What types of Care is The Chase Care Centre registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Chase Care Centre provide?

Palliative Care, Convalescent Care, Physiotherapy & End of Life Care are other types of care provided.

What are the Facilities & Services at The Chase Care Centre?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Chase Care Centre to the centre of Watford?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

The Chase Care Centre care home, 4 Printers Avenue, Watford, Hertfordshire WD18 7QR

Review from S C (Son of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience

A warm welcome with a true understanding from the minute you arrive at reception. The staff at reception were very friendly and professional. The management, staff and nurses, the entire team on the Mayger Ward, were wonderful from the outset. There appeared to be a good understanding between them and

they worked well as a team, whilst having to do multiple jobs around the ward to ensure that it ran properly. My father had very few needs in his short stay but they were met to the highest standard. From the nurses and doctors who did the medicines and told me of Dad's passing, to the nurses who changed, bathed and washed Dad, to the cleaners, to maintenance, and everyone on the Mayger Unit, I thank you!

Reply from Ana Ciobotaru, Manager at The Chase Care Centre

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Simon B (Son of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience

My experience with the care home is one of admiration. They provided excellent care for my father, particularly in his final weeks, ensuring his comfort and support for my family. They treated my father with dignity and consistently demonstrated kindness and compassion. Every single staff member displayed

empathy, which was deeply appreciated. His room was always clean and tidy with enough space for his bed, television and personal belongings. The lounge offered a welcoming environment for residents to socialise and watch TV together. We are deeply grateful for everything the care home did for my father and are thankful that he received such attentive care in the last year of his life.

Reply from Ana Ciobotaru, Manager at The Chase Care Centre

Thank you for your lovely feedback, everyone at The Chase makes it a priority to ensure all of our residents, family, friends and guests are made to feel at home. We are pleased that we were able to be of assistance to you and your father during this difficult time.

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Review from Lisa R (Resident) published on 20 February 2025
Submitted via Website • Report

Overall Experience

Hi, it was brought to my attention yesterday that I voted for my nurse to be employee of the month, I forgot the wonderful carers and the job they do, in fact all the carers in the home, I can talk to them, anything that is needed I'm attended to so a massive thank you, you mean the world to me, wouldn't

have got through without you, love you all.

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Review from J R (Son of Resident) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience

Excellent service.
Very caring. 1.1. Staff always smiling, good genuine care.
Here patient interests are right at the front.

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Review from Thomas T (Friend of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience

A pleasant environment enjoyed by visitors, the staff endeavour to do their best for an aging population. They meet the challenges daily in sometimes difficult circumstances. Problems come and go - well done.

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Review from P P (Nephew of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience

My Uncle was suffering from cancer of the bladder and was in palliative care when he was released from hospital and brought to The Chase. He stayed at The Chase for only 3 weeks and passed away on New Year's Day 2025. My family and I were impressed with all the care and dedication shown and their professionalism.

We were allowed to visit almost at any time we wished, there was car parking facilities, and the GP service was just opposite the nursing home, as was the hospital. A doctor was visiting the home every Monday. The food was very good and because my Uncle had problems swallowing his food, it was blended for him. The room had its own toilet and was large. All in all excellent place and service.

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Review from Laura S (Daughter of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience

Having been in two other homes previously, The Chase is the only place that my mother has felt comfortable, happy and like a home. The level of care my mother has received has had a marked improvement on her quality of life. I have recommended the home to someone I know whose father has Parkinson's

and dementia. Since being here I feel I don't need to worry about my mother's day-to-day care.

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Review from Kate M (Daughter of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience

I am very happy with the care my mother receives at The Chase. The staff are friendly, helpful and caring. Since moving into The Chase my mother seems to have her smile back. When I visit, she seems happy and comfortable. I live nearly 200 miles away and it is a great comfort to me to know that she

is being well cared for.

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Review from A H (Son of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience

Thank you for all the help and support over the past two years keeping us informed about Mum's care. The home has always been clean and tidy, and the staff caring.

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Review from Esther S (Daughter of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience

My elderly mum came to stay at The Chase on the 6th of December. She has been welcomed and well cared for and has been kept busy with many different activities. She is settling in gradually and I am pleased and relieved that she is joining in well where she can. It will take time for her to recognise

this is her 'new home' but she seems happy enough.

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Review from R E (Husband of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience

I recently wrote a review about the amazing care my husband received in The Chase. My husband passed away and although truly upsetting I could not have asked for a more peaceful and respectful passing. I was with my husband at the end and all the staff made sure we were both comfortable and well cared

for. The staff treated my husband with pure respect after his passing and ensured I was alright and understood everything, nothing was rushed and absolutely nothing was too much trouble. The staff are like family and I will miss their wonderful care, concern and respect.

