Review from Deborah D (Daughter of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience

My mum has been at Conewood Manor Nursing Home for two years, she was diagnosed with Alzheimer's almost ten years ago, she is wheelchair-bound and is totally reliant on her carers, all the staff at Conewood have been marvellous, they treat Mum with love and kindness, even though she can not communicate

they talk to her and reassure her. We as a family can't thank all the staff for their support and kindness enough, we are kept informed of everything going on and always feel we can talk to them if we are worried or upset.

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Review from Symone W (Daughter of Resident) published on 2 March 2022
Submitted via Website • Report

Overall Experience

My mum has lived at Conewood Manor Nursing Home for three years, she is properly cared for and treated with respect and kindness. She is happy and needs a lot of attention due to her mental and physical state. The staff are very kind and support her with encouragement and she’s looked after extremely

well. I’m so happy and can relax after looking after Mum on my own for ten years. When I leave her after visiting I know she is properly cared for.

Reply from Attila Gyarmati, Manager at Conewood Manor Nursing Home

Dear Symone,
Thank you for your review.
Regards,
Attila.

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Review from Maggie G (Wife of Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience

I cannot speak highly enough of the staff and facilities at Conewood Manor Nursing Home. They are second to none as far as I am concerned. My husband was treated with the utmost care and dignity. The staff who looked after my husband were exceptional. They could not do enough for him or for me. They

reassured and comforted me during a very difficult time and I will always be grateful for the care they gave him at the end of his life. I would give Conewood a five-star recommendation.

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Review from T L (Daughter of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience

My dad came into the care home in the middle of the pandemic 2020. I know if it wasn't for the Conewood Manor Nursing Home my dad would not be here now. The staff are amazing and have had to put up with such extreme conditions with the Covid. My dad is 92 this year and we didn't think he would make

it to 90. I just want to say thank you so much to all the staff for looking after my dad. You are all amazing.

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Review from K C (Husband of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience

Conewood Manor Nursing Home is a first-class nursing home. My wife has been a resident for twelve months and I have absolutely no complaints about her care during this difficult time. The staff are professional and caring and the visiting policy is very good in the circumstances.

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Review from David M (Husband of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience

I cannot thank the wonderful staff at Conewood Manor Nursing Home highly enough for all of the professional care, patience and kindness that they have shown to my wife over the past two years. Nothing is too much trouble for them to ensure the comfort and wellbeing of all residents under their care.

An outstanding and cheerful team of cleaners keep the home spotlessly clean. The food is always well served, delicious and caters for the varying dietary needs of everyone. The care staff not only scrupulously look after the needs of the residents they care for, they also know their individual needs, respond to their concerns and befriend them in a joyful manner. There are an exciting variety of activities including entertainment from singers, exercise training, card making and origami, quizzes and crosswords and a focus on the seasons, winter, Christmas, spring, Easter as well as national days such as Remembrance Sunday.
All of this happens under the watchful eye of our skilled team of nurses/managers.

Reply from Attila Gyarmati, Manager at Conewood Manor Nursing Home

Dear David,
Thank you for taking the time to leave us this wonderful review.
Regards,
Attila.

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Review from Vanessa W (Daughter of Resident) published on 16 November 2021
Submitted via Website • Report

Overall Experience

We are very satisfied with the level of care and compassion shown to my Dad and ourselves during his stay here.
Grateful for staff allowing us all to visit him to celebrate his milestone 90th Birthday.

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Review from Francis V (Son of Resident) published on 2 November 2021
Submitted via Website • Report

Overall Experience

The home is well managed, clean along with exceptional staff that really demonstrate that they care for the residents under their care. They are very helpful if you have a problem and will resolve. They treat the residents and the visitors that attend with dignity and respect. I really can not fault

any of them. They looked after my mother all the way to end of life and my heart thanks go out to them all.

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Review from Paul D (Husband of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience

My wife moved into Conewood Manor as she needed full time care, due to having early on-set dementia. During the 2 years and 3 months that she was there, we never experienced anything other than utter professionalism and the level of care was excellent. All the staff were genuine and they were not just

'doing a job'. They treated my wife with dignity and genuine care. Before the pandemic, we went to see my wife every day, sometimes 2 or 3 times. We were never made to feel less than welcome, even when taking two small children with us. Although, I think that the other residents enjoyed them coming and watching them playing and helping themselves to the biscuits. Conewood Manor has an excellent activities team that provide all sorts of stimulating activities and always ensured that my wife was involved with one-to-one support. At the end, we felt supported and were surprised when the staff had finished their shift and had got changed to go home. They took the time to come and say goodbye.

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Review from Geoffrey L (Son of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience

Good staff attendance and care with my mother. I had raised an issue earlier about how she looked, but all said it was the deterioration of her dementia which was responsible. Another issue was with obtaining information regarding what type of medication she was on, this could have been disclosed better.

