Chorleywood Manor Care Home - Avery Collection

High View, Chorleywood, Rickmansworth WD3 5TQ
Submit a Review
9.9 119 Reviews
  • Chorleywood Manor Care Home - Avery Collection, Rickmansworth
Chorleywood Manor Care Home takes pride in providing exceptional facilities and premium residential, nursing and dementia care services.

Those seeking short-term respite care stays in Rickmansworth are also warmly welcomed, allowing individuals to experience what life is like at the home.

Nestled near the Chilterns, the care home enjoys fantastic transport connections to London and its surrounding areas. Boasting 86 apartments, including companion suites for couples requiring additional support in their later years, Chorleywood Manor Care Home is synonymous with unparalleled comfort and quality, with the spacious en-suite rooms being meticulously furnished to the highest standards.

The team encourage residents to embrace the outdoors in the verdant surroundings, relishing the fresh air while sipping tea or enjoying a good book.

Meanwhile, green-thumbed residents enjoy tending to flower beds and cultivating herbs and vegetables used by chefs. Additionally, the gardens are a delightful setting for friendly games of bowls or strolls in the sunshine. The home is fully equipped with a hair salon, library, cinema room and café for the convenience and enjoyment of residents.

Show Chorleywood Manor Care Home - Avery Collection on the Map

Care Provided by Chorleywood Manor Care Home - Avery Collection

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 100 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Fiona Madamombe (Acting General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Couples/Companion Rooms (14)
    • Single Rooms with ensuite Wet Room (72)
    • Couples/Companion Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Chorleywood Manor Care Home - Avery Collection

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact Chorleywood Manor Care Home - Avery Collection to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Chorleywood Manor Care Home - Avery Collection Reviews (119)

Total of 119, showing 81-100
9.9

Chorleywood Manor Care Home - Avery Collection has a Review Score of 9.9 (9.921) out of 10, based on 32 reviews in the last 2 years. Over all time Chorleywood Manor Care Home - Avery Collection has 119 reviews.

Overall Experience

  • 103
  • 14
  • 2
  • 0
  • 0

Date Published

119
6
16
32
87

Review from Louise F (Stepdaughter of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My step-mother has settled in very quickly to Sunrise. The staff are incredibly kind, caring and all the surroundings are very comfortable and it feels like a real home from home. As soon as you enter the building you feel a warm and friendly welcome that continues until you leave.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynda P (Niece of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my uncle was superb. Sunrise of Chorleywood made his last few years as comfortable as possible.


He was loved by the staff and right up until the end, he kept them entertained.


Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Daughter of Resident) published on 28 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

So far so good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C G (Friend of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend for the last two years every other week and have been very impressed with the atmosphere, friendliness and efficiency here. The coffee bar downstairs is lovely, as are the cakes, but she is very often unhappy about the meals, which sound as if there could be an improvement.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


We appreciate you raising your concerns with the dining, which I can assure you we are taking very seriously. We have been listening to feedback and are addressing this currently.


The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A J (Friend of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very impressed with everything I have seen during many and regular visits. However, only having eaten here once, I found the food to be very disappointing and the lady I visit complains about it frequently. Occasionally a temporary chef visits for 1 or 2 weeks and the quality and choice appears
to improve highly. It needs sorting!

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


We appreciate you raising your concerns with the dining, which I can assure you we are taking very seriously. We have been listening to feedback and are addressing this currently.


The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N R (Granddaughter of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I would recommend but I would tell them how poor the food is.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


We appreciate you raising your concerns with the dining, which I can assure you we are taking very seriously. We have been listening to feedback and are addressing this currently.


The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Frances H (Daughter of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum is generally happy, however, is increasingly disappointed with the standard of food provided.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


We appreciate you raising your concerns with the dining, which I can assure you we are taking very seriously. We have been listening to feedback and are addressing this currently.


