Trembaths

Talbot Way, Letchworth Garden City SG6 1UA
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9.8 56 Reviews
  • Trembaths, Letchworth Garden City
Located in Letchworth, MHA Trembaths holds a special place as the first nursing home opened by MHA in 1989, setting a trend as the first care home in the UK’s first garden city. The home provide nursing, residential dementia and palliative care for 51 residents.

For nature lovers, the open countryside and Green Way are just a short walk from the home. The beautifully landscaped gardens, reminiscent of a country estate, surround the home, offering residents stunning views from every window. With mature fruit trees, including pears, apples, and plums, as well as a grand walnut tree adored by local squirrels, the outdoor spaces provide ample seating areas, perfect for relaxing in sun or shade while enjoying the vibrant surroundings.

Each spacious bedroom offers a unique view of the secure and accessible gardens, providing a peaceful environment for all residents. Spiritual support is available through the regular chaplain, who offers guidance and a listening ear to residents of all beliefs. Residents enjoy a wide range of activities including knit and natter classes, bridge, music and movement, bingo, poetry readings, and watching school nativities.

Trembaths provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or nursing and dementia care, the team at Trembaths are here to help.

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Care Provided by Trembaths

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (51)
    • Single Rooms with ensuite Wet Room (51)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Trembaths

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,218 – £1,348
    • Self-Funded Residential Dementia Care £1,521 – £1,649
    • Self-Funded Nursing Care £1,740 – £2,089
  • (these prices are only a guideline, please contact Trembaths to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Trembaths Reviews (56)

Total of 56, showing 21-40
9.8

Trembaths has a Review Score of 9.8 (9.757) out of 10, based on 17 reviews in the last 2 years. Over all time Trembaths has 56 reviews.

Overall Experience

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Date Published

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Review from S W (Daughter of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home provides a warm and welcoming feel for relatives. Residents are well cared for and treated with respect. Communication with staff and relatives is good and I feel our voices are heard. New younger staff need to be mentored by experienced staff so they quickly learn how to support residents
with dignity and communicate about them with respect - their role is more than a job!

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for your feedback. This is greatly appreciated and I take on board the comments made, which will be passed on to the relevant team and monitored accordingly.


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Review from Zena N (Wife of Resident) published on 16 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband passed away in December 2021. For five years everything possible was done for him, during this time he was cared for to the highest standards. I was included in his care at all times. I cannot speak too highly of the care and dedication given by the staff and volunteers. On the day of his
passing, I was able to spend time with him holding his hand. I cannot praise the staff enough for everything done for us. This is a marvellous home.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for your kind words. I will ensure your review is shared with the team.


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Review from Jonathan N (Son of Resident) published on 16 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Incredibly caring staff. My Dad was wonderfully looked after during a long period as his health very gradually deteriorated. At every stage, he continued to receive kind attention whenever he needed it. The home put on many activities to keep all guests stimulated and entertained. Caring staff were
always at hand and keen and attentive no matter how difficult the situation became. Proud my Dad was a resident at this lovely home.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for your kind words. I will ensure your review is shared with the team.


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Review from Lynda P (Daughter of Resident) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum received the best care at Trembaths during her 4 years there. The management and all the staff contribute to making Trembaths a caring and welcoming home. The needs and safety of the residents are always the utmost priority. We highly value all the staff; everyone and every job is a vital part of
making the overall experience at Trembaths a happy and positive experience for residents and their families. The last 2-years have been extremely difficult and challenging for the management and staff but they made every effort to keep residents and families in touch and provided extra care and support to our relatives during times when we couldn't visit. The end of life care that our Mum received was exceptional. The kindness of all the staff, the quality of care that Mum received and the care and compassion showed to us as a family was amazing. During those difficult last few months, we felt reassured that our Mum was being given the best possible care and respect. Thank you for caring for our Mum.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for those wonderful comments and I will ensure this is passed on to our team. Mum was part of our family at Trembaths and it was an immense pleasure for all of us to have had such positive experiences with all your family members.


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Review from Martin F (Son of Resident) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum was there for 4 years and it definitely prolonged her life, due to the care of the staff who always went the extra mile to make sure she was happy. Nothing was ever too much, we were really impressed that we could also take our dog in to see Mum. The management were always great with us, always
keeping us updated if Mum had any problems and were very supportive and honest regarding Mum's health. We felt that she was in good hands and she was happy being there.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for your kind words. I will ensure this is passed on to all members of our team. Mum was happy and we appreciate the love extended to mum by all members of your family. She appreciated that and always looks forward to your visits.


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Review from Christine D (Wife of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since returning to Trembath from hospital where he was rather poorly, my husband has made a wonderful recovery. All the staff, regardless of position, treat him with extreme respect, care and dignity. It has been so good to see him blossom again under their care. Thank you all so very, very much.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for those lovely comments. It is an immense pleasure to have relatives like you around. I will ensure this is passed on to all our team members.


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Review from Mary C (Daughter of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We appreciated the love and care you gave to our mum, during her stay with you. You took the time and trouble to learn of her interests. Thank you for caring about us as well. You have been very understanding and supportive to us, through this whole experience.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for those lovely comments. It is an immense pleasure to have relatives like you around. I will ensure this is passed on to all our team members.


