Brunswick Court Care Home

62 Stratford Road, Watford WD17 4JB
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9.7 118 Reviews
  • Brunswick Court Care Home, Watford
Brunswick Court welcomes nursing, residential and dementia stays, convalescence, palliative, and respite care. It can also provide care for people living with Parkinson's or Huntington's. Residents can stay for however long loved ones need support. They’ll get to relax and meet new friends, giving complete peace of mind.

Purpose-built, Brunswick Court has many comfortable lounges that are ideal for socialising, relaxing or welcoming visitors. All bedrooms are en-suite with walk-in showers. Double rooms are also available for couples or those wishing to share.

The home is well placed in a quiet residential area of town – close to the centre of Watford, and Cassiobury park which many of the residents enjoying visiting during the summer months.

There’s a real sense of community at the home. Having its own large activities room and dedicated activities team, allows Brunswick Court to offer a 7-day activities programme. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether loved ones already have a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. Anyone is welcome to pop in and join in, whether a friend, relative or loved one.

The chef takes a personal approach to diet, and meals are catered to individual tastes. There are always cold snacks and alternatives available throughout the day. This home is open to local authority funded residents, get in touch to find out more.

Follow the home on Facebook to find out more about the great things that go on day to day, search 'Bupa UK Brunswick Court'.

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Care Provided by Brunswick Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jyoti Pokharel (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Brunswick Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. The home is a ten-minute walk from the centre of Watford, where there’s plenty to see and do. Nearby Cassiobury Park, with its nature reserve and playground, offers some lovely summer visits.


  • Parking

  • Parking available onsite


Brunswick Court Care Home Reviews (118)

Total of 118, showing 1-20
9.7

Brunswick Court Care Home has a Review Score of 9.7 (9.706) out of 10, based on 31 reviews in the last 2 years. Over all time Brunswick Court Care Home has 118 reviews.

Overall Experience

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Date Published

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Review from Sandra W (Respite Resident) published on 3 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brunswick Court Care Home has exceptional facilities in every department. Their warm caring attitude to all residents is beautiful to see. I know that I've found my forever respite home.

Reply from Maria Ricketts, Customer Care Adviser at Brunswick Court Care Home

Thank you for your lovely review. We hope Brunswick Court Care Home did everything possible to make your stay as comfortable as possible. Thank you for choosing Brunswick Court for your stay.


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Review from T S (Nephew of Resident) published on 20 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Found that my auntie is quite happy staying. The activities staff are excellent, especially one member of staff, in particular, who is outstanding.
We found all staff were pleasant and friendly.
Possibly understaffed in some areas. Not sure if this is down to manager or management. Both reception
staff are excellent too., they are friendly.

Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will certainly pass your comments on to the manager. We hope to continue providing your auntie with the best possible care.


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Review from C C (Daughter of Resident) published on 29 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was returned to Brunswick Court Care Home for her final weeks. The team were truly amazing, all the staff popping in to see Mum when she was on her last days, so caring and thoughtful, arranging for me to stay with Mum overnight. They arranged sandwiches and drinks for us in a lounge to give us
a change from sitting in Mum's room. When she eventually passed, they treated her with loving care and great compassion.

Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your review. We are sorry for your loss. We hope Brunswick Court care home did everything possible to make the transition as easy as possible and we are glad to help you and your family through such a difficult time. It is always nice to hear words like "so caring and thoughtful" being used to describe our care. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review from A W (Son of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a fantastic birthday/anniversary party laid on by all the staff, thank you to one member of staff in particular.

Reply from Maria Ricketts, Customer Care Adviser at Brunswick Court Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.


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Review from Susan G (Friend of Resident) published on 28 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely place! I would be happy to be staying here myself. The rooms I saw looked delightful and the activities room and dining are amazing. The activities 'lead' was just the sort of person needed and even had me playing Bingo - a first!
I am 85 next week - how does one get here!

Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home

Thank you for your lovely review. It is wonderful to hear that you are impressed with the rooms, activities and the facilities at Brunswick Court Care Home. We are glad to know that you enjoyed playing Bingo with us and we are very happy to hear you can feel at ease with your friend in our care. We hope to continue providing your loved one with the best possible care.


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Review from Antony B (Next of Kin) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was looked after by your staff for the last five weeks of his life and I would not have chosen any different. The staff were all very professional and caring and I was kept informed at all times, especially one member of staff, it was her kindness and professionalism on my visit to find somewhere
for my dad to end his days that told me, I did not need to look elsewhere.
Thanks to all the staff.

Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home

We appreciate you taking the time to leave your review. We are sorry to hear of your loss but are pleased to know you can look back on this experience knowing your father received the best possible care for his final days. Thank you for trusting us at Brunswick Court with your loved one's care.


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Review from W K (Daughter of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father found it hard to settle and accept that he could no longer live independently at home. The staff and everyone at Brunswick Court Care Home worked hard to help him settle in and moved him to a nicer room. He is now more settled, loves his food and joins in all the activities. It is such a relief
to his family to see him well looked after. We are always made welcome when we visit and find the staff very friendly.

Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your review. We were glad to help you and your family through such a difficult time and we hope Brunswick Court Care Home did everything possible to make the transition as easy as possible. We are very happy to hear you can feel at ease with your father in our care. Please let us know if there is anything we can do to make his stay as comfortable as possible.


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Review from M P (Son of Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We cannot fault anything. The facilities are ok, the food is good. The activities are very good and the activities staff are excellent. We find all the carers and nursing staff are all polite, friendly and caring. The managers and office staff are helpful and always on hand to help.

Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home

Thank you for your lovely review. We are pleased to hear that you are impressed with the activities and staff at Brunswick Court Care Home. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are very happy to hear you can feel at ease with your loved one in our care and we hope to continue providing your loved one with the best possible care.


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Review from T P (Daughter of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with all the care. Since my dad has come out of hospital, I feel he's had the best care for his recovery.
The nurses, carers, and entertainment staff make this home such a happy place to be in.
I'm very grateful to all the staff, and the residents too.
It's a place I would recommend.

Reply from Eden Tomlinson, Customer Service Adviser at Brunswick Court Care Home

Thank you for your lovely review. We are pleased you feel Brunswick Court is a 'happy place to be in'. Please let us know if there is anything we can do to make Dad's stay as comfortable as possible.


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Review from P B (Resident) assisted by family/friend published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good experience and special.

Reply from Eden Tomlinson, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. We are pleased to hear you are enjoying your stay. Please let us know if there is anything we can do to make your stay as comfortable as possible.


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Review from Margaret H (Wife of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and comfort are second to none.
I cannot speak highly enough of the care, commitment, compassion and love given to my wonderful husband.

Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. We are so pleased to hear words such as "compassion" and "comfort" being used to describe the care our staff provide. Please don't hesitate to let us know if there is anything else we can do to make your husband's stay as comfortable as possible.


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Review from James M (Husband of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brunswick staff are fantastic, very professional.
The food is plentiful and excellent.
Rooms are spacious and comfortable.
My wife is very happy here.

Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home

Thank you for your feedback. We are pleased to hear you can feel at ease with your wife being so well looked after in our care home. Please let us know if there is anything else we can do to make her stay as comfortable as possible.


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Review from M H (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brunswick Court provided outstanding palliative care for Dad during his final two weeks of life. The staff were kind and supportive not just to Dad but to the whole family at a very difficult time. We will always remember Brunswick Court for its professional and empathetic care, and as a family, feel
very grateful that Dad's final days were spent with staff who were kind and treated him with respect and dignity.

Reply from Eden Tomlinson, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. We are saddened to hear about your loss. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from Susan O (Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident at Brunswick for seven years, and I am very pleased with most of the service given. The only thing that I find not so good is the menus. The staff are very good and very helpful. I would strongly recommend this home to anyone thinking about going into a care home.

Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear from residents feeling like they are cared for and looked after. Please let us know if there is anything we can do to make your stay as comfortable as possible, and thank you for choosing Brunswick Court for your stay.


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Review from Lynn C (Daughter of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Brunswick for over 2 years and socially she has more to do than we could ever dream of giving her. She loves the staff and food, she constantly says how happy and well-cared for she is. My only slight negative is that more could be made of the garden and outside space.

Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home

Thank you for your lovely review. We are so pleased that your mum is happy at Brunswick Court and that she loves our staff. It is always nice to hear from family members who feel like their loved one is cared for and looked after. We will discuss your feedback about the garden with the home’s manager to help them continually improve their service. Please let us know if there is anything we can do to make Mum's stay as comfortable as possible.


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Review from Dannii K (Daughter of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care in the care home is amazing, I am very happy with everything that they do for my mum. My mum can be very much a pain in the bum at times but they always work to help her.

Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your mum in our care. We hope to continue providing her with the best possible care and we look forward to seeing you again soon.


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Review from A B (Friend of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Brunswick Court Care Home on a number of occasions, to see a friend. I have to say it is run very well, the staff are so helpful and also very polite and caring. I have to point out especially how the reception team was very welcoming and so helpful, even how they was with the residents, great
to see.

Reply from Eden Tomlinson, Customer Service Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear words like “Polite” and “Caring” being used to describe our carers. We will certainly pass your comments on to the manager.


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Review from Elizabeth V (Great-Niece of Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has recently become permanent at Brunswick Court Care Home after some respite care after a long hospital stay. As a family, we have actually used Brunswick before for my other aunt for three years and this was through the pandemic!
The staff are so caring and the residents have such lovely
activities which keep them busy. There always seems something to do, even if you don't like being involved in everything.
Nothing seems too much trouble, they are always willing to help and support you.
And our experience over the pandemic, they did everything they could to help residents and families see each other, which was so important to us.
Can't recommend Brunswick enough.
We will always be grateful for the care and support they give.

Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.


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Review from Leigh B (Daughter of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has resided at Brunswick Court Care Home for nearly a year. She is very happy, well cared for and well-fed. The staff are all absolutely professional, kind, caring and helpful.
My family were initially very sad that my mum was unable to return home after a year in hospital, however, we are all
pleased that she is in such a wonderful, supportive place. Thank you to all of the staff for looking after my mum and making her family feel so welcome when we visit too.

Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind comments. We hope Brunswick Court Care Home did everything possible to make the transition from hospital and home as easy as possible for Mum and it's wonderful to hear your family is so well thought of when you are visiting too. We hope to continue providing your loved one with the best support and care.


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Review from Frederica G (Daughter of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is second to none. Got Mum up and dressed and to activities whenever MUm was up to it. She was only here for about six weeks but the dignity given to her as she became palliative, care was amazing.
Then, when she died, we were allowed to be around as long as we wanted. Care is amazing to family
as well.

Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your kind words. We are glad to have been able to support Mum and your family through such a difficult time and hope you are able to leave this experience knowing Mum received the best possible care in her time with us.


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Current Review Score: 9.7 (9.706)

Overview of Review Score

The Review Score of 9.7 (9.706) out of 10 for Brunswick Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.706 for Brunswick Court Care Home is calculated as follows: ( (279 Excellents x 5) + (65 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 364 Ratings = 4.706

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brunswick Court Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 May 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 25 Mar 2025

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.


Awards / Recognitions (7)

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Frequently Asked Questions about Brunswick Court Care Home

What types of Care is Brunswick Court Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brunswick Court Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Brunswick Court Care Home have?

There are 90 Single Rooms.

What are the Facilities & Services at Brunswick Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brunswick Court Care Home to the centre of Watford?

0.8 mile(s) as the crow flies, distance by road may be significantly further.