Bluebell Nursing Home

45/53 St Ronan's Road, Southsea PO4 0PP
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9.7 42 Reviews
  • Bluebell Nursing Home, Southsea
Welcome to Bluebell Nursing Home, situated in Portsmouth, Hampshire. Portsmouth, a historic maritime city renowned for its rich naval heritage and vibrant waterfront, provides a picturesque backdrop for the care home. Nestled near Canoe Lake, the Care Home offers a tranquil setting for up to 49 residents, supported by a dedicated team of 75 staff members committed to their well-being.

With over 40 years of experience in caring for individuals with complex health needs, including dementia and sensory impairments, the team delivers exceptional and compassionate support. They believe in personalised care plans tailored to each resident's unique needs, complemented by engaging events and themed activities throughout the year. The talented chef crafts delightful dishes to enhance the dining experience for residents.

Specialising in dementia care, the facility is designed to provide a peaceful environment with dedicated areas for relaxation and dining. Bluebell Nursing Home is more than just a care facility; it becomes a new family home where residents experience warmth and compassion in every interaction.

The Care Home holds an “Outstanding” CQC rating in the Well-Led category (March 2020), a testament to the deeply personal approach. Whether it's respite or nursing care, urgent or planned, the team is on hand to accommodate all your requests.

Care Provided by Bluebell Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Stacey Parkhill (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018

Funding & Fees Guide for Bluebell Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,350 – £1,430
    • Self-Funded Nursing Dementia Care £1,430 – £1,530
  • (these prices are only a guideline, please contact Bluebell Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
Total of 42, showing 1-20
9.7

Bluebell Nursing Home has a Review Score of 9.7 (9.671) out of 10, based on 12 reviews in the last 2 years. Over all time Bluebell Nursing Home has 42 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My mother had been in Bluebell Nursing Home for fourteen months. She has been bedbound for all that time but always seemed happy and well looked after during all that time. Sadly, she passed away this week but her passing was dignified and the staff took great care of her during her last days. We were
always informed of changes in her health and involved if any interventions were needed. We felt she was genuinely cared for.

Reply from Stacey Parkhill, Manager at Bluebell Nursing Home

Thank you for sharing your heartfelt message, it was a pleasure to care for Mum, she will be truly missed by all staff.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has recently been moved to Bluebell Nursing Home. I cannot fault anything about it and staff are so caring with him and he is very happy there.

Reply from Eleanor Healthcare Group, Bluebell Team at Bluebell Nursing Home

Thank you so much for sharing your positive experience with us. We're delighted to hear that your husband is happy and It's wonderful to know that the staff have made a positive impact and provided the care and support he needs. Your feedback is greatly appreciated!


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Overall Experience  Overall Experience 5.0 out of 5

My mum is very settled here. The staff are very caring and the standard of care excellent. I cannot find fault.

Reply from Stacey Parkhill, Manager at Bluebell Nursing Home

Thank you for your kind words and for sharing your positive experience. We are so happy to hear that your mum has settled well since moving to Bluebell. Your appreciation means a lot to us and we'll continue to strive for the highest standard of care. Thank you for your trust and support!


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Overall Experience  Overall Experience 4.0 out of 5

My husband moved into Bluebell Nursing Home in April after 9 weeks in hospital because needed nursing care. He has Alzheimer's and other health problems. I was made welcome and told to treat it like home. He is always treated with love and respect by carers. They are always friendly to me, I spend 5-6
hours a day with my husband. The staff are always busy having a large number of residents each to deal with personal care/ bed changing etc. A lot of residents, like my husband are bed bound. I have had concerns sometimes about the time it takes to answer buzzers - and feel there should be more looking in on patients, other than meals and pad changing. On the whole I am pleased and he is being looked after, something I couldn't have managed at home.

Reply from Stacey Parkhill, Manager at Bluebell Nursing Home

Thank you for sharing your experiences with us. Your appreciation and feedback means a lot to us and with taking your comments on board, we'll continue to strive for the highest standard of care . Thank you for your trust and support!


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Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Bluebell Nursing Home in 2023 and it has a lovely environment and caring staff. Mum was poorly when she arrived and was diagnosed with vascular dementia, with the support and care that she receives at Bluebell, she has become more mobile and definitely happier. My worries and concerns
have been taken care of because of the excellent care and professional approach by all of the staff at the home. Nursing, care, management, catering, cleaning and Mum definitely enjoys her weekly hair appointment. Thank you Bluebell, you are all stars to me.

Reply from Eleanor Healthcare Group, Bluebell Team at Bluebell Nursing Home

Dear Karen, thank you for your kind words and for sharing your positive experience. We are so happy to hear that your mum has become happier since her arrival and that we have been able to ease your worries. Your appreciation means a lot to us and we'll continue to strive for the highest standard of care. Thank you for your trust and support!


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Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and caring. My Mother-in-law says the food is plentiful and very good as they try to cater to her requests. The room is nice with a large window giving lots of light. I believe there are activities for the residents which unfortunately my Mother-in-law cannot join in with as she
is bedridden and unable to go downstairs. Would be nice for her if activities could be provided in her room. More channels on the TV would be nice.

