Woodlands Ridge Nursing Home

191 Woodlands Road, Woodlands, Southampton SO40 7GL
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9.5 26 Reviews
  • Woodlands Ridge Nursing Home, Southampton
This beautiful home was originally built as a large and grand house at the beginning of the 1900’s, and has been totally renovated and refurbished over the years.

Bedrooms are furnished and decorated to a high standard and staff encourage residents to bring in personal items such as ornaments and photographs to enable them to feel completely at home. Families can install personal televisions and telephones as they wish.

There is a lounge and separate dining room for residents, their families and friends to meet and relax in. The lounge has a television, radio, DVD and video player, with a selection of videos and tapes for residents to enjoy.

There are a large selection of books, both large and small print. There is an outstandingly attractive, large, well-established garden for residents to enjoy when they wish. Staff try to make as much use of this as possible and have several gazebos and sitting areas on the lawns and on the patio, where they often have afternoon tea.

There is ample room for car parking at the front of the property.

Care Provided by Woodlands Ridge Nursing Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 20 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Vandana Gupta (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Woodlands Ridge Nursing Home Reviews (26)

Total of 26, showing 1-20
9.5

Woodlands Ridge Nursing Home has a Review Score of 9.5 (9.495) out of 10, based on 7 reviews in the last 2 years. Over all time Woodlands Ridge Nursing Home has 26 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic friendly, caring staff. Disappointed there is no comfy chair in Mum's room.

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Overall Experience  Overall Experience 5.0 out of 5

We can only wish that our father was in Woodlands Ridge Nursing Home for a much longer period.
He was well cared for, treated with kindness and happy to be involved in all activities.
We can't thank the staff enough for his care at the end of his life and the dignity shown to him and us as a family
when he passed.

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Overall Experience  Overall Experience 5.0 out of 5

I have always found the home welcoming, and the carers are polite, cheerful and willing to help with any matter requiring attention.

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Overall Experience  Overall Experience 5.0 out of 5

Pleasant and clean environment. Staff are very professional and cheery. I feel that my mother is in the best hands possible.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred here from the hospital. All the staff are so kind, caring, professional, friendly and welcoming to both Mum and us. Mum is so well looked after and with such dignity. The staff are also here for us which is brilliant because it can be quite daunting when a loved one goes into a home.
We are so pleased Mum was transferred here and couldn't wish for more. Mum and her room are always immaculately clean. There is a variety of activities which is inclusive of everyone's abilities. The food is amazing and there is a good choice and the staff have time to feed Mum. It's a beautiful home with lovely rooms and communal areas beautiful gardens and an enclosed patio area. The communication is excellent and we're kept up to date with everything and everyone is so approachable and happy to help with anything. The home is very organised and well-run in a lovely, friendly, relaxed and homely environment. Attention to detail is amazing here.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring, attentive staff and manager. Looked after my mum and me and wife as well.

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Overall Experience  Overall Experience 5.0 out of 5

My father was discharged for assessment from hospital to Woodlands Ridge Nursing Home. The whole team provided exemplary care during his final days. He was treated with dignity, compassion and respect. He was in a large room overlooking beautiful gardens and was kept comfortable with tender loving
care. All members of staff we came into contact with behaved impeccably towards Dad and us. When we visited, Staff Members from the Manager down popped by to say hello and update us re his circumstances. They were on hand for us too when needed. The home has its own chef and the food provided looked very good. There were choices too. The staff had time to feed the residents. Dad always looked clean and shaven, even during his last few days. Our overriding memory will be of his 90th birthday celebration there. A huge cake was prepared by the chef and we were offered copious cups of tea and refreshments. Visiting was anytime. We were privileged to have had the last 2 months of his life here.

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Overall Experience  Overall Experience 5.0 out of 5

Everything seems very satisfactory. Mum has definitely improved lately. The staff are very friendly and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

Very good care. Exemplary. Highly recommended.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been here for over four weeks now, she is very content and has settled in so well. From our point of view, as a family, we couldn't be more pleased with the care and attention that she is receiving at Woodlands Ridge Nursing Home. The home is so welcoming and friendly and the staff
are all so caring. Thank you to everyone at Woodlands Ridge Nursing Home, we couldn't wish for better care for my mother-in-law.

