Windyridge Care Home

32 Barton Lane, Barton-on-Sea, New Milton BH25 7PN
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9.4 14 Reviews
  • Windyridge Care Home, New Milton
Windy Ridge care home provides nursing, dementia and other mental health care for up to 21 older people. The home specialises in caring for those with complex or advanced mental health conditions who may have behavioural issues as a result. The small home is dedicated to person-centred care with each individual receiving nursing and support according to their exact needs by highly trained staff.

The home is set up in a former house in the seaside village of Barton-on-Sea. The home is a short walk from the coast and a short drive from Christchurch and Bournemouth. Residents enjoy regular trips on foot or by minibus.

It features mostly single bedrooms with a few double bedrooms available for couples. The bedrooms are light and airy, with television and telephone points in each. There is a large conservatory leading to a spacious garden.

An activities coordinator arranges stimulating and sociable activities such as outings to local amusements and wildlife parks, visiting entertainers and themed days. Staff take the time to find out all residents’ favourite hobbies and pastimes so that they can make sure these are enabled and encouraged.

The home’s chef personally discusses each resident’s food preferences and dietary requirements with them to ensure that there is something for everyone in the nutritionally balanced options at every meal.

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Care Provided by Windyridge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rodalyn Rodriguez (Manager)
  • Admission Criteria
    • For EMI
    • Ages 55+
  • Room Information
    • Single Rooms (15)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Windyridge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £950
    • Self-Funded Residential Dementia Care from £950
    • Self-Funded Nursing Care from £1,300
    • Self-Funded Nursing Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £950
    • RESPITE Self-Funded Residential Dementia Care from £950
    • RESPITE Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Nursing Dementia Care from £1,299
  • (these prices are only a guideline, please contact Windyridge Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Windyridge Care Home Reviews (14)

9.4

Windyridge Care Home has a Review Score of 9.4 (9.400) out of 10, based on 5 reviews in the last 2 years. Over all time Windyridge Care Home has 14 reviews.

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Review from M G (Wife of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a warm welcome at Windyridge. My husband is usually busy doing activities. The food always looks lovely and he looks well fed. His clothes are always clean and he is well looked after. The home is clean and well-presented.

Reply from Alex Keevans, PA to Operations Director at Windyridge Care Home

Thank you for giving us such a lovely review. Our home takes pride in every aspect of our residents' care and the positive feedback will be passed on to the staff.


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Review from Christine R (Sister of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been here for 5 years. During that time my sister has been very happy. The staff are so caring and have a very homely atmosphere. I would recommend it to other people.

Reply from Zeta Zeta, Operations Director at Windyridge Care Home

Thank you for your very kind words of recommendation.


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Review from R C (Husband of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Windyridge for almost two years. Despite her not being able to talk and having to have everything done for her, I can tell that she is content at Windyridge. She loves the staff there and is constantly smiling at them. I feel that the staff also love her. Although she can't take
part in activities, she isn't neglected in that area.

Reply from Alex Keevans, PA to Operations Director at Windyridge Care Home

Thank you so much for your lovely review. We think the staff at Windy Ridge are fantastic as well and we're glad you agree. Our teams work very hard to make sure our residents are well looked after.


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Review from Adele B (Daughter of Resident) published on 10 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Life has been a rollercoaster since dad was diagnosed with dementia. Following a long stay in hospital and different care homes, we found Windy Ridge. The last year of dad’s life was a happy one. He was well-fed, loved singing and dancing and the care he received was phenomenal. Unlike other homes,
this is like a family. If you are looking for a care home, look no further. Windy Ridge deserves every one of its 5-star reviews.

Reply from Sharron Evans, PA/Data protection at Windyridge Care Home

Thank you so much for this lovely review. We are so pleased you like what we do.


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Review from Matt F (Son of Resident) published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team have been amazing with mum, who is very difficult, plus a danger to herself. Have nothing but praise for the patience and staff.

Reply from Zeta Zeta, Operations Director at Windyridge Care Home

Thank you for you kind review of our Care Home, I have passed this onto the team.


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Review from Josie J (Partner of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so caring to my partner and also me when I visit every Thursday. They also take time to email me pictures of my partner doing activities. They always have a smile on their faces. Well done Windyridge Care Home and thank you.

Reply from Zeta Zeta, Operations Director at Windyridge Care Home

Thank you so much for your kind words and it is lovely the home are emailing positive pictures of happy times to you alongside your visits.


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Review from Fiona R (Wife of Resident) published on 17 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has advanced Alzheimer's disease and he requires vigilant care and nursing, all of which are very well provided at Windyridge Care Home. Visiting is very restricted due to continuing Covid concerns, which is understandable but difficult for close family.

