Allington Court Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN
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9.7 101 Reviews
  • Allington Court Care Home, St Albans
Allington Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, including nursing, residential, Parkinson's and short-stay care.

Everything is on one floor, and the building has a circular design. giving every room garden access and making it easier for residents to find their own way round. The home’s interior has been decorated to suit individuals with dementia, being colour-themed and including memory triggers.

With the help of their loved ones, staff build a picture of their life story and their likes and dislikes. Staff can then personalise care and help them live the way they want to. Communication and engagement is a big part of life here, too. So, if your loved one finds it easier to use signs and symbols to communicate, the team are happy to use Makaton.

There’s always lots going on within the welcoming community. Activities are run seven days a week and frequently join neighbouring Bupa care home, Tenterden House (offering nursing and residential care), for a range of engaging events and the occasional themed meal.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK Tenterden House and Allington Court'.

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Care Provided by Allington Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Head/Brain Injury
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Vijo Martin (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (44)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Allington Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to admissions. The home is open to everyone no need for your loved one to have Bupa health insurance.


  • Parking

  • On-site parking available.


Allington Court Care Home Reviews (101)

Total of 101, showing 1-20
9.7

Allington Court Care Home has a Review Score of 9.7 (9.738) out of 10, based on 20 reviews in the last 2 years. Over all time Allington Court Care Home has 101 reviews.

Overall Experience

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Review from Heather L (Wife of Resident) published on 28 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant environment, the staff work well together to ensure the comfort and wellbeing of residents. All requests are dealt with exceptionally. Visitors made to feel comfortable & welcome. All rooms have access to the outside. The grounds are well kept with pathways suitable for wheelchairs and
walkers giving access to seating areas. Altogether a calm & happy environment.

Reply from Maria Ricketts, Customer Care Adviser at Allington Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.


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Review from Ange T (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Again another praise for Allington Court. For the time and effort they spent putting together everything for the Christmas party for residents and families. Everyone joined in and all the staff went out of their way to make it special, the food was amazing and everyone had a lovely time. Again thank
you for all your time and effort and making it special as always.

Reply from Maria Ricketts, Customer Care Adviser at Allington Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will certainly pass your comments on to the manager.


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Review from S C (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, all staff are helpful, friendly and look after our dad so well, we can not praise the staff enough, the events team do a brilliant job of keeping the residents entertained and housekeeping does an excellent job of keeping the home and laundry clean. The food is fantastic and the
reception has a lovely smiley receptionist to greet you, thank you to all of you.

Reply from Maria Ricketts, Customer Care Adviser at Allington Court Care Home

Thank you for your kind words. It is always nice to hear words like "Friendly" and "Helpful" being used to describe our care. We hope to continue providing your loved one with the best possible care.


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Review from S H (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a very hard decision to put your parent into a home, but it was one we had to make. The staff at Allington Court Care Home could not have been nicer and did their very best looking after my dad. They kept us up to date with his progress and how he was doing and were always very helpful.

Reply from Fran Donno, Customer Service Adviser at Allington Court Care Home

We appreciate you taking the time to leave us your lovely review. We are glad to help you and your family through such a difficult time. We are pleased that you were kept up to date with your dad's progress and that you felt at ease with him in our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from Dennis H (Husband of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff went out of their way to make our wedding anniversary special. We really feel part of a family at Allington Court and I am grateful for the care and love shown to my wife.

Reply from Lisa Henderson, Customer Care Advisor at Allington Court Care Home

We appreciate you taking the time to leave us your comments. It is great to hear the staff helped to make your wedding anniversary special. We are happy to hear you feel like a part of our Allington Court Care Home family. We hope to continue providing your wife with the best possible care.


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Review from Jeanette M (Daughter of Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After our mother passed away our dad was not able to cope alone. Spending time living with us became impossible as we all worked. I was worried about the prospect of our dad going into residential care. I need not have. My sister found Allington Court, close to where we live and we loved it right away.
It is clean, bright and welcoming with a lovely atmosphere. Dad moved in as a full-time resident and settled so quickly. We can visit all the time and Dad enjoys the activities and the company. The staff are a delight and treat all residents with dignity, kindness and respect. I like to follow their daily lives on social media. Highly recommended.

Reply from Maria Ricketts, Customer Care Adviser at Allington Court Care Home

Thank you for your lovely review. We hope Allington Court Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.


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Review from L C (Daughter of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When enquiring staff were caring and informative. All the staff were very friendly, helpful and respectful. My Dad is happy, contented, and safe.
My Dad enjoys all the meals and snacks. Being able to read on a daily basis about his care needs and activities taken part in is reassuring.
The staff are
approachable and rectified a small problem immediately.
My Dad also enjoys walking the grounds.

