St Ronans Nursing & Residential Care Home

23/31 St Ronan's Road, Southsea PO4 0PP
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8.4 15 Reviews
  • St Ronans Nursing & Residential Care Home, Southsea
St Ronans Nursing & Residential Care Home is focused on helping its clients achieve a confident daily lifestyle, thanks to a friendly approach and appreciation for any personal care needs and preferences.

The home benefits from extensive refurbishment that has made the most of its care capabilities and homely comforts, while it is situated in an ideal location for access to community life.

Care workers are committed to independence, privacy and dignity, while residents enjoy nutritional home-cooking and are able to personalise their own rooms. The service values its reputation for promoting equal opportunities.

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Care Provided by St Ronans Nursing & Residential Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 46 Service Users
  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • John Michael Pattison and Jane Helliwell
  • Person in charge
  • Lynn Taylor (Registered Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014
    • Number of floors: 3

Funding & Fees Guide for St Ronans Nursing & Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,575 – £1,750
    • Self-Funded Residential Dementia Care £1,575 – £1,750
    • Self-Funded Nursing Care £1,680 – £1,820
    • Self-Funded Nursing Dementia Care £1,680 – £1,820
    • RESPITE Self-Funded Residential Care £1,575 – £1,750
    • RESPITE Self-Funded Residential Dementia Care £1,575 – £1,750
    • RESPITE Self-Funded Nursing Care £1,680 – £1,820
    • RESPITE Self-Funded Nursing Dementia Care £1,680 – £1,820

  • The above are a guide prices, fees vary depending upon individual requirements and needs. This will be discussed and agreed prior to admission, as will arrangements for paying them. Our fees are inclusive of room charges, room service, call system, all meals, laundry (excluding dry cleaning), prescribed medication, and all care, treatment, and support provided by fully qualified and trained staff. Other services and incidentals are regarded as extras, and are charged separately:


    For example: Chiropody, hairdressing, newspapers, massage, manicures, clothes, personal toiletries; incontinence products not supplied by, or extra to, those supplied by the local authority; personal trips out; hospital or similar appointments when staff are required as chaperones, usually by our sister company, “Assured Care”.
  • (these prices are only a guideline, please contact St Ronans Nursing & Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • St Ronans has an open door policy and they actively welcome visitors at all times. The only exception to this is around mealtimes for some residents, depending on needs.


  • Parking

  • Ample on road parking available.


St Ronans Nursing & Residential Care Home Reviews (15)

8.4

St Ronans Nursing & Residential Care Home has a Review Score of 8.4 (8.437) out of 10, based on 3 reviews in the last 2 years. Over all time St Ronans Nursing & Residential Care Home has 15 reviews.

Overall Experience

  • 13
  • 2
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Date Published

15
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Review from D T (Son of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the years that Mum has been resident at St James we as a family are delighted at the care and consideration she has received. Given that Mum was admitted 3 years ago for end-of-life care, it is testament to the care she has received that she is still enjoying as good a quality of life as is possible
given her age and underlying health conditions. One of the most noticeable indicators is the rapport she has with the staff and the obvious affection she displays for them.

Reply from Andrea Pattison, -Owner Manager at St Ronans Nursing & Residential Care Home

We absolutely love having your wonderful mum with us and are privileged that she came to stay at St Ronan's. We will pass on your lovely review to the team, with best wishes from everyone at St Ronan's.


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Review from R D (Son of Resident) published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had exceptional care from all of the team at St Ronan's Care Home.

Reply from Andrea Pattison, -Owner Manager at St Ronans Nursing & Residential Care Home

We're privileged that your wonderful mum calls St Ronans her home and we absolutely love having her here with us. Thank you from everyone at St Ronan's.


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Review from Jackie H (Daughter of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum passed away with you yesterday and I would just like to thank you from the bottom of our hearts for the most fantastic love and care you showed her and my husband and I throughout the 21 months she was with you. Thank you doesn't seem anywhere near enough, but thank you! For giving her dignity,
peace and a beautiful passing. My love and respect to you all always.

