Montrose Care Home

95 Langley Road, Watford WD17 4PE
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9.6 70 Reviews
  • Montrose Care Home, Watford
Montrose is situated in a quiet residential road, a short distance from Watford town centre. The beautiful Cassiobury parklands and Whippendale woods are also close by.

Montrose is a newly-built 50-bedded home, which has been tastefully furnished and equipped to a very high standard.

Residents have a choice of single or single en-suite bedrooms, all of which may be personalised.

Montrose offers a choice of lounges, a splendid dining room and fully equipped activities room. The well organised patio areas and beautifully kept gardens at Montrose offer a safe environment, with easy access pathways for outdoor activities.

Montrose offers long term residential care and short stay respite breaks for older people. The home specialises in the care of older people with dementia related needs and is a safe and secure environment.

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Care Provided by Montrose Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Russell Sharp (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Funding & Fees Guide for Montrose Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,300
    • Self-Funded Residential Dementia Care £1,350 – £1,350
    • RESPITE Self-Funded Residential Care £1,350 – £1,350
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,400
  • (these prices are only a guideline, please contact Montrose Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Montrose Care Home Reviews (70)

Total of 70, showing 21-40
9.6

Montrose Care Home has a Review Score of 9.6 (9.617) out of 10, based on 15 reviews in the last 2 years. Over all time Montrose Care Home has 70 reviews.

Overall Experience

  • 58
  • 10
  • 1
  • 0
  • 1

Date Published

70
9
12
15
55

Review from Tony M (Son of Resident) published on 26 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second time that my father has been in this care home for respite and on both occasions, we have been impressed by the way in which my father has been treated by all at the home. My father is extremely pleased with the service he received and would definitely return when the need next arises.


I

would have no hesitation in recommending the team at Montrose, Watford to anyone and many thanks again for the way you treated my father.


Well done and keep up the great work you are doing there!


Reply from Roshan Monbauhar, Home Manager at Montrose Care Home

Thank you very much. We look forward to seeing him in the future.


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Review from L G (Daughter of Resident) published on 28 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent a weekend here recently she stayed a few times before and although due to her dementia she doesn't remember anyone, everyone remembers her! I can go away and know she is in the best possible care! It really is a home from home for her and I know she enjoys her time at Montrose Care Home/
The staff are all lovely and welcoming, and they are extremely careful about PPE which is so important.

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Review from S G (Stepson of Resident) published on 4 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quality of care very good. Includes day trips etc. Staff are very professional etc. Very good COVID care.

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Review from Carole W (Respite Resident) published on 8 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came into Montrose in January from hospital expecting to stay for 2 weeks but ended up staying for 6 weeks. My stay has been excellent, the staff are all helpful, cheerful, sympathetic, nothing is too much trouble and will help anytime night or day. The home is so clean, food is excellent with choices.
The entertainment was varied and enjoyable. I would certainly recommend the home to anyone looking for care.

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Review from A P (Daughter of Resident) published on 9 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with the considerate care that our mother has received in this beautifully presented purpose-built care home. Staff are thoughtful, respectful, and work tirelessly to provide the best care for residents. The facilities are kept in immaculate condition and updated to best suit
the needs of residents and staff. Communication of any changes in health or items required for the residents is always good. It is a pleasure to visit.

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Review from Roz (Daughter of Resident) published on 19 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Montrose for over 14 months. He had very complex issues associated with vascular dementia, very poor sight and hearing loss. He had been cared for at home for many years by my mum, after a series of strokes.
The staff at Montrose were not only kind, respectful and caring
to Dad, but also welcomed Mum (pre-COVID) on a daily basis. They helped them both to adjust to a new phase in their lives, always positive and with a smile on their faces.
Through COVID, we phoned to check up on Dad and the staff updated us, as to his mood and food and drink intake - the little things that mattered to my mum. We also had some visits, post lockdown, in the garden and the staff were always helpful, so that we could get the most out of our precious time with Dad. They truly care for all the residents and work incredibly hard. Thank you.

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Review from Dianne W (Daughter of Resident) published on 10 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Montrose for over 3 years and is very happy with her care and lovely kind, considerate carers, as are we. The staff are all friendly and nothing is too much trouble. They make everyone so welcome. I would certainly recommend Montrose highly. You can rely on the people to
look after and care for you or your loved ones. The family are very grateful for what they all do for Mum. The home is spotless too.

