Barchester Bushey House Beaumont

High Street, Bushey WD23 1QN
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9.7 115 Reviews
  • Barchester Bushey House Beaumont, Bushey
Bushey House is a historic, Grade II listed building located in the heart of Bushey Village, close to Watford and NW London providing high quality residential and nursing care.

Set in stunning grounds with fantastic views, Bushey House has a welcoming coffee lounge with homemade cakes on entrance with further lounges and drawing rooms, for both residents and families to enjoy. A particular favourite is the Lawn Room, with panoramic views across the local countryside, followed closely by the bright conservatory leading to manicured grounds.

All the rooms are spacious with a touch of luxury and offer en-suite facilities throughout. Rooms can be personalised by each resident with pictures, furniture and other keepsakes important to them.

Bushey House offers 24 hour nursing care, residential care, respite and short term convalescence as well as end of life palliative care with nurses and a care team on hand 24 hours a day. The team of highly-qualified and attentive staff, focus on the individual needs of residents, with a tailored care plan for each individual. Their dedication can be seen across the board with a life enrichment program to meet each residents needs and interests.

Dining is second to none at Bushey House, where the Head Chef and team deliver delicious cuisine throughout the day, having achieved Barchester's Five Star Dining Standard.

The grand dining room offers a spacious environment for residents and families to enjoy their meals, over a glass of wine or alternatively, meals can be served to a resident in their rooms or other communal areas.

Why not pop in for a coffee and a chat today?

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Care Provided by Barchester Bushey House Beaumont

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Mary Bague (General Manager)
  • Admission Criteria
    • Nursing, Palliative care, respite care
    • Ages 55+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2003

Funding & Fees Guide for Barchester Bushey House Beaumont

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,800

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Bushey House Beaumont to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Bushey House Beaumont Reviews (115)

Total of 115, showing 101-115
9.7

Barchester Bushey House Beaumont has a Review Score of 9.7 (9.678) out of 10, based on 39 reviews in the last 2 years. Over all time Barchester Bushey House Beaumont has 115 reviews.

Overall Experience

  • 77
  • 31
  • 6
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Date Published

115
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Review from Harry G (Respite Resident) published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second time I have been a resident here for respite care having been hospitalised with pneumonia. The care I have received has been extremely outstanding. Everyone has been so helpful and kind and professional which has helped so much towards getting better.
I was here previously in early
2015 also after suffering pneumonia and it was my previous experience here which encouraged me to come again.

Reply from Heather Constance, General Manager at Barchester Bushey House Beaumont

Thank you for your lovely review, it was a pleasure to have you stay with us again. We especially enjoyed your Violin playing.


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Review from J F (Resident) published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We, that is my nephew and his wife, were welcomed with smiling faces. From then until the end of my stay, smiling faces were welcoming of any request.

Reply from Heather Constance, General Manager at Barchester Bushey House Beaumont

Thank you for your lovely review, we look forward to seeing you again in the near future. It was a pleasure to have to stay at Bushey Beaumont


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Review from Gillian M (Daughter of Resident) published on 11 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During her stay, my mother was kindly invited to take part in nominating the employee of the month. However, she found this impossible, to single out any one person. Bushey House Beaumont has a truly wonderful, caring, devoted team of staff. They all, without exception, showed extreme professionalism,
efficiency, competence and kindness throughout her stay. Day or night, attentive to her well-being, the staff always greeted her with a smile. Nothing was too much trouble and this, combined with the excellent cuisine, accommodation, cleanliness, beautiful relaxing gardens and its geographical location, easily accessible and welcoming for visiting family and friends, made my mother's stay not only beneficial to her health but also to her morale. We cannot thank you enough and mum will certainly not hesitate to return to Bushey House Beaumont.

Reply from Heather Constance, General Manager at Barchester Bushey House Beaumont

Thank you for taking the time to review the home. It was a pleasure to have your Mother to stay. We hope to see you both again, your Mother is also very welcome to come for lunch or afternoon tea, as we discussed with her.


