I call all the staff there 'my angels', as that is what they are.
Anita C (Daughter of Resident)
The carers are dedicated to their residents. To them, it is not just a job.
Martin R (Son of Resident)
Fantastic, friendly staff who are there to help the residents and the families too
Elaine M (Daughter of Resident)
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.
The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. Based in a quiet suburb of Northwood, not too far from Oxhey Woods with its lovely sculpture trail. The landscaped gardens are perfect for a gentle stroll, too. Heading into the town, you’ll find lots of shops, restaurants and great links to central London.
Parking available onsite
Erskine Hall Care Home has a Review Score of 9.8 (9.758) out of 10, based on 22 reviews in the last 2 years. Over all time Erskine Hall Care Home has 91 reviews.
Review from C M (Granddaughter of Resident) published on 7 May 2021
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Reply from Alison Horridge, Customer Advisor on behalf of the team at Erskine Hall Care Home
Thank you for your review. It is always nice to hear from family members feeling like their loved one is well cared for and looked after. We are happy to be able to welcome visitors back into the home after such a challenging time but it's good to know that you felt the Zoom/Facetime calls were helpful while we could not allow visitors in!
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Review from R G (Friend of Resident) published on 14 April 2021
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Reply from Melanie Cope, Customer Service Adviser at Erskine Hall Care Home
Thank you for taking your time to write us a lovely review. We are very glad your special friend is well cared for with us. If there is absolutely anything else we can do for you to make the stay more comfortable, please let us know.
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Review from R B (Partner of Resident) published on 31 March 2021
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Reply from Emily Wilson, Customer Advisor on behalf of the team at Erskine Hall Care Home
We are so grateful for your feedback, thank you for sharing your kind words with us. Please let us know if there is anything else we can do for you.
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Review from Gordon S (Power of Attorney of Resident) published on 1 March 2021
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Reply from Emily Wilson, Customer Advisor on behalf of the team at Erskine Hall Care Home
We are so sorry to hear about the impact lockdown had on your dear friend, we appreciate how difficult this period has been for our residents missing out on special time with their loved ones. Thank you for taking the time to leave us your review, and please let us know if there is anything we can do for you.
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Review from Gillian W (Stepdaughter of Resident) published on 28 January 2021
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Reply from Penelope Kudelnitzky, Customer Service Adviser at Erskine Hall Care Home
We really appreciate you taking the time to leave us such lovely comments and we are saddened to hear about your loss.
Thank you for entrusting us with your stepfather's care.
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Review from Marilyn S (Daughter of Resident) published on 12 January 2021
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Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Erskine Hall Care Home
Thank you for trusting us with your mothers care. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
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Review from Deborah (Daughter of Resident) published on 23 November 2020
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Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Erskine Hall Care Home
Thank you for the kind words. We are very sorry about your loss. Please let us know if there is anything else we can do for you or your family.
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Review from Gary M (Son of Resident) published on 9 October 2020
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Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Erskine Hall Care Home
Thank you for your kind words. Please let us know if there is anything else we can do for you or your family.
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Review from Lorna C (Resident) published on 9 June 2020
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Reply from Greta Narbutaityte, Customer Adviser at Erskine Hall Care Home
Thank you for taking the time to leave us such kind words.
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Review from Julia P (Wife of Resident) published on 14 May 2020
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Reply from Greta Narbutaityte, Customer Adviser at Erskine Hall Care Home
Thank you for trusting us with your husbands care. We really appreciate the kind words.
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Review from Lorna C (Daughter of Resident) published on 1 April 2020
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Reply from Greta Narbutaityte, Customer Advisor at Erskine Hall Care Home
Thank you for trusting us with your loved one’s care. We really appreciate the kind words.
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Review from Anita C (Daughter of Resident) published on 4 March 2020
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Reply from Greta Narbutaityte, Customer Adviser at Erskine Hall Care Home
We are glad to help you and your family through such a difficult time. Thank you for the kind comments.
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Review from Martin R (Son of Resident) published on 20 November 2019
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Reply from Greta Narbutaityte, Customer Adviser at Erskine Hall Care Home
We are very happy to hear you can feel at ease with your mother in our care. Thank you for taking the time to leave such lovely comments.
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Review from Elaine M (Daughter of Resident) published on 8 October 2019
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Reply from Greta Narbutaityte, Customer Adviser at Erskine Hall Care Home
Thank you for your kind words. We are very saddened about your loss. Please accept our condolences and let us know if there is anything else we can do to help you through such a difficult time.
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Review from David L (Resident) published on 12 August 2019
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Reply from Greta Narbutaityte, Customer Adviser at Erskine Hall Care Home
Thank you for such a lovely review, David. We are very delighted to hear you enjoyed your time with us and we hope to see you again soon.
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Review from Judy S (Wife of Resident) published on 19 July 2019
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Reply from Greta Narbutaityte, Customer Adviser at Erskine Hall Care Home
Thank you for your review.
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Review from Julie W (Daughter of Resident) published on 8 July 2019
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Reply from Greta Narbutaityte, Customer Adviser at Erskine Hall Care Home
Thank you for your kind words, we really appreciate this feedback. We are also glad to hear you can feel at ease with your loved one in our care.
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Review from Mandy B (Daughter of Resident) published on 29 May 2019
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Reply from Greta Narbutaityte, Customer Adviser at Erskine Hall Care Home
Thank you for your praise. We are very happy to hear you can feel at ease with your loved one in our care.
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Review from Susan H (Sister of Resident) published on 25 February 2019
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Reply from Greta Narbutaityte, Customer Adviser at Erskine Hall Care Home
Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the home's manager. The Bupa Customer Care Team
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Review from Eleanor C (Respite Resident) published on 5 February 2019
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Reply from Greta Narbutaityte, Customer Adviser at Erskine Hall Care Home
Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the homes manager. The Bupa Customer Care Team.
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The Review Score of 9.8 (9.758) out of 10 for Erskine Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.758 for Erskine Hall Care Home is calculated as follows: ( (202 Excellents x 5) + (46 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 256 Ratings = 4.758
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Erskine Hall Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Mar 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 25 Mar 2025
Spacious rooms available for nursing, residential and dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.
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