Hatfield Nursing Home

Tamblin Way, Hatfield AL10 9EZ
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9.8 94 Reviews
  • Hatfield Nursing Home, Hatfield
Hatfield Residential and Nursing Home provides award-winning compassionate care for residential, dementia and nursing needs.

The purpose-built modern interior offers residents spacious, private bedrooms with ensuite facilities, as well as plenty of communal spaces to enjoy, including a pub, a movie room, a retro sweet shop, a cafe area, a hairdressing salon and a large enclosed wheelchair-friendly garden.

In November 2024, the homes' deputy manager was awarded the Compassion Award for Residential Care at the Hertfordshire Care Awards.

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Care Provided by Hatfield Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 118 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Alina Verescu (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (118)
    • Single Rooms with ensuite Wet Room (118)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Hatfield Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,500
    • Self-Funded Residential Dementia Care £1,500 – £1,500
    • Self-Funded Nursing Care £1,600 – £1,600
    • Self-Funded Nursing Dementia Care £1,600 – £1,600
    • RESPITE Self-Funded Residential Care £1,700 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,700 – £1,700
    • RESPITE Self-Funded Nursing Care £1,800 – £1,800
    • RESPITE Self-Funded Nursing Dementia Care £1,800 – £1,800

  • Fees are subject to an assessment of individual needs.
  • (these prices are only a guideline, please contact Hatfield Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Hatfield Nursing Home Reviews (94)

Total of 94, showing 81-94
9.8

Hatfield Nursing Home has a Review Score of 9.8 (9.804) out of 10, based on 23 reviews in the last 2 years. Over all time Hatfield Nursing Home has 94 reviews.

Overall Experience

  • 65
  • 27
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Date Published

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Review from Susan C (Daughter of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy here and most importantly feels safe. The staff know us by name and always greet us with a smile. It is a relief to the family to know that mum is well cared for.

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Review from R B (Husband of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care is good, but not when my wife is removed from her bed at midnight to go to the hospital as a non-urgent case.
The continuity of senior and junior staff is important for the relationship of staff to residents.

Reply from Mary Tolladay, Home Manager at Hatfield Nursing Home

Thank you for your lovely comments and your positive scores. Our residents’ welfare is our top priority and unfortunately, an ambulance did have to be called because your wife was in a great deal of pain and 111 staff were unable to support on this occasion.


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Review from A B (Son of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has just passed away, having had Alzheimer's for many years and been looked after atSanctury Home, Hatfield. My wife and I cannot say a big enough thank you for how grateful we were for the consideration they gave into looking after our Mum. They were also kind and considerate and appeared
to anticipate mum's needs at all times. They also considered ours as well. We shall miss not coming to the home to see everyone. As for as we are concerned, you have a very special team in Hatfield home. Thank you to all of you. Wishing you all the best for the future.

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Review from ND (Granddaughter of Resident) published on 13 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It makes me happy to know that my one and only grandma is in a safe and loving place. She is always smiling and the staff here deserve a medal. I can only wish it continues to be such a lovely caring place.

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Review from Graca R (Daughter of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to the team who look after my mum, they really care for her. She made it her home because she feels she is well looked after and treated with dignity.

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Review from John R (Son of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A proficient and attentive staff are caring for the needs of my aged mother 24/7. I am assured that she is receiving the best possible care in her time of life now.

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Review from R C (Son of Resident) published on 23 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very professional review carried out. Informative and helpful. My mother is happy and well cared for.

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Review from Michael S (Son of Resident) published on 5 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the care.

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Review from Christina B (Daughter-in-law of Resident) published on 30 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has been a very good choice for my mother in law who has severe Alzheimers. The accommodation is very good. The staff are excellent and very caring to her needs. Mam is always clean and tidy. The staff are very approachable and there always appear to be a member of management about when we
visit. Generally very pleased with everything. Thank you.

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Review from Denise M (Daughter of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my initial viewing of that to date the reception and care received has been exceptional. The staff are warm, welcoming, caring and the general ambience in the home is lovely. The staff are very helpful, approachable and nothing is too much trouble.
The staff have got to know mum very quickly
and understand her needs, her likes and dislikes. Her room is spacious, clean and comfortable and the layout of the home is very homely. Mum has settled very well and we are thrilled with her care.

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Review from Olga K (Daughter of Resident) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It would be hard to find better care for my mother, all members of staff are remarkably good and highly professional. What a lovely home, thank you to all the staff for looking after my mum and providing tremendous support to our family during last weeks of my mums life.

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Review from Jenny (Daughter of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During March this year my mother has been ill with a chest infection. Care Home staff have been wonderful. Their care has been exemplary - arranging GP visits, providing sensitive support to an independent lady, administering medicine and supervising personal care.
They have also kept the family very
well informed of changing circumstances.

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Review from Paul P (Son of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All your staff are amazing, caring, compassionate and professional. They made my mothers last few months comfortable and loved. We are indebted to you all. We are all lucky to haver your staff. God bless.

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Review from D M (Son of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was looked after very well by all staff.

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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Hatfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Hatfield Nursing Home is calculated as follows: ( (225 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 269 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.975 Points relating to the number of positive Reviews for Hatfield Nursing Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 118 registered maximum number of service users is 23.6. 23 Positive Reviews ÷ 23.6 = 0.975

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (9)

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Meet the Team (1)

Nicol

Nicol Tachie

Job Title: Deputy Manager

Joined: 2015

I have worked at Hatfield for over 9 years, progressing from a carer, to senior carer and into my current role as Deputy Manager. Alongside Aline, the Home Manager, I am responsible for ensuring the safety, care and comfort of our residents.


My proudest moment to date, is winning the Compassion Award for Residential Care at the 2024 Hertfordshire Care Awards.