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Review from Jane B (Resident) published on 3 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having spent 6 weeks at a previous care home with less than excellent care, it was a pleasure to find Bushey House which renewed my faith in the care sphere. The home has treated me with the care, love and dignity throughout my stay. My stay in Bushey House was due to my husband having a major operation
and I have totally enjoyed my time at a truly exceptional care home, so much so that I will be returning for respite care in September.

Reply from Heather Constance, General Manager at Barchester Bushey House Beaumont

Thank you for taking time to review Bushey Beaumont. It has been a pleasure to have you to stay. We look forward to seeing you again in September.


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Review from Judy G (Daughter of Resident) published on 12 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No words can describe how well my Mum was looked after for 2 and a half years. She was loved and cared for by everyone, carers, nurses, management, restaurant and desk. We can only give praise to everyone, she received respect and kindness to the end. We can only thank everyone at Bushey House Beaumont
for all they did for my Mum and us.

Reply from Heather Constance, General Manager at Barchester Bushey House Beaumont

Thank you for taking time to review Bushey Beaumont. It was a pleasure to care for your Mum and we are pleased that you still visit us at Bushey Beaumont following your dear Mums passing.


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Review from F D (Resident) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I appreciate the building is having a "new image" but the conditions of this at this present time should be shown in a reduction of the price! The staff were polite and courteous respective at all times. The only criticism is that they need practice at making the bed. It fell to me to make my bed every
evening and making sure the sheets were tucked in firmly "hospital corners" were made.

Reply from Heather Constance, General Manager at Barchester Bushey House Beaumont

Thank you for taking the time to complete your review following your respite stay. We are, as you mention, currently having an extensive refurbishment programme of all of our communal areas and some bedrooms. I'm sorry that you felt the home was not clean. The housekeeping team pride themselves on their high standard of cleaning. In addition, we do have a 7 day a week activity programme, I'm sorry to hear that you felt this service was poor and not to your liking. I apologise if the staff did not make the bed to the standard you expected. Thank you for your kind words regarding the staff, we pride ourselves on high standards of care at Bushey Beaumont.


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Review from Elsie R (Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been very friendly and obliging they couldn't do enough for me and always smiling.

Reply from Heather Constance, General Manager at Barchester Bushey House Beaumont

Many thanks for your review, it was a pleasure to have you stay with us for your respite.


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Review from B K (Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is not a complaint but fact. This home is a listed building which means any building work is very long winded. I feel that many of the items that I have ticked "satisfactory" will deserve a higher rating. This applies to management who are easy to approach and respond. So much so that the manager
has an agreement to make some changes which will be completed about June. With regard to food, there have been some difficulties in recruiting staff, but I feel confident that later on, it will deserve a higher rating.

Reply from Heather Constance, General Manager at Barchester Bushey House Beaumont

Thank you for your review. We are all looking forward to our extensive refurbishment programme commencing in a few months. We have two full time Chefs and now have a new hostess in post who commenced her induction this week.


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Review from Anthony C (Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived here on respite care after a serious operation and my stay has been for 5 weeks. I have found the beautiful classic building with its views across lovely countryside a real joy. The care home I would recommend.

Reply from Heather Constance, General Manager at Barchester Bushey House Beaumont

Thank you for your lovely review, it was a pleasure to have you to stay for your respite.


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Review from Rona N (Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was looked after very well. The overall impression was excellent and the food was very good.

Reply from Heather Constance, General Manager at Barchester Bushey House Beaumont

Thank you for your positive review of our services. It was a pleasure to have you to stay for your respite with us.


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Review from Mary E (Resident) published on 14 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Home is clean, well run with a friendly atmosphere. The staff are helpful and pleasant. Any requests that are made with regard to food, special arrangements, etc are all considered and acted on if possible. The staff are very patient, sometimes under difficult circumstances. Lots of different activities
are available for those who want to try them. Residents who want to know the reason for the treatment they are receiving are informed of what/why it is happening if they want to know. I would certainly recommend this home to anyone looking for the sort of care they provide.

Reply from Heather Constance, General Manager at Barchester Bushey House Beaumont

Thank you for taking time to review our services. It is a pleasure to have you living here with us at Bushey Beaumont.