Reply from Sharron Evans, PA/Data protection at Windyridge Care Home

Thank you for reviewing Windyridge, these comments are very good for team morale, and also very helpful for people searching for a care home. We realise how important it is for families and friends to stay in contact, but we also have to ensure our residents are protected from Covid. This does sometimes mean restricting face-to-face visiting, unfortunately.


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Review from Rob T (Father of Resident) published on 27 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son moved into Windyridge Care Home during Covid-19. We have limited access to the home, mostly in his room. It is clean and tidy and my son is well cared for. Some of the options we are unable to comment upon, but overall what we have seen we deem as excellent.

Reply from Zeta Zeta, Operations Director at Windyridge Care Home

Thank you so much for your kind words and reccomendation.


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Review from David F (Son of Resident) published on 24 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During my dad's brief stay at Windyridge, after spending months in and out of Hospital, the staff and manager at Windyridge were exceptional and caring beyond all means.
We stayed with my dad for his last few days at the care home and the staff were not just caring and professional for my dad but to
us as family staying with him night and day and nothing was too much trouble for the staff.
Dad's final days, although brief, were made better for his stay at Windyridge and we as a family were able to stay with him for his last moments which we will treasure forever, thanks to the kindness and care of the staff. They deserve so much and I would like to thank you all from the bottom of our hearts.

Reply from Sharron Evans, PA/Data protection at Windyridge Care Home

Thank you for such a kind review. We are pleased to have been able to look after your dad and his family, at such a difficult time, we are so sorry for your loss.


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Review from J S (Wife of Resident) published on 8 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During a difficult time, going through the COVID 19 pandemic, I have been unable to visit my husband, sadly. Therefore, I have had to entrust his care to the care home which I have done wholeheartedly. My thanks to all the staff and management.

Reply from Sharron Evans, PA/Data protection at Windyridge Care Home

Thank you for your review. It has been a very hard time over the last year, but we work together to keep our residents occupied and ensure they are happy and healthy. The return to visiting is welcomed by all.


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Review from Pauline D (Wife of Resident) published on 12 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The caring for everyone is so very homely (excellent).

Reply from Sharron Evans, PA/Data protection at Windyridge Care Home

Thank you for taking the time to send this review, it is very much appreciated by the team. Our staff works hard to make Windyridge a special place.


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Review from A V (Daughter of Resident) published on 19 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Windyridge Care Home for nearly three years, following the death of my father. Due to her advanced dementia, she could no longer be cared for at home and so a 'best interests' decision was taken to move her into a nursing home. I can honestly say that it has been such
a blessing for her to have been welcomed into Windyridge and I would like to express my thanks and gratitude for the excellent care and kindness that she has been shown since arriving. Nothing is too much trouble for the manager and her team who always show so much compassion to residents, family and friends alike.

Reply from Sharron Evans, PA to Operations Director at Windyridge Care Home

We are delighted to receive your kind words and fabulous review that recognises the hard work and dedication given to the residents of Windyridge. We really appreciate the time you have taken to review our lovely home.


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Review from A S (Widow Widower) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You can visit this home at any time and will always be greeted warmly by any member of staff. My disabled late husband had severe dementia when admitted. His room was excellent and his care was superb at all times. I was with him throughout the night of his death and witnessed the end of life care for
him and also the support for me throughout. I have lived in many parts of North Midlands and South of England but have never witnessed such loving excellent care. I now have my long life friend with dementia.

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Review from N R (Wife of Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your manageress and the rest of her team are brilliant. Nothing is too much trouble for any of them. Everything is done with a smile. My husband and I and the rest of my family are an extension to where he lives

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Current Review Score: 9.4 (9.400)

Overview of Review Score

The Review Score of 9.4 (9.400) out of 10 for Windyridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Windyridge Care Home is calculated as follows: ( (54 Excellents x 5) + (6 Goods x 4) ) ÷ 60 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Windyridge Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Aug 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

Rodalyn

Rodalyn Rodrigues

Job Title: Home Manager

Joined: 2021

Registered Manager at Windy Ridge Care Home


Zeta

Zeta

Job Title: Operations Director

Joined: 2019

I am the operations director for the Angel Care/MNS Care group of care homes. I qualified as a mental health nurse training in 1991 and as an adult nurse in 1996. I have worked in social care, specialising in older people since 1991, as I made the positive decision to work in this rewarding sector after I first qualified.


I have been a nurse, deputy manager, registered manager, quality manager and assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.


Frequently Asked Questions about Windyridge Care Home

What types of Care is Windyridge Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Windyridge Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Windyridge Care Home have?

There are 15 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Windyridge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Windyridge Care Home to the centre of New Milton?

1.2 mile(s) as the crow flies, distance by road may be significantly further.