Hatfield Nursing Home

Tamblin Way, Hatfield AL10 9EZ
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9.7 92 Reviews
  • Hatfield Nursing Home, Hatfield
Hatfield Residential and Nursing Home provides award-winning compassionate care for residential, dementia and nursing needs.

The purpose-built modern interior offers residents spacious, private bedrooms with ensuite facilities, as well as plenty of communal spaces to enjoy, including a pub, a movie room, a retro sweet shop, a cafe area, a hairdressing salon and a large enclosed wheelchair-friendly garden.

In November 2024, the homes' deputy manager was awarded the Compassion Award for Residential Care at the Hertfordshire Care Awards.

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Care Provided by Hatfield Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 118 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Alina Verescu (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (118)
    • Single Rooms with ensuite Wet Room (118)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Hatfield Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,300
    • Self-Funded Residential Dementia Care £1,300 – £1,300
    • Self-Funded Nursing Care £1,400 – £1,400
    • Self-Funded Nursing Dementia Care £1,500 – £1,500
    • RESPITE Self-Funded Residential Care £1,300 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,300
    • RESPITE Self-Funded Nursing Care £1,400 – £1,400
    • RESPITE Self-Funded Nursing Dementia Care £1,400 – £1,400

  • Respite Care Fees are subject to an assessment of individual needs.
  • (these prices are only a guideline, please contact Hatfield Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Hatfield Nursing Home Reviews (92)

Total of 92, showing 41-60
9.7

Hatfield Nursing Home has a Review Score of 9.7 (9.719) out of 10, based on 21 reviews in the last 2 years. Over all time Hatfield Nursing Home has 92 reviews.

Overall Experience

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Review from Z W (Resident) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in different hospitals and wards and when I arrived, I had an incredible experience. I could have never imagined the quality of my experience. My room is good, and so is all my care. I am helped when I need it and encouraged to do things for myself, to get stronger. The staff are so good
at their work, and they are real people, like friends. The other resident are also delightful. The whole atmosphere is incredibly good. Food good - variety and choice and individual needs and likes are met.

Reply from Fae Doherty, Senior Marketing Officer at Hatfield Nursing Home

Thank you for such a lovely review - it is wonderful to hear how pleased you are with our home and the care you have received. I will be sure to pass this onto the manager and the team. Best wishes, Fae


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Review from Siobhan R (Daughter of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed to last 5 months of her life at The Hatfield Residential Home and I have nothing but praise for the care, compassion and support she received from all member so staff. I would have no hesitation whatsoever in recommending this home to others. In addition, staff were wonderful to my
father and myself. Nothing was ever too much trouble.

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Review from Ian F (Son of Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For 9 months, Mum was a resident at the home. After 60 years in her own house, she found a second home. Staff are superb and the care is the highest quality. When end of life care was needed, the respect and dignity shown to Mum and her family was the best.
Can give no higher praise than to say "Mum
wanted to die at home. When her time came, she was insistent that she was going nowhere as she was at home".
Mum passed away at peace and happy. Testimony to the staff.

Reply from Fae Doherty, Senior Marketing Officer at Hatfield Nursing Home

Dear Ian
Thank you for such a lovely review - it is wonderful to hear that your mother thought of Hatfield as her home.
I will be sure to pass this onto the team - they will be ever so grateful.
Best wishes Fae


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Review from Gillian L (Daughter of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would just like to say how much I appreciate the care given to my father. The staff are friendly, caring and approachable after difficult circumstances. Thank you.

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Review from Valrie A (Daughter of Resident) published on 25 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was accepted in May this year, unsure of everything. I can only say from day 1, the kindness, warmth and caring staff have made our transition easy. From manager all across the staff, they are so friendly, helpful. My aunt has been down, we were all a bit worried about her reaction. She said she
would book herself in, they are all so lovely. Thank you everyone.

Reply from Fae Doherty, Senior Marketing Officer at Hatfield Nursing Home

Dear Valrie, thank you so much for your kind words. It is wonderful to hear how well your mum is settling in with us, and that family approve! Best wishes, Fae.


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Review from Azucena B (Friend of Resident) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's a lovely place. You can sense the love and happiness within. They are also very happy.

Reply from Fae Doherty, Senior Marketing Officer at Hatfield Nursing Home

Thank you for your kind words about our home. Best wishes, Fae


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Review from Anne M (Daughter of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, caring ladies and gents who look after my father so well. Always cheerful and friendly. My dad is certainly in the best care home. He is happy and so well looked after.

Reply from Fae Doherty, Marketing Officer at Hatfield Nursing Home

Dear Anne, thank you so much for your kind words about Hatfield. Your feedback is truly invaluable to us so I will be sure to pass this onto the team. Best wishes, Fae


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Review from E L (Daughter of Resident) published on 14 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother went into Hatfield Nursing Home beginning of September 2018 and was looked after by the Camila Team.
They were the most caring team, I could have wished for. Nothing was too much trouble for them. They kept me informed in regards to her health, called doctors when needed for the four months
she was with them. They all loved her and gave the best care possible. Thank you.

