Cosham Court Reviews (30)
Cosham Court has a Review Score of 9.6 (9.642) out of 10, based on 26 reviews in the last 2 years. Over all time Cosham Court has 30 reviews.
Review from H H (Granddaughter of Resident) published on 26 March 2025
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5.0 out of 5
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Review from D J (Partner of Resident) published on 27 February 2025
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5.0 out of 5
Reply from Charisma Williams, Manager at Cosham Court
Many thanks for your kind words! We're delighted to hear that you're happy with our home, management, and staff. Your support means a lot to us!
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Review from Michael R (Friend of Resident) published on 18 February 2025
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5.0 out of 5
Reply from Charisma Williams, Manager at Cosham Court
We appreciate your kind words and creating a happy and warm environment is always our goal.
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Review from Jennifer N (Friend of Resident) published on 14 February 2025
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4.0 out of 5
Reply from Charisma Williams, Manager at Cosham Court
Thank you so much for your kind words and for sharing your experience with us. We are truly grateful to hear that he was well cared for and treated with dignity and kindness during his stay at Cosham Court. It means a lot to our team to know that their efforts made a difference, especially during challenging times. Your appreciation will be shared with the staff, and we are honoured to have been able to provide comfort and support. Our deepest condolences again for your loss, and we appreciate you taking the time to acknowledge our care.
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Review from V H (Daughter of Resident) published on 30 January 2025
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5.0 out of 5
Reply from Charisma Williams, Manager at Cosham Court
Thank you so much for your kind words! We're happy to hear that your grandmother is happy and enjoying at Cosham Court. Our team works hard to ensure a welcoming and caring environment, and it's wonderful to know that it's making a positive impact. We'll continue to keep things fun and lively, especially with the 'Dancing Queen' moments! We truly appreciate your review and look forward to continuing to care for your grandmother.
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Review from Chris H (Son of Resident) published on 9 December 2024
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5.0 out of 5
Reply from Charisma Williams, Manager at Cosham Court
Thank you so much for taking the time to share such kind and detailed feedback about your experiences with Cosham Court Nursing Home. We are deeply touched by your words. Your recognition of our dedicated nursing staff and their commitment to providing compassionate, high-quality care truly means a great deal to us. We take immense pride in providing environment where the well-being and happiness of our residents are prioritised, and your reflections affirm the efforts of our entire team. We also deeply appreciate your acknowledgement of our management team. Creating and maintaining a culture of diligence and compassion is at the heart of what we do, and your comments inspire us to continue striving for excellence. We were grateful for the trust you placed in us. Should you ever need anything in the future or wish to visit, please know that you will always be warmly welcomed at Cosham Court.
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Review from Robin W (Husband of Resident) published on 21 November 2024
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5.0 out of 5
Reply from Charisma Williams, Manager at Cosham Court
Thank you for sharing such a deeply personal and touching experience. It's clear how much love and care you have for your wife, and your words about her journey are truly moving. It's wonderful to hear how the team at Cosham Court Nursing Home made such a meaningful difference for you and your family during such a challenging time. Your kind words are a beautiful testament to the power of compassion, even in the most difficult circumstances. Wishing you and your family strength and peace as you navigate through life. Thank you for taking the time to share this-it truly highlights the importance of exceptional care and the comfort it can bring, as you experienced at Cosham Court.
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Review from A W (Husband of Resident) published on 23 October 2024
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5.0 out of 5
Reply from Charisma Williams, Manager at Cosham Court
Thank you so much for your kind words. Our team takes great pride in creating a warm and compassionate environment, and it's wonderful to know that it brought comfort to you & your family. Please extend our gratitude to your family as well. It was truly an honour to care for your wife, and your words reaffirm the importance of what we do each day.
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Review from Sharon A (Daughter of Resident) published on 2 September 2024
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5.0 out of 5
Reply from Charisma Williams, Manager at Cosham Court
Thank you so much for your kind words. We are deeply sorry for your loss and it means a great deal to all of us at Cosham Court that we could provide comfort and care for your dad in his final months. Your gratitude, generosity, and recognition of our team's effort to care for both your dad and your family are truly appreciated. We will share your heartfelt thanks with everyone, especially those who were involved in your dads one to one care. Please know that our thoughts are with you and your family during this time.
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Review from Lee M (Brother of Resident) published on 21 August 2024
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5.0 out of 5
We are kept informed regularly and remain confident that they are and will continue to care support and put her needs first.
The
The patients are well looked after and the home is spotlessly clean.
Meals are home-cooked with a wide variety of healthy and nutritious options and selections.
When families have to make decisions for relatives for end-of-life care it can be extremely daunting and difficult, however, our concerns were and have been completely out at ease.
Keep up the fantastic work Cosham Court you really are an outstanding establishment.
Reply from Charisma Williams, Manager at Cosham Court
Thank you so much for your kind words and for taking the time to share your experience with us. Our team strives to provide exceptional support and maintain a high standard of cleanliness, so it's wonderful to know that these efforts are making a positive impact. We are also grateful that we've been able to support you and your family during this difficult time. Your feedback motivates us to continue our commitment to providing the best care possible. Thank you again for your generous comments and for trusting Cosham Court with your sister's care.
