the level of care provided to our mother was excellent. I would highly recommend Tudor Lodge, its management and the dedicated team of nurses, carers and auxiliary staff. Sadly, our mother has now passed aged 93 and we take comfort in the knowledge that she received the best possible care.

Reply from Jane Palmer, Director at Tudor Lodge Nursing Home

Thank you for your very kind comments. We will share them with our team who will really appreciate them.

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Review from Geoffrey D (Husband of Resident) published on 5 November 2021
Submitted via Postal Card • Report

Overall Experience

Treated with the utmost respect by the staff.

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Review from Michael B (Husband of Resident) published on 23 August 2021
Submitted via Postal Card • Report

Overall Experience

My wife was admitted to your home for end of life care. I can't fault Tudor Lodge at all. Because of the wonderful care that she has been receiving, we have had our wife/mum around for longer than anticipated. The standards of the establishment are 100%, to include all aspects of the home. We couldn't

ask for more.

Reply from Jane Palmer, Director at Tudor Lodge Nursing Home

Thank you so much for your very kind words. It’s always an honour to be chosen to give care to someone and we appreciate your review.

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Review from Nicola S (Daughter of Resident) published on 23 August 2021
Submitted via Postal Card • Report

Overall Experience

Perfect facilities, staff, nurses, owners, all lovely. I couldn't ask for anywhere better for my Mum in her last weeks No negatives, all positives to say about Tudor Lodge Nursing Home in its entirety. Dad has already requested that he goes there is needed.

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Review from Barbara H (Wife of Resident) published on 22 June 2021
Submitted via Postal Card • Report

Overall Experience

My husband is very poorly and in need of nursing care, previously having been in hospital, it was decided to transfer him to Tudor Lodge. I couldn't be more delighted with the care and understanding of his needs, shown by the staff at Tudor Lodge. Everyone, and I mean everyone, is kind and courteous

to me as a visitor, always making me feel welcome in these difficult times. A big thank you to everyone.

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Review from Anthony S (Son of Resident) published on 27 May 2021
Submitted via Postal Card • Report

Overall Experience

Due to the strict Government restrictions, I have not been able to go into the home at all. The staff have always been pleasant and helpful when I talk to them on the phone or in-person at the doorway. My mother does complain about the service and meals, but she is 92 and has memory issues and is often

very confused, so she may be complaining about something that either never happened or did so in a different location.

Reply from Jane Palmer, Director at Tudor Lodge Nursing Home

Thank you for your review. We have allowed visiting in line with Government guidelines and have always championed visiting at our home. We built visiting pods 3-months after the pandemic happened, and allowed indoor visiting as soon as the Government allowed it to, with the use of lateral flow tests. You are very welcome to visit at any time. We have written to all relatives about the visiting guidelines each month. Please talk to us directly about any concerns around visiting and any concerns around confusion about the service offered. Everything is documented, everyone receives the service that meets their needs and their wants, and we always go over and above meeting residents daily life inspirations! We are happy to help and provide you with personal details, we'll be in touch with you directly soon. Kindest regards.

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Review from A T (Husband of Resident) published on 9 December 2020
Submitted via Postal Card • Report

Overall Experience

My wife has been a resident at Tudor Lodge for 2 years and I am very satisfied with all the care she is given. When I visit I am treated as a friend. A big thank you, Tudor Lodge.

Reply from Jane Palmer, Director at Tudor Lodge Nursing Home

Thanks so much for your kind words. We look forward to seeing you again soon and are delighted we now have the tests available to let you finally hold hands and hug!

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Review from Neil C (Son of Resident) published on 26 November 2020
Submitted via Postal Card • Report

Overall Experience

With COVID it is difficult to fully rate all the options below. A COVID secure area was provided, but my father is very deaf (sometimes the batteries are flat in his hearing aid, would be good if can always be checked before a visit) and therefore it is difficult to communicate at the best of times.

My father looked clean and well cared for the staff were friendly and welcoming when we arrived. Good COVID-19 protocols and arrangements in place.

Reply from Jane Palmer, Director at Tudor Lodge Nursing Home

Thanks very much for your feedback and battery suggestion, which we'll action of course. Glad to hear you are enjoying our new covid secure indoor visiting areas. We'll let you know about our 5-star activity program, and will send you some information - you can also follow us on Facebook to see daily updates. We're thrilled to know you'd highly recommend us so thanks again.

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Review from Sue Y (Wife of Resident) published on 12 November 2020
Submitted via Website • Report

Overall Experience

My husband was admitted to Tudor Lodge in August for end of life care.
His room is lovely, with garden access and views, which he really appreciates.
We have both been treated with the utmost kindness, dignity and respect by all the staff, who are doing a superb job, considering all the current and

ongoing Covid restrictions on them. The daily care received by my husband is always delivered with genuine affection and concern for his needs by all the lovely staff.
In the absence of their usual outside entertainment, they are doing their utmost to keep all the residents happy and entertained each day, with appropriately themed activities, often with meals to match! And the food is always plentiful and delicious.
It's always a concern when a loved one has to go into care, but I can honestly say I would have no hesitation recommending Tudor Lodge to anyone considering this option.

