Northwood Nursing Home

24 Eastbury Avenue, Northwood HA6 3LN
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9.5 29 Reviews
  • Northwood Nursing Home, Northwood
Northwood Nursing Home is a comfortable thirty-five capacity accommodation that suits a wide range of specialist care needs, being ideal for both physical and learning disabilities, including for adults diagnosed with dementia.

Contracts for both long and short-term care needs are available, with carers trained to treat all residents as individuals and valuing the feedback of family and loved ones.

Surroundings can be personalised and the home has a popular programme of outings and activities to help assist with a fulfilling lifestyle.

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Care Provided by Northwood Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Autism/ASD
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sharon Pither (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010
    • Number of floors: 3

Funding & Fees Guide for Northwood Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,800 – £1,800
  • (these prices are only a guideline, please contact Northwood Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site parking and street parking (see restrictions sign posted)


Northwood Nursing Home Reviews (29)

Total of 29, showing 1-20
9.5

Northwood Nursing Home has a Review Score of 9.5 (9.497) out of 10, based on 14 reviews in the last 2 years. Over all time Northwood Nursing Home has 29 reviews.

Overall Experience

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Review from S L (Cousin of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and attentive to needs. Compassionate. Full understanding of complicated medical requirements.

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Review from L S (Wife of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred to Northwood Nursing Home recently and the transition into care has not been at all easy for him.
However, the management and staff have gone to great lengths to ease the process for him and have kept us updated and reassured throughout and have ensured he is safe and well
cared for.
Due to their efforts, he has started to settle which is a testament to them. I would not hesitate to recommend this nursing home.

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Review from Carolin S (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very happy with the care given at the home, my mother seems happy.

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Review from S P (Brother of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a visit to my brother in Northwood Care Home, I wish to thank the staff and manager for the care, empathy, support they offered to us and my brother. It is very much appreciated.

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Review from Grace B (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Northwood Nursing Home took great care of my mum for the short period of time she was with them before she passed away in hospital in January. She was comfortable and happy there and told us she was looked well looked after. All the staff are friendly and caring and always treated my mum with dignity
and respect. The home is always clean and Mum's room was always tidy.
The activities are particularly good for all the residents and everyone is warmly welcomed by staff and management including relatives who are encouraged to visit at any time and offered refreshments whenever they visit.
We enjoyed the Christmas party, especially as it was my mum's last and we would like to sincerely thank all the staff and the manager of Northwood Nursing Home for the excellent work they do and, for making my mum's last few months a positive experience.

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Review from D A (Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had fun at the Christmas Party and got lots of presents. The music was good. My room is nice and I get along with the staff.

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Review from C G (Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the home, the staff are friendly and nice. I like when my brother visits me.

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Review from Rowern D (Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff here are very good. Always friendly and helpful. I find the noise difficult and I am not used to being around people with dementia. They have started doing activities recently which is good.

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Review from Lianne B (Daughter of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Northwood Nursing Home has taken great care of my mum. She settled in after being in hospital long-term and seems very comfortable and happy. The new manager seems lovely. Fab summer BBQ.

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Review from Trisha J (Relative of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Review for the summer BBQ. Very happy atmosphere, great set-up, friendly staff, residents were happy. Had a lovely time - thank you!

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Review from Laura R (Daughter of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is new to Northwood Nursing Home and while I was nervous to move him there, the compassionate and friendly staff have made me feel at ease. They do an amazing job and I'm thankful of the hard work they put in every day to make my father comfortable and happy.

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Review from Margaret M (Cousin of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my family has been in your care I have noticed that they seem a lot happier and interact more with the care staff. Looking more groomed and cared for.

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Review from Ted T (Brother of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff seem dedicated to care for the residents. The manager is professional with a wide range of experience.

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Review from A P (Cousin of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely afternoon (despite poor weather) and good to see so many friends and relatives enjoying good food and entertainment.

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Review from Nalin S (Son-in-law of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Have been visiting the home since July 3-4 times a week. My mother-in-law was a challenging patient. The staff worked on her with patience, dignity and care, and she has now settled down well.

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Review from Rasila S (Daughter of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my mum four times a week. In the early days, my mum found the home a bit strange as it was a new environment. However, within 3-4 weeks, she began to settle down. The staff were polite and caring. I could say they look after very well. They play and interact with my mum. They talk to her. Some
staff speak Gujarati, and this helps my mum communicate and understand her. I would recommend this home to family and friends if they need similar care.

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Review from A S (Wife of Resident) published on 4 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager, deputy manager and staff have been very supportive of me and my husband who has settled in very well. Unfortunately, my husband's speech, due to his Alzheimer's, is not recognisable and difficult to follow, despite this, the carers are giving him the best possible care and work closely
with me on his needs like food and hair cuts etc. My husband is always well dressed and clean. I am sorry I cannot make any comments on his room, the facilities or activities due to COVID restrictions. Thank you all at Northwood Nursing Home.

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Review from J K (Resident) published on 7 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are very good. I love being with them. The nurses are very good and they tell me all about my symptoms. The home has kept me safe in the midst of the pandemic, I am grateful to the people who look after me.

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Review from T P (Sister of Resident) published on 12 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care and support offered to my brother and our family. The manager and staff are excellent, patient, understanding and compassionate at all times. My brother is always kept clean and neat and is well fed. His mental and physical health is closely monitored for any changes. I have
complete trust that my brother is being well looked after and I am grateful for this.

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Review from Tony (Husband of Resident) published on 28 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the high quality of care and support given to my wife, who was admitted to the home in August 2017. I particularly appreciate the compassion and sensitivity shown by the staff, who understand her condition of vascular dementia and the associated needs. The residents are treated
with respect and - where appropriate - are able to make their own decisions about daily life in the home.
The management are very responsive to any concerns expressed and keep me up to date with any changes in my wife's circumstances. A member of staff will often provide refreshments when I visit and give me the space to assist my wife with meals.
I am reassured that my wife is safe and I trust the staff to look after her well.
Finally, I have no hesitation in recommending Northwood Nursing Home to anyone who is seeking a secure and caring environment for their relative with qualified staff who have the experience and expertise to manage a range of health conditions.

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Current Review Score: 9.5 (9.497)

Overview of Review Score

The Review Score of 9.5 (9.497) out of 10 for Northwood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.497 for Northwood Nursing Home is calculated as follows: ( (87 Excellents x 5) + (64 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 159 Ratings = 4.497

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Northwood Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Sharon

Sharon Pither

Job Title: Manager

Joined: 2023

My name is Sharon, I joined MD Homes in February 2023 and have worked in the healthcare sector for over 30 years.


I have worked with learning disabilities, mental health, elderly, frail and palliative care residents. I aim to create a service that empowers our residents to make decisions and retain independence wherever possible. I know the importance of compassionate, respectful care, and my main focus is to treat every client as an individual, building personalised care packages to meet their needs.


I am delighted to be part of the MD Homes team and to share my experience and skills while working closely with the staff and residents at Northwood.


Frequently Asked Questions about Northwood Nursing Home

What types of Care is Northwood Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Northwood Nursing Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Northwood Nursing Home have?

There are 35 Single Rooms.

What are the Facilities & Services at Northwood Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Northwood Nursing Home to the centre of Northwood?

0.7 mile(s) as the crow flies, distance by road may be significantly further.