Reply from Fran Donno, Customer Service Adviser at Allington Court Care Home

Thank you for taking the time to leave your kind review. It is so wonderful to hear that your Dad is happy, safe and comfortable at Allington Court Care Home. It is lovely to know that your Dad is enjoying our delicious meals, fun activities and walking round the grounds at Allington Court. We are very happy to hear you can feel at ease with your Dad in our care. We hope to continue providing your loved one with the best possible care.


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Review from Tina B (Friend of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entry to Allington Court Care Home we were greeted by a nurse who took us to see our friend who is having palliative care. I was so impressed with how comfortable clean and peaceful she was. The staff we met along the way were so pleasant and helpful. I was so relieved to know my friend would end
her days in such a caring environment.
The home is spotlessly clean and tidy.

Reply from Maria Ricketts, Customer Care Adviser at Allington Court Care Home

Thank you for your lovely review. We are glad we could help you and your family through such a difficult time. We are saddened to hear about your loss. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from P H (Son of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our experience here is very good, all staff are lovely. There's respect from all staff and my mother has been treated with respect, dignity and much more, she has also enjoyed her time here.

Reply from Grace Langfield, Customer Service Adviser at Allington Court Care Home

Thank you for taking the time to leave your review. It's always really encouraging to hear words "respect" and "dignity" describing the care we provide. Please let us know if there is anything else we can do to make your mother's stay as comfortable as possible.


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Review from Sarah S (Daughter of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home provide excellent care for my mum. I have been really impressed with the range of activities that are provided for the residents. They are certainly not left to sleep all day! The staff have gone out of their way to make Mum feel at home, often adapting routines so she can fit in. I have
found the staff to be welcoming when I visit and always respectful and kind to the residents. Allington Court has looked after Mum extremely well.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Allington Court Care Home

Thank you for your feedback. We are glad to hear that you feel your mum is well cared for at Allington Court and that the activities are engaging. It is always nice to hear our staff described as respectful, kind and welcoming. We hope to continue providing your mum with the best possible care.


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Review from Keith L (Son of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 91-year-old father was a resident at Allington Court for three weeks before he passed away on 17th Feb, having been placed there for an assessment following four weeks in hospital after a fall.
The care he received during his time at Allington Court was brilliant. The whole team couldn't do enough
for him, as well as my sister and I who spent many hours there.
Unlike when he was in hospital, we felt confident that he was in good hands when we left him each evening at Allington Court.
Right from the start, the team showed a genuine interest in him and were keen to find out how they could make his stay as comfortable as possible - nothing was too much trouble in meeting his, and our, needs.
A big thank you to everyone who supported us so well and allowed us to concentrate on him for the last few weeks of his life.

Reply from Eden Tomlinson, Customer Service Adviser at Allington Court Care Home

Thank you for your kind words. We are saddened to hear about your loss. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from Peter H (Husband of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A particular review about a Christmas party.
An excellent afternoon and it looked as if the residents all enjoyed it in different ways. Very lively, the young carers came in this year, lots of food, singing and entertainment etc. All done to a very high and enjoyable standard.
The rest of my wife's
care at Allington Court Care Home continues at the same high level that's always maintained there.

Reply from David Mclean, Customer Service Adviser at Allington Court Care Home

Thank you for your lovely review. It's nice to hear comments on how well the Christmas event went, after all the hard work that went into organising it and making sure it ran to a great standard for all to enjoy. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we are very happy to hear you can feel at ease with your wife in our care. We hope to continue providing your wife with the best possible care.


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Review from K C (Husband of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Allington Court Care Home epitomises all that's good and proper in care homes, it has that comfortable feeling of well-being, and serious feelings between carers and residents. A happy place although everyone knows age and health can be unpleasant issues at times. The motto should be we care as everyone
projects that wonderful feeling, keep smiling everybody.

Reply from Grace Langfield, Customer Service Adviser at Allington Court Care Home

Thank you for your lovely review. It's lovely to hear such high compliments of our home and the care that the staff provide towards our residents. We will certainly pass your comments on to the manager.


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Review from Margaret F (Wife of Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The recent coffee afternoon was thoroughly enjoyed by residents and their families, as well as raising money for a great charity. The entertainer was very good, and we all enthusiastically sang along with him. The cakes, as usual, were yummy. Bye-bye diet!
A huge thank you to the wonderful staff who
make Allington Court such a happy place for residents to live in and for families to visit.

Reply from Eden Tomlinson, Customer Service Adviser at Allington Court Care Home

Thank you for your lovely review. We are very happy to hear you enjoyed the recent coffee afternoon at Allington Court Care Home. We are looking forward to seeing you again.