Reply from Fae Doherty, Marketing Officer at Hatfield Nursing Home

Thank you so much for your kind words - your feedback is invaluable to our team. I will pass this on for you. Best wishes, Fae


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Review from Jill G (Wife of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First time experience of care homes. Respite care for wife/carer. Warm, friendly greeting in reception. Coffee/biscuits immediately. Clean, attractive bedroom, clean and functional. Staff exceptional, caring, attentive, a great send off with genuine hugs and cuddles. Husband looked well, clean, cared
for. He was very happy and contented.

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Review from Julia W (Daughter of Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

'The sanctuary' is the home where my father went after a fall. He was bed bound and unavailable to do anything for himself. The staff were so kind to him. They were patient, considerate and respectful. They allowed him to hold onto as much dignity as possible. When the time came to inform us he was
close to dying, they were so compassionate to us and made a harrowing experience more manageable. I would recommend this home wholeheartedly to anyone considering it.

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Review from V B (Daughter of Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for almost 3 years.
Unfortunately, the last few weeks have been horrid for her and she passed away on 14th July.
The staff, without exception, were wonderful and treated mother with care, compassion and dignity.
They were also very helpful in the aftermath of her death, for
which we thank them.

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Review from Richard O (Son of Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful in all aspects.

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Review from Robert A (Son of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident at Hatfield Residential Home for the last two years of her life. I was very satisfied with the care and affection she received from all the staff and their genuine humanity and care for her. The accommodation was clean and comfortable and at no time did I have any concerns about
my mother's safety or security which enabled her to pass away with dignity.

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Review from J R (Son of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was looked after very well until she passed away on 9/7/2018.

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Review from Lisa S (Granddaughter of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan came to Hatfield Residential and Nursing Home after a spell in the hospital, first for residential care and later for the nursing end of life care. From the day she arrived until her peaceful end she was treated with the highest level of dignity, respect, care and compassion. It allowed precious
time for my mum and aunt to be loving daughters and enjoy their visit knowing my nan was well cared for. I am so thankful we found this care home and for everything they have done for my nan and all the family.

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Review from Ivor S (Husband of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has only lived in the home for 3 months.
We have been warmly welcomed and feel very much at home.
We cannot praise the staff enough (from manager to cleaners) they are all excellent.
A wonderful home.

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Review from Carol S (Daughter of Resident) published on 27 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is being cared for in the most dignified and sensitive way during the final stage of her life.
It is not easy for relatives, friends and of course residents at this time, but I am comforted by the care and support the home and its staff have given me.
Thank you from the bottom of my heart.

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Review from Heather W (Daughter of Resident) published on 27 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Hatfield after a spell in hospital. We are so glad we have found such a caring, friendly home. Mum has settled in so quickly - the staff are so thoughtful. Even when Mum needed to change from residential to nursing care we didn't have to worry. Nothing is too much trouble at this lovely
home. Thank you all so much.

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Review from L S (Friend of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited the home 3 times in all. I went with a mutual friend to visit a resident, also a friend to both of us. We were welcomed and shown where to go, what code to use for various areas and offered an escort. We spent a very pleasant hour with our friend who seemed very content and pleased to
see us. We were treated to fresh tea and cake, which was most enjoyable. Our friend seemed very satisfied with the aspects of care received in your home.

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Review from Kathryn R (Daughter-in-law of Resident) published on 30 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Hatfield Residential, run by Sanctuary, provided end of life care to my mother-in-law after the care home she had been in for over 5 years closed. This was a distressing time for all and the staff at Sanctuary could not have been more supportive. The home itself is well maintained and her room was lovely,
bright and decorated like a home rather than a hospital. We felt she was treated with dignity and respect throughout. We always felt very comfortable visiting her as the home has a lovely relaxed feel. All of the staff have been really helpful throughout everything: from helping us as we searched for a new home for her to getting her moved and settled then sadly dealing with her passing when the time came and even since.

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Current Review Score: 9.7 (9.719)

Overview of Review Score

The Review Score of 9.7 (9.719) out of 10 for Hatfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Hatfield Nursing Home is calculated as follows: ( (205 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 245 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.89 Points relating to the number of positive Reviews for Hatfield Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 118 registered maximum number of service users is 23.6. 21 Positive Reviews ÷ 23.6 = 0.89

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 13 Mar 2025

We have a number of bed space vacancies available. Enquire today to find out more!


Awards / Recognitions (9)

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Meet the Team (1)

Nicol

Nicol Tachie

Job Title: Deputy Manager

Joined: 2015

I have worked at Hatfield for over 9 years, progressing from a carer, to senior carer and into my current role as Deputy Manager. Alongside Aline, the Home Manager, I am responsible for ensuring the safety, care and comfort of our residents.


My proudest moment to date, is winning the Compassion Award for Residential Care at the 2024 Hertfordshire Care Awards.