Reply from Eleanor Healthcare Group, Bluebell Team at Bluebell Nursing Home

Thank you for your feedback. We understand how important it is to make her experience as engaging as possible, and we appreciate your suggestion about providing activities in her room. We'll certainly look into ways to accommodate her needs further. Your comments are valuable in helping us enhance the quality of care we provide. Thank you again for sharing your thoughts.


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Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at the Bluebell Nursing Home and she was very well loved and cared for by all the staff. The staff would get her up and take her to the lounge and to the garden when the weather was nice, she was always smiling from ear to ear. The Bluebell became another home to me and my family. In
the end stages of mums life, the care staff were exemplary with her care. It's a 5 stars for Bluebell.

Reply from Eleanor Healthcare Group, Bluebell Team at Bluebell Nursing Home

Thank you for sharing such a touching reflection on your mother's time at Bluebell. We are deeply honoured to have been entrusted with her care, and it warms our hearts to know she found joy and comfort here. Our team takes immense pride in providing compassionate care, especially during the most difficult moments. Your review is a true testament to the dedication of our staff. Thank you again for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Bluebell Nursing Home are amazing. They go above and beyond their job role! They involve us with everything that goes on at the home and keep us well-informed on everything. It's so homely because the staff are so friendly and welcoming. The care they provide is outstanding. Five stars
do not seem enough.

Reply from Eleanor Healthcare Group, Bluebell Team at Bluebell Nursing Home

Thank you so much for your wonderful feedback! Our team takes great pride in creating a warm and welcoming environment, and it's heartening to know that the care provided feels like home. Your kind words mean the world to us, and we are truly grateful for your appreciation. Five stars from you feels like a true honour! Thank you for placing your trust in us.


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Overall Experience  Overall Experience 4.0 out of 5

Mum is well looked after. She loves the food and is always given a choice, and nothing is too much trouble for the chef. There are some outstanding carers here who go over and above as they know Mum likes company in her room and they like to keep her happy. Any issues that have arisen have always been
addressed immediately.

Reply from Eleanor Healthcare Group, Bluebell Team at Bluebell Nursing Home

Thank you for sharing such positive feedback. We're delighted to hear that your mum enjoys the food and that the team, takes extra care to meet her preferences. We also appreciate your recognition of our responsiveness in addressing any concerns. Your kind words mean a lot to us, and we're grateful for your trust in our care.


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Overall Experience  Overall Experience 5.0 out of 5

Bluebell are magnificent. For someone recovering from sepsis, a heart attack, pneumonia and Covid, things for me were not looking good. It's because of the kindness and professionalism of the staff at Bluebell that I made such an extraordinary recovery. I will be forever grateful for all their hard
work. I will be moving to supported living following my long stay here, but I will miss them very much. Thank you, Bluebell.

Reply from Eleanor Healthcare Group, Bluebell Team at Bluebell Nursing Home

Thank you for your heartfelt message. We are incredibly moved by your kind words and are so proud to have been part of your recovery journey. Your strength and perseverance, along with the care and dedication of our staff, have truly made a remarkable difference. While we will miss you as you move on, we are so happy to have played a role in your recovery. You will always have a place in our hearts at Bluebell. Wishing you all the best in your next chapter!


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Overall Experience  Overall Experience 5.0 out of 5

My aunt is in Bluebell Nursing Home and I have found the staff to be very good at their jobs. They are both caring and attentive towards the patients and very professional at their jobs. I am happy that her needs are being taken care of.

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Overall Experience  Overall Experience 5.0 out of 5

My beloved Nan was looked after by the wonderful staff at Bluebell. They showed love, care and attention to detail, especially in her last days. I'll forever be grateful for that and the support they showed me.

Reply from Stacey Parkhill, Manager at Bluebell Nursing Home

Thank you, Sally, it was a pleasure to look after Nan. She was a delightful lady we will never forget, your comments are much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My beautiful grandad spent the last 11 weeks of his life in the comforts of Bluebell and we could not be happier with the service given. Upon viewing the home, I and my nan loved the home from home feel, and the room on offer was beautiful. The day and night care staff, matron and nurses were so accommodating
at all times especially in the days leading to my grandfathers sad passing, ensuring we always felt comfortable and offered refreshments often, and all staff answered any questions we had with confidence. My grandad was moved into the home on his birthday and the staff were so amazing, allowing us to come in to see him and the chef even made him a special cake! The food was always top-notch produced fresh on-site, filling the home with the lovely aroma, and always looked so filling/appetising. My grandad always looked so well kept and cared for in the time he was there.
Thank you to you all for looking after my grandad so well.. xx

Reply from Stacey Parkhill, Manager at Bluebell Nursing Home

Your comments are much appreciated. We are so glad that you and your family were able to enjoy time with Grandad in his last weeks.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was moved from being in hospital really poorly for 5 months into Bluebell Nursing Home In Dec 2019, we visited other homes and was not prepared to move our mum just anywhere, when viewing Bluebell we knew instantly that it was a lovely run home. Mum moved in bed-bound with complex needs of mental
health problems. She completely changed for the better living there, had never seen her so happy or contented for years after suffering terrible anxiety she just relaxed and enjoyed it, she loved all the staff who are all excellent!!! I and my sister loved visiting her and seeing her soo happy. Then lockdown hit but we never ever worried about her, they kept us informed of everything and had weekly video calls with mum even when she became really poorly and probably could have gone into hospital, we decided we wanted her to stay where she felt safe and secure with staff who she knew and knew her character best, at end of life we all came said goodbye .. amazing care home

Reply from Stacey Parkhill, Manager at Bluebell Nursing Home

Thank you, Leane, it was a pleasure to look after mum, a delightful lady we will never forget.