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Review from Heather D (Daughter of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On 6th September my dad was 90 so we celebrated his birthday in the beautiful gardens as a lovely sunny day with all his family there.
We had a buffet provided and the chef decorated the cake with chocolate frogs on to match his froggy hat, how lovely was that.
Then indoors with the residents for
a sing a long with the entertainer who was fantastic and lots of laughter.
Thank you so much everyone for making Dad's special day.

Reply from Fran Donno, Customer Service Adviser at Allington Court Care Home

We appreciate you taking the time to leave us your lovely review. We are so pleased to hear that your Dad had a brilliant time on his birthday and had a special day. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Allington Court Care Home.


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Review from M H (Stepdaughter of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visted my step mum today for the first time. I was very impressed with the home, the cleanliness and decor.
The staff were very friendly and helpful. My step mum seemed very happy and she said everyone was very kind to her and she enjoys staying there.
I've worked in care for over 30 years and
Allington Court Care Home has to be one of the best. Thank you.

Reply from Fran Donno, Customer Service Adviser at Allington Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and it is always nice to hear words like “Friendly” and “Helpful” being used to describe our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from P C (Sister of Resident) published on 13 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is a long-term resident at Allington Court. Since she moved in she has become calm and contended. I visit her at irregular intervals and always find her clean and appropriately dressed and looking forward to her next meal. Though these are pleasant gardens to stroll in I am finding it difficult
to persuade her to come outside. However, as the home offers a circuit of corridors around a certain garden she obtains some exercise walking to the sitting rooms or dining room.

Reply from David Mclean, Customer Service Adviser at Allington Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your sister with the best possible care and please let us know if there is anything we can do to make her stay as comfortable as possible. We look forward to seeing you again soon.


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Review from Richard J (Son of Resident) published on 16 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nowhere is perfect and we all have our own individual views as to how our loved ones need to be looked after. My mother’s dementia advanced relatively quickly and so it was hard to come to terms with as, no doubt, it always is. This care home though welcomed her in as an individual and has helped and
supported her in every way since she went into their care.
All staff seem attentive and helpful and, as her relatives, we have been welcomed to witness a number of very good events such as the recent Coronation, which was very well managed. As a discerning son I’m more than happy that my mum is being looked after, as best she can be at Allington Court. Thanks everyone.

Reply from David Mclean, Customer Service Adviser at Allington Court Care Home

Thank you for your lovely review. We are so pleased that you can feel at ease with your mum in our care and we are glad to help you through such a difficult time. Please let us know if there is anything we can do to make your mum’s stay as comfortable as possible.


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Review from Kerry R (Friend of Resident) published on 31 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just feel like I would like to make sure that the activity team and staff at Allington Court got the praise that they deserve after what a wonderful coronation for the king they provided for not just residents but relatives too. Just overwhelming the amount of effort not just on the day but the build-up
with craft activities and residents being involved in all the above. We had a lovely day celebrating with them and on my visit today my relative is still talking about it which just makes us so happy. Well done to all, you make it so much easier knowing our family member is so happy and looked after, above and beyond standard, we are forever grateful.

Reply from David Mclean, Customer Service Adviser at Allington Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after, including preparing for all the amazing coronation events. It's nice to hear words like “happy” and “above and beyond standard” being used to describe our care. We will certainly pass your comments on to the manager. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.


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Review from Gillian C (Daughter of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Allington Court Care Home for the last 22 months, she needed 24-hour care and was hoisted as she couldn't walk or look after herself. Mum was very happy in the home, was out in the community every day joining in with the activities. The staff looked after her very well she was always
clean her clothes always were colour coordinated. I can't fault the staff, they looked after her very well, she was very happy there. Mum was always smiling, never moaned and I know she thought the world of all the carers. Well done to all the carers that looked after her. We are proud of you all. Sadly Mum passed away in the home two weeks ago but I know she was looked after until the end. Thank you all so much.

Reply from David Mclean, Customer Service Adviser at Allington Court Care Home

Thank you for taking the time to leave your lovely review. We are saddened to hear about your loss. We hope you all feel like a part of our Allington Court family and we are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one has been cared for and looked after. Hopefully, you will go away from this feeling like she received the best possible care.


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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Allington Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Allington Court Care Home is calculated as follows: ( (177 Excellents x 5) + (51 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 233 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Allington Court Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jan 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 25 Mar 2025

Spacious rooms available for dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.


Awards / Recognitions (7)

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Frequently Asked Questions about Allington Court Care Home

What types of Care is Allington Court Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Allington Court Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Allington Court Care Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Allington Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Allington Court Care Home to the centre of St Albans?

2.8 mile(s) as the crow flies, distance by road may be significantly further.