Montrose Care Home

95 Langley Road, Watford WD17 4PE
Submit a Review
9.6 70 Reviews
  • Montrose Care Home, Watford
Montrose is situated in a quiet residential road, a short distance from Watford town centre. The beautiful Cassiobury parklands and Whippendale woods are also close by.

Montrose is a newly-built 50-bedded home, which has been tastefully furnished and equipped to a very high standard.

Residents have a choice of single or single en-suite bedrooms, all of which may be personalised.

Montrose offers a choice of lounges, a splendid dining room and fully equipped activities room. The well organised patio areas and beautifully kept gardens at Montrose offer a safe environment, with easy access pathways for outdoor activities.

Montrose offers long term residential care and short stay respite breaks for older people. The home specialises in the care of older people with dementia related needs and is a safe and secure environment.

Show Montrose Care Home on the Map

Care Provided by Montrose Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Russell Sharp (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Funding & Fees Guide for Montrose Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,300
    • Self-Funded Residential Dementia Care £1,350 – £1,350
    • RESPITE Self-Funded Residential Care £1,350 – £1,350
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,400
  • (these prices are only a guideline, please contact Montrose Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Montrose Care Home Reviews (70)

Total of 70, showing 41-60
9.6

Montrose Care Home has a Review Score of 9.6 (9.617) out of 10, based on 15 reviews in the last 2 years. Over all time Montrose Care Home has 70 reviews.

Overall Experience

  • 58
  • 10
  • 1
  • 0
  • 1

Date Published

70
9
12
15
55

Review from Alexa C (Granddaughter of Resident) published on 20 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan stayed at Montrose for a couple of years before unfortunately passing away on 29th December. Even with my Nan's rapid deterioration towards the end the carers always made sure to keep my Nan smiling and offered great support to me during her stay.
The effort they put into activity days such
as their Summer Fair is incredible and it was lovely to see all the residents, carers and family members enjoying time together.


I would highly recommend Montrose to anyone!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann B (Friend of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited this care home on a number of occasions and I'm very impressed. The staff are always on hand and are so very helpful. The home seems so inviting and welcoming. The décor is extremely tasteful and easy. Since my friend and colleague has been at this home, she has improved noticeably. If
I had to choose a home - this would be the one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Masie J (Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very caring plus management.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E D (Daughter of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has been in Montrose for just over one year. At 95 and with early-stage Alzheimer's she was unable to continue on her own. Over the year she has gained confidence and is less shakey.
She loves being at Montrose with all her companions and wonderful carers.
The staff and excellent management
treat all residents with respect, professionalism and loving care.
Mother is an independent lady and her wishes are always listened to.
Her room is always well presented, her laundry well maintained and her personal care excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J K (Daughter of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother reached a stage in her life where she needed residential care, my first thought was Montrose. My fingers and toes were crossed that they would have a free room. Fortunately by the time my mother was ready to leave hospital in East Sussex a room that we thought perfect for her became available.
Although
93, with several problems health-wise, in the three or so months since she has been there she has certainly improved and is also a lot happier than she was.
I can't praise all the staff enough, everyone we have met is happy, kind caring and efficient, whatever their role and though maybe seen as a small point, all have a good command of English which is very important for the residents who have hearing problems.
Some also speak other languages which is a bonus.
Well done to all, especially the manager and her senior team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert K (Son-in-law of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My own Mother was a resident at Montrose a few years ago. Me and my brothers and sister were extremely pleased with the care she received and the facilities. At that stage, Montrose was a new build and still looks new to this day.
We had no hesitation re-locating my mother-in-law there recently as
we were confident she would receive excellent care. Nearly all the staff are still there which underlines how well the care home is managed by the Manager and her senior staff.
All the staff are excellent and nothing is too much trouble.
Requests and medical attention is dealt with promptly. The cook does a great job too.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline H (Daughter of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, very pleased with the home and the staff. Always kept clean, staff are attentive and welcoming. Mum has vascular dementia so I am unable to gauge any feedback from her. The only concern I have had in the last year both happened on Friday night, perhaps when there were less staff or none
of the usual staff. It is by far the best home I have ever encountered.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Cindy H (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Montrose Care Home; its staff, management and facilities have been one of excellence. The attitude of those working there is to provide the best care possible to all residents, regardless of each individual's circumstances.


Whenever we have visited, whatever the time of day, the

support for all the residents is visible and consistent. It can be seen that the members of staff have been carefully chosen and our understanding is that some of the staff have been there a long time.