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Review from Stephen P (Son of Resident) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience

It was my mum's 90th birthday. Mum had a great day, with all the staff helping out, with a cake and a sing-along, Happy Birthday. The staff are great and, especially the two meet-and-greet girls on reception, are always there to help.

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Review from J G (Daughter of Resident) published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience

Our experience at The Chase Care Centre is, I am glad and happy to say, a very happy and positive one.
The care my mum has experienced is excellent and holistic. Although she is limited because of her dementia, she is included in the various activity programmes. The carers encourage her to keep well

nourished which is not easy. They are kind and considerate, not only to Mum but also to our family, and the nurses on Van Gough unit keep us updated and informed of any changes in her care.

Reply from Ana Ciobotaru, Manager at The Chase Care Centre

Thank you for your review. It is very kind of you for complimenting our team at The Chase. I will share your comments with the team.

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Review from Faye C (Daughter of Resident) published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience

I would just like to say how lovely the staff at The Chase Care Centre are.
My dad was a resident for his end-of-life care and I can't state enough how amazing the staff and carers were towards him. They treated him with respect and dignity right to the end. Even shaving him the day before he passed

and making sure he had clean clothes daily - thank you.

Reply from Ana Ciobotaru, Manager at The Chase Care Centre

Thank you for your review. We are very happy to see how much you all appreciate what we offer at The Chase. It was our privilege to care for such a nice gentleman at this time of life. He was so interesting and on his good days, he enjoyed what The Chase had to offer. It was sad to say goodbye to you all but I will share your lovely compliments with the staff. Thank you once again.

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Review from Nicholas M (Resident) published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience

The best thing about this place is the food which is excellent and the staff are really nice also the good thing about this place is that it is really tidy and clean.
Overall it is a very good place. When I had a stroke and I was shifted to the hospital after that I went to a place where I stayed for

a few days and then I came to this place and it's been a year now so it feels like home and it is away from town so it is quiet and peaceful and I am happy here so I don't want to go elsewhere and stay here.

Reply from Ana Ciobotaru, Manager at The Chase Care Centre

Thank you very much for your kind review. It is so nice to be appreciated. It is very good for us to see you enjoy your stay at The Chase. We do our best and comments like yours are very encouraging to us and will reassure other relatives or residents. Thank you.

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Review from Cat H (Daughter of Resident) published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience

The staff have been really supportive and kept us informed at every stage of his care. Dad has always been made to feel comfortable, cared for and treated with dignity and respect.
Thank you for all you have done to make his final months more comfortable. We appreciate all you have done at a very challenging

time for us all.

Reply from Ana Ciobotaru, Manager at The Chase Care Centre

Thank you. We appreciate your kind comments. It is always reassuring to have an endorsement like this for relatives who are looking for care. Your comments motivate our team when we receive such kind reviews. Thank you for taking the time to let us know your thoughts, especially during this difficult period.

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Review from N W (Husband of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience

During my husband's stay at The Chase Care Home I know I could go home and he would be very well looked after. I feel the entertainment staff do an excellent Job. I have found all staff are very easy to talk to and do make me feel very comfortable when visiting my husband. Keep up the good work.

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Review from K H (Daughter of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience

After nearly dying in the local hospital, Mum came to The Chase Care Home and although she has dementia - her overall health and well-being has improved massively. She is happy and very well cared for by the amazing staff here!

Reply from Ana Ciobotaru, Manager at The Chase Care Centre

Thank you for your very kind review. It is always motivating and very appreciated by the staff when we receive such kind reviews. Thank you for taking the time to let us know your thoughts. This is what person-centred care is all about, transforming someone's life, and having such good results in your mum's well-being.

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Review from Patsy S (Wife of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience

Our family has been most pleased at the way our family member has been treated in The Chase, and are most grateful to each and every person who has treated my husband, from the activities team to maintanence crew, all dealt with care and dignity. We shall miss all the carers and their friendly help.

With all our best wishes.

Reply from Ana Ciobotaru, Manager at The Chase Care Centre

Thank you so much for taking the time to leave us this lovely review, it is lovely to hear how well the experience has gone for you. I look forward to sharing this review with the team in the home. Thank you.

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Review from A K (Wife of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience

The Chase Care Centre in Watford is a very good place for people with dementia like my husband. Is a well-run place with all staff who really care for the residents. My husband has been in The Chase for more than 3 years and he seems to be happy and well looked after. The staff is very approachable

and respond quickly if I have any queries. The food looks and smells very tasty and my husband enjoys every single meal. I trust their assessments and if there is a medical problem, my husband has GP appointment organised very quickly. Thank you very much The Chase.

Reply from Ana Ciobotaru, Manager at The Chase Care Centre

Thank you for your kind feedback, we at The Chase love to hear that our residents, family and friends are happy and feel secure in the knowledge that your loved ones are being looked after with care and respect. It's a team effort, and we love what we do!

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