Westacre Nursing Home

Sleepers Hill, Winchester SO22 4NE
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9.2 44 Reviews
  • Westacre Nursing Home, Winchester
Westacre is a family owned nursing home that understands how important every single detail is in providing the most comfortable surroundings, the best possible care and the happiest days.

Situated in a peaceful residential area of Winchester, Westacre Nursing Home is a refurbished and modernised Edwardian property offering a warm and welcoming 'home from home' environment.

Westacre offers excellent care services including; nursing, dementia, respite and convalescent. As well as expert day and night care services.

Tailored care plans are available for short or long term needs to those who are living with Alzheimer’s disease and dementia as well as care for older people with physical care needs.

A highly experienced and skilled team of friendly carers strive to deliver round the clock care promoting dignity, respect and independence to each resident.

The home has retained many of its charming original features and provides comfortable accommodation that consists of single and double bedrooms all with ensuite facilities, bright and spacious lounges and dining areas and large secure gardens with wonderful views of the surrounding countryside. The home is tastefully decorated and furnished throughout and provides the ideal setting to relax or socialise with other residents, family and friends.

Delicious healthy meals are prepared by the homes experienced chef who works closely with each resident to ensure individual tastes and preferences are catered for. A variety of snacks and drinks are always available throughout the day.

Residents can enjoy a busy program of activities, entertainment and outings such as BBQ's, visits from a travelling farm, exercise classes and quizzes.

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Care Provided by Westacre Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 55 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Nursing Homes Services Ltd
  • Person in charge
  • Lynne Seymour (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (51)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Westacre Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Westacre has no set visiting hours
    Westacre is pet friendly, friends and relatives are welcome do bring their animals with them


  • Parking

  • Westacre has a large, free car park situated within its grounds


Westacre Nursing Home Reviews (44)

Total of 44, showing 41-44
9.2

Westacre Nursing Home has a Review Score of 9.2 (9.167) out of 10, based on 7 reviews in the last 2 years. Over all time Westacre Nursing Home has 44 reviews.

Overall Experience

  • 32
  • 11
  • 1
  • 0
  • 0

Date Published

44
2
4
7
37

Review from S S (Wife of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursing home ticks all the boxes for us as a family. It's warm, welcoming and gives a calm and happy atmosphere throughout.

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Review from V H (Wife of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I have been impressed and satisfied with the level of care shown to my husband and also to other residents. The nursing and general care we find to be of a high standard with thoughtfulness, kindness and respect for the individual, obvious at all times. When visiting, we are made to feel
welcome and comfortable. Efforts made for the entertainment and activities for residents are very good and varied and I am sure enjoyed by many.

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Review from Alison P (Daughter-in-law of Resident) published on 11 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had very little time to find a home that would meet my mother-in-law's needs and also one that would live up to our high expectations. From the moment we were met at the door by the General Manager who invited us, at no notice to look around Westacre Nursing Home we were pleasantly surprised and
heartened by the homely atmosphere and the passion and dedication of the staff. It is a very happy and friendly environment for residents, staff and other family visitors alike. The en-suite room was beautifully decorated and we were able to fill it with lots of flowers and personal memories. We cannot thank the staff enough for helping my mother-in-law and our family cope with her terminal illness; the encouragement and reassurance has been amazing. This home is a hidden gem in a lovely city and made our final time together as a family very special. A massive thank you to all the staff and residents of Westacre.

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Review from Lindsey B (Daughter-in-law of Resident) published on 6 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would have no reservations in recommending Westacre Nursing Home. My mother-in-law was admitted for palliative care and yet the staff never gave up on her; they kept on coming up with new ways to make her as comfortable as possible. Even though the family had a relatively short relationship with
Westacre, all the staff, from the manager, nurses, carers to the kitchen staff, were invariably both warm and professional. The atmosphere was always friendly; we are so grateful that we were encouraged to share our meals with my mother-in-law in her beautiful sunny room as we now have some wonderful memories of her. We feel so very glad that such a lovely lady spent her last weeks in such a warm and caring environment.

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Current Review Score: 9.2 (9.167)

Overview of Review Score

The Review Score of 9.2 (9.167) out of 10 for Westacre Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Westacre Nursing Home is calculated as follows: ( (71 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 83 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.336 Points relating to the number of positive Reviews for Westacre Nursing Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 7 Positive Reviews ÷ 11 = 0.636

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Apr 2021

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

Lynne

Lynne Seymour

Job Title: Manager

I became the manager of Westacre in July 2020. I entered this position after working as a matron for Peartree Neuro Rehab, another home under the same ownership. I began my career in healthcare in 1997 as a carer for the NHS until working my way up to ward manager. I worked in the NHS for 34 years before joining Peartree. Most of my nursing career has been working in older person mental health with complex dementia, with a brief episode with Adolescence. In 2001 I was seconded to complete my mental health nurse training. I love my summer holidays and spending time with my dog, Sky.


Dean

Dean Brown

Job Title: Deputy Manager

I joined Westacre in October 2020. I am the Deputy Manager and I oversee all care and nursing activities to ensure we are meeting best practice standards within the home. I have a degree in Psychology. I went on to study Nursing as I was keen to work in the care sector/NHS. I qualified in 2017 with a Post Graduate Diploma in Adult Nursing. I worked in A&E and then in a brain injury unit in Southampton. I completed my Masters's in Adult Nursing in 2020. In my spare time, I enjoy yoga, gardening and collecting art.