I have since spoken to the home, we have discussed the points raised, and am happy to submit this review. Overall the care my mother received was very, very good,

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Review from Nicola P (Daughter of Resident) published on 21 October 2020
Submitted via Website • Report

Overall Experience

We chose Conewood Manor for my father who was suffering from advancing PSP - a rare degenerative condition. We knew that we needed to find somewhere with nursing capacity as we were determined that he would not have to relocate as his condition worsened, and could have end of life care without having

to go into hospital. Conewood was the only home we visited that were not only aware of this disease but already were looking after another resident with PSP. My father enjoyed being at Conewood from the moment he arrived - it was so reassuring for him to have specialist care as he had fallen so many times at home, and so felt so much safer in his new environment. After having felt isolated by his lack of mobility at home, he really enjoyed his new social life at the home, and always loved having chats with carers, nurses and other members of staff. The care and affection my father received from all staff was second to none and reassured us completely during his inevitable decline.

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Review from L W (Daughter-in-law of Resident) published on 14 August 2020
Submitted via Website • Report

Overall Experience

I went to view Conewood Manor in April 2019 for my mother-in-law with trepidation, having been through a similar experience in another area for my own mum. I knew straight away I didn't need to look any further!
The welcome was lovely, the building light and airy and above all there was laughter and

conversation.
I felt instantly that my mother-in-law would be in safe and happy hands here and I was right.
Conewood looked after her well for 13 months, much longer than anyone expected. And as a family we were always welcomed and looked after.

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Review from Emma C (Daughter of Resident) published on 21 July 2020
Submitted via Website • Report

Overall Experience

My mum came to Conewood Manor in October 2019 and she was extremely poorly. With Conewood's nurturing care she survived for an additional 9 months. The staff go above and beyond for the residents (and for their family) and I can honestly say that it was their care and support that helped mum continue

with her Alzheimers journey for so much longer than expected. Every single member of staff cares and this is evident. Mum was always clean, well-fed and looked after and I cannot fault Conewood Manor. Mum sadly passed away on 30th June but whilst I was with her at the end the staff would continually ask me if I was ok or if I needed anything (even though they had all of the relatives to care for). I felt that they genuinely cared for my mum. The final act of kindness was when they all stood outside the home as mum took her last journey past them. I would recommend Conewood without a doubt to anybody looking for care for someone they love.

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Review from J P (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience

My father spent the last 4 years of his life in Conewood Manor. It was an extremely hard decision to put Dad into a nursing home but all the staff were wonderful and caring and could not do enough for him. Dad was always well presented and although he was unable to communicate he always enjoyed being

part of the extensive activities offered. As a family, we can not thank everyone who looked after Dad so well enough. They are a very good team and we will always be grateful for the care and respect bestowed on him.

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Review from Elizabeth A (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience

Was able to visit my dad yesterday, his 92nd birthday. Due to Covid haven't seen him since early March. He looked so well and relaxed. He said he liked it there and had made friends and he loves the food!
Every single member of staff has been so kind and helpful both to dad and his relatives. We sat

in the beautiful rose garden, it was lovely to see dad smiling. It is such a weight off the family's mind that he is being so well looked after and is happy at Conewood Manor.

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Review from T S (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience

The staff and care at Conewood Manor for our Mum, who has sadly passed away now, exceeded our expectations. We so appreciate the arrangements that were made by the staff for us to spend time with our Mum in her final days. Thank you so much to the staff who cared for my Mum, they often spoke warmly

of her which gave us peace of mind knowing that she was in good hands and really well cared for.

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Review from Colin M (Son of Resident) published on 24 March 2020
Submitted via Website • Report

Overall Experience

We are very pleased to be able to highly recommend this Care Home. The dedication of the staff is second to none, a great example of this is that in the 22 months our mother was under their care, there were hardly any changes in personnel and we have to say that we have made friends for life as well.

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Review from E D (Daughter of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience

I have nothing but praise for the quality of care that my mother received during her time a Conewood. It had been recommended by a friend, but it still exceeded my expectations. The transition was smooth and my mother was treated with such compassion and kindness by the staff that she often believed

herself to be in a top hotel. Her room was bright and attractive and there were large, airy sitting rooms in which to enjoy the wide range of activities; everything from armchair yoga to floristry. Children from the local nursery used to visit and older children played the piano or sang during impromptu concerts. The overall ambience was warm and friendly, and my mother ended her days with dignity.

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Review from Paula C (Daughter of Resident) published on 10 October 2019
Submitted via Website • Report

Overall Experience

My father came into your care in April 2019 after being fast-tracked for NHS continuing healthcare as he was deteriorating at a very fast pace in hospital. My father is still with us today and I can only put this down to the care that all your staff gave and still give to him on a daily basis. He has

a light in his eyes again and is enjoying life. He is treated with respect and dignity and we have just been informed that he has a permanent residence with you and myself and my family are absolutely delighted. We wish to thank everyone at Conewood Manor Nursing Home and cannot sing your praises highly enough for the care he has and will receive in the future.

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Review from A A (Brother of Resident) published on 12 June 2019
Submitted via Website • Report

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This is about my sister who has spent at least 8 years in Conewood Manor with Alzheimer’s and who recently passed away. I would like to say a big thank you to the way the staff have looked after her over the years, treating her with love and dignity by day and night, where nothing was too much trouble.

The home during that time has improved in many ways, refurbished, new equipment and well managed by the latest management company.
The staff l would love to thank over her time at Conewood.

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Conewood Manor Nursing Home

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