Brunswick Court Care Home

62 Stratford Road, Watford WD17 4JB
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9.7 120 Reviews
  • Brunswick Court Care Home, Watford
Brunswick Court welcomes nursing, residential and dementia stays, convalescence, palliative, and respite care. It can also provide care for people living with Parkinson's or Huntington's. Residents can stay for however long loved ones need support. They’ll get to relax and meet new friends, giving complete peace of mind.

Purpose-built, Brunswick Court has many comfortable lounges that are ideal for socialising, relaxing or welcoming visitors. All bedrooms are en-suite with walk-in showers. Double rooms are also available for couples or those wishing to share.

The home is well placed in a quiet residential area of town – close to the centre of Watford, and Cassiobury park which many of the residents enjoying visiting during the summer months.

There’s a real sense of community at the home. Having its own large activities room and dedicated activities team, allows Brunswick Court to offer a 7-day activities programme. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether loved ones already have a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. Anyone is welcome to pop in and join in, whether a friend, relative or loved one.

The chef takes a personal approach to diet, and meals are catered to individual tastes. There are always cold snacks and alternatives available throughout the day. This home is open to local authority funded residents, get in touch to find out more.

Follow the home on Facebook to find out more about the great things that go on day to day, search 'Bupa UK Brunswick Court'.

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Care Provided by Brunswick Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jyoti Pokharel (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Brunswick Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. The home is a ten-minute walk from the centre of Watford, where there’s plenty to see and do. Nearby Cassiobury Park, with its nature reserve and playground, offers some lovely summer visits.


  • Parking

  • Parking available onsite


Brunswick Court Care Home Reviews (120)

Total of 120, showing 21-40
9.7

Brunswick Court Care Home has a Review Score of 9.7 (9.681) out of 10, based on 31 reviews in the last 2 years. Over all time Brunswick Court Care Home has 120 reviews.

Overall Experience

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Date Published

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Review from Leigh B (Daughter of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has resided at Brunswick Court Care Home for nearly a year. She is very happy, well cared for and well-fed. The staff are all absolutely professional, kind, caring and helpful.
My family were initially very sad that my mum was unable to return home after a year in hospital, however, we are all
pleased that she is in such a wonderful, supportive place. Thank you to all of the staff for looking after my mum and making her family feel so welcome when we visit too.

Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind comments. We hope Brunswick Court Care Home did everything possible to make the transition from hospital and home as easy as possible for Mum and it's wonderful to hear your family is so well thought of when you are visiting too. We hope to continue providing your loved one with the best support and care.


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Review from Frederica G (Daughter of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is second to none. Got Mum up and dressed and to activities whenever MUm was up to it. She was only here for about six weeks but the dignity given to her as she became palliative, care was amazing.
Then, when she died, we were allowed to be around as long as we wanted. Care is amazing to family
as well.

Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your kind words. We are glad to have been able to support Mum and your family through such a difficult time and hope you are able to leave this experience knowing Mum received the best possible care in her time with us.


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Review from Nicole A (Daughter of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy, caring staff. Always a warm welcome and they always have time to talk or care for my mum.
Activities are brilliant and the activity ladies encourage the residents to join in which is so important to keep residents' brains stimulated. A warm welcome from reception staff is also really
important.
Mum has settled in well which is down to the incredible staff. Thank you.

Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear words like “happy, caring staff” and “warm welcome” being used to describe our care. We are very happy to hear you can feel at ease with your mum in our care. Hopefully, you will go away from this feeling like your loved one received the best possible care and we look forward to seeing you again soon.


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Review from D C (Husband of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are unfailingly friendly and welcoming. My wife has been here for four years now and she is being cared for very well. Top job!

Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear words like “friendly” and “welcoming” being used to describe our care. We are very happy to hear you can feel at ease with your wife in our care and we hope Brunswick Court care home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.


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Review from June N (Daughter of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been here for a couple of months and has chosen to stay.
She is well cared for and nay oversights are dealt with straight away. I am able to sleep at night now knowing she is happy.
Thank you.

Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your mum in our care and that you feel like part of our Brunswick Court family. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from M R (Daughter of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Brunswick Court for 6 years and during that time has been happy and feels secure. She has been cared for really well.

Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we hope Brunswick Court Care Home did everything possible to make the transition as easy as possible. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review from N P (Daughter of Resident) published on 18 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Brunswick in November 2018 she remained there until she sadly died in January 2023, my sister and myself couldn’t of been more happy with the care, respect and dignity our mum was given by all who cared for our mummy. She was always happy and the team always gave 100% to her, they showed
compassion and were always attentive to her needs.
We were sad to not be going to Brunswick as we regularly did before our mum's passing and couldn’t thank them enough for how they cared for our mum and always made us feel so welcome, nothing was ever too much.
A huge thank you to Brunswick, we will always be grateful to you all.

Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your kind review. We are sorry for your loss. We are very happy to hear you and your sister felt at ease with your mum in our care. We hope Brunswick Court Care Home did everything possible to make the transition as easy as possible for her and we hope you all feel like a part of our care home family. Hopefully, you will go away from this feeling like your mum received the best possible care.


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Review from J S (Daughter of Resident) published on 17 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was discharged from hospital to Brunswick Court Care Home after a sad diagnosis. We weren’t sure if we’d done the right thing but I can honestly say from the moment I arrived with Mum a couple of weeks ago, we’ve been shown nothing but care and kindness from each and every member of staff, from
reception to carers to management. Nothing is too much trouble. Staff have made huge efforts to make Mum feel safe and that is something we are very grateful for. Lovely surroundings, gardens and communal areas. Wide variety of activities, open door visiting at any time which for us has been brilliant. We are always welcomed. Food is excellent with lots of variety and again, everything has been done to make sure Mum has all she needs. We are a visible, ‘hands on’ family and visit every day (sometimes twice a day!) and all I see are happy residents and caring staff. Cannot fault this nursing home.

Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your review. We are glad to help you and your family through such a difficult time and hope Brunswick Court Care Home did everything possible to make the transition as easy as possible. It is always nice to hear words like “Kindness” and “nothing is too much trouble” being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again very soon.


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Review from Carlton O (Son of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You hear so many stories about care homes, but Brunswick Care Home in Watford is excellent. Wonderful staff, activities, food, cleanliness, facilities, all first class. I really look forward to visiting my mum.

Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home

Thank you for your lovely review. We are happy to hear you feel like a part of our Brunswick Court family. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.


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Review from C B (Wife of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comfortable. Food lovely. Helpful staff. Felt very safe. Very happy to return. Enjoyed company. Nice garden.

Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home

Thank you for your review. We are very happy to hear you can feel at ease with your loved one in our care. Thank you for choosing Brunswick Court Care Home.


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Review from Pat F (Daughter of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very caring and comfortable care home where my mother feels safe. The home staff really get to know their customers and treat them with due respect.

Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.


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Review from Laurence B (Son of Resident) published on 5 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During his 12-week stay at Brunswick Court, my father was treated with the utmost care and respect by dedicated staff.

Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home

Thank you for your feedback. It's always nice for us to hear words such as "respect" and "dedication" used to describe the care our staff provide. Thank you for choosing Brunswick Court for your father's stay.


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Review from D H (Nephew of Resident) published on 31 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Brunswick Care team (Princess Diana Unit), took wonderful care of my aunt, including when she moved into palliative care. Thank you all.

Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for your lovely review. We are saddened to hear about your loss but hopefully you will go away from this feeling like your loved one received the best possible care at Brunswick Court.


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Review from J G (Son of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother was not looking forward to leaving her home and was very nervous. We had one or two issues the first few days but this week she seems to have settled in much better. Personally, I think the home is excellent. I have got to know many of the staff who are all friendly and helpful.

Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your review. We hope Brunswick Court Care Home did everything possible to make the transition as easy as possible. We are very happy to hear you can feel at ease with your mother in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.


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Review from J L (Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, caring staff. Nothing is too much trouble.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Brunswick Court Care Home

Thank you for your feedback. We are happy to hear that you find our staff to be accommodating and helpful. Thank you for choosing Brunswick Court.


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Review from Hazel A (Respite Resident) published on 18 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very high standard of care. Food excellent. Cheerful, caring staff.

Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear words like “very high standard of care” being used to describe our care. Thank you for choosing Brunswick Court for your stay.


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Review from G W (Respite Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, food lovely, staff friendly and helpful.

Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home

We appreciate you taking the time to leave us your comments. Thank you for choosing Brunswick Court Care Home.


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Review from Kathryn S (Wife of Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred to Brunswick Court Care Home 20th November 2022 from hospital for palliative care. It is an excellent care home, the facilities are good and my husband loves the food. The staff are so kind, nothing is too much for them.

Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are proud that our staff are so kind and helpful towards yourself and your husband. We hope to continue providing your loved one with the best possible care.


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Review from H M (Daughter of Resident) published on 23 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and carers at Brunswick Court Care Home, King George floor are very caring, conscientious and generally a really lovely bunch. I would recommend it to anyone that have loved ones that need care and support.

Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home

Thank you for your review. It is always nice to hear words like “Caring” and “Conscientious” being used to describe our care. Thank you for choosing Brunswick Court.


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Review from Geoff K (Brother-in-law of Resident) published on 23 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Only visit infrequently but always look satisfactory to me.

Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home

We appreciate you taking the time to leave us your comments. If there is anything we can do to improve our services please do let us know.


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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Brunswick Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Brunswick Court Care Home is calculated as follows: ( (270 Excellents x 5) + (74 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 364 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brunswick Court Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 May 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 22 Apr 2025

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.


Awards / Recognitions (7)

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