Reply from Andrea Pattison, Owner/Manager at St Ronans Nursing & Residential Care Home

We absolutely loved having your mum with us here, she was part of our family. Thank you very much for your kind words which we will pass on to the team. With all our best wishes to you at this difficult time from us all.


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Review from E R (Son of Resident) published on 6 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A thoroughly professional run care home, providing personally tailored attention to individuals' needs. The staff cannot seem to do enough for the patients and is led by a dedicated management team. Recommended to anyone who finds themselves in the position of needing to find such facilities.

Reply from Andrea Pattison, Owner Manager at St Ronans Nursing & Residential Care Home

Thank you so much for taking the time to write this review - we really appreciate it and will feed it back to the team. And thank you to your loved one, and to you, for choosing St Ronans as your home - it's our absolute pleasure to have you here with us. With very best wishes, the St Ronans team


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Review from Gary L (Son of Resident) published on 6 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't really fault the place, standard of care, and highly recommended. They take care of both my parents, and from day one, have bent over backwards to make us feel welcome. You've certainly taken a load off my and my sibling's shoulders.

Reply from Andrea Pattison, Owner Manager at St Ronans Nursing & Residential Care Home

Thank you so much for this lovely review. We really appreciate it and will send it along to the team. We absolutely love having your parents here with us and really enjoy our time with them. Thank you to them and to you for choosing St Ronans as your home. With best wishes from the St Ronans team.


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Review from Clare H (Daughter of Resident) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely friendly home.
Incredibly caring, helpful staff,
Great activities for residents.
Home is always clean and tidy.
Menu always has a good choice of meals.
Nice lounges.
Supporting of residents.

Reply from Andrea Pattison, -Owner Manager at St Ronans Nursing & Residential Care Home

Hi Clare, thank you very much for taking the time to send this kind review - we love having your loved one with us. With many thanks again, and best wishes from the whole St Ronans team.


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Review from Rebecca F (Granddaughter of Resident) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been absolutely amazing with my nan; she’s been a bit wobbly on her feet (as expected, she’s 90 and very stubborn!) The way we are treated as a family is absolutely unbelievable. You are treated as part of the St Ronans family, and the care my nan receives is absolutely outstanding. I
can’t thank the managers enough for everything they do for my nan! From the manager to everyone else, thank you guys so much for making my nan safe, happy and loved.

Reply from Andrea Pattison, -Owner Manager at St Ronans Nursing & Residential Care Home

Hi Rebecca, thank you so much for these very kind words. We absolutely love having your nan with us here. With very best wishes, and thank you very much again, from us all at St Ronans.


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Review from Dawn D (Wife of Resident) published on 19 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband has been at St Ronans, the whole team have been very welcoming and caring towards myself and my husband. We are kept up to date on all care needs and changes during the Covid pandemic. Seeing pictures on Facebook gives us an insight into home life and the activities that are provided.

Reply from Andrea Pattison, -Owner Manager at St Ronans Nursing & Residential Care Home

Dear Dawn, thank you so much for this feedback. We love having your husband as part of the St Ronans’ family. With very best wishes, St Ronans.


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Review from Mary C (Daughter-in-law of Resident) published on 24 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all the staff for the care given to her over the last few months. Following a fall and admission to the hospital, she needed to be transferred to somewhere that could provide for her extensive needs. She certainly has landed in a care home that provides the very best, sympathetic,
loving care they can offer.
The staff are always putting us at ease knowing she is well cared for.
Thank you.

Reply from Andrea Pattison, -Owner Manager at St Ronans Nursing & Residential Care Home

Thank you very much for your kind words; they really mean a lot to the team. We love having your loved one with us and would like to thank you for letting us look after her. Thank you again. With best wishes from St Ronans.


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Review from Jacqueline T (Daughter of Resident) published on 24 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely, and the care is really good; I can’t fault them at all. Mum seems happy and settled and doesn’t want to leave. The staff ensure she is always comfortable and see to her every need.