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Review from R B (Friend of Resident) published on 9 August 2024
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3.0 out of 5
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Review from A H (Friend of Resident) published on 5 August 2024
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5.0 out of 5
Reply from Charisma Williams, Manager at Cosham Court
Thank you so much for your kind words and glad to hear that you have had such a positive experience during your visits over the past two years. Our team is dedicated to providing a welcoming environment, and it's wonderful to know their efforts are appreciated.
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Review from Trevor J (Husband of Resident) published on 24 July 2024
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5.0 out of 5
Since admission, she has settled in very well and is happy and comfortable there.
The
It has been a great comfort for me and our family that she is well looked after
I would have no hesitation in recommending this nursing home as an excellent option for the care of a loved one should this become necessary.
Many thanks to all at The Court for all that you do for us.
Reply from Charisma Williams, Manager at Cosham Court
Thank you so much for your kind and heartfelt feedback. We're truly touched to hear that your wife is comfortable and well-cared for at Cosham Court Nursing Home. It means a lot to us to know that our team's efforts are making a positive difference for both her and your family. Your recommendation is greatly appreciated and serves as a wonderful affirmation of our commitment to providing excellent care. Thank you once again for your trust and kind words.
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Review from Paula H (Daughter of Resident) published on 29 January 2024
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5.0 out of 5
Reply from Charisma Williams, Manager at Cosham Court
We are grateful to hear about your dad's positive experience at Cosham Court during his stay with us. It warms our hearts to know that he enjoyed his time at Cosham Court and experienced such improvements in mobility, mood, and mental health. It's truly wonderful to hear that our team was not only caring but also happy, kind, and thoughtful. Thank you for sharing this positive feedback, and I'm glad your dad received such excellent care.
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Review from Robin E (Husband of Resident) published on 19 January 2024
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4.0 out of 5
Reply from Charisma Williams, Manager at Cosham Court
We are so delighted to hear that your experience with our home was positive, despite the short duration. Thank you for your kind words about the staff being friendly and helpful. We take great pride in maintaining a clean and well-equipped environment for our residents. Your feedback is valuable to us, and we hope to continue providing excellent care and service. Many thanks
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Review from Penelope R (Sister of Resident) published on 6 December 2023
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5.0 out of 5
Reply from Charisma Williams, Manager at Cosham Court
Hi Penelope- Thank you for sharing your feedback! It's wonderful to hear that despite not being a purpose-built care home, but the home excels in providing top-notch care and kindness. Cleanliness is definitely an important factor in creating a comfortable and safe environment. Your feedback is valuable to us as Quality care, and a compassionate atmosphere are truly valuable qualities in any setting.
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Review from Beverly G (Daughter of Resident) published on 5 December 2023
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5.0 out of 5
Reply from Charisma Williams, Manager at Cosham Court
Hi Bev, Thank you so much for your kind words. We are deeply touched to hear that Cosham Court provided exceptional care, help, support, and kindness to your mother in her final months. Our entire team is dedicated to making a positive impact, and we are grateful for the opportunity to have been there for your family. If there is anything more we can do, please feel free to contact us. Wishing you comfort and strength during this difficult time.
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Review from Ken G (Husband of Resident) published on 24 October 2023
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5.0 out of 5
Reply from Charisma Williams, Manager at Cosham Court
Thank you for sharing your experience; your kind words deeply touch us. We are so glad to hear that the staff at Cosham Court provided such compassionate care to your wife during her time there. It's our commitment to ensure that our residents and families feel supported during challenging times. Please accept our sincere condolences for your loss, and know that we are here to support you in any way we can. Your words mean a lot to us, and we're grateful for the opportunity to have been a part of your wife's journey.
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Review from Peter S (Son of Resident) published on 22 September 2023
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4.0 out of 5
As beds were needed we were told he had to be admitted here.
On first viewing, I thought the place looked a bit tired to say the least.
However, we met with the manager and were very impressed with her passion for the job and her total
Dad was admitted and in no time made to feel comfortable and at ease.
So don't judge a book by its cover the staff were all professional and caring to the utmost lead by a fantastic manager, even if the building looks a bit below par residents are treated with respect and courtesy.
Reply from Charisma Williams, Manager at Cosham Court
Thank you for sharing this experience! It's a reminder that sometimes appearances can be deceiving. It's wonderful to hear that your dad received such exceptional care and attention from the staff and the manager. It goes to show that the quality of care often outweighs the aesthetics of the facility. Your comment serves as a testament to the dedication and professionalism of the staff, and it's so lovely to hear that your dad felt comfortable and at ease during his stay. Truly, don't judge a book by its cover; it's the people inside who make all the difference. Hope all is well with your dad.
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Review from L W (Daughter of Resident) published on 5 September 2023
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4.0 out of 5
Reply from Charisma Williams, Manager at Cosham Court
We sincerely appreciate your thoughtful words, and it is our commitment to consistently treat our residents with the utmost respect and dignity. looking after your dad was a genuine pleasure for us.
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Overview of Review Score
The Review Score of 9.6 (9.642) out of 10 for Cosham Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.642 for Cosham Court is calculated as follows: ( (211 Excellents x 5) + (62 Goods x 4) + (17 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 293 Ratings = 4.642
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cosham Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