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Review from John M (Nephew of Resident) published on 2 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My 90-year-old uncle has been a resident at Trembaths for three years and in that time, he has been very well looked after by the staff. He can be quite a difficult character because of his dementia, but he has settled well there and the staff have got to know him and understand his foibles. He seems
to be very happy with his routine at Trembaths. It was his 90th birthday in October and the staff were extremely supportive of having a small party for him and many family members and he had a great time. My thanks go to the staff for helping to organise it. Also, thanks to the events coordinator, who has been great in facilitating video calls with my uncle, as I live some way away.

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Review from Tim H (Son of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care our mum received at Trembaths was outstanding. The manager and staff always gave Mum and the family the best care and attention, right up until her passing. Nothing was too much trouble for them and we have greatly appreciated everything they have done.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for your lovely comments. It was a pleasure looking after Mum and meeting up with such a dedicated family, like yourselves. I will ensure this is passed on to the rest of the team. Keep in touch and do drop in to see us if you are in the area.


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Review from Louise W (Daughter of Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in a very serious way when transferred to Trembaths a short while ago. Since being there, she has started to eat and drink again, is no longer scared or distressed. I can only put this down to the care and attention she has had from staff. They have all shown such concern and compassion
from day one. It gives me comfort knowing she will end her days in these surroundings.

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Review from J P (Granddaughter of Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I honestly couldn't wish for my nanna to be in a better home! Everyone, carers and management alike provide exceptional care and support.
Thank you for all that you do.

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Review from Julie R (Daughter of Resident) published on 19 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly, courteous, kind, considerate & extremely caring. The rooms are spacious, nicely decorated & comfortable. The whole place is very light and airy with a welcoming atmosphere.

Reply from Renaud Sockalingum, Home Manager at Trembaths

We very much appreciate this review as it means a lot to the team at Trembaths who are so passionate at what they do. I will ensure this feedback is passed on and once again thank you as this is truly inspirational.


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Review from Mike S (Husband of Resident) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I know a lot about the care/nursing home sector as my work was supporting homes as a Podiatrist.
Trembaths is without a doubt, one of the best in terms of standards and management. It is a really happy home with lots of focused activities led by a very capable coordinator.
A recent addition has been
a high cost interactive visual tabletop projector which is just amazing. Music plays a very important therapeutic part of daily events. There are lots of willing volunteers providing further support.
My wife in her diminished state is comfortable, happy and very well looked after.
Another benefit is that the home is dual registered. My wife had to be moved from residential to nursing care.
A great team who all work well together, I could not be happier for my wife.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for those lovely comments. It has been an absolute pleasure meeting up with you again at Trembaths. I will ensure that our dedicated team get to read your review and I have no doubt that this will galvanise them into performing better and promoting the values of our organisation.


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Review from A V (Nephew of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management offer and deliver excellent service which is provided with diligence, accuracy and care.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for such positive feedback. It means a lot to me and the team and I will ensure that this is communicated to them. We will continue to try and improve outcomes for people who use our service and this feedback is exactly what the team needs to stay driven and motivated. So many thanks and hope you continue to enjoy your visits at Trembaths.


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Review from D B (Friend of Resident) published on 26 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased my great friend has been placed here - she has many local connections that can continue by being here and the staff are all so friendly to her, she loves it here, they all show great care. She is terminal but she is getting such care and a feeling of belonging to the MHA family that
she could never have experienced living alone in her old family home (she has no immediate family). Thank you so much for changing the end of her life in a warm and loving environment.

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Review from C T (Respite Resident) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Trembaths is a nursing home/care home. The carers are outstanding in care, affection, fun and efficiency. The bedrooms with bathrooms and all the public rooms are of top class hotel standard. The food is excellent with a choice. The whole atmosphere is to provide what the resident wishes. Nurses are
fully qualified and experienced.

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Review from R T (Friend of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Trembaths is a lovely care home and my friend is loved and cared for very well. The staff are warm, considerate and understanding of both my friend's needs and those of her family and friends.

Reply from Sadie Porteous, Home Manager at Trembaths

Thank you for your feedback. It is an honour to care for each person here at Trembaths.


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Review from Marilyn M (Daughter of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family feel really blessed that our mother/grandmother is in Trembaths. The nurses and carers are all so jolly and happy and look after her really well.

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Review from Mandy M (Daughter of Resident) published on 6 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father and I looked around a few nursing homes locally before deciding on Trembaths. When we visited (unannounced) we were firstly greeted by the maintenance man who was such a sincere, kind chap that we instantly felt this was the right place for mum, his passion and clear determination to make
everybody, visitors and residents alike, feel at home was incredible. Mum was moved from hospital to Trembath in October 2018 the care we all experienced from every member of the team was fantastic. Mum became very unwell very quickly and whilst it was a struggle to leave her each night we knew, without doubt, she was getting the best possible care. All the caring staff are fantastic and demonstrate compassion and care for all. Our mum sadly passed away in Dec 2018 and her passing was handled with such affection and care it made an extremely difficult time easier to manage. What a truly wonderful team of very special people the staff at Trembaths are.

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Review from Peter B (Husband of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Trembaths is a home from home, each resident is treated with the utmost care and compassion from a dedicated and friendly staff. The home is bright and airy. Cleanliness is beyond reproach. The food is great and the activities are very well planned to suit each resident's individual preference. I have
peace of mind knowing my wife is happy here and so well looked after.

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Current Review Score: 9.8 (9.757)

Overview of Review Score

The Review Score of 9.8 (9.757) out of 10 for Trembaths is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.757 for Trembaths is calculated as follows: ( (158 Excellents x 5) + (40 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 202 Ratings = 4.757

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Trembaths is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

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