Reply from Andrea Pattison, Owner Manager at St Ronans Nursing & Residential Care Home

Thank you so much for your lovely review and kind words; they really mean a lot to us here. Thank you for trusting us to look after your mum; we love having her with us. With best wishes, St Ronans


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Review from Robert C (Husband of Resident) published on 29 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear wife was a resident for just over two years. Sadly she has just passed away, and although I have favourable reviewed St Ronans in the past, I am compelled to submit another, I am impressed with the care given to her in her final hours. Also because of the way the staff there have responded to
the challenges facing them by the impact of Covid-19. Thankfully my wife did not suffer from the virus, but the professionalism balanced by the empathy shown me on her last day has rendered me forever grateful. During her stay, I have forged friendships that will last and gained an admiration for those who work in this neglected sector that will likewise endure the test of time. Were there some small hiccups along the way, of course, there were, but always the staff were receptive and welcoming, little issues solved - the true test of a well-run ship. I am and will continue to be a friend of the home and support the incredible staff, whatever the colour of their uniform.

Reply from Lynn Taylor, Registered Manager at St Ronans Nursing & Residential Care Home

Thank you for this lovely review. Our vision at "St Ronans is a home where we will take care of you like you’re our family" and so we are so pleased you want to continue to be involved in St Ronans as you are a big part of our family. We all miss your lovely wife. We are so proud of all our staff and the ways they have adapted to the challenges they have faced from the corona virus. We have been missing our families and friends and can’t wait to have them back to visit us. We are all sending you our love at this difficult time.


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Review from M C (Son of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Brilliant, friendly and helpful staff here always.

Reply from Sarah Adams, Business Manager at St Ronans Nursing & Residential Care Home

Many thanks for your review, we will share your positive feedback with the team.


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Review from Ann R (Daughter of Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A faultless provision of kindness, care and compassion. All staff are exceptional and hard working.
Much laughter is heard when visiting from both residents and staff.
I never wanted my mother to leave her home for a nursing home but as I have m.s. I was unable to care for her myself. My partner and
I retired after 50 years of qualified nursing experience between us. Highly rated nursing home.

Reply from Amanda Bulley, Registered Manager at St Ronans Nursing & Residential Care Home

Thank you for your kind words, we really appreciate and value your comments.


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Review from Terri L (Wife of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in St Ronans since December 2017.
We have found the staff to be caring, kind and helpful, without exception.
As my husband's condition has deteriorated they have been very accommodating about our large family's frequent visits, supplying tea, coffee and biscuits.

Reply from Amanda Bulley, Registered Manager at St Ronans Nursing & Residential Care Home

Thank you for your kind words, you will all be missed.


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Review from Karen M (Daughter of Resident) published on 15 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dear mum/grandma spent two years within this amazing environment. She was loved/nurtured and cared for in a homely supportive place which felt like part of an extended family. Such a precious place for mum with exceptional people working there.

Reply from Amanda Bulley, Registered Manager / Matron at St Ronans Nursing & Residential Care Home

Thank you so much for your kind words which will be passed on to all the Team.


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Current Review Score: 8.4 (8.437)

Overview of Review Score

The Review Score of 8.4 (8.437) out of 10 for St Ronans Nursing & Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for St Ronans Nursing & Residential Care Home is calculated as follows: ( (31 Excellents x 5) + (5 Goods x 4) ) ÷ 36 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.576 Points relating to the number of positive Reviews for St Ronans Nursing & Residential Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 3 Positive Reviews ÷ 9.2 = 0.326

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about St Ronans Nursing & Residential Care Home

What types of Care is St Ronans Nursing & Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Ronans Nursing & Residential Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does St Ronans Nursing & Residential Care Home have?

There are 36 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at St Ronans Nursing & Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Ronans Nursing & Residential Care Home to the centre of Southsea?

0.3 mile(s) as the crow flies, distance by road may be significantly further.