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Overall Experience  Overall Experience 5.0 out of 5

My grandmother was at Bluebell for just over a month. She received wonderful care and enjoyed the food and activities on offer. All the staff I came into contact with when visiting were lovely and showed care and warmth to my nan.

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Overall Experience  Overall Experience 5.0 out of 5

My husband spent his last 6 months at this wonderful home. There are no adequate words to express my thanks to them. Their love, devotion, respect and understanding is quite outstanding. He had a rare dementia that robbed him of almost everything, including his ability to speak but they understood him
and made him smile. I was with him as he died and I can honestly say he could not have been more peaceful. You will ever be in my heart and prayers Bluebell. Thank you always.

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Overall Experience  Overall Experience 5.0 out of 5

Very caring, helpful staff. Very very happy that my brother was accepted here all the family are very relieved that he's here.

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Overall Experience  Overall Experience 5.0 out of 5

The staff of the nursing home are really kind and caring, I could not wish for more from them all. All the care staff to my mind went to extreme lengths to care for my auntie, sitting with her holding her hand to reassure her and calm her. I would go to see her and most times there was always someone
sitting and talking to her, including the cleaning staff who would bring in cakes. I could go on the most excellent place to be.

Reply from Hayley Edmonstone, Manager at Bluebell Nursing Home

Thank you so much for taking the time to leave a review of our home. Your feedback is very much appreciated. I will be sure to pass on your kind words to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Bluebell now since May 2016. When she arrived, she was quite poorly, but with the expert care provided she picked up and her quality of life improved immeasurably. Staffing levels are good and many staff have worked there for years. Mum has enjoyed the wonderful, varied, social aspects
of life Bluebell provide and even though she is bed-bound most of the time now, any entertainment tailored to her interests she might enjoy, comes to her. All staff are friendly and professional and all know the residents personally in their care really well and keep you well informed. The food is also very appetising and the home is clean and welcoming, regardless of whenever you turn up to visit. It really does feel like one big happy family, one in which you are encouraged to be a part of. All these factors are very reassuring, particularly during the pandemic, when unable to visit. It's lovely to know Mum’s in such good hands and in the best possible place, as a resident at Bluebell.

Reply from Matthew Smith, Operations Manager at Bluebell Nursing Home

Thank you so much for your kind words! I will share it with the team shortly. We can't wait to see you soon!


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Overall Experience  Overall Experience 4.0 out of 5

My beloved 95-year-old aunt had been admitted to hospital with a broken ankle, sadly her health declined and she was moved to Bluebell. I was apprehensive as she had always been independently living at home, now things had to change. The staff were wonderfully led by the manager, I came to have every
confidence in them to nurse and take care of her. The staff were supportive of me to which I have been very grateful in these challenging times. Yes, it is a warm friendly loving friendly home, and I would recommend it.

Reply from Matthew Smith, Operations Manager at Bluebell Nursing Home

Thank you for taking the time to review us, we really appreciate your feedback. I know your words will mean a lot to the team and I will share this with them.


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Current Review Score: 9.7 (9.671)

Overview of Review Score

The Review Score of 9.7 (9.671) out of 10 for Bluebell Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.671 for Bluebell Nursing Home is calculated as follows: ( (102 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 140 Ratings = 4.671

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bluebell Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Mar 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

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Stacey Parkhill

Job Title: Registered Manager

Joined: 2004

Meet our esteemed manager, Stacey Parkhill, who has been dedicatedly serving in the Care sector since 2004 and has been associated with Bluebell since 2007.


Starting off as a care assistant, she earned her Level 3 certification in Health and Social Care and progressed to the position of Senior Carer. In 2018, she scaled new heights by attaining a Level 5 qualification in Leadership for Health and Social Care, and more recently, took up the mantle of a Training Officer to gain further expertise in her field. With her vast knowledge of Bluebell and its residents, she is ecstatic to be presented with the opportunity to assume a managerial role and will undoubtedly remain an invaluable member of our team.


Stacey's vision for Bluebell is to continue providing a superlative standard of care for all our residents while also offering training prospects for our empathetic and remarkably dedicated carers and staff.


Frequently Asked Questions about Bluebell Nursing Home

What types of Care is Bluebell Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bluebell Nursing Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Bluebell Nursing Home have?

There are 40 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Bluebell Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bluebell Nursing Home to the centre of Southsea?

0.3 mile(s) as the crow flies, distance by road may be significantly further.