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Review from Beverly B (Daughter-in-law of Resident) published on 14 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed to find a care home for my father in law who lives with us - while we travelled to Australia for 6 weeks for the birth of our first grandchild.


From the first contact to picking him up at the end of his 6 weeks stay we were more than impressed with the professionalism, service, friendliness,

cleanliness and overall facilities and care offered by the Manager and staff of this stunning home in beautiful settings. There was a good mix of male and female guests and those we met were polite and friendly and obviously enjoying life there.


Nothing was too much trouble for them - and they dealt with my father-in-laws specific needs superbly.
We had a great holiday knowing that he was being safely and lovingly looked after and have nothing but praise for the management and staff and the overall environment.


We would have no hesitation in recommending Bushey House Beaumont Care Home to anyone considering respite, holiday or longer term care.


Reply from Heather Constance, General Manager at Barchester Bushey House Beaumont

Many thanks for your lovey review. It was a pleasure to have your Father In Law to stay with us for 6 weeks. We look forward to seeing you all again in the future.


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Review from Claire G (Wife of Resident) published on 14 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is amazing, beautiful decor and wonderful grounds. The meal choices are great and the food is 5 star. The manageress is a very caring and approachable lady. The care staff are wonderful too and nothing is too much trouble for them.

Reply from Heather Constance, General Manager at Barchester Bushey House Beaumont

Many thanks for your wonderful review. I'm so pleased that your husband enjoyed his stay with us at Bushey House Beaumont


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Review from A R (Relative of Resident) published on 14 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are really wonderful, caring and going beyond the call of duty. Nothing is too much trouble. The nursing staff are also excellent. The new general manager is clearly in charge and available to discuss concerns with actioned reassurance.

Reply from Heather Constance, General Manager at Barchester Bushey House Beaumont

Many thanks for your lovely review. I am lucky to have inherited a wonderful team here at Bushey House Beaumont.


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Review from Ben (Resident) published on 30 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came to Barchester Bushey House to await a decision of medical staff regarding a procedure, whether an operation should be done in view of my age and heart problem. I had the operation and was in a wheelchair. The cheerful and caring way the staff treated me was in my opinion the main reason for my
recovering from wheelchair to walking.

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Barchester Bushey House Beaumont is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for Barchester Bushey House Beaumont is calculated as follows: ( (346 Excellents x 5) + (83 Goods x 4) + (28 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 460 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Bushey House Beaumont is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jun 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (65)

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Meet the Team (15)

Mary Jane

Mary Jane Bague

Job Title: General Manager

Joined: 2016

Welcome to Bushey House's website. My name is Mary Jane and I am General Manager at the home.


I have been at Bushey House since April 2022. I qualified as a nurse in 1991 working in the NHS from 1999 to 2016. I joined Barchester Healthcare in 2016 as a Deputy Manager and have supported care homes for many years.


We aspire to be the most respected home in the area. My passion is to ensure that our residents are provided with the very best of care, dignity, respect and support to enable them to live a healthy and happy life.


Nolawtee

Nolawtee Moorut

Job Title: Deputy Manager

Joined: 2014

I have been with Bushey House Beaumont for 9 years. I started my career as a care practitioner while working towards becoming a registered nurse.


I am a testament that Barchester company helps in developing staffs. It makes me proud to work with a wonderful team that goes above and beyond.


Heidi

Heidi Austria

Job Title: Senior Nurse

Joined: 2022

I have been a nurse for over 13 years. My responsibilities involve oversight of the nursing team at Bushey House ensuring high-quality health care is delivered for our residents. I provide mentorship and training for our nurses and function as a Care Coordinator. I am also the Wellbeing Champion which entails planning and facilitating activities for residents and staff to promote health and well-being.


I enjoy travelling, visiting historical places and singing.


Racquel

Racquel Henry

Job Title: Registered Nurse

Joined: 2021

Hi


I have been working for Barchester as a Nurse for a few years and recently joined Bushey Beaumont as the Unit Head.


Linda

Linda Antwi

Job Title: Registered Nurse & Speak Up Champion

Joined: 2023

Hello, I am Linda a speak-up champion and registered nurse at Bushey House Beaumont. I did my nurse training in Ghana where I worked in a large general hospital. This is my first nursing role based in a care home and I really enjoy getting to know and care for our lovely residents.


