Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.
The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. The home is a ten-minute walk from the centre of Watford, where there’s plenty to see and do. Nearby Cassiobury Park, with its nature reserve and playground, offers some lovely summer visits.
Parking available onsite
Brunswick Court Care Home has a Review Score of 9.7 (9.716) out of 10, based on 30 reviews in the last 2 years. Over all time Brunswick Court Care Home has 118 reviews.
Review from Nicole A (Daughter of Resident) published on 6 September 2023
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Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home
Thank you for your kind words. It is always nice to hear words like “happy, caring staff” and “warm welcome” being used to describe our care. We are very happy to hear you can feel at ease with your mum in our care. Hopefully, you will go away from this feeling like your loved one received the best possible care and we look forward to seeing you again soon.
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Review from D C (Husband of Resident) published on 5 September 2023
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Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home
Thank you for your kind words. It is always nice to hear words like “friendly” and “welcoming” being used to describe our care. We are very happy to hear you can feel at ease with your wife in our care and we hope Brunswick Court care home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.
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Review from June N (Daughter of Resident) published on 5 September 2023
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Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your mum in our care and that you feel like part of our Brunswick Court family. Hopefully, you will go away from this feeling like your loved one received the best possible care.
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Review from M R (Daughter of Resident) published on 5 September 2023
Submitted via Postal Card •
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Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we hope Brunswick Court Care Home did everything possible to make the transition as easy as possible. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review from N P (Daughter of Resident) published on 18 July 2023
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Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home
Thank you for taking the time to leave your kind review. We are sorry for your loss. We are very happy to hear you and your sister felt at ease with your mum in our care. We hope Brunswick Court Care Home did everything possible to make the transition as easy as possible for her and we hope you all feel like a part of our care home family. Hopefully, you will go away from this feeling like your mum received the best possible care.
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Review from J S (Daughter of Resident) published on 17 June 2023
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Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home
Thank you for taking the time to leave your review. We are glad to help you and your family through such a difficult time and hope Brunswick Court Care Home did everything possible to make the transition as easy as possible. It is always nice to hear words like “Kindness” and “nothing is too much trouble” being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again very soon.
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Review from Carlton O (Son of Resident) published on 17 May 2023
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Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home
Thank you for your lovely review. We are happy to hear you feel like a part of our Brunswick Court family. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
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Review from C B (Wife of Resident) published on 16 May 2023
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Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home
Thank you for your review. We are very happy to hear you can feel at ease with your loved one in our care. Thank you for choosing Brunswick Court Care Home.
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Review from Pat F (Daughter of Resident) published on 16 May 2023
Submitted via Postal Card •
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Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
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Review from Laurence B (Son of Resident) published on 5 April 2023
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Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home
Thank you for your feedback. It's always nice for us to hear words such as "respect" and "dedication" used to describe the care our staff provide. Thank you for choosing Brunswick Court for your father's stay.
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Review from D H (Nephew of Resident) published on 31 March 2023
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Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home
Thank you for your lovely review. We are saddened to hear about your loss but hopefully you will go away from this feeling like your loved one received the best possible care at Brunswick Court.
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Review from J G (Son of Resident) published on 28 March 2023
Submitted via Postal Card •
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Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home
Thank you for taking the time to leave your review. We hope Brunswick Court Care Home did everything possible to make the transition as easy as possible. We are very happy to hear you can feel at ease with your mother in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.
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Review from J L (Resident) published on 21 March 2023
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Reply from Alison Horridge, Customer Advisor on behalf of the team at Brunswick Court Care Home
Thank you for your feedback. We are happy to hear that you find our staff to be accommodating and helpful. Thank you for choosing Brunswick Court.
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Review from Hazel A (Respite Resident) published on 18 March 2023
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Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home
Thank you for your kind words. It is always nice to hear words like “very high standard of care” being used to describe our care. Thank you for choosing Brunswick Court for your stay.
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Review from G W (Respite Resident) published on 17 March 2023
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Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home
We appreciate you taking the time to leave us your comments. Thank you for choosing Brunswick Court Care Home.
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Review from Kathryn S (Wife of Resident) published on 24 February 2023
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Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are proud that our staff are so kind and helpful towards yourself and your husband. We hope to continue providing your loved one with the best possible care.
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Review from H M (Daughter of Resident) published on 23 February 2023
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Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home
Thank you for your review. It is always nice to hear words like “Caring” and “Conscientious” being used to describe our care. Thank you for choosing Brunswick Court.
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Review from Geoff K (Brother-in-law of Resident) published on 23 February 2023
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Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home
We appreciate you taking the time to leave us your comments. If there is anything we can do to improve our services please do let us know.
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Review from G H (Partner of Resident) published on 23 February 2023
Submitted via Postal Card •
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Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home
Thank you for your feedback. We are very happy to hear you can feel at ease with your loved one in our care. Please do let us know if there is anything we can do to continue making their stay as comfortable as possible.
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Review from J N (Respite Resident) published on 3 February 2023
Submitted via Postal Card •
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Reply from Alison Horridge, Customer Advisor on behalf of the team at Brunswick Court Care Home
Thank you for your review. We are happy to hear that you have found all our staff to be kind and attentive and that the environment feels friendly. Thank you for choosing us for your care.
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The Review Score of 9.7 (9.716) out of 10 for Brunswick Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.716 for Brunswick Court Care Home is calculated as follows: ( (273 Excellents x 5) + (60 Goods x 4) + (17 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 352 Ratings = 4.716
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Brunswick Court Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 29 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 May 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 25 Mar 2025
Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.
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