Hatfield Nursing Home

Tamblin Way, Hatfield AL10 9EZ
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9.7 92 Reviews
  • Hatfield Nursing Home, Hatfield
Hatfield Residential and Nursing Home provides award-winning compassionate care for residential, dementia and nursing needs.

The purpose-built modern interior offers residents spacious, private bedrooms with ensuite facilities, as well as plenty of communal spaces to enjoy, including a pub, a movie room, a retro sweet shop, a cafe area, a hairdressing salon and a large enclosed wheelchair-friendly garden.

In November 2024, the homes' deputy manager was awarded the Compassion Award for Residential Care at the Hertfordshire Care Awards.

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Care Provided by Hatfield Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 118 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Alina Verescu (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (118)
    • Single Rooms with ensuite Wet Room (118)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Hatfield Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,300
    • Self-Funded Residential Dementia Care £1,300 – £1,300
    • Self-Funded Nursing Care £1,400 – £1,400
    • Self-Funded Nursing Dementia Care £1,500 – £1,500
    • RESPITE Self-Funded Residential Care £1,300 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,300
    • RESPITE Self-Funded Nursing Care £1,400 – £1,400
    • RESPITE Self-Funded Nursing Dementia Care £1,400 – £1,400

  • Respite Care Fees are subject to an assessment of individual needs.
  • (these prices are only a guideline, please contact Hatfield Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Hatfield Nursing Home Reviews (92)

Total of 92, showing 1-20
9.7

Hatfield Nursing Home has a Review Score of 9.7 (9.719) out of 10, based on 21 reviews in the last 2 years. Over all time Hatfield Nursing Home has 92 reviews.

Overall Experience

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Review from J S (Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is really lovely. They always make me happy and laugh. The carers are kind and always help me when I need to do something. I don't like to come from my room because it's lovely and I can watch what I like. All staff come in to speak with me several times a day.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

We're so glad you're happy and feel well cared for!


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Review from L M (Daughter of Resident) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family could not have asked for a better care home for our elderly mother. In the 6 months she was there the carers, nurses and management team were outstanding! The care, the love and kindness each resident is shown is amazing and genuine! I've cannot recommend enough!
Thank you all the team
at Hatfield Nursing Home!

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for your lovely words about Hatfield Nursing Home. The team and I are grateful for your support and positive comments. Best Wishes.


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Review from G S (Husband of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found everything about Hatfield Nursing Home extremely kind, considerate and helpful. Management, carers and staff are excellent. My wish is only that I could get her nearer to me, so that I could see her more often. I find it difficult now doing the journey.
To see her more often, I feel it
is very important to her. I know it would be difficult to find better accommodation. Fingers crossed.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for sharing your experience of our home. I'm so happy to hear such positive comments about our wonderful team. We would be very sad to see your wife leave us, but completely understand how important it is for you to spend more time together. Warmest wishes.


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Review from L M (Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to see my friend who I have not seen for a while. He looked really happy and content. I could see the home has had some renovations, which was lovely to see. The staff were engaging really well with my friend and they were bringing out his smile. When I came in he was engaging in activities and
there was a lot of laughter throughout my visit. I spoke with the management team who also were walking around the unit and they engaged with every resident on their way. I love to see everyone involved. If I am ever to go into a care home it definitely would be this one. Thanks for all you do.

Reply from Alina, Home Manager at Hatfield Nursing Home

Thank you for such a lovely review. We really appreciate you taking the time to share your experience. Warm regards.


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Review from Sharon H (Friend of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my friend first came to you it was a huge wrench for him, he didn't really understand what was happening, all he could understand was that he had lost something important but didn't know what it was. He was angry, aggressive and broken. The first few times we visited him he was angry, dishevelled,
unshaven and did not seem to be thriving. But now he has settled in and accepted his new home, on our last visit he recognised us, he was happy and chatty, not one swear word and we had a lovely time with him. The staff we have met have all been lovely and extremely helpful.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for sharing your personal experience. It can be a little unsettling at first, for both our residents and their respective family and friends, but like any big change, there is an adjustment period. Most people, like your friend, settle very quickly and soon accept that they are with us so that we can improve their quality of life. Your kind words are much appreciated, thank you.


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Review from T R (Daughter of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father arrived at the care home he was shown nothing but empathy and care all carried out with the utmost dignity. The staff are all so lovely and make a real effort to interact with the residents and their relatives. Unfortunately, we recently lost my dad but he was made as comfortable as
he could be in his last few weeks and that has given us some comfort as a family.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for sharing your heartfelt review. We are deeply sorry for your loss and we're grateful that you found comfort in the care your father received during his time at Hatfield Nursing Home.


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Review from N S (Daughter of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent so caring, nothing is too much trouble. Our mum is taken very great care of, they have great facilities. Everyone is so friendly.
Our mum says that the food is excellent.
We are always made very welcome, every time we come to visit our mum. Management are also lovely.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for sharing your experience of our home. It is our pleasure to care for your mum and I will share your feedback with the team so they know how much they are appreciated. Alina


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Review from B D (Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, outstanding experience.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

I'm thrilled to see your feedback of our home and thank you for taking the time to share this. Warmest wishes, Alina.