I am also a speak-up champion for the home. My aim is to ensure that we deal with concerns and complaints at the earliest opportunity and assist in promoting the well-being of everyone.


Gail

Gail Keane

Job Title: Senior Care Assistant & Dementia and Palliative Champion

Joined: 2013

Hi, I am Gail and I am a Senior Carer and a Dementia Champion here at Bushey. Please do come and visit us to find out more about how we can assist you and your loved one.


Varsha

Varsha Harish Babu

Job Title: Healthcare Assistant

Joined: 2023

Hello, I joined Barchester at Bushey House Beaumont in March 2023 as a student postgraduate from Roehampton University in London, following her studies in MBA HR at Mahatma Gandhi University in Kottaya India.


Before coming to the UK, I was a professional dancer, junior artist in Indian Movies and national wrestler and martial arts judo player.


I want to progress in my role as a healthcare practitioner and when I'm not at work or studying, I enjoy working out at my local gym as well as speaking with my grandparents in India via video call.


Jennifer

Jennifer Ramos

Job Title: Carer for Assisted Living

Joined: 2007

I am a senior carer here at Bushey and a Dignity Champion. I also have a nursing background in the Philippines. I enjoy making a difference in my residents' lives. If you want to find out more about the care we provide, you are most welcome to contact us.


Tina

Tina Stovey

Job Title: Activity Assistant/Diversity Champion

Joined: 2022

I started working at Bushey House Beaumont in 2022 in an activities role that I absolutely love. There are very few jobs that offer the daily satisfaction and fulfilment that mine does. I am delighted to be able to play my part in helping to bring joy and laughter into our residents’ daily lives and offer them an interesting choice of events to do just that.


Avni

Avni Fejzullau

Job Title: Head Chef

Joined: 2005

Avni's passion for his cooking is reflected in the delivery of his food. Having won Barchester's Chef of the Year in 2008.


He and his team continue to produce inviting and delicious menus, if there is nothing on the menu you like ask and he will endeavour to please.


Avni is also one of the leaders of the Chef Academy wherein they are responsible for training new Chefs.


He has also continued to uphold the 5-star dining experience award of Barchester.


Collette

Collette Mangan

Job Title: Head of Housekeeping/Infection Control Champion

Joined: 2024

My role is to ensure the home is kept safe and clean. I am also the Infection Control Champion working closely with the nursing team to maintain the highest standards of hygiene in the home. I love to look after our beautiful residence and to make it inviting and comfortable for residents and their visitors.


I love spending time with family and friends including going to the cinema and sampling new restaurants.


Jaspal

Jaspal Nagra

Job Title: Head of Maintenance

Joined: 2022

It is my pleasure to be working at Bushey House Beaumont Care Home. The building has great charm. I have years of experience in this field. Making the environment safe for everyone is my key goal.


Rubina

Rubina Kamran

Job Title: Home Administrator

Joined: 2023

I have worked in administrative-related roles for over 10 years and with Barchester for over 2 years. I enjoy working for Barchester Healthcare because it has given me great opportunities to learn and develop. I am passionate about providing excellent customer service and making processes as smooth as possible for our residents and their families.


My hobbies include cycling, fishing and exploring places of natural beauty.


Kamila

Kamila Jander

Job Title: Admin Assistant

Joined: 2008

Hello, my name is Kamila and I am an administrative assistant at Bushey House and proud to have been with Barchester company for several years.


Philip

Philip Amos

Job Title: Home Service Advisor

Joined: 2024

I look after the general home standards and also new residents coming into the home. I will be the first point of contact should you wish to enquire about care for yourself or your loved one to come and stay at Bushey House Beaumont. I am also involved with community engagement and work closely with various organisations which may be of benefit to our residents.


I have studied two degrees in Ecology and Environmental Management and Theology with Religious Studies. I have a varied work background including the homeless person and elderly care sectors. Outside of work, I enjoy playing tennis, hiking and church activities.


If you have any questions about Bushey House, I am happy to help. If you wish to visit, please call, I will have some coffee and cake awaiting you.