The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvonne B (Sister of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff excellent.
Meals - both my family members are not very happy with menu choices.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


We appreciate you raising your concerns with the dining, which I can assure you we are taking very seriously. We have been listening to feedback and are addressing this currently.


The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barry S (Son of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is resident at Sunrise and just entering his second year there. He needs extra help as he is a wheelchair user. There is no doubt he is very well looked after. His room and all the areas in Sunrise are kept to a high standard.
As a visitor, I am always greeted by the kind staff at the reception.
Overall,
my father has a good quality of life here - he benefits from the company of others and enjoys time in the garden and the other activities available.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Henry J (Regular Volunteer) assisted by family/friend published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise is always a very nice place to visit. The residents always have support and everyone is very kind. When I do my volunteer work every Sunday everyone is welcoming and complimentary. It is a very nice environment to play my violin in.
I enjoy and get a lot out of what I do here.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carole B (Friend of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been connected with Sunrise for several years. During this time, we have had very good times and not such good times. At the moment all is well.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul S (Son of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I make my afternoon visits to Sunrise to see my father, my main contact is with the concierge and I am always very impressed with the atmosphere of warmth and efficiency she reflects. In other respects my father's room is comfortable and the public rooms are clean and well furnished. The bistro,
in particular, is an excellent facility for sociable relaxation.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Y F (Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a beautiful home from an outsiders point of view. Bringing in an outsider it's all beautiful but the food is awful and it's not seen by visitors. Apart from that, the home is very beautiful the care is generally very good. It's only money spent on care which could be increased which is lacking
on most front. It's niggly things which spoil the home generally its great.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue. In the meantime, please feel free to contact the Community Home Manager if you would like to discuss this in further detail.
The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R W (Nephew of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was made extremely welcome and found all the staff to be very helpful. As unwell, she didn't leave her room for a while but all the staff were in and out a lot chatting to her and checking on her. Her health has meant a stay in hospital, but she is looking forward to returning as soon as she
can; a reassuring sign for all the family of how happy she is at Sunrise.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Emma M (Daughter of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very good but not enough nursing/care staff to help with toilet/getting up, so have to wait a bit too long.


Staff are lovely but just a couple more would help.


Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue. In the meantime, please feel free to contact the Community Home Manager if you would like to discuss this in further detail.
The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Vanessa M (Daughter of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This place is expensive and we accept this. But, for this money we expect excellence. My father should never be waiting for his care needs or rushed on the toilet. He only gets fast attention when we arrive.
Entertainment often doesn't happen as advertised. No-one takes responsibility for anything.
Good
surroundings. Good food.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing these issues. In the meantime, please feel free to contact the Community Home Manager if you would like to discuss this in further detail.
The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P M (Granddaughter of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall a good experience with friendly staff who are very helpful and professional.
However, the response to pressing the buzzer on the wrist is very slow which could be dangerous and worrying.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Daughter of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There is no doubt Sunrise saved my dad's life.
He arrived with little expectation of anything other than palliative care. A year later, he is thriving. Open visiting means he can see his friends and family at any time. The concierge also arranges for a cab for us to take him on home visits.
We have
niggles from time to time over care facilities but nowhere is perfect.
It can be a struggle sometimes to get a straight answer, especially when asking who is responsible for something.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J E (Resident) assisted by family/friend published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally, the staff are good and the care home is currently run well after some difficult times in the past.
The food is reasonable but should in my view be better, bearing in mind the high cost of residency. I have been a resident for many years and I have seen many changes in that time.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue/ these issues. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from William S (Friend of Resident) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I am very pleased with everything at Sunrise Chorleywood. However, I think the residents should have a greater say in the food they eat.
They pay a great deal of money to stay here and should be allowed to choose from a menu they like.
Not what someone else likes.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their family's lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Chorleywood Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Chorleywood Manor Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.921 for Chorleywood Manor Care Home - Avery Collection is calculated as follows: ( (355 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 382 Ratings = 4.921