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Overall Experience  Overall Experience 5.0 out of 5

Really enjoyed the day. Happy with the care home. Very nice staff.

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Overall Experience  Overall Experience 3.0 out of 5

Carers are all well-natured and spend time looking after Mum and her needs.

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Overall Experience  Overall Experience 5.0 out of 5

I always find the home to be very well organised and a happy place to visit. My mother is extremely well cared for and her needs are met in a very respectful manner. The staff are dedicated and very approachable. As a family, we are very reassured that my mother is cared for at Woodlands Ridge.

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Overall Experience  Overall Experience 5.0 out of 5

Woodlands Ridge Nursing Home is welcoming and friendly but most of all professional. Always talking and making sure everyone is okay. The rooms are clean. Linen is always done and packed away, great to see. Always a smile when I come here and that is lovely because sometimes you feel a bit down but
they care for everyone in my eyes.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care with incredible staff. We know that our family member is safe and cared for.

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Overall Experience  Overall Experience 4.0 out of 5

Lots of friendly staff around who are very attentive, caring, kind and patient. Nice lounge and garden facilities. The bed appears to face the wall rather than facing the window to look out, more pictures would be good. Any of the ratings marked other than excellent are due to not many visits.

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Overall Experience  Overall Experience 5.0 out of 5

The first visit - sat outside all the time so did not see inside rooms etc, but very friendly staff and we were well received - tea and cakes. It was my relative's 93rd birthday.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred here from the hospital to recuperate. All the staff I have met or spoken to on the phone have always been cheerful and helpful, despite how busy they are. Mum is happy and settled and we feel very well cared for. Her room was decorated for her birthday and the chef baked a cake for
our visit. Such helpful, welcoming people make the fact that Mum needs to be in a home much less upsetting and we are grateful for their care and attention. The home is clean and well decorated with a variety of spaces for residents to relax in.

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Overall Experience  Overall Experience 4.0 out of 5

My Grandmother was transferred from Hospital to Woodlands Ridge Nursing Home. She spent the last 4 months of her life here.
When she moved in the manager was helpful and reassuring. All questions I had were answered quickly and moving in was a smooth transition.
The staff were always helpful, kind,
caring and able to answer any practical questions or direct questions relating to health. The home were proactive in contacting the doctor as necessary and keeping me informed. Whenever I called up they were helpful and knew exactly the details on her care.
Towards the end of her life, the home were supportive and compassionate. They have some exceptional staff who kept our families wishes. If we had a question it was never too much trouble even though they were busy.

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Overall Experience  Overall Experience 5.0 out of 5

From the moment mum arrived at Woodlands the staff have been excellent throughout. Everyone there speaks to mum and make her feel special and a part of her new environment. All the care team are professional, helpful and kind nothing is left to chance. The cleanliness, room size and 100% caring support
is outstanding.
All the staff treat her with dignity and always try to get mum involved in shared tasks the staff carry out this makes mum feel needed and content. The food is plentiful and mealtimes and the many various activities all help mum to stay active and date. Arranging a visit is easy and are always booked so mum has a full and interesting day. The staff always have mum ready when I arrive so there is good communication within the whole team.
Safety is good and I feel that within the care team everyone is always looked after closely.
I could not be more pleased that mum is in Woodland Ridge.

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Current Review Score: 9.5 (9.495)

Overview of Review Score

The Review Score of 9.5 (9.495) out of 10 for Woodlands Ridge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.795 for Woodlands Ridge Nursing Home is calculated as follows: ( (64 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 78 Ratings = 4.795

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Woodlands Ridge Nursing Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Feb 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Woodlands Ridge Nursing Home

What types of Care is Woodlands Ridge Nursing Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodlands Ridge Nursing Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Woodlands Ridge Nursing Home have?

There are 20 Single Rooms.

What are the Facilities & Services at Woodlands Ridge Nursing Home?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodlands Ridge Nursing Home to the centre of Southampton?

6.1 mile(s) as the crow flies, distance by road may be significantly further.