Ashview is a fantastic caring place. The nurses and carers are very very kind and considerate
Tania J (Daughter of Resident)
The experience that my husband has had at Ashview Nursing Home is exceptionally good
G S (Wife of Resident)
Ashview Nursing Home is exceptionally good. Nothing is too much trouble. The food is simply amazing
G S (Wife of Resident)
Ashview Nursing Home has a Review Score of 9.9 (9.938) out of 10, based on 10 reviews in the last 2 years. Over all time Ashview Nursing Home has 83 reviews.
Review from Jean D (Wife of Resident) published on 6 January 2016
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan (Son of Resident) published on 14 August 2015
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tony R (Resident) published on 21 July 2015
Submitted via Website •
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The food and accommodation is
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.938) out of 10 for Ashview Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.938 for Ashview Nursing Home is calculated as follows: ( (106 Excellents x 5) + (7 Goods x 4) ) ÷ 113 Ratings = 4.938
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ashview Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2023
Catherine first joined Broome End nearly 20 years ago as a carer. Over the past two decades, she has managed a number of different settings, including a large nursing home and a specialist dementia day centre. Catherine is determined to deliver the best in class care, which drives us to be innovative in our approach. This focus has helped us achieve Essex Care Home of the Year recently. She has joined Ashview last year.