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chorleywood Manor Care Home - Avery Collection is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 May 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (8)

Fiona

Fiona Kazaza

Job Title: General Manager

I joined the healthcare industry as I am extremely passionate about delivering exceptional person-centred care to our residents and the highest standards of care. I joined in 2010 as a reminiscence coordinator, worked my way up to be the Assisted Living Coordinator and now I am a Deputy Manager here, supporting and leading the fantastic team of staff, working alongside residents and relatives. It is rewarding to see our principles of service being put into action daily, Enabling Freedom of choice and involving friends and family, celebrating Individuality, Nurturing the spirit, Encouraging Independence and Preserving Dignity.


Tracy

Tracy Moore

Job Title: Client Liaison Manager

I started my role here at Signature at Chorleywood in November 2019 and it has been the best decision I ever made. I absolutely love seeing the difference we can make in people’s lives, just so rewarding.


I am here to provide support to families and residents throughout the process from the initial enquiry through to moving into our community. My favourite part of my role is talking to the residents and their families, plus seeing all the residents enjoying the entertainment and the activities – when they smile, I smile.


Priscilla

Priscilla Nyamarebvu

Job Title: Dementia Care Manager

My journey in health care started in Domiciliary Care where I worked for a few years before I transitioned to Residential Care. I started my role at Signature at Chorleywood in 2009 as a Senior Care Assistant in the Reminiscence neighbourhood. As Dementia Care Manager my passion is to ensure my team and I strive to provide the highest quality of dementia care to our residents, giving our residents and their families memories to treasure as we go through this journey together. I want our relatives to have peace of mind as they are reassured that their loved ones are in safe hands. It is rewarding when I see the difference we are making in both the resident and their families' lives. Above all, I believe that we are on this journey together.


Tracy

Tracy Done

Job Title: Assisted Living Co-ordinator

My journey started in October 2008 when I walked through the doors for an interview as an Senior Care Assistant, I was met by the smiling welcoming face of one of our Concierge, the atmosphere was so friendly and welcoming I thought yes I can see myself being happy here, that was 12 years ago. I am now the Assisted Living Coordinator and work with a great team of Carers who are equally as passionate about the care they provide for our residents. My passion has always been to provide quality care for our residents. Creating a relationship of trust and being available to talk through any concerns or worries with both our residents and their loved ones is a priority for me.


Patrick

Patrick Maher

Job Title: Acitivities Coordinator

I began working here in 2007. I am very passionate about the care we provide for all our residents. It is incredibly rewarding and I am privileged to be working with an outstanding team. I hope to be working here for many years to come and sharing lots more happy times with the residents, their families and the team.


Elaine

Elaine McHale

Job Title: Business Office Coordinator

I joined the team here in August 2008. In my role as Business Office Coordinator, I am here to help both staff and residents. The team share the common goal of ensuring our residents and team member's time with us is as good as it can be.


Steve

Steve Williams

Job Title: Hospitality Manger

Joined: 2022

I have an extensive background in premium pubs and restaurants which has transposed well in my recent move to Signature, ensuring we bring a premium yet relaxed feel to the service and food at Chorleywood. I have established a rapid love of the care sector, I enjoy bonding with all our residents and making sure they are looked after in every way. The team here at Chorleywood are amazing, we truly care for our residents and colleagues. It really is a lovely place to be!


Oana

Oana Stefanescu

Job Title: Head Of Housekeeping

Joined: 2020

Since 2010 I have been a Housekeeping Manager at big-brand hotels. I am very proud to say that I joined Signature in 2020 and nowhere I have worked is as good as Signature, the best decision I ever made. I have a great and dedicated team which I am very proud of and we are working very hard to offer the highest standards of cleanliness to keep the community clean, and tidy and everyone safe from infections. To wake up every morning with a smile on your face because you know you are going not to work but to your second home where our residents become our family.