Reply from Jane Palmer, Director at Tudor Lodge Nursing Home

Thank you so much for your kind words. We're enjoying the 'normal life' atmosphere in the home and the visits where possible.

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Review from Carol H (Daughter of Resident) published on 23 March 2020
Submitted via Website • Report

Overall Experience

My mother has been a resident at Tudor Lodge for 9 months. She was admitted with dementia, as she required specialist care.
My family viewed other care homes but were blown away by the level of service and care provided by all the staff and management at Tudor Lodge.
Luckily there was a place available

for her after she had a fall at home resulting in hospitalisation. Since Mum has been at Tudor Lodge she has maintained her level of dementia.
There are activities most days with visiting musicians, animal groups, singing and craft days as well as bingo.
We cannot thank the staff for all the hard work they do as well as being so very patient.
We can now visit our mother in lovely surroundings knowing that she is so well cared for, leaving my father time to visit every day, giving him a break after he had worked for some years to look after mum with help from the rest of the family.

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Review from M A (Son of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience

My mother has been at Tudor Lodge for four months. She is now settled and eating and drinking much better - her mood has also improved.
I can't fault the care given to my mother and am now able to relax knowing she is safe and well looked after. Management and staff are always friendly and helpful.

Reply from Jane Palmer, Director at Tudor Lodge Nursing Home

Thanks very much for your kind words and for choosing Tudor Lodge.
Jane Palmer, Owner.

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Review from E C (Niece of Resident) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience

My aunt spent the last few months of her life being cared for at Tudor Lodge. She was taken in, with a very short life expectancy, however, the care was so good that she actually improved and lived to celebrate her 100th birthday in the home. She died in October. Everything about Tudor Lodge was top-notch,

with lovely, caring staff and a management team to match. I cannot fault them. Thanks for everything.

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Review from S T (Niece of Resident) published on 14 November 2019
Submitted via Postal Card • Report

Overall Experience

What more could one ask - nothing was too much trouble here. Beautifully appointed care home in which my Aunt spent the last few months of her life. The dedication and care shown to her by management and care staff were exceptional. Her room was very comfortable and clean with french doors opening onto

a lovely garden area. The whole building was well maintained, bright and clean, with a noticeable feeling of calm/restfulness.

Reply from Jane Palmer, Director at Tudor Lodge Nursing Home

Thanks so much for your kind words. We really care about the residents and their families and we're delighted this is easy to recognise. Jane Palmer, Owner.

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Review from Angela B (Daughter of Resident) published on 11 November 2019
Submitted via Website • Report

Overall Experience

The care shown to my mum during her five-month stay at Tudor Lodge was outstanding on every level.
She was shown respect and kindness throughout her stay. The nursing care was of the highest standard.
The kindness also shown to my father and all the family throughout mums illness and especially during

her last weeks and days was also outstanding.
This was as near to her real home as we could get and I couldn't recommend Tudor Lodge highly enough.

Reply from Jane Palmer, Director at Tudor Lodge Nursing Home

Thanks so much for your kind words. It's always an honour to be chosen to look after someone and it's a pleasure to meet the wider family.

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Review from A F (Son of Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience

We put Mum into Tudor Lodge Nursing Home after she had a serious fall at her flat in Winchester (independent living). She was concussed, confined to her bed and was very poorly, (middle of March 2019). As a family, we couldn't see any way she would make her 100th birthday, (25th June 2019). However,

with the 1st class 24/7 care given by all the staff at Tudor Lodge, Mum recovered to such an extent that she got her appetite back, was able to feed herself and sit for most of the day in a cosy armchair and got involved in some activities - she made her 100th birthday easily. She died peacefully in her sleep at the home on 13th September 2019.

Reply from Jane Palmer, Director at Tudor Lodge Nursing Home

Thanks for your kind feedback, it was a pleasure to share her 100th Birthday with everyone.

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Review from Angela F (Granddaughter of Resident) published on 19 September 2019
Submitted via Website • Report

Overall Experience

My gran was admitted to Tudor Lodge after a fall in her home initially for a respite stay. She ended up staying permanently as in her own words, "the carers and nurses are so kind, caring and nothing is too much trouble". Without the care and kindness shown to my gran, she would not have made it to

her 100th birthday. Tudor Lodge went over and above for her 100th birthday and provided an afternoon tea celebration for the family to attend. Words of thanks do not seem enough.

Reply from Jane Palmer, Director at Tudor Lodge Nursing Home

Thanks so much for your review - it was an honour to care for her and celebrate her 100th birthday!

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Tudor Lodge Nursing Home

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Funding & Fees Guide for Tudor Lodge Nursing Home

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