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Review from M M (Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful experience and very friendly.

Reply from Alina, Home Manager at Hatfield Nursing Home

We couldn't ask for a better review! Thank you for your feedback, it certainly is a warm and friendly home and I'm pleased that this comes across to those in our care. Warm regards, Alina


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Review from D W (Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy and experiencing very friednly people.

Reply from Alina, Home Manager at Hatfield Nursing Home

Thank you for taking the time to share your experience of our wonderful home. It is our privilege to care for you and I'm delighted to hear that you are happy. Warmest wishes, Alina


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Review from V M (Daughter of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We've been really happy with the care Dad has received at Hatfield. It is so reassuring for us as a family to know that he is safe and is being looked after by a team of kind and patient staff. They understand his needs and strive to meet them.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you so much for your kind words! It's lovely to hear that you and your family are happy with the care your Dad has received.


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Review from S W (Son of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is being very well looked after, with around-the-clock support and assistance.
People are very caring and genuine. We are kept up to date with Dad's provides and if there are any issues.
We have overcome getting through to the ward via telephone and help is always at hand. We are happy Dad is
in a nice care home with all the assistance he requires.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

We're pleased to hear that your dad is receiving excellent around-the-clock care and support at Hatfield Nursing Home. Our caring and genuine staff keep you updated on his progress and promptly address any issues.


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Review from Avis C (Sister of Resident) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was a nursing care resident at Hatfield Nursing Home from July 2023 to February 2024 and during this time he was very happy there. He had a spacious room with a view he loved. He was well cared for and he thought the food was delicious. The management staff have been exceptionally caring
and supportive to us, as have the other staff we had contact with and also the nursing staff who looked after my brother.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for sharing your positive experience! We're glad your brother enjoyed his time at Hatfield Nursing Home.


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Review from R C (Son of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first few minutes in being here my dad started to thrive, would thoroughly recommend, lovely home, so friendly and caring.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for your positive feedback! We will continue to provide the highest standard of care for our residents.


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Review from Melanie W (Daughter of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely afternoon for residents and relatives! The gentleman is a very talented musician/singer with a good voice and a good mix of 50s/60s music, a great choice by the activities team. Two members of staff did a brilliant job at getting that organised, hats off to them and everything ran smoothly.
Also, the music was just at the right sound level for the room! All of the residents seemed to enjoy the performance. Well done to all.

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Review from Debbie G (Daughter of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel my father is very well looked after and supported in the home, He is happy and enjoys interacting with staff. The staff are lovely and engaging with residents as well as family members.
The activities are good. My father especially enjoys the musical entertainer visits. He loves to sing and
dance. It's lovely to see residents' faces light up as they remember songs and reminisce.

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Review from R T (Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this person very helpful and caring when doing things for me.

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Review from Dave D (Grandson of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful staff, clean environment, staff were on hand to answer any questions, the management team are very welcoming and easy to approach, members of staff are always checking on residents and make visitors feel welcome.
I would recommend this care home to anyone looking for care.

Reply from Chante Woodley, Marketing Coordinator at Hatfield Nursing Home

Your positive feedback is greatly appreciated! At Hatfield Nursing Home we're committed to providing excellent care, and it's wonderful to know that residents and visitors feel welcome and well-cared for. Many thanks.


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Review from M G (Granddaughter of Resident) published on 14 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been welcomed with open hands by all staff members, especially one, she is amazing and all the other staff members. My nan came as respite and is really enjoying home. She tells the family everyone is really kind and lovely. Thank you for my nan receiving quality care.

Reply from Priyanka Gadhe, Marketing Administrator at Hatfield Nursing Home

Thank you for your lovely comments about Hatfield care home and the team. We are pleased to hear your loved one is happy at the home. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.


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Review from T K (Niece of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care and attention.
My aunt is very happy here.
I am involved in her care and staff always keep me up to date.
Staff are very friendly and approachable.

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Current Review Score: 9.7 (9.719)

Overview of Review Score

The Review Score of 9.7 (9.719) out of 10 for Hatfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Hatfield Nursing Home is calculated as follows: ( (205 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 245 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.89 Points relating to the number of positive Reviews for Hatfield Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 118 registered maximum number of service users is 23.6. 21 Positive Reviews ÷ 23.6 = 0.89

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 13 Mar 2025

We have a number of bed space vacancies available. Enquire today to find out more!


Awards / Recognitions (9)

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Meet the Team (1)

Nicol

Nicol Tachie

Job Title: Deputy Manager

Joined: 2015

I have worked at Hatfield for over 9 years, progressing from a carer, to senior carer and into my current role as Deputy Manager. Alongside Aline, the Home Manager, I am responsible for ensuring the safety, care and comfort of our residents.


My proudest moment to date, is winning the Compassion Award for Residential Care at the 2024 Hertfordshire Care Awards.


Frequently Asked Questions about Hatfield Nursing Home

What types of Care is Hatfield Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hatfield Nursing Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hatfield Nursing Home have?

There are 118 Single Rooms.

What are the Facilities & Services at Hatfield Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hatfield Nursing Home to the centre of Hatfield?

1.1 mile(s) as the crow flies, distance by road may be significantly further.