Trembaths has a Review Score of 9.8 (9.757) out of 10, based on 17 reviews in the last 2 years. Over all time Trembaths has 56 reviews.
Review from Margaret W (Wife of Resident) published on 14 March 2025
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Review from Richard J (Son of Resident) published on 12 March 2025
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Review from Brigit C (Daughter of Resident) published on 4 March 2025
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Review from Vicky C (Daughter of Resident) published on 4 March 2025
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Review from C W (Daughter of Resident) published on 14 February 2025
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Reply from Renaud Sockalingum, Home Manager at Trembaths
Thank you for those lovely comments and sharing your experience with us. We are thrilled and appreciate you taking the time to leave us an excellent review. This will be shared with all team members.
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Review from Ken F (Husband of Resident) published on 31 January 2025
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Reply from Renaud Sockalingum, Home Manager at Trembaths
Thank you for those lovely comments. It is much appreciated and will be shared with the team.
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Review from Rachel P (Daughter of Resident) published on 28 January 2025
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Reply from Renaud Sockalingum, Home Manager at Trembaths
Thank you so much for leaving us with such a positive review. We are thrilled that your father has settled down well and is part of our family here at Trembaths. This will be shared with all members of our team.
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Review from Jane L (Daughter of Resident) published on 5 December 2024
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Review from L H (Wife of Resident) published on 29 October 2024
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Reply from Renaud Sockalingum, Home Manager at Trembaths
Thank you for your comments, which will be shared with the team. This is much appreciated.
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Review from Jennifer P (Resident) published on 17 October 2024
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Reply from Renaud Sockalingum, Home Manager at Trembaths
Thank you for those lovely comments, which will be passed on to all team members. We will continue to ensure your experiences remain positive.
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Review from Jack W (Son-in-law of Resident) published on 7 October 2024
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Review from Gary Z (Son of Resident) published on 1 October 2024
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Review from J S (Husband of Resident) published on 27 September 2024
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Reply from Renaud Sockalingum, Home Manager at Trembaths
Many thanks for your review. We have a caring and compassionate team and everyday we do try our very best to ensure our residents are given good quality care.
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Review from A R (Mother of Resident) published on 27 September 2024
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Review from S W (Daughter of Resident) published on 27 September 2024
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Review from A D (Daughter of Resident) published on 16 August 2024
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Reply from Renaud Sockalingum, Home Manager at Trembaths
Thank you for your lovely comments. Which are appreciated by me and will be passed on to all members of our team. I am glad you enjoy your visits. We will make sure that, as a team, we continue to sustain the care, compassion and dedication we all have for residents in our care.
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Review from B J (Husband of Resident) published on 4 July 2024
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Reply from Renaud Sockalingum, Home Manager at Trembaths
Thank you for your feedback, which will be passed on to the team members. Renovation works are never easy in a busy care home and apologise for any inconvenience this may have caused. We are now back on track with the most pleasant and safer surroundings for all our residents.
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Review from Frank J (Son of Resident) published on 2 September 2022
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Reply from Renaud Sockalingum, Home Manager at Trembaths
Thank you for this review. We appreciate your comments and I will ensure this is passed on to the Trembaths team.
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Review from Venus F (Daughter-in-law of Resident) published on 31 August 2022
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Reply from Renaud Sockalingum, Home Manager at Trembaths
Thank you for your lovely comments. I will feed this back to the team.
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Review from Honor W (Daughter-in-law of Resident) published on 31 August 2022
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Reply from Renaud Sockalingum, Home Manager at Trembaths
Thank you for your invaluable feedback which I will pass on to all members of our team.
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The Review Score of 9.8 (9.757) out of 10 for Trembaths is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.757 for Trembaths is calculated as follows: ( (158 Excellents x 5) + (40 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 202 Ratings = 4.757
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Trembaths is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Aug 2018
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