In particular, it is pleasing to see so much effort being made to stimulate and entertain the residents who are encouraged to participate where possible.


We would not hesitate to recommend Montrose Care Home to any individual or family seeking a provider. It has an ethos to provide care at the highest of standards and is continually seeking to improve and update its systems to ensure that it can do so.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roy D (Relative of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent caring service by the staff. Mother is well settled in her room with photos on the walls and some treasured possessions around her. She is more confident than when living on her own and now has a cadre of friends to pass the time with. She is now in a happy place despite the onset of dementia.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I H (Friend of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good friends have been residents for some time.
The staff are amazing and give so much of themselves to make a home for residents. A warm welcome each time I visit and refreshments are always offered.
A great Christmas warmth with music and staff interacting with residents to dance.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Colin R (Friend of Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend died at Montrose in October after living there for five and a half years. During his time there the management and staff were consistently excellent in their care, ensuring he was safe and without worries.
Some staff became like a new family to him. In the last days, the attention and indeed
affection displayed was truly commendable. One member of staff (on a day off) sat with me at the bedside until he passed away late at night.
Exceptional.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D S (Daughter of Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in this care home for almost two years. The staff went out of their way to make sure she always had whatever she needed. The managers made an effort to have personal connections with us as a family and also my mum.
They even went out of their way to address her specific likes and dislikes
with food.
An excellent staffed facility, especially with people that actually enjoy what they do. Nothing was too much trouble!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacky B (Daughter-in-law of Resident) published on 18 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the onset of walking into the home, it felt comfortable. My father in law was relaxed and felt the same as we did. The management was welcoming, everyone we have met has been so nice and helpful. There is a real family feel to the place. The home is clean and inviting. All staff are understanding.
Residents we met on our visits looked very content. Layout and security is good, comfortable rooms. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S G (Son of Resident) published on 30 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Montrose is indeed caring. The staff across the board are essential to this environment and at Montrose, they are all excellent. There is a lovely mix of professionalism and friendliness. Nothing seems to be too much trouble. Keep it up!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvonne H (Niece of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When auntie arrived at Montrose she was very poorly but adamant that she wanted to go back to her home, Since then she has come on in leaps and bounds and has decided to stay, I think that has says it all.
She is very happy at Montrose and we as a family are very happy that she is a resident there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen C (Friend of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend of many years. I am always made welcome by all the caring staff. While I wait for my son to pick me up I always have a nice cup of tea.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane S (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has resided at the Montrose for over two years now nad I would like to say me and my family are so happy with his care. The staff are so professional, kind, patient and dedicated. All my father's needs are seen to. We have visited many times and the standards have always been high. Had a wonderful
afternoon of entertainment recently with the singer and her pianist. My husband and I ended up 'doing the Lambeth walk!'

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J A (Daughter of Resident) published on 5 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a warm and friendly atmosphere when you walk in. The home is well managed and the staff are patient, kind and sympathetic towards the residents. My mum has been there for over 4 years and has been very happy. I cannot fault the care and attention she is receiving.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R B (Son of Resident) published on 20 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Montrose is a very well run establishment and the staff are of the highest calibre you could find. My whole family have nothing but praise for the entire staff as they are exceedingly professional and are for all residents as if they were their family.
I would recommend the home to anyone as the quality
of care in my opinion is exceptional.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew B (Son of Resident) published on 20 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was ringing around looking for emergency respite care for my 81-year-old Father who has dementia. Montrose rang me back immediately and over the last week every member of staff I have met has been incredibly knowledgeable and caring. The home, lounges and bedrooms are modern and homely, and while
I am yet to taste the food it looks great.
We have gone from a weeks respite to looking and planning for long-term care at Montrose.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.617)

Overview of Review Score

The Review Score of 9.6 (9.617) out of 10 for Montrose Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.617 for Montrose Care Home is calculated as follows: ( (133 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 175 Ratings = 4.617

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Montrose Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 14 Mar 2025

Private and Local Authority Residential and Dementia Care


Awards / Recognitions (5)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Jade

Jade Taylor

Job Title: Home Manager

Joined: 2022

Having started her career within care over a decade ago, Jade always says that care chose her, rather than her choosing care. She started in a role that provided care within the community, cultivating a career that enabled her to work within a variety of settings, including dementia and care for older people, as well as nursing, palliative and learning disabilities. In addition to this experience, she holds a degree in Psychology, Counselling and Therapies, and a Level 5 in Management and Leadership. Since joining Montrose Care Home in March 2022, her commitment remains the same as in her previous roles: to uphold exceptional care standards where people are at the heart of everything she does.