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Review from Andrew K (Son of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over two years. She has dementia and has received outstanding care in Montrose from the first day she arrived. Her room is large, airy and always clean and tidy. Personal care is excellent with a hairdresser and chiropodist, all organised for her. Staff are lovely,
many long term, and a busy schedule of activities gives residents a lot of fun.

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Review from I S (Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been here for 4 years and I am very happy here.

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Review from Christine T (Daughter of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had exceptional loving and kind care especially throughout this Covid-19 period and all other times, staff are always so kind and considerate to family, friends and service users alike. I am so glad I chose this home for my mum. Thank you to all the team at Montrose from the top right to
the bottom they all do a marvellous job.
Also to say B&M care homes always keep their homes beautifully decorated with lovely furnishings.

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Review from L C (Daughter of Resident) published on 20 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been in the care home for 3 years. She seems to be very happy with everything on offer. Food and company etc.

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Review from B H (Husband of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From day one the staff and management were kind and considerate. They were very sympathetic at a traumatic time. I was always treated with respect. My family would also want to thank you for your treatment of their mother.

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Review from K B (Wife of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Montrose for over 4 years, and I feel that I could not have found a better care home for him. He is treated with kindness and respect by the care staff and is always clean and happy. I visit daily and regard the staff as my 'extended family', they are always welcoming.
Any concerns I have are always listened to and resolved by the management team. Montrose gives me peace of mind.

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Review from Sally F (Daughter of Resident) published on 7 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is a resident at Montrose, she is very happy there and calls it her home. The staff are very caring and they treat her with dignity. I visit regularly and always find the staff very helpful and ready to accommodate. The care is excellent and I have regularly recommended Montrose, I am a carer
myself and would be happy to be a resident.

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Review from Beryl B (Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I stayed in Montrose care home for one-week respite care following a full hip replacement. I was made very welcome and the care provided was excellent. Nothing was too much trouble for the staff. They reacted quickly to my requests and always had a smile.

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Review from Andrew B (Son of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has been in Montrose for 3 1/2 years now and her care has always been excellent. Staff are helpful and cheerful and the standard of cleanliness very high. Any minor problems have always been dealt with quickly and effectively and Mum seems to be content with her surroundings and in good health.

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Review from Rex B (Husband of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has now been in care for 18 months, during all that time the care and attention whenever needed has been excellent. I have always been informed of any situation or changes that have been required over this period. The staff have always been very pleasant, willing and understanding. All in all
my family and I have always been very satisfied with all aspects of care my wife has received.

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Review from Dave H (Son-in-law of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is a resident and is looked after in a pleasant and caring environment. The staff are really nice and attentive, the food is very good and during the summer there is a lovely garden for the residents to sit in.

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Review from Pat A (Daughter of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Montrose since August 2014. All the staff, carers and management are so kind to Mum. She was so ill a couple of years ago and they couldn't do enough for her. We went round several care homes and have never regretted choosing Montrose. Mum is always treated with respect and she always
looks clean and well cared for.

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Review from V B (Granddaughter of Resident) published on 29 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The home is extremely hot. Residents are taken to the basement for mealtime. The home is very noisy which is not good for someone living with dementia.

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Current Review Score: 9.6 (9.617)

Overview of Review Score

The Review Score of 9.6 (9.617) out of 10 for Montrose Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.617 for Montrose Care Home is calculated as follows: ( (133 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 175 Ratings = 4.617

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Montrose Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 14 Mar 2025

Private and Local Authority Residential and Dementia Care


Awards / Recognitions (5)

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Meet the Team (1)

Jade

Jade Taylor

Job Title: Home Manager

Joined: 2022

Having started her career within care over a decade ago, Jade always says that care chose her, rather than her choosing care. She started in a role that provided care within the community, cultivating a career that enabled her to work within a variety of settings, including dementia and care for older people, as well as nursing, palliative and learning disabilities. In addition to this experience, she holds a degree in Psychology, Counselling and Therapies, and a Level 5 in Management and Leadership. Since joining Montrose Care Home in March 2022, her commitment remains the same as in her previous roles: to uphold exceptional care standards where people are at the heart of everything she does.